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The Exchange Pub + Kitchen, New Albany, IN
The Exchange Pub + Kitchen, New Albany, IN
The Exchange Pub + Kitchen, New Albany, IN
The Exchange Pub + Kitchen, New Albany, IN
The Exchange Pub + Kitchen, New Albany, IN

The Exchange Pub + Kitchen

4.6
4.6
1315 Reviews
$30 and under
Gastro Pub
Housed in a historic Italianate-style building constructed in 1875, The Exchange Pub + Kitchen is owner Ian Hall’s take on a warm & casual neighborhood gastropub. Featuring a 15-seat bar, 120-seat dining room, 16-seat outdoor cafe, & two 50-seat private dining spaces, The Exchange Pub + Kitchen offers many different dining options. Rotating seasonal menus are the focus of The Exchange Pub + Kitchen. Locally sourced products & scratch ingredients are the emphasis of the kitchen. Guests will enjoy open kitchen views as the chefs showcase their culinary skills. American craft breweries highlight the bar program with 12 rotating draught selections and 12 by-the-bottle options. In addition, the bar staff creates cocktails from house-made syrups, bitters, and premium spirits. The wine portfolio focuses on smaller boutique wines, allowing guests to indulge in something new & exciting. The food & beverage menus rotate seasonally.

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Gastro Pub, Contemporary American, Comfort Food
  • Hours of operation
    Lunch Daily 11:00 am–4:00 pm Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm
  • Phone number
    (812) 948-6501
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Executive Chef: Ming Pu
  • Private party facilities
    A special occasion calls for a memorable space so join us for your next event at the Exchange Pub+Kitchen or Brooklyn & The Butcher. Give your guests a treat and put your mind at ease by joining us in one of our private dining rooms!
  • Private party contact
    Charles Benson / Hannah Davis: (812) 921-9844
  • Neighborhood
    New Albany
  • Cross street
    West Street
  • Parking details
    Public Lot
  • Entertainment
    Live music every Friday & Saturday evening from 7pm-10pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 1,315 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.7Service
  • 4.6Ambience
  • 4.4Value

NoiseModerate

1,315 Reviews
  1. Guest

    Louisville

    11 reviews

    vip
    5.0

    11 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great lunch with friends! Our server was great and helped accommodate us when we found out we had two additional people in our party. The manager was also very accommodating. The bartender was amazing! She came over twice to see how our drinks were. They were awesome and we weren’t even seated close to the bar. 😀Great experience!

    Is this helpful?

  2. jend

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of my very favorite restaurants. Never disappoints!

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  3. Barney

    Louisville

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server, Emily did an outstanding job. She was courteous, attentive, and answered all of our questions. The food was good. My only comment for consideration would be to offer a smaller size salad at a lesser cost. The lunch salads are quite big, especially if you have a protein with it. For those of us on a budget, it would be nice to have a couple of small plate options at a lesser charge. Thank you.

    Is this helpful?

  4. happy

    Louisville

    59 reviews

    vip
    5.0

    59 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service were wonderful, as always. The Exchange never fails!

    Is this helpful?

  5. OpenTable Diner

    Seattle

    7 reviews

    vip
    4.0

    7 reviews

    Dined on April 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Good selection and price. Food and drinks were very tasty and the service was GREAT! Our server, Jill, was fantastic!

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  6. OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We stopped by in the way to the eclipse and had a wonderful meal and kind server. Menu was well executed.

    Is this helpful?

  7. MikeJ

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We choose this restaurant every birthday and major holiday. Wonderful food and great service and amazing atmosphere

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  8. Underdog

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The manager Sam came to our table snd made sure everything was good.

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  9. LeightonM

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on March 30, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 4
    Nashville chicken was overcooked and dry. Slice of bread was dry, better if it came on a bun
    The Exchange Pub + KitchenResponded on April 2, 2024
    Hello LeightonM, We appreciate you taking the time to share your experience at The Exchange Pub + Kitchen. We're glad to hear that our service was up to your expectations. However, we're sorry to hear that our Nashville chicken were not to your satisfaction. Your feedback is invaluable and we will certainly take it into account for our future menu improvements. Thank you for choosing us and we hope to have the opportunity to serve you again in the future. Best regards, The Exchange Pub + Kitchen Management Team

