The Clarendon Royal Hotel

Reseñas de The Clarendon Royal Hotel de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Londres1 reseña

   3.0

   Comieron en 21 de agosto de 2021

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   Food was good but poached eggs were over cooked and chips were incredibly salty. The service was the most disappointing, even though we booked in advance the table wasn’t ready for us and the staff were quite rude, especially the guy who was very short with us, greeting us with “what do you want?” in a very unfriendly manor.
   

   • 

   ¿Te fue útil?

2. OT

   Comensal de OpenTable

   Kent1 reseña

   5.0

   Comieron en 13 de agosto de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely food would recommend to anyone i enjoyed my meal
   

   • 

   ¿Te fue útil?

3. M

   Minty

   Kent2 reseñas

   3.0

   Comieron en 4 de julio de 2021

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   Fantastic food terrible staff except the manager who was lovely. On entry I went to the bar as no one was about. I was greeted with “yes”, I said I had a table for two booked for 50th birthday. I expected to be shown to a table but she just waved her arm in the air and said, sit where you like. RUDE. No one came to ask if we wanted a drink so again had to go and find someone. I asked the manager for a cocktail menu which he bought me. Still no one came to take my order so I called across to the bar to ask for a cocktail and was told I could only have what was on tap. So I said, what’s the point of giving me a cocktail menu then. I told her the manager gave me the menu, she went off in a huff muttering what sounded like, well I’m not doing it, but I can’t be sure. She came back and said, ok you can have one then, which the manager made for me. Which I might add was lovely. The service didn’t get any better from the waitress’s and bar maid. I pointed out that they had an ant problem as they were crawling over the window sill. I took photos, they said the ants were attracted to my cocktail. Having said all that the food was excellent, so if you don’t mind the attitude of staff it’s worth going for the tasty food. It’s a beautiful setting and lovely building.
   

   The Clarendon Royal HotelSe respondió el 15 de julio de 2021

   Dear Minty, Thank you very much for bringing this to our attention. First of all I would like to sincerely apologise for the service you received. It is not the standard of service stablished at The Clarendon Royal Hotel and not one that I am proud to execute. Further to our telephone conversation, if you decide to come back to us and give us another chance, please contact me directly and I will ensure your next visit is a more memorable one. Kind regards, David Benavent
   

   A 1 persona le resultó útil

4. L

   Ladies33

   Londres2 reseñas

   5.0

   Comieron en 3 de julio de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We are Ladies that lunch and really enjoyed our time here. So chilled we ended up staying 6 hours just chatting, eating and drinking! Food excellent as was the service! Thank you
   

   • 

   The Clarendon Royal HotelSe respondió el 15 de julio de 2021

   Dear Ladies33, Thank you very much for the fantastic comments. We are all looking forward to many more ladies lunches. Best, The Clarendon Royal Team
   

   ¿Te fue útil?

5. PN

   PaulN

   Kent26 reseñas

   4.0

   Comieron en 20 de junio de 2021

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   Father’s Day treat . Sat in the marquee. Little sparse with features. But a great view over the river . Food was ok but only warm. Service was very good
   

   The Clarendon Royal HotelSe respondió el 15 de julio de 2021

   Dear Anonymous, Thank you very much for the review. We are working on dressing the marquee correctly, as you can appreciate it is a very large space and the logistics of it are not straight forward, however we are getting the right features. We hope next time you come, you will feel great in the marquee. Looking forward to seeing you. Best, The Clarendon Royal Team
   

   ¿Te fue útil?

6. TS

   TeresaS

   Kent1 reseña

   5.0

   Comieron en 4 de junio de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food chilled atmosphere definitely would go back again .
   

   A 1 persona le resultó útil

7. OT

   Comensal de OpenTable VIP

   Londres8 reseñas

   4.0

   Comieron en 31 de mayo de 2021

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Good outside area but the water was a bit iffy
   

   The Clarendon Royal HotelSe respondió el 11 de junio de 2021

   Dear Anonymous, Thank you very much for comments. We hope to see you soon. Best, The Clarendon Royal Team
   

   A 1 persona le resultó útil

8. OT

   Comensal de OpenTable

   Kent1 reseña

   5.0

   Comieron en 22 de mayo de 2021

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Will be going back
   

   The Clarendon Royal HotelSe respondió el 24 de mayo de 2021

   Dear Anonymous, We also hope to see you back soon. Thank you very much. Best, The Clarendon Royal Team
   

   A 1 persona le resultó útil

9. OT

   Comensal de OpenTable

   Kent1 reseña

   5.0

   Comieron en 22 de mayo de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Food delicious, much higher standard than last time I ate here! The Chefs choice range was better than anything available in the Gravesend area! The only drawback was the limited choice of vegetarian options; there was plenty of choice in the burgers and snacks but only. One Main Meal option. However I’m sure as they expand their upper range this will be remedied The service was excellent and ambience as good as can be managed under present conditions. I hope to return soon!
   

   The Clarendon Royal HotelSe respondió el 24 de mayo de 2021

   Dear Anonymous, Thank you very much for your comments on your recent visit to The Clarendon Royal Hotel. You are right to say that the vegetarian option is quite limited at the moment. The vegetarian offering as well as the vegan, are being improved as we speak and we hope the next time you visit us,, you will be spoilt for choices. We are looking forward to welcome you back in the not too distant future. Best, The Clarendon Royal Team
   

   A 1 persona le resultó útil

10. O

    Opentable

    Kent1 reseña

    5.0

    Comieron en 21 de mayo de 2021

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Very good food and will definitely return again soon.
    

    A 1 persona le resultó útil