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The Cloud, San Jose, San Jose Province

The Cloud

4.0
4
213 Reviews
$30 and under
Global, International
Restaurante ubicado en el piso 18 en las instalaciones del Hotel Hilton San José La Sabana, edificio más alto de Costa Rica, frente al Estadio Nacional. The Cloud, cuenta con un variado menú internacional diseñado por nuestro Chef Ejecutivo Daniel Rodriguez y el Sous Chef Andrés Campos, contamos con servicio personalizado que inicia con desayuno buffet y posteriormente almuerzo y cena a la carta. Su moderno diseño permite disfrutar de la imponente vista hacia el Valle Central, las montañas y el Parque Metropolitano La Sabana, degustando las especialidades culinarias en la parte interior del restaurante o en la acogedora terraza.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Global, International
  • Hours of operation
    Daily 6:00 am–10:00 pm
  • Phone number
    2220 9000
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Formal Attire
  • Executive chef
    Daniel Rodríguez
  • Catering
    Catering Service previamente coordinados con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com
  • Private party facilities
    Salones para reunión coordinados de manera directa con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com

What 213 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4Service
  • 4.1Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Costa Rica

    Great for brunch

  • Costa Rica

    Great for scenic views

  • San José

    Great for brunch

213 Reviews
  1. Miles

    Costa Rica

    3 reviews

    3.0

    3 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    While the service provided by our waiter at The Cloud - Hilton was commendable, our anniversary celebration lacked the special touch we had hoped for. Despite indicating the occasion in our reservation, there was no acknowledgment or effort to enhance our experience. The initial table lacked the desired ambiance, but upon informing our waiter, we were relocated to a better spot with a view. While the food was satisfactory, it failed to justify the high price point. Overall, our anniversary experience fell short of expectations, and I cannot recommend The Cloud, especially for special occasions.

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  2. EMLL

    Costa Rica

    1 review

    4.0

    1 review

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    The place is good, food also good, personal attention requires some more training

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  3. Iggy

    Costa Rica

    1 review

    4.0

    1 review

    Dined on February 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Buenos días Nos pareció que el corte de Angus debe mejorar. Y se debe incluir un menú para niños.

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  4. OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Fuimos a tomar café, delicioso ☕️👌🏼 Comimos el sandwich y es espectacular, lo recomendamos mucho.

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  5. rbbr

    Costa Rica

    1 review

    3.0

    1 review

    Dined on February 4, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    No señalan que el agua que ofrecen en un inicio es embotellada y se debe pagar El pan lo sirven casi al tiempo del postre, siendo que debería ser al mismo tiempo de traer la carta Preguntan si es una ocasión especial y en la atención importa poco o nada lo informado

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  6. Hola

    Costa Rica

    1 review

    4.0

    1 review

    Dined on February 2, 2024

    1. Overall 4
    2. Food 2
    3. Service 3
    4. Ambience 4
    Para ser un restaurante gourmet la comida no es satisfactoria para el costo que tiene deben mejorar la calidad Uno va a este tipo de lugares por el ambiente pero sobre todo para comer diferente y rico La comida no es buena.

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  7. VanessaR

    Costa Rica

    1 review

    5.0

    1 review

    Dined on January 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    La vista es espectacular, la comida y bebidas deliciosas, ni una queja del servicio fue excelente!

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  8. EstebanO

    Atlanta Metro

    2 reviews

    4.0

    2 reviews

    Dined on January 3, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Very good experience. Could improve the menu. Add kids menu and additional dishes

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  9. AlexaL

    Costa Rica

    1 review

    2.0

    1 review

    Dined on January 1, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3
    Terrible esperar para 5 personas una hora por unos entrantes y unas bebidas. Cabe recalcar que el servicio de atención de los meseros es muy bueno pero la comida es terriblemente mala para esperar más de una hora por su preparación. Un ambiente con mucho caché y buenas vistas pero nada destacable por su comida un rissotto que parecía más un arroz con pollo con el pollo en filetes ? Y camarones en tempura crudos por dentro. No llegamos ni al postre.

