The Crush House at Gervasi

De reviews over The Crush House at Gervasi van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. H

   Heather

   Detroit3 recensies

   3.0

   1 dag geleden gegeten

   1. Algeheel 3
   2. Eten 3
   3. Bediening 2
   4. Sfeer 5

   Probably won’t be back. Our family has been fans of Gervasi for 15 years. It’s our go-to place for special gatherings. That’s why we were so disappointed today when we had lunch for Mother’s Day. Upon our arrival, we were informed by a man that he had another party booked in the room we were in, and that we’d need to be out in 2 hours. I reserved the private tower room for our party of 9, and was told in advance that it was a $35/person minimum. That was reasonable to me. The food was good, but definitely not what I expected from a fine dining establishment. No fresh ground pepper, the meatball linguine lacked seasoning. The loaded potato chips were great. However when we finished our meals, our server announced to the entire table that we hadn’t yet met the minimum. This was terribly awkward as I was paying for my parents, my partner, and my nieces. That left 3 people on other checks. When I invited everyone, I didn’t inform them of the minimum because I knew I’d cover it. I assumed that we’d have ordered enough to cover the minimum, but if we didn’t, the balance could be added to my bill. By announcing this requirement to all guests, it created confusion and made the situation awkward. Completely unnecessary. I don’t understand why the server didn’t discretely inform me so I could’ve handled things. It was then referenced by the server a 2nd time after I said I’d handle it. As it turned out, we bought 2 bottles of wine and the balance was added to my final tab. Finally, my sister-in-law was stopped by our server as she was exiting the stairs to leave and was asked if she had paid in cash, essentially questioning if her tab had been paid. I find it incredibly disappointing that after a nice meal, your staff made us feel uncomfortable when there were more nuanced, respectful ways to handle things. Especially after we spent almost $500. I’ve worked in food service and know that feedback is important to improvement. I hope this criticism is viewed as constructive.
   

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2. W

   Wilfredo

   Cleveland / Akron / Canton2 recensies

   5.0

   Gegeten op 27 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Celebrated my wife’s birthday there and we had a great time. The service and the food were awesome!!
   

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3. C

   Christopher

   Columbus1 recensie

   5.0

   Gegeten op 15 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The waitress was attentive to our team. Food was great and the Tower Room does not ever disappoint.
   

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4. M

   Mary

   Columbus2 recensies

   5.0

   Gegeten op 31 maart 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Booked the private tower room and it was amazing. Short rib gnocchi was delicious.
   

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5. S

   Sarah

   Cleveland / Akron / Canton3 recensies

   5.0

   Gegeten op 29 maart 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Fantastic food and service! Loved the atmosphere and great waitress!
   

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6. B

   Brian

   Cleveland / Akron / Canton1 recensie

   5.0

   Gegeten op 6 maart 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The Tower Room was great for our party. Very cool venue, great service and attention, and good value overall. I loved the circular table which allowed the whole party to connect during dinner.
   

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7. W

   Wendell

   Cleveland / Akron / Canton2 recensies

   4.0

   Gegeten op 15 februari 2025

   1. Algeheel 4
   2. Eten 3
   3. Bediening 5
   4. Sfeer 5

   Love dining in the tower room!!!! Service is always exceptional. Drinks are fantastic and the Food is usually good, but not quite as good as you would expect for the price. Overall, recommend!!!
   

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8. M

   Mindy

   Philadelphia1 recensie

   5.0

   Gegeten op 31 december 2024

   1. Algeheel 5
   2. Eten 5
   3. Bediening 4
   4. Sfeer 5

   Group of 8 with their private room was perfect for what our group was looking for. Food was delicious, portions not over blown, price was very fair. Great night with great friends in a beautiful place
   

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9. L

   Lori

   Cleveland / Akron / Canton1 recensie

   5.0

   Gegeten op 22 november 2024

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Excellent food & wine as always! Love the private room for celebrations!
   

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10. K

    Kristen

    Cleveland / Akron / Canton6 recensies

    5.0

    Gegeten op 2 november 2024

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5

    The Crush house did not disappoint. Everything from the appetizers to entrees were delicious. We were in the Tower Room with a party of 13. Room holds 12 and we squeezed in one additional person. I do not think the table would accommodate 14. Everyone started with a cocktail or wine. We ordered several appetizers; meatballs, hand breaded mozzarella sticks, calamari, lemon feta dip, Italian loaded potato chips, and risotto cakes. They were all made fresh at Gervasi and were fabulous. Our salads were generous in size and fresh. The entrees all came out quickly and were hot and had great flavor. It was my mom’s birthday and we were doing dessert at home but they brought out a dessert for her with a candle without even asking - a very nice touch! Definitely going back!
    

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