The Exchange

We brought guests from out of town to enjoy the view and small plates on Lancaster's highest rooftop restaurant. What a great addition to Lancaster City!

A beautiful day to sit by the fire and enjoy delicious drinks and chicken nuggets were amazing. Our server was great too - perfectly attentive! So happy we were able to spend some of Sunday at the exchange!

Information provided by the intake person and the restaurant wasn’t cohesive. It was our first time to Lancaster so we got lost trying to get to the restaurant. I called 15mins before the arrived to let them know that we were lost and running late, but when we got there they acted like we never called. The restaurant personnel stated that we were 15 minutes late and would have to be okay with only having 45mins to order and eat. This was after the attendant told us that the overtime in the restaurant would be 90mins... how is 15 from 90 equaling 45... hummmm
Get up and we had outside seating. No one explained that the menu is smart phone operated or how to use it. The waiters comes out and ask if we had time to review the menu... how??? Your haven’t provided utensils or napkins, water but no drink orders, yet want to know if I reviewed the menu. Oh, but I guess that’s part of the 45min process...
Food: Sucked!
I got the rib cheesesteak, tasteless.
My husband got the sausage pizza and that was burnt.
We ate and left, but interestingly, we left same people who were there when we arrived🧐🧐🧐... I guess the 90 mins, 45mins if you’re late, only applies to whom they want it to.

Not sure if it’s due to the covid situation or if this is their regular service but I was very disappointed.
May try it again next summer and see if there’s a difference. It will have to be with my girl, my husband said he is NOT going back.

Even though we didn't get seated outside like we wanted to (which, in hindsight was good as it was windy and got very chilly), the ambiance was great, the food was excellent and everyone was just wonderful!

Our favorite bar in Lancaster City. Best charcuterie board around, creative drinks, killer pizza.

First time here for date night with my hubby - excellent ambiance, delicious cocktails and yummy food to nosh. We will definitely be back!

We love the place!!

A beautiful restaurant with outstanding food and drinks. The service was also excellant!

The Pizza was good except far, far too much flour was used on the dough leaving a strong raw flour taste after each bite. The charcuterie and wine were great.

The Covid eating experience can sometimes be touchy, but the team at The Exchange went above and beyond all of my expectations. Kaitlyn (spelling?) specifically went out of her way to ensure that my party had the most comfortable experience at their establishment. Upon arrival, we were excited to sit around a fire pit with a great view of the city, however they were booked with larger parties than mine. Okay.... Just a few minutes into our meal, Kaitlyn approached us to let us know she wanted to get us to the seats we originally wanted and assisted us in moving our food and drinks to the fire pit. Can't say enough about the exceptional team and experience at The Exchange. I never leave a good review without a food or drink recommendation, so I'd recommend the Chicken Nuggets, extra togarashi ranch, side of their BOMB fries, and the seasonal sangria. Cheers!

Unable to experience our reservation because they gave our reservation to someone else. Then they tried to give us a inside table when we requested this reservation for outside 2 weeks ago for outside. The manager was extremely rude. Was not trying to make the situation better at all. I’ve never been then but will never return.

Awesome service, great drinks and yummy food! AMAZING VIEW of Lancaster. Highly recommend for anyone visit Lancaster for the first time and locals who want to get the best view of their city.

Prior to the pandemic I thought the service at the Exchange was very slow and frustrating but I have been there twice this summer already and the service was been wonderful both times.

Food service was quick but the waitress disappeared, so a second drink never happened! Disappointed

In great weather, go to the roof and have a good time!

Perfect spot for a girls night

It was lovely for our first rooftop experience.

Beautiful evening but they had an odd menu.

Wife’s birthday dinner. Beautiful views outside

Great rooftop bar. Would appreciate an expanded menu.

Nice experience. The meals we got were excellent. Charcuterie board was a little underwhelming. Staff was wearing masks correctly and cleaning additionally with each round of people. Very pleased with the place and will come again!

Great atmosphere, service good. Food average. Drinks very good.

I love the atmosphere. The food is inconsistent and very limited options. The last few times I have gone it doesn’t taste fresh and the pizza is different every time we go. Drinks are also inconsistent. I will still return for the s

Excellent service and explanation of new rules. Still worth the BS.

Ordered the margarita pizza and nuggets. Food was amazing. Also had mimosas, the OJ is freshly made. Soooo good! And the view is the cherry on top.

Wonderful and relaxing. Beautiful place to overlook the city.

Beautiful setting, the staff was beyond nice and accommodating.

We had reservations for 2 months. They wanted to seat us in the direct sun. We asked to be moved to another table and they treated us terribly. They made us feel like we were putting them out. In fact. They told us that. We are 60+ and don’t appreciate being treated that way.

We loved everything about this place! The food, the service, the view! The vibe was everything we expected and more. We will be back for sure! It was our 1st restarunt of our 3 day weekend in Lancaster. It was the best part of our trip and set the bar very high and kept the top spot of our trip! If you are looking for a different experience with a view like no other and food made to perfection you must try The Exchange! The steak amazing! The french fries were some of the best fries we ever had! Pizza was a very nice surprise! Corn and sausage brick oven! And the dessert! Monkey bread w peaches! Great way to end a great night! Never thought we would find such an amazing restarunt/rooftop bar in down town Lancaster! But we found it and can not wait to go back!

Made the reservation for outside and they sat us inside. Other then that it’s a great place. Small menu.

1 yr wedding anniversary

Food was good, but service was very slow and inattentive.

Great vibes and brunch special was delicious. We found the drinks too sweet so we will order something different next time. The city views were amazing

My wife and I attended for my birthday during these weird COVID times. We sat outside until it rained and we were quickly moved to a table inside. Food and cocktails were great! Service was amazing, and we felt safe and comfortable with the level of cleaning and sanitation. Cocktails were priced on the higher end, but that should be expected for a high-end restaurant like this one.

Very good experience! Great atmosphere and COVID friendly. I got the chicken nuggets and they were delicious as well. Good service but a little slow. Not an issue though they were very friendly and accommodating.

Restaurant said they closed at 12 but we’re asking people to leave at 11. Would have booked an earlier reservation had we known.

Perfect night for a rooftop view, drink, and pizza.

Wonderful view outside dining

View and parking are great. Wait staff is excellent.

First time there, reservation at sunset, great vibes!

The food was delicious, but the service was terrible. It took over 15 mins for us to be greeted. The bartender ended up helping us out, but he obviously was busy making drinks as well as taking care of us. We ended up having to get one meal to go because it took over an hour for it to come out.