The Chop House - Sevierville
Established in 1992 by Mike Connor with the help of family and friends, The Chop House® has become one of the premier casual restaurant concepts in the Southeast, with 12 locations spread across 4 states.
Our number one goal is to provide a superior dining experience to every guest. We do this by providing guest-obsessed service and generous portions of delicious food using the freshest ingredients.
Really amazed with how bad our experience was. Server kept avoiding coming to our table because our food took an hour and 15 minutes. Lobster was over cooked when we finally got the food and no apologies from anyone. Server even had someone else drop the check off. Unacceptable. Especially on our anniversary.
Sadly, this is a very disappointing meal.
We were told that if we got to the restaurant early, they would seat us right away. They didn’t.
Then, after our order was taken, it took forever for the food to come to the table. One of our steaks was delayed for about an additional seven minutes. When it finally came out, it was well over done. by that time we were tired and ready to leave.
The salads were also very nondescript.
The waiter, while a nice fellow, really needs to learn his craft. And, the kitchen needs to learn how to cook. We won’t be back.
Steak was too fatty, left a lot on the plate!
Great location. Great atmosphere. Great food. No complaints.
Very good experience! Wait staff was very attentive and courteous
As always Great
Had a great fun time at the bar intentionally waiting for my table and once ready the reservation was on time. Meal was terrific. Not to often able to find a perfectly cooked prime rib. You folks nailed it.
Always great food. Service tonight was outstanding!
Very first visit. Great food, LOVE the online reservation process. So nice!
Birthday and they helped us celebrate
The Chop House is a MUST when we visit Pigeon Forge / Gatlinburg and I made 'what I thought was a reservation' to celebrate my anniversary. We have visited this restaurant many times and have always had great service until now. When we arrived at our scheduled time, we were informed that the restaurant does not in fact accept reservations and it is ONLY call ahead seating. Then there was NO reference of celebrating our anniversary (as I had indicated when I made the so-called reservation) and we were placed in a corner booth that was meant for 6 in the bar area. DEFINITELY not a preferred area. The food was ok but the server was kind & friendly. Just not what I expected and how I expected to celebrate our anniversary. If I had wanted a bar atmosphere, I could have gone to Ole Red in Gatlinburg and at least been entertained with the music.
The food was super good, our waitress was excellent, my only complaint was it took an hour and 15 mins to get our food, which with a 2 year old child sitting still for that long can be a task within itself.
The prime rib was delicious. The service was excellent. The wait time was reasonable by using Open Table.
The food was like you would eat at Longhorn or Texas Roadhouse..
Only difference was it was much more expensive. 80.00 bucks..
Go to Texas Roadhouse eat the same steak save 30.00 bucks..
Although it is not a fast paced.. which we liked..
Server Andrea who we’ve had for a few years now is very unpleasant.
Food was great. But we had a reservation, checked in and people coming in and getting on wait list were getting tables before us.
Vacationing in the Great Smokey Mts and found this jewel of a restaurant! Delicious food! Great service! Quiet ambiance!
Food was excellent and our server was nice.
Really bothered me that they didn’t take away the empty plates while we were eating but got a free dessert for my birthday. I would definitely recommend this place to a friend!
Reservation for 7:00 and got seated early even though they were very busy. Service was great and the food was better! Had the petit pork chops with mashed potatoes and salad. Delicious. Shared dessert with my family and it was terrific. Can’t say enough good. We visit this area once a year and the chips house has definitely
Made it in to the permanent rotation!!
I live in the area and this is still one of my favorite places to eat. They have great lunch specials at a very reasonable price. Food and service is always excellent. Highly recommend.
Our waitress was great. Food was really good as well.
We eat here every time that we are in the area. Always great food at a good price and always great service!
Booked on Open Table. We arrived a little early and were seated immediately. The service was excellent and the food was delicious.
Steak ordered medium and it was well done and very dry, worse fillet I have ever had
This was the perfect place to celebrate our friends anniversary. Lindsey was our server and she made the experience INCREDIBLE! Definitely recommend for a memorable dinner experience!
Great food and atmosphere! The Prime Rib was exceptional!
This was one of the worst restaurant experiences I’ve ever had. The only redeeming thing was our server Adrienne. She was great, but the overall experience was awful.
It was our 40th anniversary and we couldn't have chosen a better venue in which to celebrate. I
The CHOP HOUSE staff treated us royally and the food was excellent!!! We always choose the CHOP HOUSE for our special nights out. Thank you.
Ribs were outstanding!! Service was adequate but a little indifferent. We sat outside, which was great, but maybe being out of the main flow was the reason.
When our meal came out, it was the incorrect order. I had ordered steak medallions and they brought a 6 oz. filet. My husband ordered a medium rare ribeye and was brought a well done ribeye. They then brought our correct order but 1/2 of my steak medallions was inedible. It was very tough and gristly. I have never had filet medallions that were inedible. Overall, it was a bad experience. We will not be going back.
Great service, delicious food (we loved the deviled eggs), and so sweet of them to give us dessert to help us celebrate our honeymoon :)
Food was fresh no preservatives and cooked perfectly.
Our 1st time there and my husband and I loved it!!! Best Steak house, hands down!!! Better then Ruth Chris too!!! We can not wait to go back, we wish their was one closer to us...like Charlotte, NC.
Food and service were good but a little noisy.
Everything was great. We even went back the next day to get more of the lobster tails.
Consistantly good food! We eat here every time we are in town.
Good food, good service and good environment
Wait staff that I saw in the bar area were unprofessional. Talking loudly to each other about issues with food orders. The food a steak and prime rib were overly fatty. Don’t know what happened here. We lived in the are a few years ago and went here for an upscale experience. Not anymore.
Excellent food. Cheesecake was superb. Service was perfect. Seated right away. Server was very attentive