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The Diamond Club at Embassy Suites, Saratoga Springs, NY

The Diamond Club at Embassy Suites

4.1
4.1
94 Reviews
$30 and under
American
The Diamond Club Grill offers an inviting atmosphere of modern elegance and
casual sophistication that is matched with a menu designed to please every guest. It is must try dining experience while enjoying beautiful Saratoga Springs!

Make a reservation

2 people

7:00 PM


Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Contemporary American
  • Hours of operation
    Breakfast Daily 7:00 am–10:30 am Lunch Daily 11:30 am–4:00 pm Dinner Daily 4:00 pm–11:00 pm
  • Phone number
    (518) 886-1111
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Matthew Barton
  • Neighborhood
    Saratoga Springs
  • Cross street
    Broadway
  • Parking details
    The Diamond Club Grill offers parking in front of Embassy Suites. Additional parking is in the rear of the hotel and there is limited street parking on Congress Street.
  • Entertainment
    There is live entertainment in our bar/lounge area on select nights, generally during the early evening and in the latter part of the week.
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 94 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on all time ratings
  • 4Food
  • 4.1Service
  • 4Ambience
  • 3.9Value

NoiseModerate

94 Reviews
  1. OpenTable Diner

    New York City

    2 reviews

    2.0

    2 reviews

    Dined on February 23, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3
    Had a reservation for 6:30. We were sat at our table right away. 15 min later, the manager came over to let us know she was sorry, they were down staffed, and our waitress would be over in another 5-6 min. Another 5-10 and the manager took our drink order and food order; we never saw “our” waitress the whole night. We had just been there the previous Friday night and the food and service was excellent so we were surprised but hopeful for our meals to come out. The baked Brie came out overdone and the burger came out with about half a serving of fries. We will chalk this up to an overwhelmed staff/bad night and hope for a better experience should we return again.

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  2. IreneS

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on January 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Waiter was very nice. Delicious food. Pork shank awesome.

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  3. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have dined here several times over the years and the food quality and preparation have always been excellent. The service staff is professional and friendly. Great place!

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  4. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on December 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was excellent, food was great! Drinks were perfect.

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  5. EileenM

    New Orleans

    1 review

    4.0

    1 review

    Dined on November 11, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very good American comfort food. Large portions . Reasonably priced. Service attentive and friendly. Great for family or friends night out

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  6. Rudy

    New York City

    6 reviews

    vip
    1.0

    6 reviews

    Dined on October 21, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They did not have our reservation. No appropriate table available for us. No manager on duty Saturday nights to discuss with.

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  7. Tracey

    New York City

    20 reviews

    vip
    4.0

    20 reviews

    Dined on October 8, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was outstanding!!!

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  8. OpenTable Diner

    New York City

    4 reviews

    vip
    2.0

    4 reviews

    Dined on October 2, 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    I really wish we were able to give a better review for dining experience. My husband and I were married at this hotel, so to celebrate our anniversary we thought we would return to the restaurant that catered our reception. We arrived, and they had lost our reservation, so that was not a great start. my husband waited 30 minutes for his old fashioned, and when it was finally brought over, because he asked about it, the ice was almost completely melted, and the drink was watered down. It took about 20 minutes for my glass of wine. It didn’t seem busy enough to account for this much of a delay. When attempting to order dinner, my husband was told that they were out of the meal he wanted, which was no big deal. The server offered another suggestion, which he agreed to. After 10 minutes, she came out and informed him that that was also not an option any longer. so he ordered a burger which they luckily had available. That being said, when our food was brought out, it was lukewarm at best. The plates were quite hot, which indicated to us that they were likely sitting under the lamp in the back for a while. If one of our meals was hot, at least we would have understood why the other sat in the back for so long, but that was not the case here. Overall, a special occasion went somewhat uncelebrated because of the various mishaps of the dinner. Maybe it was an off night, but not sure that we will be returning to determine if that was the case.

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  9. AleksandraN

    Upstate NY

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thank you very much, everything was very tasty, appetizing!

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  10. DonnaS

    Upstate NY

    1 review

    3.0

    1 review

    Dined on August 19, 2023

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5
    Beautiful atmosphere, food was delicious, service was horrible!

