This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

The Exchange

4.7
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126 Reviews
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$30 and under
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American
You must be 21 or over to enter.
Limited Seating Available. Outdoor seating is not guaranteed.

A HIGH-ENERGY COCKTAIL LOUNGE AMIDST THE LANCASTER SKY, THE EXCHANGE REDEFINES YOUR VIEW OF THIS HISTORIC YET HIP CITY. SIP FROM AN EXTENSIVE CRAFT COCKTAIL MENU COMPLEMENTED BY THOUGHTFUL WINE AND LOCAL BEER SELECTIONS; SAVOR A MENU OF INVENTIVE SMALL PLATES BY CRITICALLY ACCLAIMED CHEF RYAN MCQUILLAN; AND SOCIALIZE AT THE EXCHANGE: YOUR NEW FAVORITE GATHERING PLACE.

PLEASE BE ADVISED THAT YOUR TABLE WILL BE RESERVED FOR 90 MINUTES. YOUR SERVER WILL LET YOU KNOW IF ANY CHANGES CAN BE MADE.

IN ORDER TO PURCHASE ALCOHOL TO CONSUME ON SITE, GUEST ARE REQUIRED TO PURCHASE A MEAL IN THE SAME TRANSACTION.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 126 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.5
food
4.5
service
4.8
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
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chippershredder
Philadelphia
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

We brought guests from out of town to enjoy the view and small plates on Lancaster's highest rooftop restaurant. What a great addition to Lancaster City!

OT
OpenTable Diner
Philadelphia
1 review
Dined 6 days ago
Overall5food5service5ambience5

A beautiful day to sit by the fire and enjoy delicious drinks and chicken nuggets were amazing. Our server was great too - perfectly attentive! So happy we were able to spend some of Sunday at the exchange!

TL
ToniaL
1 review
Dined on September 19, 2020
Overall3food2service2ambience3

Information provided by the intake person and the restaurant wasn’t cohesive. It was our first time to Lancaster so we got lost trying to get to the restaurant. I called 15mins before the arrived to let them know that we were lost and running late, but when we got there they acted like we never called. The restaurant personnel stated that we were 15 minutes late and would have to be okay with only having 45mins to order and eat. This was after the attendant told us that the overtime in the restaurant would be 90mins... how is 15 from 90 equaling 45... hummmm
Get up and we had outside seating. No one explained that the menu is smart phone operated or how to use it. The waiters comes out and ask if we had time to review the menu... how??? Your haven’t provided utensils or napkins, water but no drink orders, yet want to know if I reviewed the menu. Oh, but I guess that’s part of the 45min process...
Food: Sucked!
I got the rib cheesesteak, tasteless.
My husband got the sausage pizza and that was burnt.
We ate and left, but interestingly, we left same people who were there when we arrived🧐🧐🧐... I guess the 90 mins, 45mins if you’re late, only applies to whom they want it to.

Not sure if it’s due to the covid situation or if this is their regular service but I was very disappointed.
May try it again next summer and see if there’s a difference. It will have to be with my girl, my husband said he is NOT going back.

AD
AngelaD
Philadelphia
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

Even though we didn't get seated outside like we wanted to (which, in hindsight was good as it was windy and got very chilly), the ambiance was great, the food was excellent and everyone was just wonderful!

E
Emmyh
Philadelphia
4 reviews
Dined on September 18, 2020
Overall5food5service5ambience5

Our favorite bar in Lancaster City. Best charcuterie board around, creative drinks, killer pizza.

GM
vipGreatMeal
Philadelphia
14 reviews
Dined on September 16, 2020
Overall5food5service5ambience5

First time here for date night with my hubby - excellent ambiance, delicious cocktails and yummy food to nosh. We will definitely be back!

F
Foodiefriend
Philadelphia
3 reviews
Dined on September 15, 2020
Overall4food4service4ambience5

We love the place!!

