The Florentine

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1. BD

   BoilerDude

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined on January 28, 2023

   overall4food5service4ambience3

   Food was on point for Italian. Mood was a bit quiet but understandable for a hotel restaurant.

   Report
2. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on January 19, 2023

   overall2food4service3ambience3

   I booked for my team and was planning on staying for the happy hour specials. We sat down and then we’re asked if we were planning on ordering any entrees, we said potentially but mostly apps and drinks. Later, our server told us that what we were ordering would not be considered for HH pricing since we weren’t in the area by the TVs… very strange and honestly annoying after ordering food. I felt as though that should have been explained better. I wouldn’t have booked this location if this had been explicitly explained somewhere! I come here for lunch often but this service put a bad taste in my mouth.

   Report
3. KJ

   KathleenJ

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food4service5ambience5

   Excellent customer service, very nice staff. Thanks, it was my BD and the staff recognized it 😊😊

   Report
4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on January 13, 2023

   overall3food2service5ambience4

   The food was incredibly disappointing for the price. But the service was excellent and the vibes inside were great. This is a decent spot if you’re at the hotel but not one I would go out of my way to experience

   Report
5. A

   Adsatl

   1 review

   5.0

   1 review

   Dined on January 9, 2023

   overall5food5service5ambience5

   Good ambience , cocktails and service. Food choices and menu are excellent

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6. MB

   MBDGS

   1 review

   3.0

   1 review

   Dined on January 1, 2023

   overall3food3service4ambience4

   Food was ok. The crab cakes were awful so they did comp them off the bill. They tasted like canned fish and it really ruined the meal. The chicken parm was great. The pasta was really good and kids likes the burger.

   Report
7. M

   Midagegirl

   Chicago

   106 reviews

   vip
   3.0

   106 reviews

   Dined on December 29, 2022

   overall3food3service3ambience3

   I came here for happy hour with a friend around 430pm on a Thursday evening. I mistakenly thought the bar on the first floor was the place until I was redirected by the kind bar staff up the escalator. The restaurant was practically empty with a few patrons sitting at the bar. The bar is quite large and is fully enclosed with bottles in the middle that doesn't allow you to see through to the other side. If the bartender is on the other side, there is no way to make eye contact. Once I got his attention, I ordered a quartino of the happy hour cab. It is quite the deal, though it tasted like table wine and one can drink it quickly. The non-happy hour wines are also quartino sized so I got the Prisoner Unshackled, which was an upgrade. For food we shared the margarita pizza and the truffle fries. I ordered the chocolate lava cake for dessert. The food was average, the wine plentiful, and the happy hour offers quite decent.

   Report
8. SD

   SaiD

   Dallas

   1 review

   3.0

   1 review

   Dined on December 21, 2022

   overall3food2service3ambience3

   The portion for a $26 ravioli was too small… more like an appetizer. Not many veg options in the entrees.

   Report
9. f

   fardo27

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on December 20, 2022

   overall5food5service5ambience5

   Excellent food great service

   Report
10. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    The food was delicious and the service was perfect! We really enjoyed the house Bloody Mary and the Crab Cake Benedict.

    Report
11. JB

    JoelB

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    2nd time I've been there when visiting Chicago. First time was a business meal, second was with my wife and three granddaughters ages 4,6,9 following a matinee show in the theater district . Great experience both times. Good food, good atmosphere, attentive staff.

    Report
12. OT

    OpenTable Diner

    Miami

    1 review

    vip
    1.0

    1 review

    Dined on December 17, 2022

    overall1food1service1ambience1

    From the hostess when we walked in. She was leaving, yawning, barely acknowledged us When she sat us she spoke as she was walking away. Server didn’t even notice we didn’t have menus and didn’t greet us just asked for our drinks. Would never recommend

    Report
13. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service5ambience4

    Food was great with amazing service.

