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The Cloud, San Jose, San Jose Province

The Cloud

4.4
4.4
104 Reviews
$30 and under
Global, International
Top Tags:
Restaurante ubicado en el piso 18 en las instalaciones del Hotel Hilton San José La Sabana, edificio más alto de Costa Rica, frente al Estadio Nacional. The Cloud, cuenta con un variado menú internacional diseñado por nuestro Chef Ejecutivo Daniel Rodriguez y el Sous Chef Andrés Campos, contamos con servicio personalizado que inicia con desayuno buffet y posteriormente almuerzo y cena a la carta. Su moderno diseño permite disfrutar de la imponente vista hacia el Valle Central, las montañas y el Parque Metropolitano La Sabana, degustando las especialidades culinarias en la parte interior del restaurante o en la acogedora terraza.

Make a reservation

2 people
7:00 PM
Booked 2 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Global, International

  • Hours of operation

    Daily 6:00 am–10:00 pm

  • Phone number

    2220 9000

  • Website

    http://www.sanjoselasabana.hilton.com/

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Formal Attire

  • Executive chef

    Daniel Rodríguez

  • Catering

    Catering Service previamente coordinados con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com

  • Private party facilities

    Salones para reunión coordinados de manera directa con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com

What 104 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4.6Ambience
  • 3.9Value

Noise • Moderate

Loved For

  • Costa Rica

    Great for Lunch

  • Costa Rica

    Outdoor Dining

  • Costa Rica

    Special Occasion

  • Costa Rica

    Most Booked

  • San José

    Fit for Foodies

  • San José

    Great for Lunch

  • San José

    Special Occasion

  • San José

    Most Booked

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Filters

  1. FM

    FerMC

    Costa Rica

    1 review

    4.0

    1 review

    Dined on August 6, 2022

    overall4food5service5ambience5
    En general una bonita experiencia por la comida, el servicio y la vista de los alrededores, aunque a un precio alto y con un ambiente por ratos bastante ruidoso.
  2. ML

    MarioL

    Costa Rica

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food3service4ambience4
    No tienen mucha idea acerca de alergias e intolerancias alimentarias. La comida está bien aunque los precios un poco altos para lo que ofrecen
  3. OT

    OpenTable Diner

    Costa Rica

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    overall4food4service4ambience4
    El trato en la atención muy bien pero el salonero estaba sobrecargado de comensales que atender y se le olvidaron un par de cosas del pedido. La comida se demoro creo que más de lo normal, pero compensa los sabores y la calidad. No obstante el pato que se supone viene en una burbuja Ahumada no venía así, tuve que indicar yo que eso venía así. El lugar es un 100 por sí mismo y por eso se disfruta, pero hubo esos detalles que considerando el precio que se paga uno esperaría no haya margen para el error.
  4. EM

    ErikaM

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5
    Excelente servicio y ambiente . La comida deliciosa y el personal de calidad.
  5. AU

    AllanU

    Costa Rica

    2 reviews

    5.0

    2 reviews

    Dined on July 19, 2022

    overall5food5service5ambience4
    La pase increíble en el cumpleaños de mi mamá, nos atendieron super! La comida es inigualable! Recomendado el pulpo, es delicioso!!
  6. AS

    AracellyS

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5
    Me Encanta la comida, la música de lo jueves, espectacular ambiente seguro
  7. SL

    SilviaL

    1 review

    1.0

    1 review

    Dined on July 10, 2022

    overall1food1service1ambience1
    The restaurant didn't have a nice view and it is what you expect from a place called The Cloud. Didn't have sangrias at the menu. Over priced and over rated.
  8. TJ

    TatianaJ

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience5
    Todo fue muy bueno. Lo único que me pareció exagerado fue el precio de los tragos. Por un Aperol Spritz pagué ₡7300. Por lo general cuestan entre ₡4000 y ₡5000. Lo demás fue muy bueno.
  9. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 9, 2022

    overall1food2service1ambience4
    Me parece sobrevalorado para lo que es, la vista si muy cool pero el servicio y la atención terrible por lo menos los de la entrada, no volvería ni los recomendaría jamás
  10. s

    susanab

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Vista majestuosa, recomendado para asistir con amigos.
  11. MR