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  10. Sharon

    Indiana

    3 reviews

    2.0

    3 reviews

    Dined on March 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    Used to be a favorite, sadly this was not good, except our drinks (great old fashioned!). An hour after being seated we received 2 completely wrong entrees. Another 20 minutes later we flag the manager and finally got sort of what we ordered. NY strip ordered medium was well done, Burger ordered medium well was rare in places, and Brussels sprouts came out as snap peas, but later we received Brussels (one of my favorites, usually) that were charred beyond recognition and just tasted burnt. The manager was very apologetic and took care of our bill, saying they had a new chef. He handled this well but I’m not sure we can go back any time soon.
    The Exchange Pub + KitchenResponded on April 2, 2024
    Thanks for visiting us, Sharon. We're truly sorry to hear about your recent experience at The Exchange Pub + Kitchen. It's disappointing to know that our food and service did not meet your expectations. We appreciate your feedback and will discuss this with our team to ensure we improve. We hope you'll give us another chance to provide you with the quality you've come to expect from us. Best Regards, The Management Team

    Is this helpful?

  11. JPaygrade

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time dining here. Our server was excellent (Rachael). She was so helpful and knowledgeable about everything on the menu. Being first time diners, we asked a lot of questions! Everything we ordered was delicious and served hot! We tried a couple cocktails as well…also delicious!

    Is this helpful?

  12. MaryJ

    Louisville

    151 reviews

    vip
    5.0

    151 reviews

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and drinks! Looking forward to your new menu.

    Is this helpful?

  13. SamuelAndBreanna

    Louisville

    1 review

    5.0

    1 review

    Dined on March 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Top-notch dishes made with fresh locally sourced ingredients. You can taste the quality! craft brews, fine wines, and a fantastic wait staff. Live music, great atmosphere.

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  14. OpenTable Diner

    Louisville

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Still one of our favorite restaurants. Never disappoints. The curry butternut squash was fabulous as was the voodoo pasta with grilled chicken. The waiter, Charles I believe, was excellent. The Malbec wine topped off the meal well!

    Is this helpful?

  15. LarryM

    Cincinnati

    17 reviews

    vip
    5.0

    17 reviews

    Dined on March 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food options and great portion size. Definitely a place we intend to eat when in the area.

    Is this helpful?

  16. DavidA

    Indiana

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kayla, our server, was awesome. Great service. Food was so delicious. Very nice time had by all of us!

    Is this helpful?

  17. James

    Louisville

    8 reviews

    3.0

    8 reviews

    Dined on March 9, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    My Amish Chicken entree was not as described on the menu. Instead of a 'half chicken', I received two bone-in half chicken breasts. The chicken breasts had been cut in half, and were from two separate pieces of chicken. There were bone fragments in one of the pieces. The manager deducted the cost of the meal and was willing to prepare something else, but the party of 4 were half way through their meals before the manager arrived. So, there was no point in a re-order. I still like the establishment and will return, but something like this is simply not what i would have expected.
    The Exchange Pub + KitchenResponded on March 12, 2024
    Hi James Thank you for your review. We're sorry to hear that your dish was not as we intended it. We will take your feedback into consideration to ensure that doesn't happen again. We look forward to seeing you again! Thank you, The Management Team

    Is this helpful?

  18. OpenTable Diner

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on March 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    First time dining here. Wasn't impressed with the food at all. Not really sure what the hype is all about. We all ordered steak and I personally feel as if we get better flavored steaks at Outback
    The Exchange Pub + KitchenResponded on March 12, 2024
    Hello, Thank you for taking the time to share your feedback with us. We're sorry to hear that your first dining experience at The Exchange Pub + Kitchen didn't meet your expectations. We pride ourselves on our flavorful steaks and it's disappointing to know that we fell short during your visit. We appreciate your honesty and will take your comments into consideration as we continually strive to improve our food and service. We hope you'll give us another chance to impress you in the future. Best, The Management Team

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  19. OpenTable Diner

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wife and I were seated right on time Waiter came got drink order . Cry polite and prompt Ordered the pretzels and cheese delicious Ordered Fish and chips Cooke just right plenty on serving Desert was bread pudding again delicious Wife got lemon dessert delicious as well Great place to enjoy a meal

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  20. RalphGr

    Louisville

    24 reviews

    4.0

    24 reviews

    Dined on March 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Good food and great service! Had the classic burger. Very juicy!

