The Grand on Main
The Robinson Room, located in the hidden lower level of The Grand, is the city’s latest swanky dessert and cocktail lounge. Our pastry chefs have collaborated with Michelin Star Pastry Chef and New York-based culinary expert, Rory Macdonald, to bring his world-famous, decadent desserts to Columbia’s Main Street.
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
It was great! Service was excellent. Food was good. Entertainment was great!
I was disappointed with my Thanksgiving dinner and first experience at The Grand. The establishment was short staffed. The coffee we ordered came out lukewarm and stale. One of our entrees had the wrong side despite the sides for the holiday being clearly set. The sides were cold when they came out (cold mashed potatoes, yuck!). A positive - the manager was apologetic at the door when we checked in for the shortage in staff and he made sure to correct our orders when I brought it to his attention. Another positive - the food was tasty. Perhaps I'll give this establishment another try the next time I'm in Columbia.
This was a Thanksgiving dinner and I cannot say enough good things about the staff. They were very busy and short-staffed but incredibly pleasant. The food was a notable substitute for the traditional fare.
Thanksgiving. We were informed that they were supposed to be serving a traditional Turkey dinner. That was not the case. The servers etc were working hard but there seemed to be a lot of confusion and lack of communication.
We did enjoy it however we would have really liked to have The Traditional Turkey dinner we went there for.
The Pie flight was delicious!!
Because of being short staffed on Saturday night, we said we wanted to come back Sunday morning for brunch which was totally fine. It was awesome! The experience was great. Our server was right to the point, but very helpful with suggestions. All of the food WAS SOOOOOO GOOD! Everything was hot and had the best taste. The mimosas were also on point. All in all the experience exceeded our expectations! We will definitely be back.
We have eaten at The Grand on several occasions and have enjoyed it. As to our most recent visit (11/20/21), I made reservations and provided that my husband and I would be celebrating our birthday’s, however there was no acknowledgment of that by our wait staff, in addition we had to continue asking our waitress for items that were missing from our meals and or missing utensils, however regardless of those minor issues we will return because we enjoy the food.
The service was horrible! Brittany with the blue hair was out waiter. We had a 6:30p reservation. After getting drinks we didn’t hear from our water until close to 15 mins later. She took our and returned back with paper cups (no glasses). We waited close to an hour for a chicken sandwich, chicken and waffles and a side order of waffle fries. During the wait for our food, the waiter never returned to our table. It was after asking for the manager, which is the same time the food arrived, that she returned to check on us after close to an hour of completely avoiding our table and serving other tables that came in after we did. They had glasses to drink from and their food arrived in almost no time. We only had a party of 3. There was 2 sets of couples that came in after us and two large parties with more than 8 people. The waiter repeatedly looked our way and went to all other tables but ours. We also heard her tell one of the other tables near us that she got into it with a few customers the other night for “trying her”. She never returned to replace the paper cups with glasses, check to see if we wanted another drink, advise us of the wait time food. Then after advising the manager that my sister’s silverware is dirty (she was about to take a bite before she noticed that the chicken was uncooked and the waffle too), he had the kitchen send out new silverware and remake her food that still came out not fully cooked. No one every came back to ensure that we are at least satisfied with what was sent back out. We decided that we were going to leave. Upon waiting for the check we could hear the server tell one table near her that she is the worse server because she only have two hands. Beyond unprofessional. We once again waited for the manager to let him know about the comment and how we are beyond displeased with the service and overly disappointed with the experience. This was our first time there to celebrate my sister’s birthday and it was a terrible experience!
1st Timers!!!! We caught dinner here prior to a concert in the downtown area. Enjoyed the vibe, very inviting ambience, food, and service.
The food was not good. I had the ribs and my wife had the chicken. They were both overcooked and did not have a good flavor. On the other hand the side dishes were excellent. All in all, it is a cool place, but I don’t think I’ll ever get anything to eat from there again.
Our server walked by us at least a dozen times without acknowledging us. We know you were understaffed but at least recognize we are sitting there. We had a hostess bring us drinks after we sat there for 10 minutes. Unacceptable.
The food was good but the service was poor. We received our food before we even received our drinks. We had to go to the bar and ask for condiments.
Got seated at out able and we didn’t get waited on for 30 minutes. Once we finally got waited on it took another 10 minutes just to get the drinks. Only have half the food came out at once and it took another twenty minutes for the other half. The food itself was just okay but the music was played so loudly it was hard to hear others.
My friends and I visit The Grand often. This visit we were celebrating a birthday. However, this visit was unlike what we ever experienced before. The food came before our drinks. One friend and I ordered coffee with our order and were told it’s coming. After looking over our food, my friends noticed that their omelettes had no to little toppings and the peppers and onions were not cooked. Also, my scrambled eggs were overcooked. Again, we have been here several times before and never had any issues. One friend sent here omelette back and the manager brought it back out. The same omelette that was just given back. Also, we asked about the coffee and were told they didn’t have any cups. The food was just ok. The waiter was not attentive at all, but he was very attentive when it was time to pay the check. My friends and I also noticed that he brought out hot, fresh coffee for the table across from us when we left. The customer service and food quality this visit has made me not want to come back. I am very critical about customer service.
Even with a reservation. Wait time to be seated
30 minutes or more past reservation time.
I love The Grand so we went there for my birthday. Of all the places I could choose, I picked the Grand. Everything was “just ok”. Been there a bunch and always loved it. But considering it was a special occasion and the money we spent, it was “just ok”
Great food! Prompt seating! Great service! Would definitely recommend!
