The Florentine

4.6
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922 Reviews
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$31 to $50
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Italian
Located in the JW Marriott Chicago, in the city’s bustling Loop Financial district, The Florentine offers an elegant yet accessible interpretation of seasonal Italian cuisine.

Characterized by simplicity and paramount ingredients, the menu showcases top imported Italian pastas, cheeses, salts and meats as well as ingredients from local farms.

The Florentine offers semi-private and private dining spaces, accommodating anywhere from an intimate dinner for six, to a cocktail reception for 130. Our large private dining room can seat 60, or be divided into two smaller rooms holding 20-30 guests. Semi-private dining for large groups is also available.
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What 922 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
95% of people would recommend it to a friend
5
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i
Milwaukee
47 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

The food is always delicious here. We like Hugo as our waiter.

c
Chicago
82 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

There were 3 adults in our party & we enjoyed delicious brunch items - eggs Benedict, pancakes & French toast. They were beautifully presented & tasted fabulous. Our server was very attentive. We will definitely return.

M
Grand Rapids
65 reviews
Dined on October 27, 2019
Overall5food4service4ambience5

Above average for a hotel restaurant. We were there for brunch. Service was attentive and friendly when present. They have some fun Italianate dishes on the brunch menu. The brunch Amatriciana should use guanciale and not pancetta but it was tasty. The eggs with truffle and pecorino were excellent. The chai was also really good. The breakfast donuts were tasty too. Overall would recommend in this area especially appreciated a decent but quickish brunch that left time to go to Art Institute before the ballet matinee.

f
Atlanta
15 reviews
Dined on October 26, 2019
Overall4food4service5ambience4

Was pouring rain, so wanted to stay close to where I was staying and found a gem right in the hotel! Excellent food and service. Watched a manager who looked just like my brother visit each table to add that personal touch to the dining experience. Highly recommended!

C
New England
5 reviews
Dined on October 12, 2019
Overall2food3service4ambience4

We reserved Based on menu choices online and when we showed up and were seated they said they only had a small menu that night due to the Marathon. We would have expected to get a notice or something as there were minimal choices and the portions were extremely small for the prices . Our waiter was ok but didn’t offer desert or anything to make up for our disappointing night . We had planned in advance as my son was running the marathon .

OT
New England
2 reviews
Dined on October 12, 2019
Overall3food3service3ambience2

We had to wait for almost an hour for our meal.

AH
Washington DC
1 review
Dined on October 12, 2019
Overall3food3service4ambience2

I was there for the Chicago Marathon. They had a limited menu which I appreciated. The kitchen could not keep up and the wait was a bit longer than one would expect. All and all it was fine and I got the pasta I needed for the race but would not recommend for any special occasion.

C
New York Area
6 reviews
Dined on October 12, 2019
Overall5food5service4ambience5

Very nice place, well decorated and quite large. Food is very tasty and staff very accommodating. We really enjoyed it!

OT
Chicago
28 reviews
Dined on October 5, 2019
Overall4food3service4ambience5

Closeby to the Lyric Opera.
Always Excellent service.

LR
1 review
Dined on September 27, 2019
Overall5food4service5ambience5

we had a great experience at The Florentine. The manager was highly involved in everyone's service experience and made himself present which I really enjoyed. The food was good, we really enjoyed all of the wait staff's recommendations. I would 100% return!

LS
1 review
Dined on September 25, 2019
Overall5food5service5ambience5

Wonderful evening where they made the birthday one of us was celebrating special as well. Friendly staff, food was excellent.

OT
Chicago
1 review
Dined on September 25, 2019
Overall5food5service5ambience5

Excellent food and service! Would highly recommend.

OT
Los Angeles
1 review
Dined on September 17, 2019
Overall3food3service4ambience4

Meal was just okay.

E
Chicago
6 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

Great restaurant, amazing food & service

C
Chicago
5 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

I love this place for a work lunch. Haven't done dinner yet but would like to. They are polite, efficient and the food is good. They do a great job for weekday biz or casual lunches. No pretention.

TM
Chicago
85 reviews
Dined on September 11, 2019
Overall5food5service5ambience4

A business associate started at the bar for happy hour, having one drink each and getting a free pizza as part of the happy our special. We had the sweet corn pizza and it was excellent. We then moved to a table for dinner, ordering the crab shooters via a cucumber roll per se as the edible shot glass. It was a light and refreshing as far as appetizers fo. We split the Branzino and mushroom risotto both of which were excellent. Nice bottle of wine too (Chianti - il Molino di Grace), which we shared.

L
Sacramento
3 reviews
Dined on September 11, 2019
Overall5food5service5ambience4

Food was good. We had the salmon. The dessert was the panna cotta and was just sweet enough.

AL
Chicago
12 reviews
Dined on September 7, 2019
Overall5food5service5ambience5

This was a great dinner. The food was delicious and the service was great. They accommodated my dietary needs (certain allergies), and when we didn't have time for dessert (we had to catch a show), they sent us home with a couple cookies for free. Would absolutely recommend this.

OT
Chicago
6 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

We celebrated our 32 wedding anniversary and we were treated like royalty. Our server Angel and the matre d Gil made our experience top notch. All the servers worked as a team.

