The Deck Kitchen & Bar at Pacific Gateway Hotel

4.2
55 reviews
icon/ic_price_rangeCreated with Sketch.
CAN$30 and under
icon/ic_cuisineCreated with Sketch.
American
Explore our unique take on traditional West Coast classics from our expansive 7,000 sqft deck that overlooks the Fraser River. Surrounded by nature, The Deck Kitchen & Bar is a hidden gem away from the bustle of Downtown.

Social by nature, the Deck Kitchen & Bar is an ideal spot whether you’re scheduling your next corporate event or enjoying an intimate evening out. Book a table now to discover our exciting waterfront dining experience.
What 55 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
3.9
food
4.0
service
4.4
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Vancouver
3 reviews
Dined 2 days ago
Overall 4food 4service 4ambience 4

Very good service and food. Highly recommend.

Report
Helpful
JS
1 review
Dined 6 days ago
Overall 3food 2service 3ambience 5

serving of fish and chips should include a salad that is more than a tablespoon in size. menu should include a salad type of meal that could have chicken or beef added. the size of a single piece of fish was extremely small - was this a male/female type of serving. probably suited my weightwatchers portions but I thought it could have been bigger.

Report
Helpful
OT
1 review
Dined 7 days ago
Overall 5food 4service 5ambience 5

It was my first time going there and I feel like going back there again for a get together. Nice location and friendly servers.

Report
Helpful
CR
Milwaukee
16 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Great views, fun atmosphere and very attentive service

Report
Helpful
r
Vancouver
4 reviews
Dined on July 12, 2019
Overall 4food 4service 5ambience 4

Great location on the river with good food and service

Report
Helpful
T
Vancouver
22 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Twice I have come to the restaurant with my 8 girlfriends to celebrate birthdays and it has been amazing both time.

Report
Helpful
T
Surrey
5 reviews
Dined on July 7, 2019
Overall 4food 4service 4ambience 4

A tasy meal at a good price in a convenient location

Report
Helpful
OV
Vancouver
25 reviews
Dined on July 6, 2019
Overall 5food 4service 5ambience 5

Celebrate Bday dinner with kids and we all love this place, also found out they have singer too that night, it’s fun and happy, especially thanks for our waitress Kristen, she did a excellent job! Also special thanks for the chef, every dish was great and we love the apple tart too and repeat order after the first one, thanks for their work .. 🙏🏻👍🏻

Report
Helpful
SC
Vancouver
1 review
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

Thank you for the wonderful dining experience at The Deck Kitchen & Bar. We enjoyed the atmosphere, food and ambiance!

Report
Helpful
KC
1 review
Dined on July 4, 2019
Overall 5food 5service 5ambience 5

Lovely service as always. Amazing food and great atmosphere.

Very pleased and will be going again soon :)

Report
Helpful
GN
Vancouver
13 reviews
Dined on July 1, 2019
Overall 5food 4service 5ambience 5

Wonderful Richmond find, great views, food and Happy Hour every day.

Report
Helpful
OT
1 review
Dined on June 30, 2019
Overall 5food 4service 5ambience 4

Wish I had the servers name to share but she gave us THE BEST service! So speedy, so personable and was so knowledgeable about the menu. The deck is the best view in Richmond I’ve seen as well. Will be back soon!

Report
Helpful
C
Vancouver
5 reviews
Dined on June 27, 2019
Overall 5food 3service 4ambience 5

Colleagues going away party! Ambiance and live band was great.
Nachos cold and didn’t like the bechemel sauce dribbled over them. Maui ribs and chicken wings were a hit!

Report
Helpful
OT
Vancouver
9 reviews
Dined on June 27, 2019
Overall 4food 4service 4ambience 5

Beautiful view. Very classy interior. Loved the flame towers. Menu is limited but the food tastes delicious.

Report
Helpful
MX
Vancouver
20 reviews
Dined on June 22, 2019
Overall 5food 5service 4ambience 4

Lovely evening. Food was great. Music amazing!

Report
Helpful
EN
Vancouver
2 reviews
Dined on June 16, 2019
Overall 3food 2service 5ambience 5

But not for Brunch over priced what what was served

Report
Helpful
OT
1 review
Dined on June 14, 2019
Overall 3food 3service 3ambience 3

Read about the renovation and wanted to take advantage of our anniversary and date night. Leaving our child for the first time with a babysitter.
Thinking that 3 hours would leave us too much time after dinner, we considered a stroll after possibly.
It was not busy, and it was slow even getting us to a table.
Setting is gorgeous, definitely no complaints with the atmosphere. Aside from getting a little chilly by the water. We requested a heater and we were told they aren’t working. Two minute later that heater was wheeled over to another table requesting heat.
Young server was pleasant enough, but definitely lacked the experience to do basic table maintenance even when it really was not busy.
Had we got the server from the section over, maybe our experience would be different.
I would go back for a drink at the bar.