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  21. dstnshpp

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love The Exchange! Will definitely be back. Would eat there more often but my pants would no longer fit.

    Is this helpful?

  22. OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on March 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Our food was fantastic! Flavors were awesome, everything was cooked to perfection. Next time we’re in town we’ll be coming back for the exact same thing we ordered if possible! If not, we’re excited to try something else off the rotating menu!

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  23. CT1281619

    Louisville

    4 reviews

    5.0

    4 reviews

    Dined on March 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great as always!! Delicious food and great service

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  24. OpenTable Diner

    Cincinnati

    1 review

    5.0

    1 review

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely experience. New favorite place for me and my fiancé.

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  25. OpenTable Diner

    Louisville

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful meal. The butternut squash soup and the voodoo pasta were exceptional. The meal was topped off by the sangria drink called Salt of the Earth!!

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  26. Noni

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined on February 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    May favorite restaurant. Always take out-of-towners there. Service and kitchen are great! And the Bloody Marys (spicey) with 3 olives are the best in the region!

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  27. BrandyR

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on February 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our food was delicious and the service was burr good! We will definitely come back.

    Is this helpful?

  28. StaceyJ

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience at The Exchange! Delicious food and drink and the service was Great!

    Is this helpful?

  29. TonyS

    Louisville

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    greeted by worker at the check in had extreme body odor.

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  30. BrittneyE

    Louisville

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was absolutely amazing. I got the steak frites and they were cooked to perfection. The Parmesan fries were crispy and seasoned perfectly. Will definitely be coming back.

    Is this helpful?

  31. happy

    Louisville

    59 reviews

    vip
    5.0

    59 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious, as always. Great service. Very accommodating. Wonderful place to eat!

    Is this helpful?

  32. DonnaP

    Louisville

    1 review

    4.0

    1 review

    Dined on February 18, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our waitress Claire was the best and took really great care of us!

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  33. MICHAELC

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on February 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Food took to long and came out cold because it was behind a big order. We were seated by a door and it was opening and closing from the people coming down the stairs and it was 20 degrees outside. The staff rearranged tables and chairs multiple times while we were trying to enjoy our dinner.

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  34. OpenTable Diner

    Louisville

    1 review

    vip
    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Wonderful dinner. Love the open design. Salmon was delicious and the lemon posset was the best dessert that we have had in a long time.

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  35. MasonP

    Louisville

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Outstanding service, great food, little pricy but worth it. Recommend making a reservation before hand.

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  36. MaryMc

    Louisville

    4 reviews

    5.0

    4 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time there but not the last. The food was great and so was the service.

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  37. Hendo

    Cincinnati

    11 reviews

    5.0

    11 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fun and funky. Fantastic service! Diverse menu and tap list. Very fun spot.

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  38. MichaelM

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Voodo pasta is really good. Also fish and chips yummy. A little pricey but food was good quality

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  39. BrittneyR

    Louisville

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Overall great! Great staff, great service, great food However, I really want them to bring back the salmon salad they had there a year or so ago. That was the best salad!

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  40. DavidB

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always an enjoyable, mill and nice place to spend an evening.

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FAQs

You can order delivery directly from The Exchange Pub + Kitchen using the Order Online button. The Exchange Pub + Kitchen also offers takeout which you can order by calling the restaurant at (812) 948-6501.

The Exchange Pub + Kitchen is rated 4.6 stars by 1315 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Google Map for The Exchange Pub + Kitchen

118 W Main Street, New Albany, IN 47150

Additional information

  • Cross street
    West Street
  • Neighborhood
    New Albany
  • Hours of operation
    Lunch Daily 11:00 am–4:00 pm Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Gastro Pub, Contemporary American, Comfort Food
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Executive Chef: Ming Pu
  • Entertainment
    Live music every Friday & Saturday evening from 7pm-10pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (812) 948-6501
  • Private party facilities
    A special occasion calls for a memorable space so join us for your next event at the Exchange Pub+Kitchen or Brooklyn & The Butcher. Give your guests a treat and put your mind at ease by joining us in one of our private dining rooms!
  • Private party contact
    Charles Benson / Hannah Davis: (812) 921-9844
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