The Fitz, located in the Ambassador Hotel, has several intimate private dining rooms that can comfortably accommodate up to 120 guests. Private rooms are located adjacent to the Fitz's dining room as well as adjacent to the Ambassador Hotel's Lobby areas.View Private Dining Details
The duck was outstanding and the deserts were amazing. Would recomend!
We enjoyed the new decor. The food was very good & our server, John, took very good care of us. We took advantage of the hotel's complimentary shuttle to a concert at the Marcus Center. All in all it was a great evening
I heard about their Sunday Brunch, and how delicious to was. When we got there we were the only people there. They changed the brunch to a menu type selection. I expected a buffet. I was not a fan of the pumpkin pancakes. My friends just had butter milk pancakes and the other 2eggs, toast and bacon, something you could get at George Webbs. Service was great. But, we were the only patrons until half way through our meal.
I won't go back.
Six of us in our party - and we all had a great time and a wonderful dinner! John, our waiter, was friendly and most helpful. Among us we ordered several different appetizers and entrees, and all were delicious. Little extras like the 'amuse -bouche' and the plate of tiny pastries at the end put a fun finishing touch on a most enjoyable dining experience. We'll be back.
Great restaurant. Food was excellent, with many choices - Hard to pick. Drinks were great as well. will be back.
very good sevice and food. We have been there 3 times in 3 months with different people and everyone was impressed
THe table service was slow but not a problem when catching up with friends. However the food was below acceptable. 2 Eggs Benedict entrees had hardened yolks. Both were returned and the return to table was roughly 25 minutes. The side potatoes were not reheated when dish came back. No refilling service to water or coffee and other meals were poorly plated. There was an apology but no discount or removed items from the check which I think would have been a good gesture. The bill was ~ 70$ for 4 egg dishes and no cocktails. I would not return for brunch.
Nice renovation! We always enjoyed the Envoy...the Fitz is great!
There was a problem in the kitchen that evening and the food was delayed quite a bit. I was with a good friend so I didn't mind but the people next to us were delayed a lot. They had an event to go to. Luckily we came after the theater. The waiter was most kind and kept apologizing for the delays!!!!
Really neat atmosphere that definitely captures the Scott Fitzgerald era. The decor is beautiful. The food is inventive and delicious- the chipped beef appetizer is fabulous. The signature Gin Rickey is tasty, and their bourbon list nicely comprehensive. Be aware that the restaurant is on the pricey side, but is a great place for a special night out.
John, our server, was professional and knowledgeable. I would say he was one of the best servers we have had anywhere. The food service was very slow though. We did tell them that we were not on a schedule to go anywhere, but the time gap between apps, salads, dinner, etc. was looong.
The Fitz wants to take you back to the Art Deco era of F. Scott Fitzgerald. With a limited menu and extremely slow service, it's going to take some doing.
The room is small and when we were there it was very busy. But a good restaurant should be staffed to handle a full house. Our drinks order was taken immediately. Our starters arrived at a convenient time, but my friend's mushroom soup was way too salty and was sent back. Fortunately my salad was abundant enough for several diners, so we shared the salad. And waited for our entrees.
I ordered Brook trout with fingerling potatoes and was able to substitute Brussels sprouts for the offered kale. My friend had a pork chop with roasted fruit. All was delicious. We were never offered dessert menus or coffee. We did, however, get 3 tiny complimentary cupcakes with a candle to celebrate my birthday.
We were able to take the free shuttle to our concert. That was a definite plus.
But altogether I do not think Scott and Zelda would have approved.
Great service for our group of six lunchmates. Sandwiches were well presented and nicely prepared. Most of us were satisfied. The two diners who ordered a chef salad said that the pepper that had been sprinkled on the salads as a spice/seasoning/garnish made them much less enjoyable than expected. The aleppo peppers (as our waiter informed us) was an addition that the ladies who had the salads did not expect. Both of them are very adverse to anything hot, spicy, or peppery...and therefore usually feel 'safe' when ordering this entree. They felt they should have been told that strong pepper would be part of a chef's salad.
Food was good - waiter - very good, great customer service - free shuttle to the play! I would prefer better options for a brunch menu. More omelette choices or egg dishes.
Ok experience, but a bit over priced for the quality. The Brie appetizer was very tasty. The trout was ok— not very flavorful. The beef tournados entree was a bit better. The chocolate pie was flavorful but the crust was a bit lackluster and tasted over cooked. Service was mid level, as was the ambiance.
This was our first visit since the restaurant changed from Envoy to The Fitz.
Being part of the Ambassador Hotel they offer a shuttle to the theater. We were able to take the shuttle to and from the show. We then enjoyed a leisurely dinner after the show.
We enjoyed our food and our server was great.
Our group of 5 was there for lunch. Hostess and waitress were friendly and helpful in finding a place for our winter coats. Room felt a bit cramped but nice decor. A bit loud a times. The food was excellent. The best part of the visit was the waitress who was knowledgeable about the menu items and ingredients, funny, and prompt. The gentlemen who brought out our dishes was also very courteous and friendly.