    MariRB

    1 review

    5.0

    1 review

    Dined on July 7, 2022

    overall5food4service5ambience5
    La experiencia fue agradable, y el sabor de la comida rico. Sin embargo, me salió un pelo en el platillo. No quise reclamar puesto que ya casi me lo había comido y además no quería opacar la celebración a mi acompañante
  12. JL

    JerryL

    Costa Rica

    3 reviews

    4.0

    3 reviews

    Dined on June 23, 2022

    overall4food3service5ambience5
    Fine service and world class view. Rather ordinary menu.
  13. DP

    DeanP

    Costa Rica

    5 reviews

    2.0

    5 reviews

    Dined on June 17, 2022

    overall2food1service2ambience4
    Service staff seemed lost, very loud music with little hard surfaces so a lot of echo. Very slow service and food. Most of the dishes were inedible.
  14. MA

    MARIELAZ

    Costa Rica

    4 reviews

    3.0

    4 reviews

    Dined on June 12, 2022

    overall3food3service1ambience4
    La atención al cliente muy lenta y estaban vacíos. La comida puede mejorar.
  15. P

    Profesandi

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5
    The view is amazing, the price is expensive, but i returning back again!!!
  16. R

    Ranfer

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5
    Excellent ! Breakfast was according with a standard of this kind of service,
  17. JR

    JacquelineR

    1 review

    4.0

    1 review

    Dined on May 31, 2022

    overall4food5service4ambience5
    La mesa asignada no me gustó. Habían muchas vacías y nos dejaron cambiar de mesa.
  18. OT

    OpenTable Diner

    Costa Rica

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food3service5ambience5
    Excelente servicio, menú variado. Precio alto.
  19. OT

    OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience2
    anniversary
  20. SF

    SFO0214

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5
    Agradable experiencia para desayunar. Un poco ruidoso por la cantidad de personas en el sitio.
  21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 17, 2022

    overall4food4service2ambience4
    El salonero brusco y nada servicial, totalmente deficiente en atención a clientes.
  22. YY

    YYLCYC

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food3service4ambience5
    Service and ambience was good overall, but I was a bit concerned about the waiters not using face masks, since we´re still in a pandemic period, even though the president of Costa Rica had recently announced this usage as a personal decision. But still, this business is about serving food that we consume directly, so the restaurant should be more strict with health protocols. As a matter of fact, the waiters talked above the dishes when serving it and since it's a international hotel, customers come all over the world, so the virus might spread easily like this. On the other hand, the portion of my spaghetti with seafood seemed quite small for the price they were charging. It was good, but not super yummie. The view from our seats was amazing, though.
  23. MC

    MayraC

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience4
    Me agradó en mucho el lugar, lla espectacular vista, la comida y la atención. La reserva fué para 2 y NO me gustó el TAMAÑO de las mesas, sumamente pequeñas. Un lugar para regresar definitivanente!!!
  24. OG

    OscarG

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on May 6, 2022

    overall4food4service4ambience4
    Food was good but not spectacular, prices were elevated and didn’t include taxes (which made it more expensive). The view is nice from the terrace but not from the inside the restaurant. There was live music on the bar next to the restaurant and the noise was unbearable, we had to eat fast and skip dessert because we could not chat to each other.
  25. JS

    JorgeS

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on May 3, 2022

    overall4food4service5ambience4
    Excellent food, even though they did not have more duck and lobster that day. The place was a bit hot.
  26. MD

    MilenaD

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service4ambience4
    Beautiful place nice food good service on this occasion too quiet for a Wednesday celebration. Sitting outside would have been nice but the wind made it too cold, outside heaters are in need.
  27. OT

    OpenTable Diner

    Costa Rica

    10 reviews

    5.0

    10 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5
    We went for my sister’s graduation from college. Very nice place, we were lucky enough to get a table at the terrace, views from San Jose are amazing from up there. Highly recommended. Good cocktails, good food and good ambiance.
  28. OT