DB
DebbieB
Philadelphia
3 reviews
Dined on September 14, 2020
Overall5food5service5ambience5

A beautiful restaurant with outstanding food and drinks. The service was also excellant!

J
Jeremy
Philadelphia
1 review
Dined on September 13, 2020
Overall4food2service5ambience5

The Pizza was good except far, far too much flour was used on the dough leaving a strong raw flour taste after each bite. The charcuterie and wine were great.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

The Covid eating experience can sometimes be touchy, but the team at The Exchange went above and beyond all of my expectations. Kaitlyn (spelling?) specifically went out of her way to ensure that my party had the most comfortable experience at their establishment. Upon arrival, we were excited to sit around a fire pit with a great view of the city, however they were booked with larger parties than mine. Okay.... Just a few minutes into our meal, Kaitlyn approached us to let us know she wanted to get us to the seats we originally wanted and assisted us in moving our food and drinks to the fire pit. Can't say enough about the exceptional team and experience at The Exchange. I never leave a good review without a food or drink recommendation, so I'd recommend the Chicken Nuggets, extra togarashi ranch, side of their BOMB fries, and the seasonal sangria. Cheers!

MG
MrsG
Philadelphia
1 review
Dined on September 12, 2020
Overall1food1service1ambience1

Unable to experience our reservation because they gave our reservation to someone else. Then they tried to give us a inside table when we requested this reservation for outside 2 weeks ago for outside. The manager was extremely rude. Was not trying to make the situation better at all. I’ve never been then but will never return.

OT
vipOpenTable Diner
Philadelphia
8 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Awesome service, great drinks and yummy food! AMAZING VIEW of Lancaster. Highly recommend for anyone visit Lancaster for the first time and locals who want to get the best view of their city.

Prior to the pandemic I thought the service at the Exchange was very slow and frustrating but I have been there twice this summer already and the service was been wonderful both times.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 11, 2020
Overall3food3service1ambience5

Food service was quick but the waitress disappeared, so a second drink never happened! Disappointed

D
vipDicer
Las Vegas
46 reviews
Dined on September 11, 2020
Overall5food5service5ambience4

In great weather, go to the roof and have a good time!

LK
LauraK
Philadelphia
1 review
Dined on September 10, 2020
Overall5food5service5ambience5

Perfect spot for a girls night

DD
DivineDining
Baltimore
1 review
Dined on September 9, 2020
Overall4food5service4ambience5

It was lovely for our first rooftop experience.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 9, 2020
Overall4food2service3ambience5

Beautiful evening but they had an odd menu.

DN
DateNight
Philadelphia
7 reviews
Dined on September 8, 2020
Overall4food4service3ambience5

Wife’s birthday dinner. Beautiful views outside

OT
OpenTable Diner
Baltimore
1 review
Dined on September 8, 2020
Overall4food3service5ambience5

Great rooftop bar. Would appreciate an expanded menu.

OT
OpenTable Diner
Adelaide / SA
1 review
Dined on September 7, 2020
Overall5food4service4ambience5

Nice experience. The meals we got were excellent. Charcuterie board was a little underwhelming. Staff was wearing masks correctly and cleaning additionally with each round of people. Very pleased with the place and will come again!

D
vipDarcytdog
Philadelphia
50 reviews
Dined on September 7, 2020
Overall4food3service4ambience5

Great atmosphere, service good. Food average. Drinks very good.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 6, 2020
Overall3food3service3ambience5

I love the atmosphere. The food is inconsistent and very limited options. The last few times I have gone it doesn’t taste fresh and the pizza is different every time we go. Drinks are also inconsistent. I will still return for the s

SM
ScottM
Philadelphia
4 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Excellent service and explanation of new rules. Still worth the BS.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 6, 2020
Overall5food5service5ambience5

Ordered the margarita pizza and nuggets. Food was amazing. Also had mimosas, the OJ is freshly made. Soooo good! And the view is the cherry on top.