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  10. AdrianR

    Costa Rica

    1 review

    4.0

    1 review

    Dined on December 26, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The place is spectacular, in my opinion the food is very expensive compared to similar places. The menu does not include 13% or 10% taxes, so add 23% to your order.

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  11. OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on December 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente velada, atención y platillos. Como oportunidad, sugiero que el servicio de bebidas sea más pronto

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  12. PaulaC

    Costa Rica

    1 review

    1.0

    1 review

    Dined on December 19, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    They service was very slow, there we're nota enough people to serve, they forgot the entrance, the napkin had a hair, the food was not tasty and we waited an hour and a half for it

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  13. AramysB

    Costa Rica

    1 review

    4.0

    1 review

    Dined on December 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Lugar ideal para disfrutar, vista panorámica espectacular y servicio 10/10

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  14. RicardoU

    Costa Rica

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    El restaurante ubicado en un piso 18, podría explotar de mejor manera la hermosa vista, pues son muy pocas las mesas que cuentan con vista. Además, siento que le hace falta ambientación, elegancia al lugar, para estar a la altura de ese piso 18, y de la gastronomía que ofrece. Así como está, nos ofrece un bonito restaurante promedio de un hotel, para desayunos y almuerzos Buffet... pero podrían aspirar a un maravilloso lugar, para disfrutar de una cena inolvidable.

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  15. ArielM

    Miami

    1 review

    1.0

    1 review

    Dined on December 19, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Esperamos 45 minutos y nunca nos atendieron. Nos fuimos!

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  16. OpenTable Diner

    Costa Rica

    1 review

    3.0

    1 review

    Dined on December 15, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    El servicio a la mesa es lento, para lo que se paga, el servicio debería de ser mucho mejor, vale la pena mejorar por que el lugar es precioso.

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  17. VirginiaC

    Costa Rica

    1 review

    5.0

    1 review

    Dined on December 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The place to be. Lovely Sunset. The food was delicious

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  18. DennisH

    Costa Rica

    1 review

    3.0

    1 review

    Dined on December 13, 2023

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3
    I would advise against ordering meat dishes here. During my visit, the kitchen struggled to cook the meat to the requested doneness. This happened with multiple orders, so it seems to be a consistent issue. Improvements in this area would greatly enhance the dining experience.

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  19. OpenTable Diner

    Costa Rica

    6 reviews

    5.0

    6 reviews

    Dined on December 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente el servicio, pero en especial de Francisca la mejor salonera de todos siempre atenta siempre amable y muy entregada al servicio una experiencia magnifica

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  20. AlexanderS

    Costa Rica

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Un excelente ambiente, frente al Estadio Nacional y las montañas del Valle Central.

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  21. OpenTable Diner

    Costa Rica

    1 review

    2.0

    1 review

    Dined on December 7, 2023

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 1
    Uno piensa q al ir allí va a tener vista panorámica, pero solo dos mesas la tienen, las demás no, esto a pesar de haber reservado ; la parte de la terraza está habilitada para tomar algo pero no para comer , la comida estuvo rica, el vino fue sabroso.

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  22. OpenTable Diner

    Costa Rica

    1 review

    3.0

    1 review

    Dined on December 3, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    A simple silver that can be found anywhere else, flavor? Normally, I ordered a cup of wine and it took them more than 10 minutes to serve it to me. They lack desserts, the same options that you get in other places. general, rest overrated

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  23. JoseR

    Costa Rica

    1 review

    1.0

    1 review

    Dined on November 12, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    We were the only table on Sunday morning and the service was painfully slow. Our order was not accurately placed.

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  24. StephanieB

    Costa Rica

    1 review

    3.0

    1 review

    Dined on November 12, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    La máquina de café estaba dañada y la mayoría de comida estaba demasiado salada

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  25. OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on November 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Excelente comida, muy buena atención, instalaciones súper chivas!

