The Chateau - Norwood

Commentaires sur le restaurant The Chateau - Norwood de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Robert

   Grand Boston10 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was great, special thanks to waitress Kristen!
   

   Ce commentaire est-il utile?

2. K

   Kristina VIP

   San Francisco7 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful , great service , delicious food, nice and quiet atmosphere
   

   Ce commentaire est-il utile?

3. J

   Joseph

   Grand Boston46 commentaires

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a nice Saturday night out at the Chateau. Both the food and service was great!
   

   The Chateau - NorwoodA répondu le 2 avril 2025

   Thanks, Joseph! We're thrilled to hear you had a great Saturday night with us. Nothing makes us happier than knowing both the food and service hit the mark. Looking forward to your next visit to Norwood!
   

   Ce commentaire est-il utile?

4. K

   Kristina VIP

   San Francisco7 commentaires

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service, pleasant atmosphere, delicious food
   

   The Chateau - NorwoodA répondu le 2 avril 2025

   Thank you, Kristina! We're so glad you enjoyed the service, atmosphere, and food—three things we truly pride ourselves on at The Chateau Norwood. We appreciate your visit and hope to see you again soon!
   

   Ce commentaire est-il utile?

5. r

   rahul

   Richmond22 commentaires

   4.0

   Y est allé le 17 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Family owned, good quality food. Appetizer was to come after enter so we cancelled it.
   

   The Chateau - NorwoodA répondu le 2 avril 2025

   Thanks, Rahul! We appreciate your kind words about our family-owned roots and food quality. Sorry to hear there was a mix-up with the timing of your appetizer—we’ll share that with our team to help us improve. Hope to welcome you back again soon for a smoother experience!
   

   Ce commentaire est-il utile?

6. M

   Michele

   San Francisco3 commentaires

   4.0

   Y est allé le 11 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Went to lunch with my father and was a lovely time. Staff kind and attentive. Food very good.
   

   The Chateau - NorwoodA répondu le 18 mars 2025

   Thank you, Michelle! We’re so glad you and your father had a lovely lunch with us. It’s wonderful to hear that our staff made you feel welcome and that you enjoyed your meal. We appreciate your kind words and hope to see you both again soon!
   

   Ce commentaire est-il utile?

7. K

   Kristina VIP

   San Francisco7 commentaires

   5.0

   Y est allé le 1 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service, appearance of the dining room , good food
   

   The Chateau - NorwoodA répondu le 6 mars 2025

   Thanks for your feedback, Kristina! We're happy to hear you enjoyed the great service, inviting atmosphere, and delicious food at The Chateau Norwood. We appreciate your support and hope to welcome you back again soon! 😊🍽️
   

   Ce commentaire est-il utile?

8. E

   Edward VIP

   Grand Boston6 commentaires

   4.0

   Y est allé le 16 janvier 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   We’ve been going to Chateau for many years. Entrees were good, broccoli looked and smelled less than fresh (was it frozen?). Service was good (Kristen). Given the prices, we would expect fresh vegetables, which we’d find at similar restaurants with comparable prices.
   

   The Chateau - NorwoodA répondu le 17 janvier 2025

   Thank you for your feedback, Edward. We’re so glad you enjoyed your entrees and received great service from Kristen. We apologize that the broccoli didn’t meet your expectations—your concerns about freshness are important to us, and we’ll share them with our kitchen team to address. We value your longtime support and appreciate your input as we strive to ensure every part of the dining experience matches the quality our guests deserve. We look forward to seeing you again soon!
   

   Ce commentaire est-il utile?

9. J

   John

   Grand Boston16 commentaires

   3.0

   Y est allé le 15 janvier 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 5

   We always enjoy our meals there. This trip however we thought the wait service was very poor. Our meals were delivered cold. We requested water and didn’t get it until after we finished our main meal. We were never asked if we would like more coffee or tea. We will go back in the future hoping we don’t get the same service. We do also go to the restaurant in Norton and enjoy it there by the lake.
   

   The Chateau - NorwoodA répondu le 17 janvier 2025

   Thank you for your feedback, John. We’re sorry to hear this visit didn’t meet your usual expectations. It’s disappointing to know the service fell short, and we sincerely apologize for the cold meals and delays in meeting your requests. We’re glad to hear you’ve enjoyed dining with us in the past, and we’re committed to ensuring your next visit reflects the quality and hospitality you’ve come to expect from us here at The Chateau. Your feedback will be shared with our team as we work to improve. We look forward to welcoming you back soon for a better experience.
   

   Ce commentaire est-il utile?

10. J

    Joe VIP

    Grand Boston19 commentaires

    1.0

    Y est allé le 11 janvier 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 4

    First time we've ever walked out hungry. Server was very polite but seemed overwhelmed. For a short time, we were his only table. Never got our appetizer or meals. Meanwhile, a family of 6 who came 30 minutes after us got their meals. Decided to leave when another waitress trying to help him out came over and asked what we ordered.
    

    Ce commentaire est-il utile?