Food was good, bar service was slow, music was way too loud, and it took us 20 min to find out what had happened to our car and keys because when we left the valet had already packed up and was gone! The new manager Shawna did her best to help us and finally located our keys behind the bar. A person in our party in the meantime had called the valet company who sent another valet, I presume from another restaurant in the area, who was able to locate the car in one of the parking decks.
Very disappointing. This place seems like it has a lot of potential based upon initial looks and setup. We had reservations through OpenTable and arrived about 5 minutes early. We were seated relatively quickly, and it did not seem terribly crowded for a Monday night. However, we waited more than 10 minutes after being seated (my husband had enough time to get up, walk all the way back to the car for our jackets then back to our seats) before anyone even came to get us any drinks and that was only after I got up to see if we needed to order from the bar or not. Refills were never provided/offered/noticed, nor was drink order completed without reminders. Food was meh/so-so, at best, gross at worse; it definitely had just been under the warmer vs freshly prepared. Not at all worth it, especially considering the price…for what was paid, I could’ve made something better at home for half of what we paid. It was not at all worth the value of what was paid. Would definitely not return for the food. Drinks were ok - I got the pecan bourbon old fashioned which I liked. This place is ok for drinks and ambiance in a pinch (aka most places are closed on Monday nights for some reason).
The bartender and our waitress were fantastic and attentive. The food was beautiful to look at and tasted just as good ambiance is stellar. I would recommend this place to anyone who visits the Columbia area.
Dreadful on every level. A place serving brunch that did not have decaf coffee. A coffee was refilled halfway with a lame “that’s all the coffee have.” (???!!!) Waited eternity for attention, and 55 minutes at the table to get lukewarm food. Chicken breast was charred, overcooked and inedible. Waitress indicated gluten-free bead was available, but the dry toast that appeared on the plate was NOT. Had I not had a sharp eye, I would have had crippling stomach pain. Clearly the place is seating more diners than they can accommodate. When this place first opened, we had a wonderful meal and experience. This visit was horrendous and I wouldn’t ever return.
The Robinson Room was amazing!!! Our hostess was perfection and helped us make some choices on liquor and desserts. She was super knowledgeable too!! The drinks and desserts were the BEST we’ve ever had!!! So many textures and flavors!! It was definitely pricey but for the experience I’d say it’s a solid date night!
Smoked Pork Chops are awesome, choose your sides. I had Collard Greens and Sweet Potatoes fries and the best cornbread.
My friends and I recently celebrated my birthday at the Grand on Main. While the ambiance was nice, the service was poor. Our server was not attentive and when our food arrived some spilled on my friend’s clothing. The food was decent. The highlight of the night was the live performance of a local artist. This establishment has great potential, but the service has to improve!
Dinner and drinks were enjoyed by all. Loved the flight of mimosas.
Kitchen was very backed up so waited an hour for food. Was good when it arrived we were just starving.
I can’t actually comment on the food because after we were finally seated (15 min after our reservation) another 20 minutes passed and no one ever came to our table. We had gotten mimosas from the bar so once we finished those we left. It appeared that everyone around us was either complaining about how long their food was taking or complaining about the food they got. We decided to look elsewhere. Don’t think I’ll be back.
Soooo long to get our food. Some dishes good, some not. Our waitress was pleasant, but never returned after taking our order and our drinks were empty and we were wondering what the situation was. Probably will not return.
Great food and atmosphere!
Server was awful. Told us “I have the owners table so I have to tend to them first”. Told him we have an Gluten & Dairy allergy & the salad came out with a piece of bread on it. Told him we were ready for the check & he disappeared for 15 minutes.
Comfy, cozy great food!
Only complaint was that appetizer came out after our sandwiches.
Overall fantastic will go back!
I enjoyed The Grand while I visited Columbia. The food and the location are great!
The atmosphere was quite. The food was great and fresh.
An experience you have to try at least once. Decor was sophisticated and inviting. They did not offer coffee drinks which was a bummer, but if you want alcohol, they have it. Desserts were good.
Not bad. Fun but loud environment.
First time going to this spot and I must say it’s a nice beautiful chill spot for friends and couples food was great drinks where also great and I love how they had some many TVs so I was able to eat drink and catch the game most definitely will be returning
Very accommodating for our table on the patio that we requested because we had our dogs with us. Food took a while but once we got it, it was good. Bring your patience for brunch. Outside there was a fellow singing and playing the guitar which added to the ambience and wasn’t obtrusive. Not our first time and we will go back.
Disappointing. Our reservation was at 7:45pm yet we were finally seated at 8:20pm. We had to share menus since they only had 4 for our party of 6. Our server finally took drink order at 8:40. The she brought warm beer in cans with no glasses. No specials were shared as our server was asked, told us there were some the night before and she’d check. When she eventually came back - she never told us about specials and just took our orders. Food was typical bar food - heavy, a bit oily but ok. Drink orders never retaken and we gladly left when we finally got the bill at 9:45. We chose not to stay for bowling since the experience was subpar overall.
Enjoyed the atmosphere and service. Also the desserts were very delicious and decadent. Great place to have a conversation with a friend or someone special.
What an evening to remember?! From the flawless meticulous service of our wait-staff to the mouth-watering savory desserts, which were paired perfectly with recommended choice of wine, bourbon, or cocktail. I truly enjoyed the Experience at the Robinson Room. What a way to close a wonderful birthday celebration for my wife...she loved it.😋
Took my mom to the Robinson Room for her birthday and Albin made it such an enjoyable experience! Great drinks and desserts.
You can order delivery directly from The Grand on Main using the Order Online button. The Grand on Main also offers takeout which you can order by calling the restaurant at (803) 726-2323.
The Grand on Main is rated 4.1 stars by 188 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.