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  26. OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on October 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a very pleasant and delightful experience The food was amazing and I cannot wait to return

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  27. ThomasG

    Costa Rica

    1 review

    5.0

    1 review

    Dined on September 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Comida deliciosa y buena atención por parte del equipo

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  28. Kari

    Costa Rica

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Escogimos el lugar para desayunar, el servicio fue excelente y el ambiente muy acogedor. Recomendado!

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  29. MichaelC

    Costa Rica

    1 review

    4.0

    1 review

    Dined on September 9, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Gran Lugar, Excelente la Vista y muy buena la comida

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  30. FedericoP

    Costa Rica

    1 review

    4.0

    1 review

    Dined on September 1, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Probamos el pulpo y los tacos de birria. Muy ricos ambos.

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  31. RodolfoC

    Costa Rica

    1 review

    5.0

    1 review

    Dined on August 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Reservation was made to have dinner. They brought all things super fast and was very tasty Keep in mind they serve small portions

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  32. SebastianA

    Costa Rica

    2 reviews

    3.0

    2 reviews

    Dined on August 27, 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2
    Indiqué que quería reservar en Terraza y no me complacieron. A pesar de que reservé 1 semana antes. Estuvo lloviendo un rato pero al salir vi que había gente en las mesas de terraza. La comida es buena pero muy cara para lo ordinario que ofrecen. El servicio es muy bueno.

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  33. Eeeee

    Costa Rica

    1 review

    4.0

    1 review

    Dined on August 24, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Esperar a terminar el plato antes de retirarlo, mejorar sabor de la comida

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  34. MarioA

    Costa Rica

    1 review

    3.0

    1 review

    Dined on August 19, 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excelente ambiente, muy buen servicio, y la comida estaba buena. El único detalle es que si van a aplicar alguna promoción (2x1) en el desayuno bufete, deben indicar antes de que les cobren porque sino la tarifa será normal para las 2 personas.

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  35. OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on August 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Todo muy bien y rico. Lugar tranquilo y apto pra comer y pasarla bien

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  36. Kenny

    Costa Rica

    1 review

    5.0

    1 review

    Dined on August 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Un lugar bastante bonito, buena ubicación el servicio es bueno más no tan excelente como hubiese querido, la comida muy buena

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  37. LuisV

    Costa Rica

    1 review

    4.0

    1 review

    Dined on August 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food. The sangria was not the best. Beatiful view.

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  38. OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on August 15, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Precios carísimos una copa de vino casi 10,000 cólones y la calidad de la comida pésima. El servicio muy malo y el restaurante las instalaciones no eran lo esperado, parece un comedor

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  39. Rommel

    Costa Rica

    4 reviews

    4.0

    4 reviews

    Dined on August 14, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    La comida es excelente pero el precio es bastante más elevado de lo que se obtiene, especialmente en bebidas. No tienen nada especial y son bastante caras.

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  40. LizbethR

    Costa Rica

    1 review

    5.0

    1 review

    Dined on August 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 3
    Los extranjeros y los nacionales deben ser atendidos de la misma forma. Pedí información de precios antes de ir y no me la dieron muy clara, o yo no leí bien el anuncio pero tampoco me sacaron del error. El desayuno es muy bueno, pero un precio razonable seria de 15 mil colones o 16 mil lo máximo , ya casi 20 mil es mucho. gracias

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required

FAQs

The Cloud is rated 4 stars by 213 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for The Cloud

Hilton San José La Sabana Antiguo Restaurante El Chicote, Piso 18 San José San José, 10109 Costa Ric, San Jose, San Jose Province 10108

Additional information

  • Cross street
    Dentro del Hotel Hilton San José, frente al Estadio Nacional
  • Neighborhood
    San José
  • Hours of operation
    Daily 6:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Global, International
  • Dining style
    Casual Elegant
  • Dress code
    Formal Attire
  • Parking details
    Debe llegar por la entrada al hotel Hilton San José.
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Daniel Rodríguez
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    2220 9000
  • Catering
    Catering Service previamente coordinados con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com
  • Private party facilities
    Salones para reunión coordinados de manera directa con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com
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