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The Chester

3.5
3.5
113 Reviews
$31 to $50
American

Located in the heart of the nightlife hub of New York City, the Meatpacking District, The Chester is an American restaurant, bar and private event space. Nestled in The Gansevoort Hotel Meatpacking NYC, The Chester is designed to bring guests together any time of day with breakfast, brunch, lunch, dinner and late-night bites menus. Serving inspired traditional American food, which includes a great selection of dishes to share and handcrafted cocktails, it is perfect for group dining and social gatherings. With a vibrant bar scene and a lively dining area, as well as an exclusive boutique nightclub and outdoor biergarten, The Chester pops against Meatpacking’s busy background.

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Menu

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What 113 people are saying

Overall ratings and reviews

3.5
3.5 based on all time ratings
  • 3.4Food
  • 3.3Service
  • 3.4Ambience
  • 2.7Value

NoiseModerate

62% of people would recommend it to a friend

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  1. KT

    KTums23

    New York Area

    21 reviews

    vip
    3.0

    21 reviews

    Dined on March 5, 2018

    overall3food3service3ambience4

    So quite, we were the only table there so the hostess was also our waitress. For such an NYC hot area and hotel I am very surprised it was not crowded. It seems like it never is. Menu is good, but incredibly overprices for the lack of attention to detail in the taste and ambiance.

  2. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on January 26, 2018

    overall1food3service3ambience1

    Went for birthday meal on Friday night. So noisy we couldn’t hear each other so sat upstairs which had no atmosphere band could still hear pounding music. Good for night out drinking. Not good for dinner

  3. TG

    TaliG

    New York Area

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 7, 2018

    overall2food3service2ambience3

    We booked table for Sunday Brunch. We had a voucher we bought for Bottomless Mimosas/ Bellini/ Bloody Mary and dish for each. The place with the tables when we were seated on the second floor was freezing and the waiter said its like that there and “Sorry about that”. The experience was awful! Starting from the fact that we were alone on the floor, without any service people for about 20 min. Afterwards, the waiter had no idea what our voucher means, he had a very bad mood and “service” its not something he need to be doing. I believe there is a reason why this restaurant sells vouchers to boost the place, but with a level of service like that, it wont work. Continuing that there were no Bellini and the Bloody Mary was tomato juice with pure paper and impossible to even taste it, how much it burned the throat. So we were stuck with ONLY mimosas which non of us like very much due to sensitivity to orange juice. The food arrived after more than 40 min. Any additional thing we asked (mayo, ketchup) either wasn’t exist (BBQ sauce) either arrived after we almost finished the Burger. Eventually, there was such a mess with the rest of the bill (taxes and tip) that it took 30 more min. and 4 times manager who needed to reach the table. We will never go back to this place and NOT recommending to anyone as well.

  4. MM

    MMDD

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined on December 29, 2017

    overall1food1service1ambience1

    My friends and I had a reservation at Exhale so I thought since it was so cold outside yesterday it would be nice to try Chester and stay close to the spa for lunch. When we arrived we could not find a hostess. Finally we sat down and quickly realized there was NO HEAT!!!! Needless to say we were very upset that no one told us and we will not return.

  5. j

    jeannas

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on December 5, 2017

    overall2food3service2ambience2

    Underwhelming - waste of $90 for two burgers and two glasses of wine

  6. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on October 11, 2017

    overall1food2service1ambience2

    Horrible service. Took forever just to get a waitress to our table.

  7. C

    Candy

    New York Area

    9 reviews

    1.0

    9 reviews

    Dined on August 8, 2017

    overall1food2service1ambience1

    Despite having a confirmed reservation, the first thing the hostess told us is that they don't take reservations, and that at that time all the have was the bar menu for the beergarten. I showed her our confirmation, and she then proceeded to ask the kitchen. They let us have the full menu. We were going to seat outside, but I saw a mouse running around the terrace, so we asked for a table inside. Unfortunately, before our dinner came, there were mice also in the indoor dining room. The food was fine, but the service was slow. And the mice... Let's just say that I don't enjoy eating while keeping my feet up all the time! I definitely won't go there again...

