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The Exchange, Chicago, IL

The Exchange

4.5
4.5
186 Reviews
$30 and under
American
The Exchange is among Chicago's most stunning dining and celebratory experiences. The local, vegetable-driven menu spotlights pristine produce from the region's finest farms along with beautiful steaks, seafood, wines, and cocktails. The Exchange is comprised of a series of distinct rooms that are equally comfortable, bespoke, signature, and designed for pleasure.

Make a reservation

2 people

7:00 PM


Booked 17 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    American
  • Hours of operation
    Tue–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm
  • Phone number
    (312) 265-0591
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Brian Huston
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate event, The Exchange can accommodate all your special event needs.
  • Private party contact
    Kerry Bowler: (312) 265-0591
  • Neighborhood
    South Loop
  • Cross street
    Jackson
  • Parking details
    Grant Park South Parking Garage (Millennium Garages) located just in front of the building on Michigan Avenue. Rates vary depending on day and time.
  • Public transit
    Red Line-Jackson or MonroeBlue Line-Jackson or MonroeBrown Line-Adams/WabashGreen Line-Adams/WabashPurple Line-Adams/WabashPink Line-Adams/WabashOrange Line-Adams/Wabash
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 186 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.7Ambience
  • 4.1Value

NoiseModerate

186 Reviews
  1. Wineguy

    Chicago

    31 reviews

    4.0

    31 reviews

    Dined 7 days ago

    overall4food5service5ambience5
    Very nice meal before a show. My group of 4 all enjoyed the food and the service. We sat in the atrium which has a wonderful atmosphere. Good drinks and a decent wine list. The food menu is not very large however it does include a wide range of options.

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  2. Pete

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on September 1, 2023

    overall5food5service5ambience5
    A great place for dinner after visiting the Art Institute.

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  3. OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 24, 2023

    overall5food5service5ambience5
    Great space - great food .. I miss the music in the atrium, bar ..

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  4. JenEatsWell

    Chicago

    18 reviews

    vip
    4.0

    18 reviews

    Dined on August 23, 2023

    overall4food5service4ambience5
    The Salad was delicious and perfectly prepared, albeit a bit expensive, particularly for the size. Not a fan of the cappuccino. Service was good, ambiance beautiful!!

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  5. CharlesB

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food4service5ambience5
    wonderful place on all aspects, with only surprising exception being no non alcoholic wines or non alcoholic aperitifs (eg italian crodino or chinotto or sanpellegrino bitter)

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  6. virginiacal

    Detroit

    54 reviews

    vip
    3.0

    54 reviews

    Dined on August 19, 2023

    overall3food3service4ambience4
    Good place for a quick bite. Limited menu, good service

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  7. OpenTable Diner

    Chicago

    12 reviews

    vip
    5.0

    12 reviews

    Dined on August 15, 2023

    overall5food5service5ambience5
    Food was fantastic and atmosphere was really nice. This is a hidden gem!!! Highly recommend.

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  8. DAVIDH

    London

    1 review

    5.0

    1 review

    Dined on August 15, 2023

    overall5food5service5ambience5
    We had a nice quiet lunch here that was in the most beautiful setting. I was shocked at how delicious the grilled cheese was. The bacon on the Cobb salad was next level. This made for a memorable visit.

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  9. louloufoodlovr

    Louisville

    12 reviews

    5.0

    12 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    This is an absolutely amazing restaurant. Highly recommend. Food and service were on point. The choice of three different types of dining spaces gives you the opportunity to go from quiet to energetic. Check it out.

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  10. RoseG

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on July 12, 2023

    overall5food5service3ambience5
    This is the second time eating here. Food was excellent.

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  11. Greenly

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined on June 15, 2023

    overall4food5service3ambience5
    Nice spot for drinks and dinner before the symphony. Atrium was noisy, esp. because we were seated right next to the speaker on the west side. Happy hour drinks were well priced. Marinated olives were delicious. Should have paired w/the Parker House rolls to sop up all that great garlic olive oil. Tomato soup was smokey yet bright with fresh basil. Wish there were more small plates on the menu. Kitchen is too heavy handed with cheese. Royale Cheeseburger was excellent flavor-wise but it was overwhelmed by a slab of gruyere. Endive salad was a miss w/so much blue cheese that you would never know there were also anchovies. Server was sweet but inattentive, missed the chance to sell us another round of drinks, had no menu suggestions, didn't notice that we waited forever for our dinner plates, didn't circle around to see if we needed anything, had to be reminded to bring our check so we could get to the show.