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  11. FrederickC

    Upstate NY

    1 review

    5.0

    1 review

    Dined on August 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    When I made the reservation I asked for special item to be on the table such as a bottle of wine and candle everything was there it was a very romantic evening for my queen everything was perfect I will be back soon

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  12. PeggyM

    Upstate NY

    1 review

    5.0

    1 review

    Dined on August 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect spot for someone with hearing loss. Very comfortable place.

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  13. PatrickR

    New York City

    1 review

    2.0

    1 review

    Dined on July 25, 2023

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 1
    The restaurant there was terrible. Our service was fine. The food was disgusting we didn't even eat. My kids ate the snacks up in the room for dinner. We called Hilton to let them know and they said that the hotel in Saratoga would get back to us. This hasn't happened yet. Our server was so nice and nice to my children that we didn't dare complain about the meal and just left on satisfied.

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  14. Eddie27

    New York City

    20 reviews

    vip
    4.0

    20 reviews

    Dined on July 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2
    Food was really good. Drinks were average. We were the only patrons in at the time, as it was early in the day. Would definitely recommend.

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  15. NancyR

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on July 3, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Exceeded expectations for a hotel lobby restaurant!

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  16. NycL

    New York City

    3 reviews

    3.0

    3 reviews

    Dined on July 3, 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    We had to literally go ask the bartender for service as she had her back to Everyone. Other patrons were cashing out due to poor service.

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  17. AndreaA

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on June 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food was good, happy hour was great as well as the service.

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  18. RiPaCa

    Washington DC

    1 review

    1.0

    1 review

    Dined on June 10, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was absolutely awful. They have no idea how to communicate.

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  19. EdithZ

    Orlando

    1 review

    5.0

    1 review

    Dined on May 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food, service was excellent!! Even though we got to the restaurant at the last minute before closing. They aloud us to eat at the restaurant.

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  20. Hanp

    New York City

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2023

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2
    buffet style, poor quality food. Really bad service. Poor manager was running around doing everything. Asked what they had on tap and a young boy starts naming coke products….Asked our waitress for the bill waited 15 mins and trying to wave her down for the second time but failed due to her personally conversing with customers. Really inexperienced and staff. Manager brought our check after having to ask her from the bar. Felt bad she was very sweet just had no support. Cant imagine how service is when not a buffet. Really disappointing heard good things, will not be returning.

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  21. AlexandraD

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thank you so much! Service was excellent and Food was great!

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  22. ErikP

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on May 6, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    The service was very slow and the main course took 45 minutes to arrive. The food was not well prepared and not at all worth the price. We will not return.

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  23. LindaP

    New York City

    23 reviews

    5.0

    23 reviews

    Dined on April 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have a very restricted diet and the chef was more g to an gracious in preparing a shrimp, pasta, spinach, butter and wine dish for me! It was amazing!!

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  24. OpenTable Diner

    Baltimore

    8 reviews

    vip
    4.0

    8 reviews

    Dined on January 15, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great chicken pesto sandwich!

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  25. JohnB

    San Francisco

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Need to fix ths booths. They sit to low for the tables. We and I saw a numbers of folks move to a table

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  26. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on December 27, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They never sat us, short staffed

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  27. OpenTable Diner

    Philadelphia

    11 reviews

    vip
    1.0

    11 reviews

    Dined on December 12, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Placd for drinks not dining

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  28. SharonD

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on November 13, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Bartender doubled as waiter and he was attentive to both areas. The food was really a total surprise. AMAZING!!!!! Can’t wait to go back.

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  29. Winie62

    New York City

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 4, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We come once a year to Saratoga to help celebrate our anniversaries and birthdays with our friends. We stay at the Embassy suites. It is very convenient to walk into town. We love the diamond club wonderful happy hours and we stayed for dinner. It was really busy and very short staffed. But our waitress handle it with grease and efficiency. I congratulate her and the bartenders for handling that crazy situation. But it was wonderful. Great job by the staff. We will be coming back next year again.

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  30. RobertC

    New York City

    6 reviews

    3.0

    6 reviews

    Dined on October 22, 2022

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Limited menu. Very busy and noisy due to special fare offered to hotel guests. Hostess was hard to find.