  8. E

    Eomjpc0128

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on April 28, 2017

    overall3food3service3ambience2

    Lunch with a friend great outside service is good, value a bit pricey for what you're getting

  9. AG

    AncientGreek

    Nashville

    15 reviews

    vip
    1.0

    15 reviews

    Dined on April 22, 2017

    overall1food1service1ambience1

    Don't go here! Unprofessional. If I make a reservation I expect it to be honored. I certainly don't expect that they have no space to seat us and proceed to turn us away. The cherry on the top was having the "staff" at the reception desk explain to me in patronizing tones that the reservation we made, which was confirmed, wasn't really a reservation because it had only been made an hour prior. Listen Chester: if you can't manage capacity, don't offer reservations. It is unacceptable to use OpenTable as a marketing arm for services you may or may not feel like providing.

  10. MR

    MariaR

    New York Area

    1 review

    3.0

    1 review

    Dined on March 25, 2017

    overall3food3service3ambience2

    Not a place to go have a sit down dinner with friends to chat. Way too loud. Better bar atmosphere. They need a better way to have customers travel from outdoors into the dining area especially during the winter. Too much cold air comes in while you're trying to enjoy your food. Tables are right at the door. This is a better outdoor hang out during the summer vs. an evening dining indoors. Staff is very friendly so that helped.

  11. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    2.0

    4 reviews

    Dined on March 12, 2017

    overall2food2service2ambience1

    It was freezing in there. We asked for more heat and nothing. I had to send back my food as it was wrong. My friends chicken was dry. We literally ate with our coats on.

  12. EF

    ErikaF

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on March 10, 2017

    overall1food2service4ambience3

    I don't get this place at all.

  13. j

    joyceybee

    New York Area

    1 review

    2.0

    1 review

    Dined on March 9, 2017

    overall2food2service3ambience2

    The server was nice but she disappeared a lot and it takes her a very long time to come back. The food was mediocre and with its prices, not worth it. The cheesecake was good though. There were plenty tables available but my friend and I were seated right next to the door which kept opening and closing and it was really cold outside.

  14. GG

    GiulianaG

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on March 4, 2017

    overall1food1service3ambience1

    FREEZING cold! My friends and I had to keep our coats on for the entire meal. Even the servers were in their coats. Not a good look. Food was just terrible and bland. Drinks were served in plastic cups. Just horrible and embarrassing!

  15. N

    Nandunator

    New York Area

    1 review

    2.0

    1 review

    Dined on February 19, 2017

    overall2food2service1ambience3

    Service was extremely slow to the point where one hour passed before app came. The place seemed extremely understaffed. Server was confused and trying to multi task without much luck. Place was out of specific bread for avocado sandwhich and would not sub any others. Food was alright, wouldn't come again.

  16. SW

    SWMom

    New York Area

    51 reviews

    vip
    3.0

    51 reviews

    Dined on February 18, 2017

    overall3food2service3ambience2

    I usually do not write negative reviews but I feel I need to be honest about The Chester. If you are in your 20's and want to meet friends for a fun night of drinking and a light bar snack, this is the place for you. The pictures on the website and on Open Table do not show how crowded and noisy this place gets on a Saturday night. On a positive note, we had a good time (watching the young people) sitting at a wooden table at the Biergarten and drinking German beer. The homemade pretzels, calamari and burgers were good pub food. Lively scene but not a real dinner feel.

  17. SP

    SamPetersOnTheTown

    Los Angeles

    49 reviews

    vip
    2.0

    49 reviews

    Dined on February 14, 2017

    overall2food2service3ambience2

    from the opentable listing and meat market corner location, realized too late this was a glorified hotel-room service restaurant. few selections, only wine offered were house red or house white. bland food. and pricey, too. i understand though, this is a “scene” at night where quality of food doesn't matter.

  18. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined on February 10, 2017

    overall1food1service1ambience2

    Absolutely terrible service. We were excited to celebrate a birthday at The Chester. We had a reservation and were still made to wait over an hour to be seated DESPITE their being several vacant tables. Once we were finally seated it took another 45 minutes for a waitress to come to our table. By that point we decided we would finish our bottle of wine and go elsewhere to eat. That was met with an annoyed, couldn't-care-less attitude by the waitress. She turned around and left without so much as an apology. It would've been more upsetting if the menu weren't so limited, so the only thing we lost from that experience was time. We regret not listening to other reviews about this place and won't be at all surprised if this restaurant goes under. It should close and free up the retail space for a quality establishment.

