The Chelsfield

The Chelsfield reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Z

   Zara

   London5 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Usually our favourite local for good food, pleasant atmosphere and great service. Unfortunately, they have re-introduced showing football on tv in the bar. It was a Saturday evening, but even still, the noise level was off the scale to the point of being uncomfortable. Even having a normal conversation in the restaurant area was almost impossible. Sorry to say it really spoilt our evening, so we just had a main course and left as soon as we could to relax at home. There’s a new menu, but less choice on mains and I’m vegetarian, so very limited. We just had a burger each, one veggie, one beef and although quite tasty, with a beer and service, the bill was £55 which seemed excessive. Overall, a disappointing experience.
   

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2. I

   Ian

   Kent1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Went to the Chelsfield on Easter Sunday with the family…(8 people) booked in advance but on arrival was seated away from the restaurant. In the function room towards the rear. Most of us had Roast Dinner…portions were small and you got 1 roast parsnip & 1 pig in blanket. Meat was nice, but veg was mushy. £18 each this did not feel like good value. Service was decent though.
   

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3. S

   Sophie

   Kent1 review

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The worst restaurant experience I’ve ever had. Table was booked for 3pm and we weren’t seated until 3.30, as it was Mother’s Day, didn’t think much of it. Most of the Mother’s Day set menu was unavailable and substituted with other cheaper options but the set menu price stayed the same. Waited over 2hrs for our starters. Overall dinner took 4.5hrs. Each roast dinner had different clubbed together vegetable sides. Potatoes were cold and dry and you needed a straw to eat the cauliflower cheese, it was so watery. To top everything off, a fingernail was found in one of the desserts. The area manager was full of pathetic excuses. Would not recommend!
   

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4. E

   Edward

   Toronto1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was brilliant from a small team. Food was delicious and great value.
   

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5. J

   Julia

   London2 reviews

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very enjoyable roast dinner on a Sunday, would recommend
   

   The ChelsfieldResponded on March 24, 2025

   Dear Julia, Thank you for your lovely review! We're delighted to hear you enjoyed our Sunday roast. Your recommendation means a lot to us. Best wishes, The Chelsfield Team
   

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6. A

   Andrew

   Kent1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I enjoyed my meal and indeed the whole experience: online booking was easy, the menu was imaginative and the food very good. Our waitress was very attentive and nothing was too much trouble. Not cheap, but in life you tend to get what you pay for, and I think it’s good value. I will return for sure and am happy to recommend The Chelsfield to friends and family.
   

   The ChelsfieldResponded on March 17, 2025

   Dear Andrew, Thank you for your wonderful review! We're delighted to hear you enjoyed your meal and found our online booking process easy. It's great to know our menu and service met your expectations. We look forward to welcoming you back and appreciate your recommendation. Best regards, The Chelsfield Team
   

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7. P

   Paul

   London3 reviews

   4.0

   Dined on January 19, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   A helpful waitress and a quiet corner as requested. A pleasant environment
   

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8. R

   Robert

   Oxford1 review

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a very enjoyable meal. Met with the smell of burning wood from the log burner, lovely staff and good food. Will be going again.
   

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9. J

   Jonathan

   Kent3 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Christmas Day meal we will be back. Good value excellent service
   

   • 

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10. T

    Tracey

    Kent1 review

    2.0

    Dined on December 25, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    Very disappointed with the food the way it was presented vegtables very undercooked. Not very festive never heard of a discretionary service charge in a pub overall would not return.
    

    The ChelsfieldResponded on December 26, 2024

    Dear Tracy, I am sorry to hear that you did not have the experience you hoped however, I am a bit surprised too. I had been to your table multiple times to check that everything was good, but you never mentioned anything of the above. Regarding the discretionary service charge, the service is applied to every table that has received table service by our waiting team and it is optional. Again, I am sorry that you did not enjoy your visit and especially that you did not mention it on the day giving us the opportunity to fix it. Kindest regards, Chiara GM
    

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