The Florentine

4.2
991 Reviews
$31 to $50
Italian
Located in the JW Marriott Chicago, in the city’s bustling Loop Financial district, The Florentine offers an elegant yet accessible interpretation of seasonal Italian cuisine.

Characterized by simplicity and paramount ingredients, the menu showcases top imported Italian pastas, cheeses, salts and meats as well as ingredients from local farms.

The Florentine offers semi-private and private dining spaces, accommodating anywhere from an intimate dinner for six, to a cocktail reception for 130. Our large private dining room can seat 60, or be divided into two smaller rooms holding 20-30 guests. Semi-private dining for large groups is also available.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 991 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.2
service
4.3
ambience
3.8
value
Noise · Quiet
82% of people would recommend it to a friend
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JF
JohnF
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

The food and service were outstanding. This was the perfect location for a business lunch. I would highly recommend it for business or social occasions.

AU
AndyU
Nashville
4 reviews
Dined on July 16, 2021
Overall3food4service3ambience3

Food was good. Not great. Service was sketchy. Server took our drink order but didn’t bring them. Person who brought our salads ended up bringing them after we asked.

OT
OpenTable Diner
Chicago
9 reviews
Dined on July 16, 2021
Overall1food2service1ambience3

Horrible we were staying at the hotel and decided to have a nice dinner

The food was fair my husband lamb chops were ordered
Med and we’re raw at the bone
Very small and portion at 44 OO

Which is not a real problem


Let me tell you the worst !!!!
I observed many many times !!!!!! the waiter
Constantly rubbing his nose with his hand !!!!!!! Scratching his head which is wrong in the food industry !

This all made me sick to my stomach and still does at the thought
COVID time this is Unexepytable!!!!! Or any time !!!
My whole weekend was ruined we had to stay two nights

S
Seldera
1 review
Dined on July 16, 2021
Overall1food1service1ambience1

Dining at The Folrentine was a MASSIVE disappointment. The service was slow and the food lacked any sense of character, overall a horrible experience.

I am (unfortunately) hoping that our server was the only one on staff and they were very busy, because we could not get any service from them, and it took about 30 minutes from when we finished our meal to when we were asked if we wanted the check.


We ordered:
- Hummus, it tasted as though the hummus was watered down
- Fritto Misto, came with TWO pieces of shrimp and TOO many vegetables
- Ricotta Gnocchi, the spinach was overwhelming and the Gnocchi themselves were mush
- Paperdelle (w/braised short rib & parmesan), tasted like nothing... was essentially oversalted roast beef on noodles
- cheese cake, they brought angel food cake
- espresso, was DELICIOUS

Suffice to say, avoid The Folrentine.

The only redeeming quality, was the server assistant, he went out of his way to take care of us. When the server did not take care of our empty plates after passing by many times, the server assistant cleared our table and offered dessert and coffee.

DC
DuaneC
Raleigh
8 reviews
Dined on July 9, 2021
Overall3food3service5ambience3

Very nice potential.
The space, hostess and the server were all excellent.
It took a pretty long time to be acknowledged once I was seated.
And then food to a bit more of forever…to arrive
I think they were short staffed and swamped by larger tables—but I was paying too, right?
The salad was nice
Main entree was over cooked when I asked for medium (I was too worn out by the wait to say anything…)
Dessert was luscious
Way too pricey for the food quality

BJ
vipBrianJ
Chicago
9 reviews
Dined on July 9, 2021
Overall4food4service4ambience5

Excellent risotto with scallops… tasty white pizza… quiet with few diners… attentive but unobtrusive service!

RY
RyanY
Chicago
1 review
Dined on July 5, 2021
Overall5food5service5ambience5

Food was delicious and well prepared. Quiet and pleasant atmosphere.

L
Lovely
Fargo
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

My husband likes to try different beers and asked if they could give us a flight. She asked a few questions, make a rec and we went with it...4 minutes later she brought 5 varieties to try. EVERYthing was personalized and wonderful in the truest sense. View of the Rookery, private table. Thoroughly enjoyed ourselves. My risotto made me tear up. Genius.

ED
vipEDubb76
Chicago
40 reviews
Dined on June 27, 2021
Overall3food3service4ambience3

Drinks are great, food is good too. Nice slinky environment.

CS
vipCamilaS
Chicago
5 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Service was amazing! Quiet and cozy space , great food!

OT
OpenTable Diner
New England
1 review
Dined on June 25, 2021
Overall4food5service2ambience4

Server didn’t know the dinner and happy hour specials which was frustrating. Retraining is needed.

EP
EPALAW
Chicago
12 reviews
Dined on June 23, 2021
Overall4food4service5ambience4

Food is consistently good and is a great option for a business luncheon. We had particularly good service from a great waiter during this business meeting much.

WW
WestWindsor
New York Area
117 reviews
Dined on June 11, 2021
Overall2food1service4ambience5

Egg omelette was flavorless. Other food adequate. Easy location and pleasant service

WW
WestWindsor
New York Area
117 reviews
Dined on June 10, 2021
Overall4food4service4ambience5

Convenient in jw marriott. Nice space. Very friendly staff. Food was fine. We had caesar salads which were fresh. Shared gnocci with short rib dish which was very good. Portions are small though and prices high for what they give you.

u
unknown
Chicago
1 review
Dined on June 9, 2021
Overall3food4service1ambience4

Don't go if you want servers or employees to wear masks.

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on June 1, 2021
Overall4food3service3ambience4

I asked for Chicken Caesar salad, got chicken vinaigrette instead!

