The Golden Fleece Birkenshaw
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Superb menu... so many great choices. Good service. Will be returning. Thanks.
I have visited the Golden Fleece on a few occasions before and always found it enjoyable. On this occasions sadly is was not. When we arrived we were shown to a table for 2 on the end of the row. My friend asked to sit further in to which the waiter informed us they had a booking for that table- no problem. Our drinks and food order was taken together however the drinks didn’t arrive till 15 minutes later even though the place was not busy. While waiting for our drinks a guy with a small baby in a car seat came to dine and was offered the table we were refused (1 of him, 2 of us?) which makes no sense.
Not long after my meal (steak) arrived and was plonked down in front of me, the waitress quickly left the table without any further service or bringing me a steak knife. 5 minutes later, now my food was cold my friend asked how much longer her meal (burger) would be to which the waitress suddenly realised it hadn’t been ordered!!!
I sat and ate my cold meal very uncomfortably until her meal arrived 10 minutes later. Once it did it certainly was not worth waiting for, the fries looked like they were the scraps at the end of the bag and my friend had to take the chicken out of the batter it was in because she couldn’t eat it.
The very friendly manager on shift did come over to the table to apologise which we fully appreciated and offered us a drink as a way of apology. My friend asked for the same cocktail she had twice already, however when it came there was a obvious difference in taste as there clearly was no alcohol in.
I myself work in the industry so fully understand mistakes can happen and when busy service cannot always be 100%. However on this occasion the pub was nowhere near busy, the staff seemed inexperienced and not confident enough to deliver good service. It was my friends birthday and such a shame as it also was her first visit so she will not be returning.
The service from the management was not good after I raised concerns about the food being very salty. The manager did not come and speak to me & family about this issue. The starter was lovely and if the manager had acknowledged the issues with the main course I wouldn’t have felt the need to give a poor review. We definitely won’t be eating there again which is unfortunate cause it would have been a different case if the manager had come and spoke to us!!
Beef Sunday lunch, meat was chewy and tough in places, potatoes dry and outside thick from being left under hot lamp too long.
Phone kept ringing loudly with a highly annoying ring tone.
Staff exhibited deflated attitudes and were not that attentive require additional training.
We love coming to your pub. It's one of the nicest around.
I would just pint out that two of you staff were wearing there masks under their nose. If you are expecting a level of protection from your customers please repay this. Thank you.
Having been a few times before, we were so disappointed with the food ...pizzas were overcooked and we had to wait over an hour for them. We had to wait over half an hour for our first drink. They were very under staffed.
Thank you for a great evening to celebrate my nieces birthday.
Service was excellent very friendly and helpful. Food excellent
We had a lovely evening, the food was excellent , generous portions, service was really good, and the staff were very attentive throughout.
Lovely night catching up with friends. Tasty pizza and great service
Need to review menu at lunchtime. Not up to the usual standards expected as have had good food here previously.
Eaten many times at the Golden Fleece but my partner was a newbie. He’s very hard to please but I was sure this place would deliver and it sure did. I had “three little pigs” which was a first for me and WOW it was out of this world delicious. My partner had the steak burger and it was just divine.
The pub feels so cosy and welcoming, great atmosphere.
Lovely food and service . One recommendation is less fattier beef .
The staff was lovely, the food portions could be a little bigger for the price.
Lovely food and service, friendly staff, always checking to see how things were. Would come again and recommend to friends and family
Only one issue was someone had moved us from the Tipi to the bar without asking us about our booking.
Superb night as Always. Great staff , always a warm welcome. Great choice of drinks & superb food . We will be back regularly Great local 👍
The service was great, the staff were very attentive and friendly. The setting was nice and the pudding was lovely. The main meal was unfortunately very average, tasteless and overpriced.
Good time had by all pizzas were great first time out for us in a long time
No fries at 7.30 is poor. It took an hour to serve pizza. Dined there a few times before extremely disappointed.
Not been for over a year due to COVID but went back tonight for a meal with the missus and wow, it just gets better, outstanding food, service was fantastic
You really get what you pay for here and that is no cheap crap just 100% quality tasty food, atmosphere is always amazing and staff so welcoming we love this place
See ya Sunday for our lovely dinner
Lovely staff, good food, varied wine list outside dining area is a nice addition
Fantastic food, great friendly service, lovely atmosphere - would highly recommend.
Came for the football. Fantastic service from the staff, we were never without a drink. Great night (apart from the result of course!)
The tipi is a great touch to the outside area. Lovely atmosphere and staff.
Well done guys, busy night, ya did really good
Lovely food and lovely atmosphere would definitely come again
Took far too long to get our drinks in the Tipi. It was well over 20 mins from ordering to actually getting our drinks. We left after an 1 hour because we didn't want to wait so long for our next drink. We've been a number of times now and its always the same so not just a one off. But we won't be going back.
We've recently moved into the area and are delighted that the Golden Fleece is our new local. The food and drink were amazing.
Fabulous afternoon of food & cocktails. The tipi is a lovely addition
Food is beautiful
Staff were fabulously friendly & very attentive
The tipi was amazing and the staff were exceptional. The food was also outstanding, compliments to the chefs. We will be back next week
We experianced a excellant service from Caitlyn our waitress, she was so helpful, accomadating and couldnt do enough for us, kept making sure we was ok and everything was to our satisfaction, to the point we actully booked in for Drinks that evening.
Caityln is a absoulte credit to the Golden Fleece I hope the next time we are in we see her. The food was absolutely amazing and cooked to perfection, portion size was very generous on the Fish N Chips and the Burger was just Perfect our Thank you to the Chef.
Usually love the Golden Fleece and recommend it to everyone we know but yesterday’s experience has put us off. Waited over an hour for our food, there was 4 of us at the table 2 meals came out leaving our friends waiting over 10 minutes for their meal to be brought out. We ordered extra mash and when asked where this was we was told side dishes come out separately, we had near enough finished out meal once this came out. Meals was no where near hot enough, as though they had been sat for a while before been brought out. I don’t think we’ll be in a rush to visit again. We also received no apology for this, also when our glasses were empty the staff which were just stood around didn’t ask if we would like anymore drinks.
Sunday dinner in the main dinning area, great food and service as always
Excellent place to chill with just drinks or food . Inside or out quality service, Ambience & food
Couldn't fault the service or quality of food. Customers were well spaced out.
Great night out in your Tipi with family. It was a special occasion and was more than we expected.
Excellent food and service, great surroundings.
Food and drinks are so over priced, took over 45 minutes to come out, service was not great, not enough staff working! Won’t be going again
The Golden Fleece Birkenshaw offers takeout which you can order by calling the restaurant at 01274 686354.
The Golden Fleece Birkenshaw is rated 4.5 stars by 513 OpenTable diners.
The Golden Fleece Birkenshaw does offer gift cards which you can purchase here https://www.golden-fleece.co.uk/vouchers/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.