The Duck On The Pond

The Duck On The Pond reviews from people who’ve dined at this restaurant. Based on recent rating.

1. R

   Richard

   Warwickshire1 review

   1.0

   Dined on November 3, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Should be zero stars due to the fact the place was closed on arrival and no sign of it opening. Waste of a 70 mile round trip. No communication from either OpenTable or The Duck on the Pond to say it would not be open.
   

   Is this helpful?

2. k

   karenr

   Devon2 reviews

   1.0

   Dined on November 3, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   unfortunately, we didn't get our reservation at The Duck on the Pond. It was by pure co-incidence that we discovered 48 hours before that they were closed until further notice. It was only because i had tried calling a dozen times to see if i could change the time of my reservation and then emailed on the off-chance that someone would come back to me to be told this. Really it would have been nice if we had been given more notice. We do not live locally and were visiting the area for the weekend - it was lucky we found out in advance and brought food with us, rather than getting dressed up and finding it was shut. Would have been good to have been notified and not been sent this email asking whether we enjoyed ourselves!!!
   

   Is this helpful?

3. RK

   RachelK

   Newcastle1 review

   1.0

   Dined on November 3, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The pub was closed when we arrived, despite accepting the booking. No contact from either the venue or open table beforehand resulting in a wasted journey
   

   Is this helpful?

4. RH

   RobH

   Worcestershire1 review

   1.0

   Dined on October 27, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So we booked a table via Open Table, received an email confirmation, set off on our half an hour drive, arrived at the restaurant to find it shut, only to receive a text message 15 minutes later to say the same. Not a great start to our Saturday night as then had to drive to Leamington to be turned away from 2 further restaurants who were fully booked to finally sit down for dinner at 8:30. Next time we will call them directly. Ordinarily enjoy this restaurant so very disappointed to reflect this in the scores.
   

   Is this helpful?

5. SJ

   SteveJ

   London2 reviews

   3.0

   Dined on October 7, 2018

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Had booked a table for 4pm about 10 days earlier but only got told that they stopped serving at 4pm about 90 minutes before we were due to eat. We’ve eaten at the Duck on several occasions but the food was poor this time. I’m not sure if it was because we ate ‘late’ but we were disappointed. Our other meals there have always been significantly better. The staff did their best to make it a pleasant experience but everything felt a bit rushed. Hopefully, it’s a ‘one off’ and they will be back at their normal standard next time we eat there
   

   Is this helpful?

6. HH

   HanH

   Derbyshire1 review

   4.0

   Dined on October 6, 2018

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Get together lunch on a Saturday with friends. Staff were very pleasant and attentive. We were the only table so it was very quiet. Good food.
   

   Is this helpful?

7. M

   Maen

   Warwickshire1 review

   2.0

   Dined on September 15, 2018

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   May have been fine if they had more staff on a saturday night. massive potential but seems like a lack of experience ruins it, waited hour and 20 for 3 burgers, ended up being burned and dry. with other bits undercooked had to go to the bar for our drinks as no one came over the whole hour to check on us or explain where the food was, we could regularly see them behind the bar. We were also not the only table waiting for ages for food, or drinks, we actually had people come in after us and have 2 courses before we got burgers. I would put it down to a bad night but on this occasion it more represented a weatherspoons than a gastro pub sadly. I will happily amend my review if i go there again and its is better.
   

   Is this helpful?