    Report
14. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 11, 2022

    overall1food1service3ambience3

    Food is not good at all

    Report
15. f

    foodiemom

    Chicago

    26 reviews

    4.0

    26 reviews

    Dined on December 11, 2022

    overall4food4service4ambience4

    This was our third time at the Florentine, and it continues to be a good experience. Their food is very tasty, particularly the meatball appetizer. My only crit is that this time it could have been hotter; seemed like maybe it had been sitting for 5 minutes. Temperature notwithstanding, the meatballs were just as delicious as we had remembered from our first visit. The service was good, and the waiter let me try two different wines so I could make up my mind. Overall a nice evening. We will be back!

    Report
16. JR

    JenniferR

    Chicago

    35 reviews

    5.0

    35 reviews

    Dined on December 9, 2022

    overall5food4service5ambience4

    We had drinks and appetizers on a Thursday night. Our server was fantastic ! The staff were all very friendly and helpful. We started with drinks: wine and a French 75. The wine was very good but the French 75 was just ok. We had the burrata, which was wonderful. We had a delicious Caesar salad. My friend loved her crab cakes appetizer. I had the Timballo which was all vegetables; very very good. The booth was comfortable and the place was lively without being noisy. I would highly recommend.

    Report
17. JD

    JimmyD

    Chicago

    6 reviews

    vip
    4.0

    6 reviews

    Dined on December 8, 2022

    overall4food5service5ambience2

    Was disappointed that we arrived for our 11:30am reservation when no one was hardly there yet, and then they stuffed us into the worst table in the place.

    Report
18. MT

    MelanieT

    Chicago

    11 reviews

    4.0

    11 reviews

    Dined on December 5, 2022

    overall4food5service5ambience5

    Service was great and food was very good. Did seem a bit loud even with tables around us being open. Overall good experience would definitely go back.

    Report
19. HP

    HilaryP

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food4service5ambience4

    Good ambiance, nice enough food. Resonable prices for downtown Chicago.

    Report
20. JB

    JBFLover

    New York Area

    77 reviews

    vip
    4.0

    77 reviews

    Dined on November 30, 2022

    overall4food4service4ambience4

    Good for a hotel restaurant. Limited menu but good specials and very good service

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21. RN

    RainNFyre

    New York Area

    20 reviews

    vip
    3.0

    20 reviews

    Dined on November 27, 2022

    overall3food3service4ambience2

    We just wanted a quick breakfast before heading out of town… prices seemed a bit high for quality and quantity of food. Eggs were clearly mass produced egg mixture quality and though both of us ordered “scrambled dry”, they came out very wet and nearly inedible. Neither of us wanted breakfast potatoes or toast and just wanted a single pancake instead. Seemed kind of ridiculous to charge us $5/pancake. Coffee, despite being on a carafe, was cold. I could have spent the same $50 at Starbucks for a significantly better meal. Oh! And they started clearing our plates while we were still eating (like, I had to ask him to put the plate back down). It wasn’t very busy (mostly empty), so it’s not like they needed the table.

    Report
22. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on November 25, 2022

    overall3food2service5ambience4

    Food came out cold. Did a good job reheating but still tough

    Report
23. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2022

    overall5food5service5ambience4

    Thanksgiving with a Twist. Great Food. Great Ambiance

    Report
24. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on November 24, 2022

    overall3food1service4ambience4

    Went for Thanksgiving and was looking forward to a great meal. Unfortunately our food was cold and unappealing. We were disappointed at $50 per person. It was not at all worth the cost. Our server was gracious and our food was taken back and done over however it was still not hot and did not seem fresh.

    Report
25. L

    Lali

    Hawaii

    23 reviews

    vip
    3.0

    23 reviews

    Dined on November 20, 2022

    overall3food3service4ambience5

    Maitre'd and waiter were very pleasant, but my steak was undercooked -TWICE! Waiter and maitre'd agreed. I received credit for the meal, which was very nice. However, I just don't see enough variety on the menu to warrant me returning. The drinks were fabulous -old fashioned and specially made Mai tai. Just dont think the FLorentine merits and outstanding value. They should offer different sizes of steaks as well.We dont all have huge male appetites.

