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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 54 times today

The Florentine

4.4
746 reviews
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$31 to $50
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Italian
Top Tags:
  • Business Meals
  • Great for Lunch
  • Bar Seating
La Cucina Locale Italia (Local Italian Kitchen)
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Private dining
Dining Style
Casual Elegant
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Cuisines
Italian
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Hours of operation
Breakfast (Daily): 6:30am - 10:45am

Lunch (Monday-Friday) and Brunch (Saturday & Sunday):
11:00am - 2:00pm

Dinner (Monday-Saturday): 5:00pm - 10:00pm; (Sunday): 9:00pm

Lounge Menu (Monday-Thursday): Open until 11:00pm



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Phone number
(312) 660-8866
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Zachery Walrath
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Neighborhood
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Cross street
Between Wells and LaSalle
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Parking details
Valet is on Adams St., available by the JW Marriott. Valet desk is located on the first floor of the JW Marriott, on the East side of the building.
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Public transit
Metra Quincy/Wells Blue, Brown, Purple, Orange
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Gift Card
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

The Florentine offers private and semi private dining space, available for reservation from 6:30am-10:00pm Mon-Sun. Our versatile spaces are perfect for business dinners, meetings, cocktail receptions, and other social gatherings. Both of our private rooms are equipped with AV for your convenience!

View Private Dining Details
What 746 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
3.8
value
Noise · Moderate
90% of people would recommend it to a friend
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5.0Dined on April 11, 2018

Restaurant was good about confirming my reservation with two phone calls. Our party of five ordered 2 pizzas, 2 salads and a pork belly sandwich. We were all happy with our selections. Fresh ingredients and a generous bread “basket” to start us out. Service was friendly and efficient. They were also very effective with several different dietary restrictions related to specific cheeses, gluten and nuts.

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5.0Dined on April 10, 2018

Great service and delicious entrees! The wood fire pizza was creative and the crust was tender and fresh.

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5.0Dined on April 9, 2018

Never disappoints. Brought a client there for lunch and had another fantastic meal.

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4.0Dined on April 5, 2018

Very nice however or server was a little overwhelmed with her tables and so the service was slow. No one jumped in to help her

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1.0Dined on April 5, 2018

Disappointing breakfast meeting at the Florentine. Although it wasn't exceptionally busy, the service was extremely poor and seemed very disorganized.

Additionally, for both my guest and me, our silverware was dirty.

The food was good, but it put me (as the host) in a bad spot when I had to apologize multiple times to my guest for the poor service and generally negative experience.

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5.0Dined on March 29, 2018

Great experience! This is a great place for either a business lunch or an extended afternoon dining experience with drinks.

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5.0Dined on March 28, 2018

Great place for a work lunch - can accommodate a quick turnaround

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4.0Dined on March 22, 2018

Very good breakfast

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2.0Dined on March 18, 2018

The food was bad. They clearly used wilted iceberg lettuce from a bag for the salad. At this price point it should be better.

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5.0Dined on March 17, 2018

We stayed at the JW this past weekend for our anniversary and had a beautiful dinner at The Florentine to start our stay. Jamie was our server and she was absolutely fantastic! She started off our evening with complimentary champagne, which was such a nice surprise. Jamie then helped us pick out a wonderful bottle of wine and was so friendly and warm to us during our entire meal. She really made us feel special on our anniversary. The Chef came out to bring us our entrees, which was also an impressive touch.We really enjoyed the veal meatball appetizer, the steaks we had for our entrees, and the twice baked potatoes side. To finish, we had the pumpkin cheesecake which was absolutely phenomenal and a great way to end our meal. Thank you to the staff at The Florentine for a memorable anniversary meal and to Jamie for the exceptional service!

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5.0Dined on March 16, 2018

It's such a pleasure to have an evening in a restaurant where the noise level is quiet. I'm so tired of restaurants where everyone is screaming at each other and tables are on top of each other. The Florentine provided delicious food and a relaxing atmosphere. Super attentive staff, elegant surroundings and excellent service. We thoroughly enjoyed the entire dining experience.

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3.0Dined on March 16, 2018

Good spot for a business breakfast.

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4.0Dined on March 15, 2018

Excellent food. Nice atmosphere.

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5.0Dined on March 14, 2018

A bit noisy for lunch during peak times but great value and service.

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5.0Dined on March 4, 2018

We are from out-of-town, and will make it a point to dine here when we come to Chicago.

