The Great Room Restaurant

Sort by

1. DD

   DanielD

   London

   22 reviews

   vip
   2.0

   22 reviews

   Dined 1 day ago

   overall2food1service2ambience2

   Hi. We booked The Great Room tonight to celebrate our wedding anniversary The evening was absolutely destroyed! The food was very average for my husband, my food was disgraceful & I returned it twice 1st returned, the food was cold 2nd plate was the same plate & food not much warmer 3rd plate was meant to be a different fish dish, however same dish was serviced & at a very poor standard Wine service was equally poor! On three occasions we had to pour the wine ourselves The non charging for the main courses does not rectify the service issues of this evening
   

   Report
2. CC

   CiaranC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience4

   Excellent dining experience. Only negative would be that the music didn’t do the setting justice. I’d advise more classical music
   

   Report
3. A

   Adam

   San Diego

   48 reviews

   vip
   5.0

   48 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Excellent food and service. The “Great Room” is actually just that. The ambience is relaxed and the staff is very attentive.
   

   Report
4. AD

   AlinaD

   1 review

   5.0

   1 review

   Dined on May 28, 2023

   overall5food5service5ambience5

   Outstanding! Beautiful building, great staff,delicious meal,reasonable priced,lovely atmosphere. Just,fantastic
   

   Report
5. SG

   SergioG

   1 review

   5.0

   1 review

   Dined on May 27, 2023

   overall5food5service5ambience5

   All was great, from food and service to ambiance!! Nice birthday celebration 🎉
   

   Report
6. GL

   GarvinL

   N. Ireland

   5 reviews

   5.0

   5 reviews

   Dined on May 27, 2023

   overall5food4service5ambience5

   Overall a very enjoyable experience. Excellent service and tasty food. A perfect venue for a special occasion.
   

   Report
7. CM

   CraigM

   Glasgow

   2 reviews

   5.0

   2 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   First time at the Merchant hotel great room and exceeded all expectations. The dining area is fabulous. Opted for the 7 course tasting menu at £80 pp. The food was outstanding, the ambience excellent and the staff very professional, courteous and engaging. Very knowledgeable about the food and wine being served. First class! The meal was presented at a good pace and not rushed. The food was of the highest standard, beautifully presented with the flavours and texture superb. Hats off to the chefs and waiting staff. An excellent evening and worth every penny! Will definitely be back again next time in Belfast.
   

   Report
8. GH

   GordonH

   Brisbane

   1 review

   3.0

   1 review

   Dined on May 20, 2023

   overall3food1service5ambience4

   The staff the building the drinks were good. The food let them down it is not fine dining yes the presentation was good the quantity was fine but it’s all about the taste. Our main was chicken tasted of nothing supposed to be organic potato was purée and tasteless carrots tasted on nothing. The side of cauliflower cheese was the tastiest part. I felt it was a production line and nobody was actually looking or tasting what was going on the plate. When you are paying hundreds of pounds you expect more. Starter was ok crab but again lacked that taste. Sweet was mediocre. Wry disappointed Merchant
   

   Report
9. OT

   OpenTable Diner

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on May 18, 2023

   overall5food5service5ambience5

   Outstanding tasting menu with wine pairing. Beautiful venue
   

   Report
10. AB

    AnaB

    1 review

    5.0

    1 review

    Dined on May 18, 2023

    overall5food5service5ambience5

    We went for a 3 course lunch and it was delicious. Everything was presented really well.
    

    Report
11. CD

    ClaireD

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Could have licked the plate it was that tasty. Would definitely be back.
    

    Report
12. L

    Lorgal

    1 review

    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service5ambience5

    Contacted the restaurant to move the time of the booking to later in the evening and staff were happy to accommodate. The food was fantastic and the service second to none. I would highly recommend this restaurant, very enjoyable and memorable experience.
    

    Report
13. OT

    OpenTable Diner

    Dublin

    3 reviews

    5.0

    3 reviews

    Dined on May 12, 2023

    overall5food4service5ambience5

    Great place with friendly staff. We had the set menu one plant base and one with meat. The plant base menu was very tasty and looked very artistic. The meat menu wasn’t as artistic looking, but tasty. We really enjoyed our evening here and recommend it, it’s pricey but worth it.
    

    Report
14. KP

    KPK11

    N. Ireland

    6 reviews

    4.0

    6 reviews

    Dined on May 12, 2023

    overall4food3service5ambience5

    The menu, as usual, was excellent with a high quality, varied choice. The only reason why I haven't given my usual five star food rating is that elements of both mine and my wife's dishes were cold - cauliflower, jus for the beef and the lamb - to name a few. The place was very busy which may explain it and the staff were helpful in offering to replace one of our sides. It won't put me off coming back
    

    Report
15. PM

    PaulaM

    London

    3 reviews

    4.0

    3 reviews

    Dined on May 10, 2023

    overall4food4service4ambience4

    Delightful surroundings with wonderful food and wine. Helpful staff.
    

    Report
16. m

    moomin71

    London

    2 reviews

    5.0

    2 reviews

    Dined on May 7, 2023

    overall5food5service5ambience4

    A really lovely dinner. Took my dad, who has suffered a stroke and has some difficulties with movement and eating. Staff couldn’t have been nicer and more accommodating. Will definitely be back. Not mad keen on the music. Some live piano/jazz would be nice,
    

    Report
17. SW

    StephenW

    1 review

    5.0

    1 review

    Dined on May 7, 2023

    overall5food5service5ambience5

    LOVELY EVENING SUPER FRIENDLY STAFF LOOK FORWARD TO COMING BACK AGAIN SOON
    

    Report
18. KM

    KyleM

    1 review

    5.0

    1 review

    Dined on May 1, 2023

    overall5food5service5ambience5

    Staff were absolutely amazing first class service ! Food was equally as good love this place
    

    Report
19. J

    Jessie

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5

    Beautiful restaurant with domed ceiling. Exceptional service from Ethan and delicious food. The recommended wine was also very good and well priced. Highly recommend for the Sunday menu.
    

