Parties of 2 Guests - 1 hour 15 mins max time
Parties of 4 Guests - 2 hours 15 mins max time
Parties of 6 or more - 2 hours 45 mins max time
Special Events depends on contract time.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Diner temperature check required
One hour to get the food… poor service, not friendly
Our waitress was ok, we’ve been offered the wine but it does not help enough to forget the poor service in general.
Service was a bit slow.
Everyone at the table ordered a salad. 1 person asked for dressing on the side, didn't receive. And 2 salads were completely missing their dressing. And with slower service, took a while to rectify.
Great place, food was delicious but the service was poor because they unfortunately had 2 waiters for the entire night. So we received our meal almost 1 hour or so later. Otherwise, great outdoor space and ambiance
Service was terrible
Took over an hour to get the food, with two very unhappy children. Wait staff was nice and trying to be accommodating but it definitely ruined the experience for us. Food was ok, nothing to rave about.
Food took 2 hours to come out. Waitress disappeared for 45 minutes and never checked on us. This was a problem for al tables around me. Food orders were not correct when it finally came out so we didn’t even eat it. They took one bud light off our tab as a “courtesy”. SAVE YOUR TIME AND MONEY.
our waiter Brendan was awesome definitely I will be back at the end of the month and want his table he was great!!
Terrible service, drinks not great and high price but great atmosphere
The hostess was extremely rude. I was 6 minutes early for my 3:45pm reservation and she had me show her the confirmation and then told me she would see if she could find a table at 3:45 for me. I ended up leaving the restaurant because if that’s the service the hostess is giving who knows what we would receive inside. She was wearing an all white ensemble. Curly brown hair except the bottom part was a lighter color.
The food was alright, the service was not good. We had a reservation and didn’t get seated until 15 min after our time. We even showed up early so we waited in total 25 min to be seated. When we were seated, the waitress took so long to get to us that we already had our appetizer, Entrée, and dessert picked out. The woman delivering food also delivered our appetizer to the wrong table, then delivered us the wrong food! For a $100 dinner I would expect a lot better service than what we received. The food was also very average for a steak.
Our server Andrea was awesome and very attentive to our table. The place was fun and our party was comfortable in the booth seating. Pricy pitchers of margaritas but well made. The kitchen was quick and food was yummy.
Birthday great outdoor seating. Friendly staff
Service was terrible - didn’t get drinks for 30 minutes after not being catered to for 30 minutes after sitting down.
We wanted to have a bite in the area and people watch
We had a reservation at 12pm and we were seated right away by a very nice manager. Our waitress came to bring water right away. Then basically ignored us for a very long time, even though it wasn’t busy at all. Then she took our order. We got our food at 1:10pm. Not exaggerating. Upon checking on our food with our waitress, we got the feeling that she didn’t care. She never checked on us before, and she only apologized once she realized her tip was going to be affected. We had tickets to go to the Whitney at 1:30pm, so we ate our food as fast as we could, and we did mention the issue to the manager who comped our coffees. So yes, thanks for the free coffee... Too bad, the food and ambiance are very nice, but they seem all over the place even though it was crowded at all.
The menu is somewhat limited. The service was great and the ambiance was nice
great meal and Brandon was a great server. outdoor patio had a nice setup, kept us warm and dry even through a quick rain storm and some intense wind.
Long wait. Bad service.
Very loud, pretty bad table. The restaurant claimed that we did a no show, which wasn’t true. Especially the host/ hostesse were pretty impolite.
Great experience overall.
The service was extremely slow, the food was not as good and at the end of the meal we saw a mouse.
It literally took one hour for a waiter to come over and serve us. We had to complain to the manager several times for something to be done. All we got for that was a round of shots. I will never go back there. I even had to ask for waters 30 min in.
I didn’t try the food (just fries) so I can’t comment on that but I didn’t get the sense that it’s a place you go to for good food to begin with. I love the atmosphere, music, and decor and their heat lamps outside are extra warm! It is a bit expensive but great for a special occasion.
Great service good food
I love coming to the Chester. The food is good but a little average. I do love the wings and the queso though!
Service has always been the highlight and Brandon is my absolute favorite human.
Fine for drinks but the food was rather disappointing and bland. Fun place for energy levels in Covid times but don't go for the food!
the service was severely behind it took us more than a half an hour to get our drinks and and during the time we were there we had to follow up with our server quite a bit to get drinks. The food was fine-- but frankly overpriced based on the status of the gansevoort. I expected a lot more...
The patio was SO warm!!
Eddie was fantastic. The pancakes And espresso martini I had for brunch was delightful . All the staff was friendly and made the experience great.
They are so rude here - do not go
Great tasting food nice waiters
Super waiting times
This was truly the worst experience I have every had at a restaurant. The table they sat us at was tiny and shoved in a back corner so we asked to move. It then took them 45+ minutes and us asking 4 different people for them just to bring us water and our drinks. A waiter had to retake our order because it apparently got "lost". Then after about another 30 minutes someone came over with a sliced avocado that was supposed to go on a burger with the burger & the appetizers we ordered no where to be seen. We ended up requesting they cancel the order because we were unhappy with the service. I have never walked out of a restaurant and tend to be extremely understanding, but this was truly the worst service I have ever seen at a restaurant.
I came to Chester for Valentine's Day Brunch and the service was horrible. We were sitting at our table for an hour and we had not received our drinks. Then our food came and my husband's side order was missing. Our drinks finally arrived after asking the waitress 3 times and after our food had arrived! My husband's side order arrived after we had finished eating our entire meal! I was extremely disappointed!
Definitely a nice place, but seemed a bit overpriced for the portions and menu options. Also, while understandable, we had called ahead to determine how well-heated the patio was. We were assured that we would be warm in even a t-shirt, but ourselves and those around us all kept their winter jackets and hats. It was incredibly windy and cold, so we came prepared, but that seems like an odd thing to lie about. We were close to the middle and on the restaurant edge of the patio (as opposed to the sidewalk edge), so I couldn't image it would be much warmer in any other seating location.
Good drinks, good ambiance. Very warm which is a big plus these days. Service not great; had to wait a while to be seated and staff not super friendly. For example reminding my table that the restaurant closes in 10min before giving me back my credit card.
Very nice experience. And the patio seating had excellent heat lamps. Loved the food and the service. Highly recommend this restaurant!
Service and ambiance were great. Food and cocktails were not.
Great for outdoor during winter
Was pretty cold
The Chester is rated 3.9 stars by 87 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.