    Report
26. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Stopped in after Lion King - perfect ending to a great family day!

    Report
27. MS

    MelanieS

    Raleigh

    7 reviews

    5.0

    7 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    The staff were excellent, and the food was excellent.

    Report
28. SF

    SFO0214

    San Francisco

    7 reviews

    2.0

    7 reviews

    Dined on November 10, 2022

    overall2food2service1ambience1

    Awful. Worst money spent on a dinner ever!

    Report
29. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food4service5ambience5

    Great staff and good food.

    Report
30. SC

    SarahC

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on November 2, 2022

    overall4food4service4ambience4

    I regularly eat lunch in The Florentine because it's close to my office. I like the ambience and the food.

    Report
31. JB

    JoelB

    Toledo

    3 reviews

    5.0

    3 reviews

    Dined on October 31, 2022

    overall5food5service5ambience5

    A month before a planned visit to Chicago a search on Yelp for a close to loop restaurant within walking distance of our hotel led me to the Florentine. Great find, great food, and a polite prompt and knowledgeable service staff for our group of six. Would go again with or without group.

    Report
32. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on October 26, 2022

    overall3food2service4ambience2

    Italian restaurants should have the ‘standard” warm bread, fresh Parmesan for the oil and salads, and a description of the sauce used. A nice differentiator would have been cinnamon in the Apple crostata and chopped apples. Service was good but the meal was below average.

    Report
33. NM

    NancyM

    1 review

    5.0

    1 review

    Dined on October 25, 2022

    overall5food5service5ambience5

    Bothe the food and the service were absolutely outstanding!!!

    Report
34. K

    Kathryn

    New York Area

    1 review

    5.0

    1 review

    Dined on October 24, 2022

    overall5food5service5ambience5

    We were celebrating a colleague's passage of the Bar Exam and the restaurant went all out to make her feel special. The staff signed a lovely congratulatory card for her and provided special celebratory desserts. The food and service were, as always, excellent!!

    Report
35. OT

    OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on October 23, 2022

    overall5food5service5ambience5

    Excelente servicio! Rodrigo es un mesero increíble y nos dio las mejores recomendaciones. El filete mignon es el mejor que he probado en mi vida.

    Report
36. B

    Bsilv

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on October 21, 2022

    overall4food5service4ambience5

    Our initial waiter was very kind and was very attentive. Towards the end of our meal I asked about the tasting notes in the espresso beans. He said let me get someone for you who know that, we waited and a rude waiter came up. He 'what is your question?' I asked him and he said "it taste like a regular coffee.' I then explained that there has to be some sort of tasting notes and I don't mean to be snobby, but the tasting notes effects what I would order. He said it was a two brothers blend, I then asked if there was a bag or label and he said no. He laughed then walked away. He was talking to other waiters about me in Spanish, I could understand him because my whole family speaks Spanish. He was making fun of my question, and of me. He stared at us until we left and made the experience uncomfortable. This is really a shame because the food was fantastic. The drinks were also incredible.

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37. ED

    EDCUE

    Atlanta

    28 reviews

    vip
    4.0

    28 reviews

    Dined on October 16, 2022

    overall4food4service4ambience4

    Exceeded expectations. Positive reviews.

    Report
38. MF

    MariyaF

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on October 16, 2022

    overall5food5service5ambience5

    I came here to celebrate my daughter. We were presented with many desserts. The ice cream and creme brulee were the best. The staffs is great!

    Report
39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 16, 2022

    overall4food4service4ambience5

    Good food, good service

    Report
40. D

    Dottie

    Chicago

    29 reviews

    5.0

    29 reviews

    Dined on October 14, 2022

    overall5food5service4ambience5

    Food was very good, and our server, Fabian, was excellent!

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