  19. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on January 14, 2017

    overall1food2service2ambience1

    We arrived for dinner at 5:45. They had music BLASTING as if it was 10pm at a night club. We were sat next to a large party where we were being bumped by people moving around the tables. None of the beers on their actual menu were available so we ordered cocktails, which got served to us in plastic glasses. They have a tented area outside where people were coming in and out of the door. Every time someone opened the door it would SLAM so hard that it would jolt you. It was by far one of the worst overall experiences I had in a restaurant. We both ordered burgers which were probably fine but i was so annoyed by the time we got our food i was going to enjoy it regardless of its quality.

  20. N

    Nicky

    New York Area

    19 reviews

    vip
    4.0

    19 reviews

    Dined on December 16, 2016

    overall4food3service4ambience4

    We enjoyed the lunch and the ambiance vet much. Food and service were good. Only problem was the temperature. Had a 12:30 reservation and maybe the heat had just been put on. We all kept our coats on for the whole mealtime

  21. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on November 24, 2016

    overall3food2service2ambience4

    We went for brunch on Thanksgiving morning and it seemed like they had minimal staff. Food took a long time to get there and wasn't very good. I've been for dinner before and the food was great so hoping this was just a Holiday thing.

  22. c

    cestrian

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on November 13, 2016

    overall1food2service1ambience2

    The service was terrible. They marked me as a no-show (despite arriving on time!) and forgot several of our orders, with our first food arriving 1 hour later.

  23. L

    Lily

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on November 12, 2016

    overall1food1service1ambience2

    Highly disappointed by the Chester. Would expect better from a restaurant situated below the Gansvoort. Showed up to brunch at 1130 to a completely empty restaurant and were given the incorrect menus we almost decided to leave (wish we would have!). Were given the correct menus and chose the eggs Benedict. It arrived after our poorly made tiny lattes. The presentation was lacking and the potatoes most defintely were microwaved out of a bag you find at the freezer section. The eggs were on top of two sliced avocado slices on a soggy biscuit. There was no flavor so I asked for hot sauce. There were rando bits of sausage meat on one half...not sure if I was supposed to be there. In all honesty should have sent it back and left but they wait staff was so awful i didn't even want to deal with the hassle. Nibbled on parts with lots of hot sauce, paid, and left. Will never return. Don't understand how places like this stay open with other amazing establishments in NY.

  24. J

    Jenny

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on November 11, 2016

    overall3food4service4ambience1

    The ambiance and club-like atmosphere were major bummers. Despite making a reservation we were seated practically at the bar. The menu was small but food was good---the food was the redeeming quality! I have heard great things about the chester meatpacking and found the actual experience to be way worse than expected.

  25. T

    Tess

    New York Area

    1 review

    1.0

    1 review

    Dined on November 4, 2016

    overall1food1service3ambience1

    Not what we expected at all. Chester website makes it seem like there is a dining room area which is not true. You eat in the middle of a bar with loud music playing the entire time. Food was not great either. If you're looking for a sports bar this is the place to go, not a good place to talk and have dinner though.

  26. PA

    PaulaA

    Philadelphia

    10 reviews

    vip
    2.0

    10 reviews

    Dined on October 22, 2016

    overall2food2service4ambience2

    Food was just not great. Appetizers were fine but main dishes were over spiced and fried (no way you could tell from the menu that Chicken Milanese, listed as a salad, would arrive as flattened chicken nuggets with a mini salad so spiced we could not eat it. Music blasting competing with various television broadcasts. Kind of a disappointment.

  27. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on October 15, 2016

    overall1food2service3ambience1

    We booked a reservation for a family get together, when we got there the hostess told us were no tables and only available outside. The table's outside were very small and it was very loud and cold. The tables were only for people who did not have a reservation but we were given them. When i went inside i noticed there were tables available. I waz very upset because if someone makes reservations then they should be met. I was not satisfied amd will not return there. If we eat outside and not conversation with our guest's and not be able to speak because it was very loud out there, we would have went to a regular bar and paid a quarter of the price

  28. AC

    ACnyc

    New York Area

    6 reviews

    vip
    1.0

    6 reviews

    Dined on October 2, 2016

    overall1food1service1ambience1

    Terrible service and horrible food. This place was empty for a Sunday brunch reservation at 11.30am and I now know why. Could barely get our warm drinks served let alone food. I cant imagine why the kitchen was busy as there only a handful of guests there. The food portions were small and we literally had to beg and plead for silverware to eat it with. Was served warm bread for toast. Will never return.

