The Eclipse Restaurant - Villa Montaña Beach Resort

Reseñas de The Eclipse Restaurant - Villa Montaña Beach Resort de comensales del restaurante. Basadas en valoraciones recientes.

1. Y

   Yaricel

   Caribe1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Todo muy espectacular incluyendo el mesero!!! Orland
   

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2. L

   Laura

   Costa Rica2 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Overall great experience, a tiny hiccup was that when we arrived at the host stand the team noticed us but we got seated after 15 minutes.
   

   The Eclipse Restaurant - Villa Montaña Beach ResortRespuesta enviada hace 2 días

   Hey Laura, Thank you for choosing The Eclipse Restaurant for your vacation and for taking the time to share your experience. We're thrilled to hear that you enjoyed the food and service. We're sorry to hear about the initial wait time you experienced, we understand how frustrating that can be. We'll work on improving our service to ensure all our guests feel comfortable and appreciated. We hope to welcome you back soon and provide a seamless experience. Best regards, The Management Team
   

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3. A

   Alvin

   Caribe1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and service. There were only two waitresses and I guess busier than expected but they were on wheels and went above and beyond. Awesome experience! It’s our third time there and Eclipse never disappoints. Thank you and continue the great work!!
   

   The Eclipse Restaurant - Villa Montaña Beach ResortRespuesta enviada hace 2 días

   Hello Alvin, Thank you for your kind words and for being a repeat customer at The Eclipse Restaurant. We're thrilled that you enjoyed our food and service. We always strive to provide a memorable experience for our guests, and your feedback is a testament to our efforts. We await your next visit and we look forward to serving you again soon. Best regards, The Management Team
   

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4. Y

   Yvette

   Nueva York4 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Amazing food amazing ambience! A must try if you in Isabella
   

   The Eclipse Restaurant - Villa Montaña Beach ResortRespuesta enviada hace 3 días

   Hey Yvette, We're thrilled to hear that you enjoyed your experience at The Eclipse Restaurant! It's wonderful to know that our food, ambience, and service met your expectations. We always aim to provide an exceptional dining experience, and your review reaffirms the hard work we put in every day. Thank you for your high ratings and for recommending us to others. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. M

   Miriam

   Exclusive2 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Thank you to the entire team. The food was fabulous and we had a superb time.
   

   • 

   The Eclipse Restaurant - Villa Montaña Beach ResortSe respondió el 24 de abril de 2025

   Thanks for visiting us, Miriam! We're thrilled to hear that you had a fabulous time at The Eclipse Restaurant and that our food lived up to your expectations. We always aim to provide top-notch service, and it's great to hear that we hit the mark during your visit. We appreciate your feedback and look forward to welcoming you back soon! Best, The Management Team
   

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6. J

   Jovan

   Filadelfia2 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Very good experience and good was awesome 100% recommend, waitress was very professional and friendly
   

   The Eclipse Restaurant - Villa Montaña Beach ResortSe respondió el 21 de abril de 2025

   Thanks for the review, Jovan! We're thrilled you had a great experience at The Eclipse Restaurant. We're glad you enjoyed our food and service. Your recommendation means a lot to us. We look forward to welcoming you back soon for another awesome experience. Best Wishes The Management Team
   

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7. B

   Blanca

   Nueva York5 reseñas

   3.0

   Comieron en 18 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   La cena no fue la mejor. La sopa demasiado salada y el pescado duro. El postre muy rico. Una pena que la cocina sea tan inconsistente.
   

   The Eclipse Restaurant - Villa Montaña Beach ResortSe respondió el 20 de abril de 2025

   Estimada Blanca, Gracias por compartir sus comentarios con nosotros. Lamentamos sinceramente los inconvenientes que encontró durante su visita. Nos entristece saber que la sopa estaba demasiado salada y que el pescado no cumplió con sus expectativas. Por favor, tenga la seguridad de que estamos abordando esto con nuestro equipo de cocina para garantizar que nuestros platos cumplan con los altos estándares que nos esforzamos por mantener. En una nota más positiva, nos alegra saber que disfrutó del servicio y del ambiente. Sus comentarios nos inspiran a mejorar, y realmente apreciamos que nos los haya hecho saber. Nos encantaría poder compensarle en su próxima visita. Atentamente, El Equipo de Administración
   

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8. K

   Kathy

   Caribe1 reseña

   4.0

   Comieron en 17 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Food was very good but took an hour for appetizers to come out
   

   The Eclipse Restaurant - Villa Montaña Beach ResortSe respondió el 18 de abril de 2025

   Thanks for the feedback, Kathy. We're glad to hear you enjoyed the food at The Eclipse Restaurant. However, we're sorry to hear about the wait time for our appetizers. We appreciate your patience and hope to provide you with a more timely service in the future. Your feedback is invaluable and we look forward to welcoming you back soon. Best regards, The Management Team
   

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9. A

   Angela VIP

   Phoenix6 reseñas

   5.0

   Comieron en 16 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Was deposited was charged twice for the $120 deposit and tried to contact restaurant with no results
   

   The Eclipse Restaurant - Villa Montaña Beach ResortSe respondió el 20 de abril de 2025

   Hello Angela, Thank you for taking the time to review The Eclipse Restaurant. We're glad to hear that you enjoyed our food and service. However, we're sorry to hear about the issue regarding your deposit. We understand how frustrating it can be not to get the attention you'd like, and we apologize for the inconvenience. We will consider your feedback as we strive to improve our customer service. We hope to see you again soon and provide a better experience. Best, The Management Team
   

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10. S

    Sami

    Nueva York2 reseñas

    1.0

    Comieron en 16 de abril de 2025

    1. Global 1
    2. Comida 3
    3. Servicio 1
    4. Ambiente 3

    Food was pretty good, but the service was so bad it took away from the whole evening. We made an 8pm reservation on OpenTable, we didn’t get seated until 8:45pm, and then told we need to order everything by 9pm. We ended up ordering a few plates, and probably didn’t need the fish entree (which the waitress could have told us). We waited and waited for our food and then they brought things out completely haphazardly. I asked for the pizza to come out first so my daughter could eat it and it took forever, despite the big wood burning stove. There were only two waitresses so they were completely understaffed so we don’t blame them but honestly this was beyond “Caribbean time” (my wife is from Trinidad so we know all about that). Food was tasty, so I have to give them that but they need to get their service together to make it worth the price we paid.
    

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