The Eight Bells

Commentaires sur le restaurant The Eight Bells de personnes qui y ont mangé. Selon des cotes récentes.

1. AR

   AlanR

   Victoria2 commentaires

   4.0

   Y est allé le 3 septembre 2023

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Ambience is great. Initially service excellent for the Sunday roast and nil complaints about the food. However we seemed to be forgotten for ordering the dessert but when chased up were polite and pleasant.
   

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2. GT

   GrahamT

   Essex6 commentaires

   3.0

   Y est allé le 11 août 2023

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   Have enjoyed dining at the Eight Bells previously and always had a great experience. Unfortunately, on this occasion, the chef apparently left mid-afternoon which meant that we were unable to order desserts. The staff were trying to do the best they could in the circumstances, but it was little chaotic and ruined the meal. This was supposed to be a birthday meal for my partner but the experience was nowhere near as good or what we expected. Will be thinking twice before returning.
   

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3. L

   Lolly

   Hertfordshire2 commentaires

   4.0

   Y est allé le 18 juin 2023

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Loved our lunch here - did request a bar table but was seated in the restaurant- it was a very warm day and the restaurant was warm - eventually a side door was opened which created a breeze but it wasn’t too comfortable and felt a few people were feeling the same way - the door to the garden wasn’t open for whatever reason. Would have preferred to sit in the bar as requested. However the lunch was delicious.
   

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4. C

   Charlie

   Londres2 commentaires

   5.0

   Y est allé le 4 juin 2023

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Simple booking, ample staff who were friendly and very helpful, great menu and lovely food served hot and in sensible portions. 2nd visit and will be returning. Thanks for a great meal.
   

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5. OT

   Client d'OpenTable

   Kent1 commentaire

   1.0

   Y est allé le 19 mai 2023

   1. Cote globale 1
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   The eight bells is my local, and absolutely a favourite for us to take visitors. I am so disappointed that sadly our experience on Friday evening was as it was. We ordered specials, and the first disappointment was one of our party’s dishes came out without a key component - we asked why it was missing, a server went off to investigate - they came back when we had nearly finished starters and were told it had been left off as the eggs had gone bad - no apology, no preemptive conversation. We waited two hours for mains - no communication, burning smell filling the dining room. We watched as table after table complained. No communication, no apology. The manager didn’t approach a single table, waitresses were sent to calm people down. I eventually spoke to our waitress and she said the kitchen were overwhelmed. We ate extremely late, no offer of explanation, no offer to discount or even remove the gratuity. I had family visiting from New Zealand and was actually embarrassed. I appreciate everyone had bad nights, but communication and response was absolutely disappointing. I don’t know that I would risk taking visitors again and spending the expense for that experience.
   

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6. NM

   NicoleM VIP

   Londres26 commentaires

   5.0

   Y est allé le 19 mai 2023

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Enjoyed the food and ambience and great it was only 25 min drive from home
   

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7. GB

   GBxc

   Cambridge2 commentaires

   2.0

   Y est allé le 3 mai 2023

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   I had the impression that the restaurant was work still in progress. Personally, I found the menu choice limited..but you might disagree. We started with a platter for £12 which was just about sufficient for one person, but not for 3. The price seemed very high for what was presented. The fish courses we had were quite good, but all needed extra vegetables to fill the plate. Our desserts were simple single scoops of ice cream. The staff were friendly and helpful, but not familiar with the new computer system which was just being installed. All in all, I would say that this was not up to the standard of other restaurants that we have tried from the Chestnut group, as I said, perhaps work in progress.
   

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8. DP

   DavidP

   Londres1 commentaire

   3.0

   Y est allé le 30 avril 2023

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 5

   The food and ambiance were great but the service was unfriendly and sullen. The staff need customer service training!
   

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9. s

   sabs

   Londres3 commentaires

   4.0

   Y est allé le 30 avril 2023

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Very good Sunday roast with interesting, tasty, slightly unusual starters. Excellent quick and friendly service.
   

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10. TC

    TrevorC

    Londres1 commentaire

    5.0

    Y est allé le 29 avril 2023

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    A fantastic meal with amazing fish cookery, great service and excellent location.
    

    The Eight BellsA répondu le 3 mai 2023

    Trevorc, thank you so much for the positive review, I have passed your comments onto the kitchen team who were all thrilled! We do fish specials every Friday so we hope to see you back again soon! Have a great week Jack
    

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