The Cut & Craft York

The Cut & Craft York 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Alison

   Worcestershire2則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   Staff were good. Food different and visually well presented but not much substance and temperature. Lots of “ambience” but difficult to converse. Fortunately lots of other restaurants in York to try.
   

   The Cut & Craft York已在1天前回覆

   Thank you Alison for your review. We are sorry to learn that your were served food which did not meet your expectations. We strive to delivery exceptional dishes to all of our guests & are so sorry that we seem to have missed the mark this time. We truly value all of our guests & hope to welcome you back again in the future to impress you with our menu. The Cut & Craft
   

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2. B

   Billly

   Orange County7則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Food are good, my ribeyes steak cooked to perfection but the cut was a bit on the tough side.
   

   The Cut & Craft York已在1天前回覆

   Thank you Billly for your review. We are pleased to learn you have enjoyed your visit with. We apologise that your Ribeye seem a little tough, we will certainly share your feedback with our Executive Chef. Please accept our apologies. We look forward to welcoming you back again in the future. The Cut & Craft
   

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3. OT

   OpenTable食客

   London1則評論

   4.0

   在4天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   Gulia our waitress was lovely! Unfortunately our table wasn’t ready on time, it took a while to take our orders and the sticky toffee pudding was cold so we asked for it to be taken off the bill. Food was exceptional though
   

   The Cut & Craft York已在1天前回覆

   Thank you for taking time to leave us a review. We apologise for the delay in your seating & thank you for your patience and understanding. We are also sorry to learn that your sticky toffee pudding was cold, this is certainly not the standard we aim for & will be sharing your feedback with our Head Chef, please accept our apologies. We are pleased that Giulia left a lasting impression, we can't wait to share this with her! We look forward to welcoming you back again in the future. The Cut & Craft
   

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4. G

   Gary

   London2則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic experience. Great to see that all staff are completely trained and all know their Role & Responsibilities and help each other. The service was like being on a 5 star cruise.
   

   The Cut & Craft York已在1天前回覆

   Thank you Gary for taking time to leave us a review. We are thrilled to learn of your fantastic experience, we really appreciate your feedback! We can't wait to share your review with our team & look forward to welcoming you back again soon! The Cut & Craft
   

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5. B

   Brian

   Yorkshire1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   as usual, great food and drinks served by happy, helpful staff in a great atmosphere
   

   The Cut & Craft York已在1天前回覆

   Thank you Brian for your review. We are so pleased to learn you have enjoyed your experience with us, we will be sure to share your feedback with our team! We look forward to seeing you again soon! The Cut & Craft
   

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6. T

   Tim VIP

   London4則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A very good venue for an evening business meeting over excellent food and quality service.
   

   The Cut & Craft York已在1天前回覆

   Thank you Tim for taking time to leave us a review, We are thrilled to learn you enjoyed your experience with us, we really appreciate your feedback! We look forward to welcoming you back again soon! The Cut & Craft
   

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7. D

   Dave

   Yorkshire2則評論

   2.0

   在2025年5月5日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   Unfortunately our meal was not at a standard to match the price paid, but we did get a 50% reduction for one sirloin steak that was particularly fatty. The standard is normally much higher in our previous experience.
   

   The Cut & Craft York已在5天前回覆

   Thank you Dave for taking time to share your most recent experience with us. We take pride in delivering exceptional quality meals & we are so sorry that we failed to meet your expectations on this occasion. This is not a true reflection of our usual high standards, and we really appreciate you raising this with us in the restaurant to give us an opportunity to rectify your complaint. We truly value all feedback as this helps us improve our services & we hope to welcome you back again in the near future to restore your faith in our restaurant. We look forward to welcoming you back to turn this experience around. The Cut & Craft
   

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8. N

   Nicoletta

   Yorkshire1則評論

   3.0

   在2025年5月4日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   Considering the reputation this restaurant had the service was disappointing, the hostess was rude and unhelpful, and our waiter was fine but very slow service and nothing that really made our experience memorable for this right reason, won't be rushing back
   

   The Cut & Craft York已在5天前回覆

   Thank you Nicoletta for taking time to leave us a review. We are so sorry to learn of your disappointment, as providing our guests with the best possible experience is our highest priority. We will be raising your feedback with our front of house team and assure you that this is not a true reflection of high standards. We hope you can accept our most sincere apology & kindly ask you reach out to us when you wish to revisit as we would love the opportunity to turn this experience around. The Cut & Craft
   

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9. A

   Andy

   Buckinghamshire1則評論

   3.0

   在2025年5月3日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 2
   4. 氛圍 5

   I was expecting it to be the quality of milller and carter but it was like beefeater. The steak was poor quality. The service wasn’t that great either as they rushed each course to get the table free for the next customer.
   

   The Cut & Craft York已在5天前回覆

   Thank you Andy for your review. We sincerely apologise for your disappointment. We take pride in delivering quality cuts' & are so sorry that we have failed to meet your expectations this time. We regularly review our products to ensure the quality is of the highest standard & we have shared your feedback with our Executive Chef so we can look in to how this has happened. We hope to can accept our apology. We aim to ensure that every guest has the best possible visit & are saddened to learn you feel the service was not up to the high standards we set ourselves. Please know, we value all feedback and will address your review with our front of house team. We truly value all of our guests & hope to welcome you back again in the future so we can turn this experience around. Th Cut & Craft
   

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10. I

    Iona

    Dumfries and Galloway2則評論

    5.0

    在2025年5月3日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Came for date night, atmosphere was lovely, service was great, and the food was amazing, my boyfriend said it was the best steak he’s ever had, worth every penny.
    

    The Cut & Craft York已在5天前回覆

    Thank you Iona for your review. We are so pleased to learn you have enjoyed your most recent experience with us here in York, we will be sure to share your amazing feedback with our team! We look forward to seeing you again on your next visit! The Cut & Craft
    

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