JC
vipJeremyC
New Orleans
2 reviews
Dined on May 29, 2021
Overall1food2service1ambience2

Food server was inattentive and forget about our order twice. Shockingly bad experience. Food was bland.
I now see why we got in at the last minute on a Saturday night.

OT
OpenTable Diner
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Great food and atmosphere

OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall3food3service3ambience5

Overall a good experience, I would say for the price point and atmosphere the waitstaff could have been a little more experienced, things seems a bit disorganized and would be a bit intrusive by serving under people’s arms. But they were very friendly which we appreciated. Food was great but the hummus had a bit too much oil poured on top. Would have been great had that not been added.

The side of broccolini was amazing and the calamari starter was my favorite. I’d recommend the Fritto Misto(calamari) antipasti and the Dragon’s Breath cocktail.

OT
vipOpenTable Diner
Chicago
8 reviews
Dined on May 15, 2021
Overall4food4service4ambience5

Their breakfast food is really good! I would recommend the waffles with berries compost. I tried their special which was a lobster pasta and it was delicious! Great ambiance for a date night or intimate gathering

VS
VegSmith
Seattle
2 reviews
Dined on May 9, 2021
Overall4food4service5ambience4

Served as a very good last minute call for Mothers Day. Had moderate expectations and they slightly exceeded those.

AW
AshW
Chicago
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Great Food, Great Waiter’s, Great Drinks, Great place!!!

Z
vipZzzz
Chicago
2 reviews
Dined on April 13, 2021
Overall1food1service3ambience3

went for lunch with a prospect. Food was awful, prices were obnoxious. Not the first time. Never been that great (but for location). Thought pandemic might have 'scared them straight'. Appaently not.

Heard breakfast is better

KH
KarnitiaH
Las Vegas
3 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Everyone to the bartender was so nice and accommodating!

GG
vipGioGio2
Miami
39 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Great atmosphere, good for quiet business lunches or dinners, very spacious inside for social distancing. Top knotc food options, great wine selection. Will definitely be back.

CH
CharlesH
Detroit
6 reviews
Dined on March 2, 2021
Overall5food5service5ambience5

A very attractive decor. Well laid out for covid restrictions. Service was prompt and attentive. Food selection was limited due to covid, but represented a good selection. Readily accessible connected to the J W Marriott. Overall an excellent experience.

s
shaans
Chicago
1 review
Dined on February 14, 2021
Overall1food1service5ambience4

Menu was not as advertised on open table. Food was over salted. Cocktail menu was "out" because yesterday was busy....

Not worth the expense. A million italian restaurants in Chicago that are better.

OT
OpenTable Diner
Tampa
2 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Our server was awesome! Very friendly gentleman!

OT
OpenTable Diner
St. Louis
1 review
Dined on February 13, 2021
Overall4food3service5ambience4

Loved the experience! Classy food, classy atmosphere, classy service
Happy with my visit 🧿🤞🏻

SP
vipSPQR
Chicago
13 reviews
Dined on February 11, 2021
Overall3food3service1ambience3

I used to eat here a lot and I understand that the pandemic has hit everyone pretty hard. However, it took over 15 minutes for our server to come over and ask if we were ready to order...

I appreciate their being open and I will try them again based on so many good past experiences but I hosted two people for lunch and they were more than underwhelmed...

OT
vipOpenTable Diner
Chicago
16 reviews
Dined on February 11, 2021
Overall5food5service5ambience5

Great food and excellent service. Very good adherence to the COVID rules and requirements.

U
vipUpsethappyhourcustomer
Chicago
4 reviews
Dined on January 1, 2021
Overall1food1service1ambience1

Resraurant has no dine in and we had to drove 45mins

OT
OpenTable Diner
1 review
Dined on December 26, 2020
Overall5food5service5ambience5

Amazing Amazing !!!

Report
OT
OpenTable Diner
Chicago
2 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

While it was operating with a skeleton crew, the service was great. Great pizza.

M
Madelineb
1 review
Dined on October 17, 2020
Overall5food5service4ambience5

Server was amazing and made a delicious drink that was off the menu. Food was delicious.

YS
vipYaninaS
Chicago
7 reviews
Dined on October 11, 2020
Overall5food4service5ambience4

We enjoyed our friendly waiter

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on September 16, 2020
Overall5food5service5ambience5

Fantastic restaurant and staff!

CC
ChrisC
Chicago
1 review
Dined on September 8, 2020
Overall5food5service5ambience5

Excellent! I hope they can make it through the shutdown

OT
OpenTable Diner
Chicago
13 reviews
Dined on August 4, 2020
Overall5food5service5ambience5

Our meals were very tasty. The portion size was perfect. Service was impeccable. I would recommend the Florentine to everyone. I definately plan on eating there again soon.

C
Craig
Chicago
1 review
Dined on July 25, 2020
Overall1food1service1ambience1

Staff was rude and condescending. I asked to switch tables and was met with the condescending attitude of the staff telling me I should be happy with the table that was given to me and that I am beginning to sound ungrateful. I thought this manner of speaking to me was completely unnecessary and wrong. It seemed everything was a problem--by the end I couldn't wait to get out of there. Totally unpleasant and the staff did an excellent job at making my girlfriend and me feel unwelcome and uncomfortable.

FAQs

You can order delivery directly from The Florentine using the Order Online button. The Florentine also offers delivery in partnership with Uber Eats. The Florentine also offers takeout which you can order by calling the restaurant at (312) 660-8866.

The Florentine is rated 4.2 stars by 991 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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