Oh and though I put in the notes ‘anniversary’ when making the reservations, no acknowledgement. Not looking for a freebie, but why ask what we are celebrating?

Report
Helpful
MS
Vancouver
5 reviews
Dined on June 8, 2019
Overall 3food 3service 2ambience 3

I reserved table at 6:45pm. When we arrived the reception, no host there ! I had been waited more than 10 minutes! My baby cried ! And no other customers in line or waiting around ! I then tried to reach a lady at bar area ! She was leaving to work with handbag but she d have been happily to get me a table ! The table was closed to the door ! My husband tried to close a bit the door coz my baby felt so cold ! One server said she needs to keep the door opening!
We then been waited another 10 minutes that our server finally asked us about water things ! That’s quite made us so disappointed for this dinner ! Thank you!

Report
Helpful
BL
1 review
Dined on June 1, 2019
Overall 4food 4service 3ambience 4

Great location and ambiance. Service was friendly but not attentive. Meals came all about 5 min apart. the live music was good but too loud for my taste. Food quality was very good. I would eat there again.

Report
Helpful
SN
1 review
Dined on May 31, 2019
Overall 3food 3service 2ambience 5

The renovation & setting are good. However, they have super slow service. People are lining up for the tables, but inside the restaurant, there are so many empty uncleaned up tables . We wait for about 30minutes to get drinks. They offer 2 hours free parking., but you won’t be able to finish your dinner in 2 hours due to the slow service.

Report
Helpful
S
Vancouver
3 reviews
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Love it here! Great Staff, lovely setting..Great Food!

Report
Helpful
JB
1 review
Dined on May 18, 2019
Overall 3food 4service 2ambience 4

VERY SLOW service! Almost 4 hours in total. Server was very friendly but seemed unaware that everything was taking so long
Musician was good but, even at the far end of the deck from her, it was hard to converse

Report
Helpful
F
Vancouver
3 reviews
Dined on May 18, 2019
Overall 3food 3service 3ambience 4

The Deck is a gem if you are wanting a lovely patio to dine on. We think the restaurant has a lot of potential, however where it came up short is the menu.
They need more variety with only offering one hamburger we’d like to see a chicken and fish burger along with a few rice bowls or other items of interest.
Hoping they expand their menu as would like to make The Deck a favourite spot to dine at.

Report
Helpful
S
Vancouver
1 review
Dined on May 12, 2019
Overall 5food 4service 5ambience 5

Wonderful restaurant right on the water. The deck is so beautifuly made, with nice quality wood and top quality side covers that makes the view super clear. Plus the good overall heating makes it warm and cozy any time of the year. It is rare to find a restaurant where you can sit outside and enjoy the sun and water even on a cold and windy day. Nice and cozy ambiance, excellent place to spend time together with your friends. It is not eat and go type of restaurant. The other thing I like is that there are no tv screens around the deck which really makes the ambiance so much better. Food is very good and nicely served however, not too many varieties. This is ok with me because they have a little bit of everything but some people might find the food options limited. Staff was very nice and helpfull and the service was very good and efficient. All in all an excellent place for romantic date, for chat with good old friends or for a large group gathering. We will back for sure.

Report
Helpful
OT
Vancouver
2 reviews
Dined on May 12, 2019
Overall 2food 1service 1ambience 3

We came here to celebrate mother's day. They were serving a brunch Buffett. Food was mediocre at most. Waffles were hard. Bacon was hard. Shrimp cocktail was way too salty.

What made it a very disappointing experience was the service. The wait staff at the front doesn't seem to know what they are doing. They made so many people wait and turned them away despite the restaurant being half empty. Not sure why.

I made a reservation noting we had a baby in the party. We also made they the staff knows we have a baby. We were offered a bar table and was told they don't have anything else. There were also no change table available in any washroom and so we had to change the baby on the restaurant table top. Most of the waiting staff don't know what the are doing. It seems like they are very inexperienced and unorganizrd. Plates were never cleared in a prompt manner. The waitress dropped the whole jar of utensils on the floor while trying to move tables apart and startled our baby. She then put the same jar back into the table. Sheldon seems to be the manager? He looked grumpy and doesn't seem to want to work there.

I wouldn't suggest anyone to come back until they have better management.

Report
Helpful
V
1 review
Dined on May 12, 2019
Overall 4food 4service 3ambience 4

Everything good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Report
Helpful
SW
Vancouver
4 reviews
Dined on May 10, 2019
Overall 2food 3service 1ambience 3

It's a shame we had a bad experience because it is a great looking patio, and the live music was a lot of fun.

We had a reservation for 9 (which turned out to be 8) for an early Mother's Day celebration; right when we got there, they tried to seat us at two separate tables saying they don't have tables that can accommodate that size left... except we had made a reservation so you'd think they would have addressed that. An appropriate table was found and we were transferred onto the patio, we had to ask our server for everything -- enough menus for the whole table, more water etc.