Not sure what was going on but we had a 6:30 reservation and even though we could see our table and many other tables were empty they wouldn’t seat us. The hostess kept saying things like, we will seat you in 7 minutes. So, we didn’t get seated until after 7:00. Then, we got our waiter to bring the drinks and appetizers but then we waited another 45 minutes for our entrees. We complained a bit but were never given an explanation as to the big delay. Our hope would be that this is not the norm and we just got there on an off night.
Good service, tasty food, nice atmosphere. Headed to a theatre performance and enjoyed the shuttle service, have recommended it to friends.
Great spot. Food and drinks were delicious. Waiter was swamped with tables, so service was not on point. Simply understaffed for the crowd that was there. No fault of the wait staff. They did their best
We’ll definitely return!
It was a very upscale resturant. The food was great.
We are frequent Ritz/Fitz patrons, this choice based on the excellent food and the much appreciated shuttle service that allows us to take advantage of numerous downtown performance events.
However, though we understand the menu as seasonal, the frequency of our visits of late left us a bit disappointed as to, for us, has become narrow choices on the menu. But we are appreciative of the excellent food.
The Ritz's dining area has been given more privacy from hotel traffic as a result of the remodel; however, where one is seated can impact the ambiance of the experience. Diners are seated quite close to each other in certain areas. During my last visit, I was seated at a table right next to the corridor/entrance to the dining room, which meant that I was constantly aware of the proximity of entering patrons and waitstaff, coming in and going out. It was admittedly distracting as was the close proximity of the diners next to us, less than a foot away. Not exactly the most intimate setting.
The food was fantastic... all four meals were excellent and very nicely presented. Kudos to the chef!
Very good food. Nice service. Wonderful surroundings
Service was top notch. Food was good, but over priced for what you get. Nice place, again, the service was great, but over priced.
The food was outstanding. Staff was pleasant and helpful. Newly remodeled dining room is beautiful. I can't wait to go back!
We were the only customers for the entire lunch time ...??? Therefore service was very good. Large portions, almost too large but very good.
We had brunch following a one night stay, the brunch selections were well prepared and the service was wonderful. It was very busy and there was a computer problem which made the staff run to the bar to complete transaction. Brian, our server was very busy, but he made us feel comfortable and well cared for. The other staff worked as a team bussing tables and providing coffee. Nice team approach.
The seasonal changes to the menu were wonderful. The duck dish and the pork chop were plated well and tasty. The service was great. Hats of to Mary. We also had brunch the following morning, the food was yummy and Brian as our server was very busy but did an excellent job in making his customers feel well taken care of...
Partners salmon was great, my pork chop was a bit chewy but great flavor.
Lettuce on chef's salad soggy, would like more gluten free choices
We waited for 40 minutes to get our meal.
My Hangar Steak was exceptionally tough!
John, our waiter, gave us a complimentary chocolate pie...which was fine.
This place rocks! It's a total brunch gem. Go see for yourself what seasonal delights and scratch-made goodies are available.
Phenomenal dining experience !
Jason Gorman has outdone himself! I was reminded of his fabulous meals when he was at Dream Dance and this menu didn’t disappoint. Flavorful, buttery tender steak, creamy risotto with the ever amazing burrata, inventive and delicious Chinese pigs in a blanket...so many wonderful dishes and I can’t wait to return to try more. Jennifer Gorman’s take on the strawberry pretzel bar was out-of-this-world and truly put the cherry on top of the evening’s meal. Not to ignore the other details: the gin rickeys were refreshing and perfectly crafted, the ambiance was exactly right, I loved the music selection and the service was spot on. A winner!
What a gem of a restaurant! Chef Jason Gorman is amazing!
Waiter was wonderful. Food was a bit salty for our taste. Hanger Steak was on the chewy side. there is not a dinner salad on the menu but they made them up for us. We'll go back but we'll tell the chef easy on the salt! Desserts were AMAZING!!
Delicious food. Great service. Looking forward to returning
Dined there for the first time. Loved the Art Deco ambiance, the staff was attentive and knowledgeable. The food was exactly as described, an inventive take on traditional. Same as the cocktails. Will be back!
This was my first time at the Fitz; it was so easy to get to from the Kenosha area, we will definitely be back! We came for Brunch and the experience was wonderful. Our servers were all very helpful and knowledgeable about the menu options. There were so many good looking/delicious sounding items on the menu; it was hard to choose! We ordered the Neptune Omelette; it was hot and very delicious; we also had the cinnamon roll and it was to die for, as were the mimosas!
I highly recommend the Fitz for Sunday Brunch - it was a perfect way to start our day and was a great location for a casual meet and greet with a new employee who was in town. I can't wait to come back to check it out for dinner!
I am hoping the restaurant will improve with time. Unfortunately we will not be back.
The remodel, though some what over the top, kept most of the beautiful Art Deco style. Music was fitting to the era.
Our service was so poor and our waitress was not at all knowledgeable about the menu, I will give her the benefit of the doubt and say that it must have been her first evening on the job.
The entrees were expensive and disappointing. The hanger steak was extremely salty. The creamed spinach side with a potato chip topping was runny. The concept was good but the cream and spinish never meshed. The trout was "just okay" with the side of plain white rice. There is nothing on the menu for a picky palate, not even a side salad. There was nothing on the menu my 9 and 15 year old grandkids would even try.
However, the deserts were phenomenal. Homemade by the chef's wife, they were amongst some of the best I have had in the city.