    OpenTable Diner

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on April 24, 2022

    overall4food3service2ambience5
    Demasiado lentos en servicio, y precios muy caros para el servicio
  29. OT

    OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food4service5ambience4
    Excellent place. Good price for such a luxury, clean, nice, delicious place with a incredible view to all San Jose downtown
  30. VE

    VanessaE

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food3service5ambience5
    Un servicio impecable , excelente atención y la entrada de Carpaccio de pulpo increíble !!!!
  31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 5, 2022

    overall5food5service4ambience5
    Hermoso lugar y excelente comida.
  32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 3, 2022

    overall3food1service3ambience3
    No siguieron las indicaciones de preparación de la comida, comida fría, excesivo precio por lo que se obtiene
  33. VJ

    VanessaJ

    1 review

    2.0

    1 review

    Dined on March 26, 2022

    overall2food2service2ambience3
    Me parece que el precio del desayuno es exagerado para la calidad de lo que ofrecen. Son casi 20mil cólones por persona por un desayuno regular, en otros sitios encuentras mejores desayunos por mucho menos dinero de que se paga ahí. No volvería. La vista no compensa el gasto económico.
  34. DS

    DaisyS

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5
    Excelente atención, comida muy buena y muy buen ambiente. Gracias
  35. V

    Visitor

    Orlando

    1 review

    3.0

    1 review

    Dined on March 20, 2022

    overall3food1service4ambience4
    El menú es muy limitado. La comida es buena, pero le falta mejor en sabor. La presentación de las comida, también debe de mejor. Los tiempos de espera son bastante extensos desde el pedido de la orden y el plato en la mesa.
  36. EV

    EvelynV

    Costa Rica

    1 review

    3.0

    1 review

    Dined on March 18, 2022

    overall3food4service1ambience4
    Not a terrific service that you would expect in that expensive restaurant. No bottle water, no offering a second drink, coffee wa cold.
  37. RR

    RonaldR

    Costa Rica

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5
    La atención bastante buena, la comida estaba muy sabrosa, el ambiente muy agradable!
  38. BT

    BernardoT

    Costa Rica

    1 review

    4.0

    1 review

    Dined on March 10, 2022

    overall4food4service5ambience4
    La atención y el servico excelentes. Los precios comodos y justos. La comida excede el "muy buena".
  39. OT

    OpenTable Diner

    Mexico City

    3 reviews

    5.0

    3 reviews

    Dined on March 10, 2022

    overall5food4service5ambience5
    Muy bonito lugar, solo falto un poco de variedad en la comida, fruta y panadería excelente
  40. OT

    OpenTable Diner

    Costa Rica

    1 review

    5.0

    1 review

    Dined on March 9, 2022

    overall5food5service5ambience5
    Cumpleaños

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Contactless payment available

  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables

  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required

FAQs

The Cloud is rated 4.4 stars by 104 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 2 times today
Google Map for The Cloud

Hilton San José La Sabana Antiguo Restaurante El Chicote, Piso 18 San José San José, 10109 Costa Ric, San Jose, San Jose Province 10108

Additional information

  • Cross street

    Dentro del Hotel Hilton San José, frente al Estadio Nacional

  • Neighborhood

    San José

  • Hours of operation

    Daily 6:00 am–10:00 pm

  • Cuisines

    Global, International

  • Dining style

    Casual Elegant

  • Dress code

    Formal Attire

  • Parking details

    Debe llegar por la entrada al hotel Hilton San José.

  • Payment options

    AMEX, MasterCard, Visa

  • Executive chef

    Daniel Rodríguez

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

  • Website

    http://www.sanjoselasabana.hilton.com/

  • Phone number

    2220 9000

  • Catering

    Catering Service previamente coordinados con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com

  • Private party facilities

    Salones para reunión coordinados de manera directa con nuestra Gerente de Banquetes Vanessa Vidal al email eventos@hiltonlasabana.com

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