The Cricketers Warfield
Food was tremendous - service was appalling. Waited for each course for 45 minutes!
Thank you for taking the time to feedback and write a review. We are pleased to hear you enjoyed the food but very sorry that it took us longer than we would have liked to cook and serve it to you. We are always working hard to reduce service times during very busy periods.
Very busy night staff couldn’t cope not trained properly .
Really noisy evening waited over an hour for food and come in 2 lots .Food ok.
Not very impressed …staff apologised very stretched.
Toilets both men and women bad and no sanitizer .
Need to buck up won’t be going back .in a hurry
They must have been short staffed and changed the kitchen staff. Food and service was not up to their normal high standard.
Thank you for the review and feedback. We can only apologise if you felt our standards had slipped. We will continue to work hard to maintain the best service and strive for consistent high food quality. We hope you give us another opportunity to show this to you.
Looked lovely on website. Shame they failed to tell us, when booking, that two parties had taken over the pub. We were sat eating in between both parties. Couldnt hear eachother to talk and party goers dancing in and out and standing talking and drinking between the tables. Great they were having a good time but we werent there for two parties, we were there for a meal with friends and a chat!
We had to ask twice if our table was ready, the 1st person said he was checking and then went on to serve other people without doing so or advising us...we were very disappointed when 2 of our choices were not available, usually you get told before ordering whats not available,
also only one vegan option on menu. Food was, at best mediocre.
On the plus side, our server was very nice
The menu was unimaginative and one of our party who was gluten-free had a really poor experience of both food and service.
The service was abysmal and if we could’ve been bothered we would have with held the service charge. But it wasn’t worth the fight. Will vote with our feet next time
Love this pub, it was a shame it was so quiet as lacked atmosphere. Food was ok. Everyone’s culinary skills have improved so much through the last two years, that you question paying for ok food. Waitress was sweet but knew nothing about the menu.
A varied menu all of which are enticing. Really enjoyed the food for a Tuesday lunch. Didn’t feel rushed and the staff were very friendly. Definitely recommend for lunch time.
Thanks for the 5 star review and feedback. Great to hear you had a lovely lunch.
Fast efficient service by friendly helpful staff. Lovely food, all dishes ordered were well cooked, well presented, generous amounts and very tasty. All four of us throughly enjoyed our meal.
A massive thank you to the team on duty. Great food, great service. Perfect 1st date and 2nd date planned.
The sea bass is always good. The NZ Sauvignon blanc by the glass did not taste very NZ. Not sure if I got served the cheaper version.
Cannot fault our Sunday lunch in any way. The meals were cooked to perfection . Service was attentive without being overbearing (thanks to Sharron for looking after us) and the management team were extremely helpful with other arrangements we needed to put in place. Used to come here a lot before moving out of the area, will be making special efforts to come back more frequently
Unfortunately we had a very long wait for the food with young children which is never good. Have had very good meals here before but was disappointed in the food this time.
Thank you for the feedback. We are very sorry for the delay on your food. We constantly work hard to reduce wait times during busy periods but there are always going to be challenges when working with fresh food. We will communicate this whenever so but we understand this is hard when young children are waiting. We will continue to try and improve on this going forward.
Disappointed there was no drinks menu either separately or on the food menu and seem to be limited availability of soft drinks apart from the basics. Also took quite an effort to get some gravy for someone with a tomato allergy, we were told There was tomato purée in the gravy so they would have to have a dry roast lunch, when I questioned this and asked if they could make some sort of gravy they did come back with a vegan alternative which was fine but should’ve been offered instantly.
Thank you for the feedback. Sorry we failed to show you our mocktail menu as this would have given you a choice of varied soft drinks. We will look into why this was not offered. A tomato allergen isn’t listed as part of major allergen groups. It’s extremely rare and would not have been listed on our system so the team would need to be extremely careful to ensure 100% confidence. Apologies if this took a little while.
Slow service - 2 hrs for 2 courses - had to remind them we had not had main - not a good experience at all and won’t be rushing back
Thank you for the comments. We are very sorry for the slow service you received. We will do all we can to put this right and ensure service times to do not slip away from us again.
Poor menu choice and over priced and tips had to be paid
Thank you for the feedback. Sorry we got it so wrong that you thought it wasn’t value for money. We are constantly looking for ways to improve our menu and keep a varied offer on to suit all guests. We are sorry you felt the choice was limited. We will take your comments onboard.
Delicious food and staff really friendly and helpful.
Thanks for the 5 star review. Great to hear you love what we do.
Its a very friendly country pub. Lovely staff and food was good and good value.
Thanks for the feedback. Great to hear the team made you feel welcome and you enjoyed your meals. Hope to see you back soon.
Our food was excellent, the service was very efficient and everyone we spoke to was helpful and friendly. Will be coming back.
Thank you for the five star review and great feedback. Looking forward to welcoming you back soon.
Food prices seemed to have increased and was of a lower standard than previous experiences. Staff were lovely as usual.
Thank you for the feedback. We aim to keep our prices competitive but we will take your comments on board. Great to hear the team made you feel very welcome. Sorry we fell short with the food experience on this occasion.
We had a lovely lunch on Sunday, food was delicious, and service absolutely great..We did find it a bit stuffy indoors, too cold to be out but would have liked a window or two more open inside..
Thanks for the review and feedback. Great to hear you had a lovely Sunday lunch. Apologies about the lack of fresh air, very frustrating for us as such an easy fix. Next time we will make it a five star visit.
Highly recommend the food, very enthusiastic and attentive service. Disappointing New Zealand Sauvignon Blanc.
Thank you for the review and feedback. We will take on your points regarding the Sauv Blanc.