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  12. Mikos

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2023

    overall5food5service5ambience5
    A beautiful space, wonderful and different from any other brunch. Piano player provided terrific background music.

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  13. CatherineB

    Chicago

    26 reviews

    vip
    5.0

    26 reviews

    Dined on May 31, 2023

    overall5food4service5ambience5
    Lovely under the radar spot in a location convenient to many attractions. Our waitress, Angel, was outstanding.

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  14. BillSChicago

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on May 27, 2023

    overall4food4service4ambience4
    Our first time dining here, had a group of 7 and sat in the main area. Very good apps,ain courses, and attentive service. We'll definitely be back!

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  15. NSLG75

    Chicago

    9 reviews

    4.0

    9 reviews

    Dined on May 26, 2023

    overall4food4service4ambience4
    A great choice before attending the symphony. We had a lovely lunch in a beautiful historic setting.

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  16. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on May 25, 2023

    overall5food5service5ambience5
    we ordered mostly appetizers! it was delicious the atrium is beautiful and so historical. our waitress explained to us the history of how it was offices for the train system built in 1902. we will for sure be coming back!

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  17. OpenTable Diner

    Los Angeles

    1 review

    vip
    4.0

    1 review

    Dined on May 20, 2023

    overall4food3service4ambience5
    I love this place but wish the food was a bit higher quality. Then it would be perfect!

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  18. beantown

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on May 12, 2023

    overall5food5service5ambience5
    We are in the atrium which was stunning. Food and service were excellent!

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  19. AnnieS

    Chicago

    7 reviews

    vip
    4.0

    7 reviews

    Dined on May 12, 2023

    overall4food4service4ambience4
    Great location for popping over to the alArt Institute. Great space and friendly people. Awesome food!

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  20. MichaelK

    Chicago

    10 reviews

    vip
    1.0

    10 reviews

    Dined on May 10, 2023

    overall1food1service1ambience1
    We went to the restaurant prior to an event at the Auditorium theater. We explained to the staff that we had theatre tickets and needed to leave in a timely fashion. We ordered a salad and a cheeseburger. We ended up getting our cocktails and not much else. Service was lacking and we never got our main course. Very disappointed

    1 person found this helpful

  21. diner

    Chicago

    21 reviews

    4.0

    21 reviews

    Dined on May 10, 2023

    overall4food5service4ambience5
    Great location. Beautiful room. Excellent food choices. Kitchen slow by 6:00 pm. Staff young and not super well trained. But great experience nonetheless.

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  22. KBMoore

    Atlanta Metro

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 6, 2023

    overall3food1service4ambience4
    The ambiance was great! The food? Not so much....

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  23. Meme

    Chicago

    25 reviews

    vip
    2.0

    25 reviews

    Dined on May 5, 2023

    overall2food3service1ambience4
    The food is adequate, not a big menu but our salads with chicken were tasty. The chicken sandwich however was tough and dry. The ambience is good for conversation at lunch time. The service was very disappointing. first the margaritas (ordered with salt) come with a tear drop of salt down the side of the glass, while artistic it is not functional, they re made them without hesitation. The iced tea tasted like a blend of coffee and tea and it took 3 requests to get sweetener and never any lemon. Finally we order coffee (1 decaf and 1 regular) the waitress brings 2 regular and says they don’t have decaf (I think they just didn’t want to make a fresh pot as it was mid afternoon and there were few people in the restaurant. Again had to request cream.

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  24. johnm

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    Wonderful brunch like the small plates for breakfast

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  25. JanetteB

    Chicago

    18 reviews

    vip
    5.0

    18 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    We enjoyed the live music, delicious food and great service!

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  26. BrittanyG

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5
    Neto was great! Loved all of his suggestions. Cocktails were well balanced as well.

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  27. djwess

    Chicago

    29 reviews

    3.0

    29 reviews

    Dined on April 22, 2023

    overall3food3service3ambience4
    I was rushed, so didn't enjoy as fully as I might have. Would have liked sitting in the atrium area much more as a) prettier, and b) music level *much too loud* in first room (and I wasn't even close to the bar/speakers). Soup was too salty and salad was too peppery (wish I'd been asked, before being served with tons of pepper already on it!). The salmon was delicious. Service was so-so. At one point my server asked if I'd received my soup yet!! Why didn't he know?? But later, he and another waitstaff person were attentive to my needs.

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  28. SteveB

    San Diego

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food4service4ambience5
    Beautiful building with great ambiance. The food was good and the service excellent! Great location, highly recommended!