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  31. OpenTable Diner

    Tampa

    7 reviews

    vip
    4.0

    7 reviews

    Dined on October 6, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very good service, food was good, better than expected actually. Great soup option the night I was there. I would recommend for anyone staying at the Embassy as an alternative to heading out for dinner.

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  32. xxxxxxxxxxxxxx

    London

    4 reviews

    3.0

    4 reviews

    Dined on September 9, 2022

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    People playing cards on tables near us with a shuffling device that was sooo loud and was operated every few minutes.

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  33. OpenTable Diner

    New York City

    206 reviews

    4.0

    206 reviews

    Dined on August 30, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Surprisingly good for a hotel restaurant. Very pleasant and convenient. Service and food very good.

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  34. AlbertW

    New York City

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, Good food, Great location! Here’s the skinny: Great Ambiance, Meagan (I’m sure I’ve misspelled our hostess’ name) was wonderful!

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  35. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Worked for us!

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  36. Susan

    New York City

    1 review

    5.0

    1 review

    Dined on March 16, 2022

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    We feel transported to elegance when we go to the Embassy Suites and dine at the Diamond Club. It is spacious and well decorated. The food and drinks are yummy! Also, it is very convenient to walking downtown Saratoga Springs, NY.

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  37. DaveL

    New York City

    26 reviews

    1.0

    26 reviews

    Dined on February 21, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    No one wanted to assist us. Waited at hostess stand for 10 minutes alone. No hostess. It was as if the restaurant was closed. Once inside no one wanted to engage with us. People were playing cards at some of the tables. After 15 minutes of waiting in this very odd place we left and found another place to eat. Was a beautiful restaurant with no service at all. Don’t waste your time

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  38. CLB3

    New York City

    7 reviews

    vip
    4.0

    7 reviews

    Dined on February 20, 2022

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    We had a reservation for 6:30 pm and the place was very busy. The server told us that the kitchen was backed up before we placed our order which was good to know. We were not in any rush so we decided to stay. The kitchen was indeed very backed up as it took 45 minutes to bring our our salad appetizers. Entrees and deserts followed within a decent time frame. The food was very good and there was decent value. The restaurant is in the Embassy Suites hotel and has a great atmosphere. It was a little loud when got there but by 7:30 most of the guests had left and it was enjoyable. Keep in mind the restaurant offers free snacks and drinks to the hotel guests from 5:30 to 7:00 every night. Expect delays during this time but once this is over, the restaurant and bar are great.

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  39. OpenTable Diner

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on February 13, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our time at the restaurant was appreciated! The food the ambiance Our waiter and really every one on staff were kind and polite and happy to have us there !

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  40. Diane

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined on February 5, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    We ate at Embassy Suites to listen to Garland Nelson perform. It was very loud at first and packed with people banging into our table to get by. People finally cleared out a short time he started singing. Couldn’t even hear him at first since people were so loud. The menu didn’t have any vegetarian selections so my husband ended up having just a big salad. I had a lobster roll which was delicious! Once things calmed down a little we had a great time and stayed overnight at the hotel. We love eating breakfast at Embassy Suites! The omelettes are awesome!! The chef is very organized and served people in a timely manner even with a line out the door and smiling the whole time!! Great experience since most free breakfasts are “fake eggs”, cold and hot cereals, breads, yogurt. Very nice change. Due to COVID, it would have been nice to have staff serving food instead of everyone touching utensils. Overall, it was a very nice winter getaway.

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FAQs

The Diamond Club at Embassy Suites is rated 4.1 stars by 94 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for The Diamond Club at Embassy Suites

86 Congress Street, Saratoga Springs, NY 12866

Dining areas

Additional information

  • Cross street
    Broadway
  • Neighborhood
    Saratoga Springs
  • Hours of operation
    Breakfast Daily 7:00 am–10:30 am Lunch Daily 11:30 am–4:00 pm Dinner Daily 4:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    The Diamond Club Grill offers parking in front of Embassy Suites. Additional parking is in the rear of the hotel and there is limited street parking on Congress Street.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Matthew Barton
  • Entertainment
    There is live entertainment in our bar/lounge area on select nights, generally during the early evening and in the latter part of the week.
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
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