The Grill at 1-26-Grand Hyatt Playa del Carmen

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1. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   La comida deliciosa, súper original y el servicio más que excelente, muy bonito lugar

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2. P

   Patycordova

   Caribbean

   5 reviews

   5.0

   5 reviews

   Dined on July 7, 2022

   overall5food5service5ambience5

   Cómo siempre la comida muy rica, el lugar es muy bonito pero lo mejor de todo siempre es el servicio, nosotros siempre pedimos que Jorge nos atienda ya que es Super amable y tiene un Super servicio, festejamos la graduación de kínder mi hijo y Jorge lo consintió muchísimo, estamos muy agradecidos y seguro regresaremos muy pronto

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3. TL

   TasharaL

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on April 7, 2022

   overall5food5service5ambience5

   The beef and grilled vegetables were delicious. The service we received was 5 star.

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4. SY

   SossyY

   New England

   2 reviews

   4.0

   2 reviews

   Dined on March 27, 2022

   overall4food4service5ambience5

   The NY steak was very fatty and tough but everything else was good.

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5. SS

   SagarS

   San Francisco

   1 review

   5.0

   1 review

   Dined on March 26, 2022

   overall5food5service5ambience5

   Amazing experience and service every time. Have gone here every night for the past week and never disappointed.

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   3.0

   1 review

   Dined on February 5, 2022

   overall3food2service5ambience3

   The quality of the steaks was mediocre. The wine list is very limited and the prices were extremely overpriced. The only good thing was the service!

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7. M

   Michael

   New England

   8 reviews

   3.0

   8 reviews

   Dined on December 30, 2021

   overall3food2service4ambience3

   expensive for what is was .. very average

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8. LR

   LuisR

   1 review

   5.0

   1 review

   Dined on December 29, 2021

   overall5food5service5ambience5

   The service provided by Carlos was excellent. The attention by the Alejandro the manager also excellent. Food was delicious!! Would definitely go back

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9. s

   seanyqua

   Dallas

   5 reviews

   vip
   2.0

   5 reviews

   Dined on December 19, 2021

   overall2food1service5ambience5

   The services was very attentive but for the cost, I wouldn’t visit again. My wife’s drink was undrinkable, her rare steak was served blue, and the oysters were the “fishiest” I’ve ever had. The meal was a bit flat overall and not worth the expense.

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10. s

    slmt

    Los Angeles

    60 reviews

    vip
    4.0

    60 reviews

    Dined on December 18, 2021

    overall4food3service4ambience3

    There is no outdoor dining for this restaurant, which was a little challenging for us during the pandemic The food here was decent for a hotel, but I dont know I would go out of my way to come eat here. The steaks were fine. The oysters were a bit tough. Thr prawns were pretty good. I did not personally enjoy the desserts we ordered, but one if my fellow diners loved it.

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11. W

    Willis

    New Orleans

    3 reviews

    2.0

    3 reviews

    Dined on November 1, 2021

    overall2food2service3ambience3

    Medium rare steak was quite rare. Sweet potatoes were cold. Wine list was ridiculously overpriced. Ambiance was nice, but expected much better food.

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12. KM

    KevinM

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 24, 2021

    overall5food5service5ambience5

    Had dinner here on our night of arrival. I had the ribeye, she had the shrimp. We shared the mac&cheese and grilled sweet potatoes. Overall the food was great. My steak was medium rare as ordered. But as far as steaks go it was decent. Given the price, it’s a bit high for the quality of meat, but it was delicious nonetheless. My wife enjoyed her shrimps, didn’t hear any complaints. The sides were perfect. Drinks were delicious. I recommend the Mayan Jam. Service was good. Server was attentive. Recommend if you’re trying to eat at the hotel.

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13. s

    sierrak

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on October 20, 2021

    overall5food5service5ambience5

    Lovely experience, beautiful restaurant and live music was great!