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  29. RC18

    Chicago

    8 reviews

    4.0

    8 reviews

    Dined on April 14, 2023

    overall4food4service4ambience4
    Unique architecture, good vibe, good food. Very convenient for theaters and Grant Park.

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  30. OpenTable Diner

    Chicago

    3 reviews

    vip
    4.0

    3 reviews

    Dined on April 13, 2023

    overall4food4service4ambience4
    The Cocktails were very weak as if there was little to no alcohol considering the cost.

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  31. BradleyL

    Chicago

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 9, 2023

    overall2food3service1ambience4
    The food was good but came out cold. Our waitress was not very attentive or friendly.

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  32. ABAB

    Chicago

    32 reviews

    vip
    5.0

    32 reviews

    Dined on April 9, 2023

    overall5food5service4ambience5
    The food was delicious and plentiful. The venue is beautiful, great for large and small parties. And we enjoyed the jazz piano in the background. I will be recommending The Exchange to my friends.

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  33. LoopDiner

    Chicago

    206 reviews

    vip
    5.0

    206 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5
    Best darn burger ever! !

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  34. Hippocampal

    Chicago

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 7, 2023

    overall3food4service4ambience5
    Beautiful lobby. Food was good but a bit overpriced for the quality.

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  35. RonaldL

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on March 30, 2023

    overall3food2service4ambience3
    I believe that it is entirely likely that I got food poisioning from my meal It was the Amish chicken. Perhaps the mushrooms served with it. The chicken is the only item that my wife did not sample She did not get sick. That one outcome overshadows anything I might possibly comment on.

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  36. Gloria

    Chicago

    6 reviews

    4.0

    6 reviews

    Dined on March 29, 2023

    overall4food5service2ambience2
    Food was good. Service not particularly good. Noise level was awful. Could not enjoy the good food they served because we could not hear each other.

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  37. LarryP

    London

    29 reviews

    vip
    5.0

    29 reviews

    Dined on March 16, 2023

    overall5food4service4ambience5
    Dining in the large patio area was a treat - noise level pleasantly low. When it got busy, service was a bit slow but good.

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  38. Novamatic

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 14, 2023

    overall1food1service1ambience5
    Spending $16 for a salad that consisted of chopped romaine, a small amount of crumbled blue cheese, and some candied pecans is unacceptable. I don't remember there even being a dressing. I'm glad I added steak, but the meal was not worth $32.

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  39. Clarence

    Chicago

    36 reviews

    vip
    5.0

    36 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5
    Excellent choice for our last meal in Chicago. We love the small plates and the drinks were delicious! Attentive and excellent service! Loved the piano player and sitting in the open atrium.

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  40. Bill

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined on March 11, 2023

    overall1food3service1ambience2
    Most of you know that I write realistic, constructive and positive reviews and believe in second chances. The Exchange will NEVER get my signature second chance! Chef Hutson and Boulangère Pontaerille would vomir if any of The Exchange administrators had shared our sincere and unfortunately validated feedback of our recent experiences. From being greeted by front of house staff so engrossed in their own dialogue that, even after smilingly excused our interruption several times, being told that I/we could not possibly have reservations- we were dressed and presented ourselves appropriately. To being served someone else's coffee and after a period the coffee was picked up and placed in front of another diner! To a back of the house staff smoking in the line area from the kitchen!!! Then the service was so chaotic and virtually non-existiant as the wait staff were engaged in pleasantries with each other as not even to get the attention of any. Many more derogatory details of an emensliy disappointing evening. Sorry, friends, yet thank me for telling you my first ever 'Do Not Try'. Bill Erickson +1.773.844.9700

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FAQs

The Exchange offers takeout which you can order by calling the restaurant at (312) 265-0591.

The Exchange is rated 4.5 stars by 186 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 17 times today

Order delivery or takeout

Google Map for The Exchange

224 S Michigan Ave, Chicago, IL 60604-2505

Additional information

  • Cross street
    Jackson
  • Neighborhood
    South Loop
  • Hours of operation
    Tue–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Grant Park South Parking Garage (Millennium Garages) located just in front of the building on Michigan Avenue. Rates vary depending on day and time.
  • Public transit
    Red Line-Jackson or MonroeBlue Line-Jackson or MonroeBrown Line-Adams/WabashGreen Line-Adams/WabashPurple Line-Adams/WabashPink Line-Adams/WabashOrange Line-Adams/Wabash
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Brian Huston
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
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