Sadly they were out of the entire raw bar and the fish of the day and we sat at 5:30.
Food was amazing. Just wish there was more of it per order. Drinks were good yet strong. Definitely a place to get a good buzz. Ambiance is cheerful. Service is outstanding!
Thank you for your amazing review! We're so happy to hear you had a wonderful experience and we hope to see you again soon! Regards, The Chester
I booked a reservation for six people a week before the night for my birthday celebration when i called an hour before they told me that my reservation had been canceled due to a private event. if i would have not called to confirm i would have never known. very unprofessional
We thought because this restaurant was part of the Gansevoort Hotel that it'd be busy, well-staffed, and fairly interesting. Instead, it was empty (NYC offers a lot of food options, so this is only somewhat surprising), the waitress tried to do the 'no notepad' approach to memorizing our order, but had to come back and doublecheck on certain items, and then had to inform us a few times that something was out of stock, despite the place being empty. The food itself was OK, and the waitress was pleasant (although whenever I said "thank you" she said "no problem" as opposed to "my pleasure"), but I nothing about my experience here was notable enough to imagine ever going back.
Horrible...don’t waste your money on this restaurant.
Our waiter/host was very accommodating! Food came fast and was very good! all in all a good experience.
Hi EmilyP, thank you so much for your kind words! We are glad to hear you had a wonderful time and overall a pleasant experience. We hope to see you again soon. Regards, The Chester
Too expensive for the food quality. Service ok but won't eat there again.
Hi MTLcitygirl, thanks for your honest feedback - we sincerely appreciate it. We are always working on improving and we have updated the menu + service since the last time you visited. I hope you reconsider trying us again - we would love to see you back! Regards, The Chester
Great food - this chef can cook, cold coffee & expresso - should have been hot & fresh, untrained staff member.
Hi RuthM, thank you so much for your lovely review. We're glad that you enjoyed the food. We have made many internal changes, including new baristas, and we hope you visit again soon to experience these improvements! Regards, The Chester
Service was terrible! Our server had zero clue what he was doing. He was bombed and reeked of alcohol.
We didn’t receive a round of drinks we ordered or one of the apps. The server blamed everything on the runner and it had nothing to do with him.
Our entire time at the Chester our server was nowhere to be found we actually had to get up and look for him twice.
If you want good service go to the bar and order everything yourself.
Ordered sparkling water with lemons and limes. He expected us to drink the Pellegrino out of the bottle with no cups, no lemons or limes as asked for.
Ordered 2 rounds of drinks only received one.
Turkey burger tastes like cardboard.
Ordered steak medium rare and it was cooked well done.
French fries fell over while server was putting them on the table and told us he would bring another with the ketchup. Didn’t do either.
Hi ZacharyG, thanks for your feedback and we have taken it into serious consideration. We have new management, new staff members, and always continuing to improve. We're sincerely sorry you had this experience and would love for you to revisit us and give us another chance. Regards, The Chester