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14. PG

    PamelaG

    1 review

    5.0

    1 review

    Dined on October 9, 2021

    overall5food5service5ambience5

    Excelente atención por parte de todo el staff literal todos tienen un servicio sobresaliente

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15. OT

    OpenTable Diner

    Kansas City

    43 reviews

    vip
    1.0

    43 reviews

    Dined on March 3, 2020

    overall1food1service1ambience1

    We spent taxi money and had a drink at the Hyatt only to find out you were not open on the night if our reservation!

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16. CF

    CrystalF

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on February 21, 2020

    overall5food5service5ambience5

    Excellent food, great server Manuel, gorgeous location.

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17. OT

    OpenTable Diner

    Cancun

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5

    Experiencia Maravillosa, música muy bella, comida exquisita!!!

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18. DH

    DonnaH

    Minneapolis

    4 reviews

    5.0

    4 reviews

    Dined on February 13, 2020

    overall5food5service5ambience5

    Had dinner at Grill 1 for our daughter's birthday. All meals were done to perfection..steaks were tender and lobster to die for! A surprise birthday dessert was welcomed by all!

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19. k

    keith

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on January 23, 2020

    overall5food5service5ambience5

    We go to the grill often during the season It has a very friendly and welcoming staff and there are wonderfull views of Cozumel The food is excellent and consistent.

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20. m

    myrnab

    1 review

    5.0

    1 review

    Dined on December 31, 2019

    overall5food4service3ambience5

    We loved the Birthday celebration at the Grill. Setting was beautiful. Food needed salt but was so well prepared and presented. The service needs improvement only because more waiters were needed for so many tables. Our waiter did his best but was going crazy with stress. So service was very slow. During the holidays management needs to hire more waiters in order to give a better service. We will be back.

    Report
21. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 28, 2019

    overall5food5service4ambience4

    Great food and service

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22. j

    justinj

    Cancun

    1 review

    3.0

    1 review

    Dined on December 25, 2019

    overall3food2service5ambience5

    Service was perfect very friendly with great location on the beach and beautiful restaurant inside the awesome Hyatt as the food was pretty prime meat was good everything else was just .... meh.... oysters Rockefeller were all cream the “prawns” were peel and eat shrimp size , burrata was beautiful but tastes like nothing .... ..... ..... yes it’s the Hyatt so you expect a hundred dollars a head without trying but food didn’t seem to fit the bill when there are soooo many amazing restaurants to choose from in the area.... for much less than half the price

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23. OT

    OpenTable Diner

    Cancun

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 18, 2019

    overall5food5service5ambience5

    Maravillosa, la cena fue exquisita, la atención magnífica.

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24. MW

    MartinW

    1 review

    5.0

    1 review

    Dined on December 9, 2019

    overall5food4service5ambience5

    Greta place with good food and a great view, the service was great.

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25. R

    Risotto4me

    Orange County

    6 reviews

    1.0

    6 reviews

    Dined on November 11, 2019

    overall1food1service1ambience1

    The waiter got every order wrong. They do not write the orders down. We ordered the small portions and we brought the large selection from the menu and at the larger cost. The seafood was overcooked. The street corn was returned because it was cold and the second one way soggy and mushy. The shrimp was cooked to a rubbery texture and was hard to palette. The steak was good but they brought it without a sauce and had to wait 10 minutes for a steak knife. My salad was forgotten and came at the end of the meal. Very poor meal, presentation and service. If this is the best “fine dining” at the Hyatt it is a shame.

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26. DH

    DauminiqueH

    Nashville

    5 reviews

    5.0

    5 reviews

    Dined on October 27, 2019

    overall5food5service5ambience5

    34th birthday

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27. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 26, 2019

    overall5food5service5ambience5

    ⭐️⭐️⭐️⭐️⭐️ Emmanuel and the rest of the staff were great and the food was delicious.

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28. MJ

    MarkJ

    Austin

    5 reviews

    5.0

    5 reviews

    Dined on August 17, 2019

    overall5food5service5ambience5

    We had an exceptionally good dinner at The Grill. Service and food were both top-notch, and the desserts were almost worth the trip alone. Kudos to the pastry chef for very original and artistic creations. Recommended.