    Report
20. OT

    OpenTable Diner

    Dublin

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5

    Fantastic food, lovely staff and relaxed atmosphere
    

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    Really pleasant experience. Beautiful surroundings and very attentive staff. Food was visually stunning and delicious.
    

    Report
22. K

    Katie

    N. Ireland

    3 reviews

    5.0

    3 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5

    Really enjoyed afternoon tea. It was for my mother's birthday. They had a small cake with happy birthday on it. I find it very expensive and service charge added even though there was only 3 adults. Usually its added with bigger parties.
    

    Report
23. GM

    GordonM

    1 review

    5.0

    1 review

    Dined on April 24, 2023

    overall5food5service5ambience5

    Belfast offers some fantastic places to dine but whenever I am in that City, I always try to find time to dine at the Great Room. The food matches the opulence of the surroundings, beautifully prepared and presented with wonderful tastes and great quality of ingredients. One thing I do like is the quiet "buzz" if the restaurant. Just enough to know that you are surrounded by people enjoying themselves but not intrusive to you own party's conversation. Having dined at the Great Room over some 10 years, the quality has always been excellent and consistent.
    

    Report
24. JT

    JadeT

    Edinburgh

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5

    Beautiful restaurant and amazing food! Absolutely lovely evening.
    

    Report
25. OT

    OpenTable Diner

    Washington DC

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 21, 2023

    overall5food5service5ambience5

    Beautiful building, lovely staff, delicious dinner. Highly recommend for special occasions.
    

    Report
26. E

    Eddie

    London

    1 review

    3.0

    1 review

    Dined on April 18, 2023

    overall3food3service2ambience4

    Great venue if you prefer a bit of space at the table with relaxed seating and in a nice looking room. The food served was a bit "churned out" and not quite fine dining for a taster menu. Having the wine pairings the staff didn't know why a wine was paired and could only introduce the wine by name with no sommelier present.
    

    Report
27. DW

    DominicW

    London

    4 reviews

    5.0

    4 reviews

    Dined on April 17, 2023

    overall5food5service5ambience5

    Excellent food served beautifully in a lovely environment.
    

    Report
28. OT

    OpenTable Diner

    Oxford

    2 reviews

    5.0

    2 reviews

    Dined on April 16, 2023

    overall5food4service5ambience5

    We came back a second night for a full meal having enjoyed desert so much on the first. Very good food, presentation and service.
    

    Report
29. DD

    DominicD

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5

    The service and food quality was of the highest standard.
    

    Report
30. JA

    JASWarwick

    Warwickshire

    2 reviews

    5.0

    2 reviews

    Dined on April 15, 2023

    overall5food5service5ambience4

    Stunning and spectacular venue, special yet unobtrusive service, superb food with perfect recommendations.
    

    Report
31. SD

    SvetlanaD

    London

    4 reviews

    5.0

    4 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5

    Wonderful service and food in an amazingly beautiful place! Loved it!
    

    Report
32. AG

    AdrianG

    N. Ireland

    1 review

    5.0

    1 review

    Dined on April 11, 2023

    overall5food5service5ambience5

    Excellent fine dining experience in a wonderful atmosphere. Highly recommended.
    

    Report
33. MO

    MaryO

    N. Ireland

    1 review

    5.0

    1 review

    Dined on April 11, 2023

    overall5food5service5ambience3

    Outstanding service and food of a very high standard. Beautiful wine selection. Expensive but well worth the money.
    

    Report
34. RL

    RichardLWG

    1 review

    5.0

    1 review

    Dined on April 10, 2023

    overall5food5service5ambience5

    We loved our meal, the best we’ve had in some time. Very special evening, fabulous experience
    

    Report
35. GL

    GerryL

    Glasgow

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience5

    Lovely afternoon with great food and beautiful surroundings
    

    Report
36. JP

    JonathanP

    Dublin

    3 reviews

    3.0

    3 reviews

    Dined on April 9, 2023

    overall3food2service3ambience2

    I don’t like the new table layout. The chairs are so uncomfortable. Monkfish starter was a good dish. They mistakenly served me a duck main - I ordered the venison. When it came it was overcooked. The sauce was lacking in flavour and under-seasoned. It certainly isn’t fine dining. The Manhattan cocktail was ok but not worth £15. All in all - overpriced for a very average meal and drinks.
    

    Report
37. LD

    LizD

    N. Ireland

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service4ambience5

    Great quality food, with excellent service - very attentive!! Looking forward to our next visit.
    

    Report
38. DM

    DavidM

    N. Ireland

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience4

    Loved the menu. Food was great. Veg menu was great.
    

    Report
39. AC

    AlessioC

    Cambridge

    2 reviews

    5.0

    2 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5

    It was simply amazing! Great food, beautiful location, great service! A very high recommended experience!
    

    Report
40. AB

    AndyB

    Dublin

    1 review

    5.0

    1 review

    Dined on April 8, 2023

    overall5food5service5ambience5

    I would, with no hesitation recommend this dining experience if visiting Belfast
    

    Report