OT
Chicago
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

Everything from the service to our food was absolutely 5- star! Very authentic Italian food which my husband and I can’t get enough of. It was his birthday, and we were greeted with a handwritten card from the Florentine staff wishing him a Happy Birthday. As if that wasn’t sweet enough, we were also given two complimentary glasses of Champaign to celebrate the occasion. Our waiter was so attentive and did a great job in explaining the dishes to us. We definitely will be back very soon!

j
Oklahoma City
51 reviews
Dined on August 17, 2019
Overall4food4service5ambience5

Lovely dinner. Great service all around from Manager who seated us, waiter was truly great, back waiter everyone was so nice and accomodating. Would highly recommend.

OT
Hawaii
3 reviews
Dined on August 17, 2019
Overall5food5service5ambience5

Good food, lovely decor, great service

b
Chicago
33 reviews
Dined on August 13, 2019
Overall4food4service4ambience4

I had a delicious salad with grilled chicken and various fruits and berries. Very healthy but also tasty. And service was very good and friendly. Plus the restaurant is attractive and not overly loud. Excellent business lunch venue.

TM
Chicago
38 reviews
Dined on August 8, 2019
Overall3food2service4ambience3

Food just "OK". Typical salad with way too much dressing.

OT
Chicago
1 review
Dined on August 1, 2019
Overall5food5service5ambience5

The food, staff, and ambience are spectacular at the Florentine Room.

JL
Atlanta
5 reviews
Dined on July 31, 2019
Overall5food5service5ambience4

One of the best Italian meals ever. And we’ve taken pasta classes in Florence!

GR
San Antonio
21 reviews
Dined on July 24, 2019
Overall5food5service5ambience5

Excellent service & food!

LS
Chicago
5 reviews
Dined on July 17, 2019
Overall5food5service4ambience5

Best Branzino in Chicago!!!!’

Had a really great business lunch here. Loved the food all around the table. It’s bright and always busy. Will be back when I am further into the Loop.

RN
1 review
Dined on July 12, 2019
Overall5food5service5ambience5

I selected your restaurant for a business meeting and the location was right. I looked at the menu and reviews. The servce and food was excellent. I am vegan and there were nice options for me.

I hope you will do a vegan risotto (option) add cheese and cream after to finish in the future-- like a mushroom risotto/shitake or portabello : )

I will definitely consider you for future business meetings and events,
Thank you

The Florentine
Responded on July 17, 2019

Thank you, Rob! We look forward to seeing you again soon.

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v
Chicago
6 reviews
Dined on July 11, 2019
Overall5food5service5ambience5

Excellent service and food.

OT
New York Area
2 reviews
Dined on July 11, 2019
Overall5food5service5ambience5

Food and service were excellent

EM
Chicago
1 review
Dined on July 5, 2019
Overall5food5service5ambience5

We are long-time Chicago residents and enjoy our weekly nights out at the new restaurant du jour. We enjoy sampling new restaurants, but this is always our "go-to" when we want a relaxed, delicious meal with no pressure and no surprises. It always disappoints me that we can never find a restaurant like this at any hotel anywhere in the world.

B
New England
1 review
Dined on June 22, 2019
Overall2food1service3ambience3

The New York strip steak was not a strip sirloin at all. It was a very poor cut of meat sliced like London Broil and hidden with mounds of over cooked French fries. It was fatty with much gristle and cooked rare when I specifically asked for medium rare; twice! It didn’t even qualify as dog food. I was with family and didn’t want to make a scene and the wait staff didn’t stick around anyway. A shameless bait and switch. A $250.00 tab for less than McDonalds quality and service.

OT
Chicago
5 reviews
Dined on June 20, 2019
Overall4food4service4ambience2

Can get really noisy in the back

b
Chicago
4 reviews
Dined on June 10, 2019
Overall4food4service5ambience3

It was loud

t
Dallas
10 reviews
Dined on June 6, 2019
Overall3food3service3ambience4

Menu was not as diverse for an "Italian restaurant" as we hoped. Was expecting more pasta dishes.
Caesar salad was good. Had a filet with whipped potatoes on the side, both of which were very good.
Cocktail menu was too much and not something I would normally choose. I ended up having iced tea since their signature cocktails were just odd.
Wait staff was very attentive.
Ambiance was very pleasing to the eye but a little loud with the bar being in the main dining room.
We went to this restaurant because we were staying at the JW Marriott (The Florentine is on 2nd floor of this hotel.) I would try it again if we were in this area of the city.

BD
New Orleans
23 reviews
Dined on June 3, 2019
Overall5food5service5ambience5

I had not been back to The Florentine in eight years. It was even better this time than the last.. everyone chose a different Italian entre . Everyone said it was their best meal in the last year. The wine list is interesting. We all like dry reds, so that is what we drank. The service was perfect.
We all want to go back the next time we meet in Chicago.

OT
Chicago
5 reviews
Dined on June 3, 2019
Overall5food5service5ambience5

Always a good meal great service and nice ambiance

MW
1 review
Dined on June 3, 2019
Overall3food3service1ambience3

The receptionists were downright unhelpful, bordering on rude. Despite the fact that 3 of the 5 people in our party were present, they refused to seat us. When we asked, they said they wouldn't seat us until the exact time of the reservation. Even when all five of us were present, they said they would only seat us at 12:30, the exact time of the reservation. I won't be returning.

MQ
Chicago
15 reviews
Dined on June 2, 2019
Overall4food4service5ambience5

Half off bottles of wine on Sunday. Calamari app was delicious. Steak perfectly cooked. Shrimp was outstanding. Only hiccup was parking, but was addressed and corrected.

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