    Report
29. PM

    PaulaM

    Cancun

    12 reviews

    5.0

    12 reviews

    Dined on July 25, 2019

    overall5food5service5ambience4

    Delicioso el Black angus, el fettuccini de entrada y los postres: Tatin y Limón. El atún no nos gustó tanto. La atención excelente. Cuando se empezó a llenar de puso un poco más caliente.

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30. DB

    DeniseB

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on July 22, 2019

    overall5food5service5ambience5

    The food was excellent! There wasn't one item that I ordered that wasn't delicious! Great service as well!

    Report
31. E

    Emma

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 19, 2019

    overall5food5service5ambience4

    Our dining experience was phenomenal. The food tasted great and the presentation was amazing. Our waiter was very attentive and made some great dessert recommendations. Some of the best steak and grilled vegetables I’ve ever had!

    Report
32. S

    Sony

    1 review

    4.0

    1 review

    Dined on July 9, 2019

    overall4food5service5ambience5

    Los alimentos muy buenos, todo en su punto, atención muy buena Muy recomendable

    Report
33. A

    Artur

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on June 21, 2019

    overall5food5service5ambience5

    Excelente lugar servicio y comida. Todo tiene un sabor delicioso!

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34. d

    dannym

    Chicago

    40 reviews

    vip
    5.0

    40 reviews

    Dined on June 20, 2019

    overall5food5service5ambience5

    We had lovely service and a truly amazing experience here! Our server helped guide us when needed and was available without hovering. The setting is very modern and romantic. Go herd whether you’re at the hotel or not.

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35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2019

    overall5food5service5ambience5

    Service & food was great!!! Met my expectations.

    Report
36. AF

    AlexisF

    1 review

    5.0

    1 review

    Dined on May 10, 2019

    overall5food5service5ambience5

    Súper consentidos como siempre, excelente servicio muy buena atención mil gracias a Manuel, Carlos, Rufino y Paola, volveremos pronto

    Report
37. ES

    EileenS

    1 review

    4.0

    1 review

    Dined on April 21, 2019

    overall4food5service5ambience5

    The service and food was spectacular. The price was outrageous ! Plan for $100 usd a plate for 3 course meal with 1 glass of wine. Local discounts not available!

    Report
38. SS

    StephenS

    1 review

    4.0

    1 review

    Dined on March 27, 2019

    overall4food4service4ambience4

    As a local, the valet parking is a plus. Also, ramps most of the way is excellent for older or disabled diners. It was quiet enough for us to have conversation, which is a major plus in this area. Our waiter was personable and attentive. We never felt rushed. The venue is attractive. A negative, we were a party of five, there are no round tables and we were seated at a 4 top with an extra place at one end. Not horrible, but not fine dining way to go. We shared 3 appetizers. I had not had bone marrow before so we tried it along with the tuna tartar and crab cake. Crab cake was good, tuna was excellent. Perhaps me, but I thought the bone marrow was without significant taste. One time was enough. We each had a dinner and I'll speak of only mine, a rib eye. I thought it would be thicker. It was done as requested, very rare and the seasoning was excellent. Overall it was a pleasant evening. I suggest some round tables which are conducive to conversation. Pricing a bit high, but having a restaurant that doesn't want to also be a nightclub is attractive.

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39. B

    Bh21

    Chicago

    1 review

    5.0

    1 review

    Dined on March 14, 2019

    overall5food5service5ambience5

    Ladies night was unreal!! 50% off food and beverage on Thursdays for ladies. We had wonderful cocktails and delicious food. The service was so friendly and attentive. The views were beautiful. It didn’t feel crowded or congested at all.

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40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 13, 2019

    overall5food5service5ambience5

    We’re doing the “basic all inclusive option” here at the Grand Hyatt, and everything we have eaten thus far has been excellent. Our first dinner here was at The Grill at 1 26 and the food was great. Service was better than I expected, and the curry muscle appetizer is something I’ve dreamt about for a solid day now. I wish it was a main course option. Maybe tonight I’ll ask if my curry dreams can come true. Back to the Grill review: My steak was cooked perfectly (medium rare), and we’re going through eat there again, tonight.

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