  29. MM

    MelanieM

    New York Area

    37 reviews

    vip
    5.0

    37 reviews

    Dined on September 28, 2016

    overall5food1service5ambience5

    The food was bad ordered the fish and chips fish was hard. Ordered the chicken and waffles I received waffle fries. The server we had was the best part of the meal she was great

  30. DU

    DUDER

    New York Area

    1 review

    4.0

    1 review

    Dined on September 24, 2016

    overall4food4service4ambience4

    8/10 would go back. Dig the room. Needs a better and more mellow / tuneful sound system, but still we were there on Sat. Night. Could be a 5 top draw. Very close. Nice people!!

  31. CB

    ChristopherB

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on August 27, 2016

    overall2food2service1ambience1

    Management is the problem. Lots of people running around with only a limited number of customers. They must make their money on booze at night, because the daytime was awful.

  32. TG

    TravelGirl

    Chicago

    509 reviews

    vip
    3.0

    509 reviews

    Dined on August 19, 2016

    overall3food3service2ambience4

    This was our second visit to the Chester and I'm starting to think it's just plain over-rated. People always talk about the people-watching, the celebs and how much fun it is. I admit we dine early (the 6-730p) range but the place is usually dead empty when we get there (still we're seated at a table with others, outside) and it's still mostly dead when we leave. Staff is all super friendly but not very attentive as far as drink refills, bringing the check, etc. Food was in general pretty good on this visit. The fried mozzarella burger is by far the best - - burger cooked as ordered with a spicy red sauce and covered with gooey cheese. The bratwurst was super plain (imagine a picnic) although it tasted good and the BG Chicken Caesar has almost no chicken in it. Not a waste of money, not awful but really just not very much fun.

  33. OT

    OpenTable Diner

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on August 6, 2016

    overall4food5service4ambience4

    Biergarden is awesome and the inside is great. Too bad it was a bit on the dark side when we went in for Brunch

  34. D

    Divafoodgoddess

    New York Area

    33 reviews

    vip
    1.0

    33 reviews

    Dined on August 4, 2016

    overall1food1service1ambience1

    Food - mediocre, service - so bad. Didn't give us water. HORRIBLE

  35. F

    Food4thought

    Miami

    4 reviews

    vip
    2.0

    4 reviews

    Dined on June 25, 2016

    overall2food2service1ambience4

    Went for lunch and felt menu was limited. Has a Bavarian feel but no Bavarian dishes. Items served on wooden board and made it awkward to eat off. Selections were somewhat messy so having s decent plate would have been better. Asked for check three times before getting it.

  36. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on June 4, 2016

    overall4food5service4ambience2

    Great food! But very VERY loud.

  37. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on April 18, 2016

    overall2food2service1ambience2

    It took 15 minutes to get a wait staff member to bring us water and take drink orders. Music was entirely too loud, and the food was just so,so. For being in NYC Meat Packing District expected more.

  38. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on April 18, 2016

    overall3food5service1ambience5

    My boyfriend and I traveled from western Mass to NYC to celebrate my birthday. A friend had recommended us to go to the Chester, so we made a reservation. We arrived on time and were seated right away. We wanted to sit outside but were seated at a picknick table with other people. For a more intimate experience we asked to move to the inside, which was stunning I must add. We were greated and the server seemed uninterested in us once we only ordered water. Once she took our order we never saw our server again. We had to wait so long until we saw anyone who we could just ask for a water refill. We were the only table inside and nobody was interested in serving us. I had to ask two separate people for our check, and upon arrival the check wasn't even right. Finally someone came back to fix it, and it was time for us to leave. Overall the food was awesome but definitely don't stop here if you have plans after..

  39. KB

    KellyB

    New York Area

    64 reviews

    vip
    3.0

    64 reviews

    Dined on April 15, 2016

    overall3food1service5ambience4

    The server was so kind and the atmosphere was great! Unfortunately the food and drinks were awful, on top of being overpriced.

  40. D

    Dncasey7

    New York Area

    1 review

    3.0

    1 review

    Dined on March 12, 2016

    overall3food3service3ambience4

    I made a reservation for my sister and I to have dinner here on a Saturday night. However they unfortunately had to call me two hours prior to the reservation time to cancel on us because their kitchen had flooded. Although this was a bit annoying because it was last minute for me to find another restaurant and make a reservation on a beautiful Saturday night, they did tell me they would buy us a round of drinks if we came in for the bar. We did end up at the bar that night and they did indeed buy as a round. We will certainly be back to try their menu soon! :-)

FAQs

The Chester is rated 3.5 stars by 113 OpenTable diners

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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