The straw that really broke the camels back for me is that all our food came out in the wrong order and at different times. Three of the eight meals came 15 minutes after the first one and only when I flagged down the server and asked her to check on the food. The oysters we had order as appetizers hadn't shown up by the time we finished our meals, so again I flagged down the server and only then did she bring them out but it seemed they had otherwise been ready and sitting there. As she dropped them off, she commented "huh, looks like I have to bring everything out on my own"

The meal was okay but I will not return based on the service.

Report
Helpful
G
Vancouver
5 reviews
Dined on May 5, 2019
Overall 4food 4service 5ambience 5

Gorgeous deck that is shielded from the wind and heated. Blankets at the table if need. Bring you shades. The deck is all weather so even on a rainy day you are food. In summer the wind shields will come up and it will be an amazing place I am sure. Will go back.

Report
Helpful
S
Vancouver
1 review
Dined on May 3, 2019
Overall 3food 2service 3ambience 4

the best part was flat bread. kids menu - small portion, even for 3 yo

Report
Helpful
RM
Seattle
1 review
Dined on April 19, 2019
Overall 4food 3service 5ambience 5

Amanda gave us superb service. Ambience is wonderful. Loved the live music, would go back just for that. Food needs improvement. portions are small and not a huge menu to choose from.

Report
Helpful
R
Vancouver
2 reviews
Dined on April 6, 2019
Overall 3food 2service 5ambience 4

Food that we ordered was lacking flavour and had over and under cooked items. The best item on the menu is the flat breads and fries.
Service was excellent.

Report
Helpful
TH
Vancouver
1 review
Dined on February 15, 2019
Overall 5food 5service 4ambience 4

Found it by accident but will be going back again ...

Report
Helpful
EK
Vancouver
1 review
Dined on February 9, 2019
Overall 5food 4service 5ambience 5

Food is delicious. But portions are smaller than what I thought it should be for the price, and selections are limited. Good atmosphere.

Report
Helpful
IG
Portland
4 reviews
Dined on February 2, 2019
Overall 4food 4service 5ambience 5

Great space and always great service. Will definitely return.

Report
Helpful
AC
Vancouver
2 reviews
Dined on January 29, 2019
Overall 1food 1service 1ambience 1

I rated with 1 just because your rating system does not give me and option to put ZERO or minus in my rating .
I can describe this place with only ONE word in every category : PATHETIC
Absolutely pathetic is more accurate.
I still remember this place as Elephant Castle bar and the vibrant crowd and fantastic service and menu they had : nothing to do with the current bar.
I literally ran out of this place aftrer multiple tries to order something half decent ; I had to return 3 times the only one appetizer I ordered just because they tried to serve it not cooked .
Not sure how do they still stay in business but the place looked like a dungeon and was so dark, in- welcoming and with bad trained staff .
The location can give any restaurant there a fantastic reputation if The management of the current owner wasn’t so pathetically out of line .
Not worth waisting my time going there - never ever again until change of ownership / management

Report
Helpful
LD
1 review
Dined on January 22, 2019
Overall 3food 3service 4ambience 5

A refreshed setting that I can hardly wait to revisit in the summer. unfortunately the wall to wall windows are fairly chilly in the winter, especially on a rany night. The menu is eclectic...something for everyone. The prices are good with sixeable portions. The dine out menu was too asian for 3 of 4 in my party... the adventurous one chise the duck and clam ragout. Unfortunately her entree was served with the appetizer and they both got cold!... the KungPau chicken was very spicey and really spoiled the flavour of the mild duck. The concept is great. The atmosphere is lovely with an enthusiastic friendly server... I will be back!

Report
Helpful
d
Vancouver
9 reviews
Dined on January 21, 2019
Overall 1food 1service 2ambience 1

Ecoensive terrible food. Cashew chicken was like having Sweet and Sour at a food court. Out of main dish (Ghnochi) on a Monday with no people. Donut dessert dried out and obviously old. Depressing atmosphere. A waste of an evening.

Report
Helpful
MB
Vancouver
65 reviews
Dined on January 21, 2019
Overall 4food 4service 4ambience 4

We weren't expecting the revamped menu, but the small plated were ample enough and easy for sharing. One confusing aspect was parking - two hours free, but you must use the pay station by the restaurant's front door and park in any spot.

Report
Helpful
LW
Vancouver
1 review
Dined on January 15, 2019
Overall 5food 5service 5ambience 5

We came in for dinner so it was dark outside that we didn’t get to enjoy what would have been a great view.
Menu was unique and we probably tried about 10 to 12 dishes and then order more of our favourites.
Very impressed.

Report
Helpful
RM
Vancouver
5 reviews
Dined on December 18, 2018
Overall 5food 5service 5ambience 5

First time at The Deck. Very nice interior and a great deck that would be nice during the summer. Food was very good although a little off the beaten path for some of the items. Not cheap but not ridiculous either. Good service on the night as well.

Report
Helpful
1
2