OT
OpenTable Diner
New York Area
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Wonderful and relaxing. Beautiful place to overlook the city.

SN
ShannoN
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Beautiful setting, the staff was beyond nice and accommodating.

TP
TerryP
1 review
Dined on September 5, 2020
Overall2food5service4ambience3

We had reservations for 2 months. They wanted to seat us in the direct sun. We asked to be moved to another table and they treated us terribly. They made us feel like we were putting them out. In fact. They told us that. We are 60+ and don’t appreciate being treated that way.

W
ginaW
Charleston
2 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

We loved everything about this place! The food, the service, the view! The vibe was everything we expected and more. We will be back for sure! It was our 1st restarunt of our 3 day weekend in Lancaster. It was the best part of our trip and set the bar very high and kept the top spot of our trip! If you are looking for a different experience with a view like no other and food made to perfection you must try The Exchange! The steak amazing! The french fries were some of the best fries we ever had! Pizza was a very nice surprise! Corn and sausage brick oven! And the dessert! Monkey bread w peaches! Great way to end a great night! Never thought we would find such an amazing restarunt/rooftop bar in down town Lancaster! But we found it and can not wait to go back!

OT
vipOpenTable Diner
San Francisco
10 reviews
Dined on September 4, 2020
Overall4food4service5ambience5

Made the reservation for outside and they sat us inside. Other then that it’s a great place. Small menu.

OT
OpenTable Diner
Charlotte
1 review
Dined on September 1, 2020
Overall5food5service5ambience5

1 yr wedding anniversary

JL
vipJLewis
Baltimore
47 reviews
Dined on August 30, 2020
Overall3food5service1ambience4

Food was good, but service was very slow and inattentive.

LS
LaurenS
Philadelphia
3 reviews
Dined on August 30, 2020
Overall5food5service5ambience5

Great vibes and brunch special was delicious. We found the drinks too sweet so we will order something different next time. The city views were amazing

AW
AnthonyW
Philadelphia
4 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

My wife and I attended for my birthday during these weird COVID times. We sat outside until it rained and we were quickly moved to a table inside. Food and cocktails were great! Service was amazing, and we felt safe and comfortable with the level of cleaning and sanitation. Cocktails were priced on the higher end, but that should be expected for a high-end restaurant like this one.

SS
StephanieS
Philadelphia
2 reviews
Dined on August 28, 2020
Overall5food5service4ambience4

Very good experience! Great atmosphere and COVID friendly. I got the chicken nuggets and they were delicious as well. Good service but a little slow. Not an issue though they were very friendly and accommodating.

AK
AK1111
1 review
Dined on August 27, 2020
Overall2food5service5ambience5

Restaurant said they closed at 12 but we’re asking people to leave at 11. Would have booked an earlier reservation had we known.

BS
BobbyS
Philadelphia
1 review
Dined on August 27, 2020
Overall5food5service5ambience5

Perfect night for a rooftop view, drink, and pizza.

a
annm
New York Area
5 reviews
Dined on August 27, 2020
Overall4food5service4ambience4

Wonderful view outside dining

J
John
Philadelphia
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

View and parking are great. Wait staff is excellent.

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 24, 2020
Overall5food5service5ambience5

First time there, reservation at sunset, great vibes!

C
Caitlin
1 review
Dined on August 24, 2020
Overall3food5service1ambience5

The food was delicious, but the service was terrible. It took over 15 mins for us to be greeted. The bartender ended up helping us out, but he obviously was busy making drinks as well as taking care of us. We ended up having to get one meal to go because it took over an hour for it to come out.

The Exchange
Responded on August 27, 2020

Caitlin, thank you so much for taking the time to leave us a review! We truly appreciate your feedback and will address your concerns with our staff as we are always looking to grow and improve. We hope you'll visit us again soon and see the positive changes we've made. Have a great day!

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FAQs

The Exchange is rated 4.7 stars by 126 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.