- Dr & Mrs Henry Warnock

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3.0Dined on March 3, 2018

Way overpriced for the value. Way way too expensive!
Way overpriced for the value. Way way too expensive!
Way overpriced for the value. Way way too expensive!
Way overpriced for the value. Way way too expensive!
Way overpriced for the value. Way way too expensive!b

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3.0Dined on February 26, 2018

The pasta was really tasty but the risotto was very bland. We had to ask for parmesan and salt and pepper just to make it edible.

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5.0Dined on February 25, 2018

We spent six months in Florence recently and were skeptical about the food, but it was very bit as good and creative as the very best cuisine we had in Florence. The rosemary bread was a very good starter. The gnocchi were especially outstanding and the branzino was excellent. The ambience was very pleasantly subdued and the service impeccable. If it had not been our last night in Chicago, we would have been back the next night to sample more of the menu. We will certainly be back whenever we visit Chicago.

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4.0Dined on February 25, 2018

Great service. Wonderful food. Not so crowded as it’s tucked on 2nd floor of JW Marriott Hotel, so good for quiet conversation.

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5.0Dined on February 21, 2018

Love coming to The Florentine!!

Great waiters and always very solid food!

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5.0Dined on February 16, 2018

Return once again for the great food offered by The Florentine. The service this time around was outstanding - attentive, prompt and incredibly pleasant. The noise level was louder than previous visits, making it somewhat difficult to hear my guest during our lunch. But the food is incredible!

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5.0Dined on February 14, 2018

We have been here annually, and the food has been consistently delicious. The environment is perfect for dating/friends gathering, and the service has always been very friendly and accommodating.

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5.0Dined on February 7, 2018

Hands down a great experience. First off, we were on a tight schedule and had to catch the train and our server was AMAZING. (It says Bama 435 on the receipt as the server) She got our wine instantly and came back and took our order. Both of us were split on what to get I ended up getting the Salmon and it was maybe the best I've ever had. My friend was torn between the Risotto and the Ravioli and our server said "why not have both, I can give you a little of each." We also got the Burrata as an app. The food was outstanding the service was wonderful. She got us the check right away and we left exactly when we needed to. We would be definitely come back.

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5.0Dined on February 6, 2018

Service was very good as was the food. I met a client for lunch and the noise level was very high (energetic) more so than usual.

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5.0Dined on February 1, 2018

Very busy. Wonderful squash soup, more than just puréed butternut squash. Good gnocchi with a bit of spice to the bolognese. Great cannolo with a dusting of pistachios and chocolate. Excellent wines.

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1.0Dined on January 27, 2018

Please note that I have rated the food and the service quite differently. This used to be a reliable place for pre-opera. I can't imagine what has happened. We chose the Restaurant Week menu. I had a Caesar salad that had clearly been dressed hours before and kept in the refrigerator; the croutons were soggy. My husband had a passable butternut squash soup. Next came gnocchi with a Bolognese sauce. The gnocchi were so overcooked that it was difficult to get them to stay on the fork; they just fell apart. The combination of the mushy dumplings and canned-tasting sauce reminded us both of Chef Boyardee in the 60s. Neither of us ate more than one bite.

Much to his credit, one of the hosts noticed our pushed-aside plates and offered to bring us something else. We still had entrees coming so we declined but thanked him. Those entrees were laughingly different. I had ordered salmon and hadn't really paid attention to the preparation. The small piece (3 by 3 inches) looked beautiful with golden brown grill marks on it surface, but underneath the crust the fish was gelatinous. The "preparation" amounted to a small salad of mixed greens that may or may not have been dressed. It was a meal for someone who needs to lose a lot of weight, which I do not.

My husband's chicken parmesan, meanwhile, was a meal for people who need to gain weight. The heavily breaded and fried chicken covered an entire oval dinner plate. It was so large that you could not imagine what piece of chicken it originally might have been. Extruded and reformed? Not sure. It was then slathered in flavorless tomato sauce and topped with several cups of arugula and half a block of shaved parmesan. It was like a family style dish to pass at Maggiano's.

By now we had no confidence in dessert so we got the check and left. Again to his credit, the host had taken $20 off the bill, and he came by and apologized that we had not enjoyed our meal. So, service great, food lamentable.

