The Chester

The Chester reviews from people who’ve dined at this restaurant. Based on recent rating.

1. BD

   BeeDubs VIP

   Greater Boston13 reviews

   3.0

   Dined on June 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Great location for outdoor dining. Good service but, wife’s avocado toast with egg was cold. My entree came out cold and rare. Upside, fries were hot. Cost is what one would expect for the location.
   

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2. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on May 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The dining experience at this establishment was truly disappointing. The dishes seemed to be made from frozen food that was simply reheated. Our order of chicken and waffles was dry and tough, while the steak and eggs were so hard that they were difficult to chew. The fact that the restaurant was empty on Mother's Day should have been a warning sign in itself. I will definitely not be returning to this place and would advise others to steer clear as well.
   

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3. OT

   OpenTable Diner

   Richmond1 review

   1.0

   Dined on January 14, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   overall, our experience was a 2.5 out of 5. we arrived on time for our reservation, and were sat immediately. it took about 20 minutes for a server to come over. we then ordered drinks and entrées where the entrées came out almost 50 minutes later. The drinks were good and the food was good it was just unfortunate how long it took us to get our food. Our server was really nice don’t get me wrong. We were just disappointed on how long everything was taking and we were there for a total of 2 hours. 
   

   The ChesterResponded on January 17, 2024

   Greetings, We are sorry that you feel as if you were not attended to in a timely manner, we strive to provide exceptional service. We are glad you enjoyed the food and drinks. I want to assure you that we take guest feedback very seriously. Kindly reach out to us at social@theghg to let us know how we can improve your experience for next time. Thank you, The Chester
   

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4. JS

   JasonS VIP

   New York City5 reviews

   5.0

   Dined on October 26, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lauren is a great server. She always makes her customers feel welcome.
   

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5. FS

   FrankS

   Switzerland1 review

   2.0

   Dined on October 7, 2023

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The seleted wine was not cold. The music was soo lound, you could not hear your friends.
   

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6. OT

   OpenTable Diner

   Baltimore5 reviews

   5.0

   Dined on June 17, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely for a quick bite on the west side , Attentive service
   

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7. OT

   OpenTable Diner

   New York City5 reviews

   5.0

   Dined on May 6, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The ambience was great. The noise level is pretty loud, but it is a good spot to get lunch real fast.
   

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8. MC

   MelissaC

   New York City3 reviews

   5.0

   Dined on April 27, 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our Waitress, Iris, was new, but eager to get it right and went out of her way to please our large table of 7. She was supported by a lot of the staff and we all were impressed with the attention. The food was excellent. The only complaint was the weather...it made the semi-enclosed areas hard to keep warm. It was either too cold without the heat lamp or our heads were roasting from the heat lamps. But we didn't care much as this was a sibling get together and we had a lot of fun.
   

   The ChesterResponded on May 1, 2023

   Hi MelissaC, Thanks for your excellent review. We are so pleased you had an incredible time and we hope you'll dine with us again soon! Regards, The Chester
   

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9. JF

   JudyF

   New York City3 reviews

   4.0

   Dined on April 13, 2023

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   The waiter took our order for drinks and then we sat there waiting. After 25 minutes, we called over the hostess to complain. She got another waiter to serve us our drinks and take our order. After that everything was fine. The waiter told us that he had just started a week ago.
   

   The ChesterResponded on May 1, 2023

   Hi JudyF, Thanks for your lovely review. We're glad that overall you had a wonderful time with us and we are definitely making sure we keep on improving! We hope you'll dine with us again soon. Regards, The Chester
   

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10. M

    Minkymank

    New York City5 reviews

    4.0

    Dined on March 5, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Friendly service. We were the only people for brunch at 11am on Sunday. The brunch menu was fairly small with the standards, but found it a bit pricey for what it was. Nothing really terribly exciting but portions were decent and everything tasted fine.
    

    The ChesterResponded on April 7, 2023

    Hi Minkymank, Thanks for your kind review. We're glad that overall you had a lovely brunch with us. We hope you'll visit us again soon. Regards, The Chester
    

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