I’ve been here many times and had good food and service but on this occasion neither met my expectations
A roast pork dinner contained a stripped chicken bone within the green vegetables on the plate
The female manager on duty was made aware but offered no more than a verbal apology and even questioned that the bone had been placed there by another diner from the table
which was not the case as the only other meal at the table was a roast beef she then just walked away leaving my partner at the bar
Another less senior member of staff stepped in and a refund of one main meal was offered
5 hours later I experienced a severe upset stomach
This experience has made me question if I will return any time soon to eat here
Thank you for the feedback. It’s really disappointing to hear we got it so wrong on this occasion after so many good previous visits. We are looking into how this ever happened and why it was dealt with so poorly. We only hope you give us another chance on the merit of your previous experiences.
Such a shame as it was very quiet for a Saturday lunch time . The staff were really lovely and the food was good value for money. They deserve to do better.
Thanks for the feedback. It’s disappointing to see such a poor result and read relatively positive comments regarding both staff and food. Sorry if we got it wrong but difficult to understand if that was actually the case.
Not for foodies. Maybe OK if just want drinks. Establishment was clean
Hi Blue, we are sorry that the food let down your visit. It would be good to understand just what it was that you were unhappy with. Would you mind emailing us with a little more information at firstname.lastname@example.org? Thank you
Catch meal with a friend, sat outside from 5:30. Lovely warm evening. We both went for the lamb rump. This was fabulous, my friend agreed and I recommend it.
Also the portion size was spot on, not too little, not too much. Washed down with some cider. Will go again.
Hi Chris, thank you so much for taking the time to share your feedback regarding your experience! We're so pleased to hear that you enjoyed your visit with us so much and that yourself and your friend enjoyed the portion size and taste of your meals. We look forward to seeing you again next time!
Our dining experience was fantastic as it was the first time we went there a couple years ago. The food was incredible and the service was wonderful. The staff all interracted with our 2 year old son and even gave him is own cutlery rather than handing to us (his parents) as most places do which was just a lovely touch.
Thank you for sharing your five star review, Louise. We're pleased we made both yourself and your son so welcome, it was a pleasure to have you both and we hope to see you again soon.
We sat outside on a sunny day, the service and food were excellent, a thoroughly enjoyable experience.
Thanks for the great comments and five star review.
Very very average food. Was expecting a lot better but then again the reviews did warn us. The staff were nice but Definitely won’t be returning.
Thanks for the feedback. We are really sorry we got it so wrong for you on this occasion.
My crab starter was awful, cut into it and grey water squirted out. Little to no crab in it either. All our roast dinners looked like they’d been sat on the hot plate all day. The gravy was like jelly. Little veg and the price for the extra sides was expensive for yet more food that wasn’t fresh. We then moved into the garden for a pudding which we waited about 30 minutes for to then discover it had been taken to the wrong table - where no one was even sat which was confusing. The table that was available to sit on in the garden buy the duck pond was broken on one side which is very unsafe for young children that we had with us. This was a very disappointing experience for an extremely special occasion - all for an unbelievable £210!!
Thank you for the feedback. We are very sorry for the issues you have raised and we have been looking into these points in more detail. We are working with our suppliers to ensure we always have the best quality products but it seems we fell short on this occasion. We have rectified the issue around the wobbly furniture and we are always striving to reduce our service times during very busy periods.
A lovely Sunday roast. Thoroughly enjoyed the experience. Good size portions and very tasty. A real treat not to cook for a change.
Thanks for the feedback. Great to hear you enjoyed our Sunday roast and you could just relax and be taken care of.
Excellent food as always, very friendly and efficient service.
Thanks for the 5 star review and great feedback.
Great food and a lovely venue, will definitely be back.
Thanks for the five star review and great feedback. Looking forward to welcoming you back soon.
Lovely place in a beautiful setting
Food was excellent
Thanks for the 5 stars and comments. Great to see you love what we do.
Lovely restaurant, good food and service :-)
Thanks for the 5 stars and great comments. Hope to see you back at the Cricks soon.
Service was slow wait 25 minutes to get served and then another 20 to get a drink and finally got food at half none
Thank you for the feedback. We are very sorry we got it wrong on this occasion and struggled with service times. We will look at levels of team we have at peak times and ensure we do not make this mistake twice.
Fabulous lunch. Great tasty food and super friendly service.
Thanks for the 5 star review. Great to see you love what we do.
Best roast I have ever had! Great service and lovely warm pub! Come regularly with my family and we all love it!
Thanks for the great review. See you back at the Cricks soon.
Thanks to Shaun and Sharon & the kitchen team for a relaxed and enjoyable lunch. Steak sandwich very good in particular.
Thanks for the five star review. Sharon and Shaun will be pleased to read your comments. Glad to hear you loved the steak sandwich.
We really love the Cricketers and this was our first time back. The staff were fantastic and atmosphere was really lovely too, however the food wasn’t as good as it has been previously.
The puddings were fabulous however the Sunday roasts just were not up to their normal high standards. Still had a huge Yorkshire pud and they didn’t skimp on the meat however the roast potatoes and veg wasn’t great. Just a small side of cabbage and the roasties were not crispy or fluffy inside… The pigs in blankets and stuffing was also a bit weird, the stuffing was a sausage meat slice. That said, none of it was bad enough to send it back I just left a little disappointed.
I will go back, it could well have just been an off day, but perhaps I will give the roast a miss next time 😢
Thank you for the review and comments. Sorry to hear your roast wasn’t up to scratch on this visit. We will pick up with the kitchen team and make sure we iron out these issues. We are however pleased that you will be returning as you know this is not our usual standards. Hope to see you back soon.
The Cricketers Warfield does offer delivery in partnership with Deliveroo.
The Cricketers Warfield is rated 3.9 stars by 533 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.