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3.0Dined on January 26, 2018

I have used the Florentine for business lunches and interviews roughly 10-15 times per year. Unfortunately I continue to experience poor service over the last 4 visits. The manager is understaffing the table servers. On Friday after ordering our drinks, our server never came back. After 15 minutes we asked our busboy to please bring us our drinks. Our server came over and said she'd bring them right over. She came back 5 minutes later to take our order but without our drinks. We asked again nicely, noting that it was crowded but that we'd like them. 15 minutes later our food arrived, not as ordered, and then a different server brought our drinks. I know it gets busy but three tables that came in after us were served and out the door before we finished our first couple of bites. Our server is a long term employee, so she should have known and done better. So after several declining experiences, time to move to a more professional restaurant for business lunches. For the cost ($50-60 for two), service should be better...

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4.0Dined on January 18, 2018

Great spot for lunch. The noise level was a little high though.

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1.0Dined on January 15, 2018

I understand this restaurant is in a hotel which usually means a little higher price, but note most wines were 2.5 to 3X the retail price which is unacceptable. We were a party of six and the 20% gratuity was automatically added, including for the 2 bottles of wine(this too is unacceptable). The food was good and service team were prompt and attentive.
There are far better restaurants in the downtown Chicago area to choose from. I would avoid this one.

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4.0Dined on January 15, 2018

Good, convenient spot for a business lunch, nice and cozy decor, squid ink pasta is usually a must have

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4.0Dined on January 13, 2018

Went here with my family before seeing Hamilton. It wasn’t crowded at all and food and service were great. Only downside was the music was a little 80s and didn’t go with an Italian restaurant ambiance. I had an amazing pork shank!

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3.0Dined on January 11, 2018

Service and Food - mixed - sometimes our waiter was excellent, but sometimes he disappeared. We were 30 minutes late due to heavy traffic coming into the city and we had a 7:30 showing at Hamilton. We arrived at 6:05pm and had an hour for dinner - doable, not as relaxing as wanted, but still doable. I ordered a salad, which never came (didn't say anything since we were pressed for time) and our food came out fairly quickly. My salmon was good, but my son and daughter's gnocchi was just so-so - not awful, but not very good. My husband's filet was good. Dessert - tiramisu was more of a pudding - interesting and good, but not great and the donut holes were ok - my family liked them, I thought they tasted too greasy.

Hostess - EXCELLENT - she was very kind and helpful as we were very stressed with the bumper to bumper traffic. She said not a problem pushing our 5:30 reservation to 6pm and sat us at a nice booth. Very friendly, personable and professional.

They're on the second floor of the Marriott with valet! Nice walkable location to the theater.

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5.0Dined on January 11, 2018

It was a bit noisy and the line to get in was out the door, but man, service was excellent and the food was good too! My friend and I had a 12pm reservation. She only had 45 minutes to eat and noted this to our friendly waiter. Our waiter put in our order right away and we were out of the restaurant by 12:45 p.m. - perfect timing. The food was exactly what we needed on this cold, wet, day - warm, delicious and comforting. I'll definitely be back!

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3.0Dined on January 8, 2018

Pasta was cold. Small portion.

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4.0Dined on January 3, 2018

This is a very good restaurant and a surprise to find it in a hotel. I am from out of town, but do business in Chicago 2-3 times a year and stay in the area. I keep coming back. Food is very good, wine list would be excellent, but for the pricing, which is slightly high. Staff are good and attentive without being overly so. Last, very conducive setting to meet with colleagues or clients and be able to talk. Room is nice, if a bit sterile, but again, it is in a hotel. Overall very good, but not quite excellent.

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2.0Dined on December 31, 2017

Ordered $85 32oz steak medium had to send it back 3 times until finally it was cooked medium.

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1.0Dined on December 25, 2017

The occasion was a family dinner. The service was good and the menu seemed nice and I was excited when we ordered. But the food was unbearably salty. I wasn’t the only one that thought so. I think it was san marzano tomato sauce. I don’t think I’d eat there again.

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5.0Dined on December 25, 2017

Fancy places, open even in Christmas Day, and service is perfect!

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2.0Dined on December 19, 2017

Food was average at best. The server was noticeably absent. At the end of our meal I looked at my watch. It took a full 20 minutes before anyone came by and acknowledged us, offered desert or refilled waters. Many other great Italian restaurants in Chicago. Don't waste your time or appetite here.

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3.0Dined on December 19, 2017

Very good food.

Service was not up to par and yet they added 20% because we had a party of six. Two members of our party had to take their food with them because it took over 40 minutes from the time we ordered to the time it came out.

The food was very good, but until they can get a business lunch cadence down, we won't be back.

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