The Counter - Walnut Creek - PRIORITY SEATING
Waitress dropped off check. I gave her my credit card and she disappeared for 15 minutes. I had to go find her, and then she didn’t know where my credit card was at. It was eventually found at the bar.
Pretty load outside
We had to ask for water twice AND silverware. Appetizer plates were not cleared off the table until our check came so we had tons of dishes on the table.
A 20% “tip” was automatically added to the bill. I’m a big tipper but the service sucked
Multiple orders were wrong, burgers we
Started with a Casa Rita, a little sweet but tasty, then built the BEST Bacon Cheese Burger (2 types of cheese) I have had in a while. Had the Onion Strings and a small salad. It took Elliana a bit to warm up the the rookie who did not know how things worked. By the end we were cool and the next time I want a burger I will get on BART (only 3 block walk) and go to Walnut Creek
The service is so bad! I think the reason why is because they automatically remove 20% gratuity to your bill. I guess since they know they are getting a tip already they don't care about what kind of service they give you. TIP Stands for To Insure Prompt Service. Tips shouldn't be automatic but it should be earned.
Walked in and told them we had reservations and employee just rolled their eyes. Took 15 minutes to get service once at the table (there were only 4 other tables). Wrong food was delivered twice to table. 20% gratuity automatically included additional gratuity highly encouraged.
Service could be better but our burgers were delicious. Def will be back
Great service. Good food
Service good meat not usual quality and taste. Meat very dry overcooked.
Everyone was very nice and Explained the covid rules. Food came it quickly and it was delicious!
The Counter has exceptional food and drinks, but the service seems hampered by the limitations placed on it by the pandemic. We will be back, hoping that service returns to its normal self in the near future.
The fried onion rings were a real treat, maybe the best I've ever had. And the impossible burger was also outstanding. A simple but very satisfying lunch.
Great place to meet friends and family. Enjoyed the burgers!
The Counter - Walnut Creek - PRIORITY SEATING offers takeout which you can order by calling the restaurant at (925) 935-3795.
The Counter - Walnut Creek - PRIORITY SEATING is rated 3.9 stars by 14 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.