The Counter - Mountain View - PRIORITY SEATING
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
I have no complaints about the food. It’s always been consistently good. My issue on this visit was they had no idea how to process my OpenTable Award points. They were unable to key in the number provided/printed to me from OpenTable and that the document read a zero balance. I had to show them the email I received stating I had redeemed points specifically for The Counter in that night and at that time. I also ordered a meal to go which was very soggy by the time the order was done. 18 mins had gone by from the time I got my bill before they just credited my bill for $25. The Manager had no idea how to process the coupon and came back and said she would just trust that the credit was for $25. By the time I got home the food I bought for my kids was cold and soggy. Needless to say the whole experience was disappointing... and to think I WAS having a really good day.
Usually reliable they really missed it this time. My daughter had a burger, I had the grilled cheese “trifecta”. 40 minutes later she had a decent burger and I had an ice cold grilled cheese sandwich with yucky re-congealed cheese. Not appetizing at all. They usually do better. They knew it too, because the comped our sodas.
I didn't actually get sat. the person told me they wouldn't be able to seat me at my reservation time so I left.
Chill place to go for burgers.
The Counter - Mountain View - PRIORITY SEATING offers takeout which you can order by calling the restaurant at (650) 948-2333.
The Counter - Mountain View - PRIORITY SEATING is rated 4.4 stars by 4 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.