The Chateau - Franklin

3.9
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57 Reviews
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$30 and under
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Italian

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Casual
Welcome to The Chateau - Franklin. We look forward to serving you! Since 1933 the Nocera Family has owned and operated The Chateau Restaurant of Waltham. The tradition of Italian family dining, friendly service and quality food at reasonable prices has kept our customers coming back over the years. Today, along with the fourth generation, the Nocera Family is proud to serve the Norwood, Stoughton, Andover, Norton, Westboro, Braintree, Burlington and this newest location Franklin (opening in November 2019) communities as well.
What 57 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
3.9
ambience
3.8
value
Noise · Moderate
83% of people would recommend it to a friend
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mkel922
New England
1 review
Dined on September 10, 2020
Overall5food5service5ambience5

Food and service were excellent! We will definitely be going back!

PA
PATRICIAR
New England
1 review
Dined on September 7, 2020
Overall3food5service5ambience1

The server we had was excellent! The food was great! But the noise level from the piped in music was so loud that we could not hear the conversation at the table. We asked three times for it to be lowered but were ignored. We had gone to the Westborough restaurant once a week for the last year. This is the third time we had been to Franklin. This is the last time we will travel from Framingham to Franklin for this kind of experience!

CC
CathyC
1 review
Dined on September 3, 2020
Overall5food5service5ambience5

Very happy with my meal there. There were three of us. Everyone was pleased with their food. I had a wonderful Lemon Drop martini drink. The place was set up well with plastic shields between the booths. Highly recommend.

DB
DorothyB
1 review
Dined on August 23, 2020
Overall4food4service5ambience3

Dinner portions were more like a light lunch...it was good, just not a lot of it.

TL
TonyL
1 review
Dined on August 11, 2020
Overall4food5service2ambience4

Our waitress was very slow, restaurant not that busy.

OT
OpenTable Diner
New England
1 review
Dined on August 9, 2020
Overall4food4service5ambience4

The baked Schrod and Shrimp were very good, as was the Gnocchi

OT
OpenTable Diner
New England
5 reviews
Dined on August 2, 2020
Overall5food5service5ambience5

Excellent service and food was great

TF
TomF
1 review
Dined on July 20, 2020
Overall5food5service5ambience5

I grew up in Newton and have been going to the Chateau since I was a kid. I'm 59 now and still love it, I won't even make pasta at home unless I have Chateau sauce! Thanks and don't change a thing.
Tom

KB
KimB
1 review
Dined on July 18, 2020
Overall5food5service5ambience4

Food and service were awesome!! Couldnt have asked for anything better. Slow because of the world we live in now. Plexi glass between booths but you didnt really notice them at all. Will be nice when its busy and back to some normalcy.
Great place to go with friends

MM
MarianM
New England
2 reviews
Dined on July 6, 2020
Overall4food4service4ambience5

Wonderful food, and though served at the same time, some dishes were not hot, ie, were not served when ready or kept warm while waiting for other dishes for our table of five to be finished..Italian wedding soup of the day a bit salty. Really good Caesar salad.

DE
DECDLC
1 review
Dined on July 6, 2020
Overall5food4service5ambience5

It's our first time eating out since the coronavirus pandemic had begun. We did enjoy eating at your place. Thank you!

M
Mike
1 review
Dined on July 2, 2020
Overall5food5service5ambience5

I was pleasantly surprised and happy generally by the food.
I got a broiled seafood dish and it was cooked perfectly. Scallops and haddock and two big baked stuffed shrimp done right.
(Roasted vegetable side dish was not up to par however. The veggies were too large and undercooked. It contained large chunks of onions too. So that was the only think that was not good. )
But the service and main dish were on point! I’m definitely going back again.

JB
JohnnyB
New England
37 reviews
Dined on June 29, 2020
Overall5food4service5ambience4

It was a birthday dinner for my daughter (I did not tell the restaurant haven been strict orders from her so there would be no singing!) but everything was good and Michelle who took care of us was great

FM
FrankM
New England
1 review
Dined on June 25, 2020
Overall5food5service5ambience4

First evening of indoor dining for the restaurant as they reopen. Very quiet but everything was great, service, food etc.

CB
ChristopherB
1 review
Dined on March 15, 2020
Overall5food5service5ambience5

Great place to eat. Service was excellent and fast.
Little bit pricey but still great food.

ST
SeanT
1 review
Dined on February 29, 2020
Overall2food4service3ambience2

I made a reservation for a table for 6.

I was called and asked if I would like a booth or a high top. I said NO I had elderly parents with me.

When we arrived we were put in a cramped both for 6

MR
MartyR
New England
2 reviews
Dined on February 29, 2020
Overall4food4service5ambience4

Enjoyed a nice Family lunch
Tyler our server was great
As a family we tend to get tied up in conversations and he was patient with us
He along with the food made for a great time

LC
LCN18
New England
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Great staff, good food, perfect location, not too noisy

GP
GeneP
New York Area
1 review
Dined on February 28, 2020
Overall4food5service5ambience4

We have been to other Chateau restaurants before but this was the first time to Franklin. We made a reservation and they seated us promptly when we arrived. We ordered pizza, Seafood Portofino, Italian Sampler and the Chicken Parm. All were delicious. The Seafood Portofino had a good amount of mussels, shrimp and scallops and a small piece of fish over linguine. Portion was certainly enough to fill me up. I would recommend. Service was great and I might even say a little too quick but I would take that over the alternative any day! We will go back for sure. BTW - Fried Ravioli app is a MUST!

SS
SusanS
New England
4 reviews
Dined on February 24, 2020
Overall5food4service5ambience5

Five couples go out to dinner every month. This was the first time we have eaten here and will definitively return. Our only complaint was some of the food was only warm, not hot. Our server was terrific.

OT
OpenTable Diner
New England
7 reviews
Dined on February 23, 2020
Overall2food2service2ambience2

Very disappointing.

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall5food5service4ambience4

We were seated right away in a great booth
Food was excellent
There was a good size crowd so getting food took some time but came out hot and delicious

DH
DavidH
New England
1 review
Dined on February 22, 2020
Overall3food3service4ambience3

Food was just ok. Felt like food was cooked prior &!was heated up prior
To serving. Not in a rush to return

PA
PeterA
New England
1 review
Dined on February 20, 2020
Overall2food2service2ambience3

Had reservations and still had to wait to be seated- table wasn’t ready for us... took to long get our orders placed and the food delivered. We have had lunch here on several occasions and everything was above average- the last lunch and two dinners were not good at all. Will have to think long and hard before/if we return.

KC
KathyC
New England
1 review
Dined on February 17, 2020
Overall4food4service4ambience4

Everything was cooked well and tasted good. No complaints.

ST
ScottT
1 review
Dined on February 15, 2020
Overall2food2service4ambience2

My parents took me when I was kid to the Château in Waltham but I celebrated my daughter’s 13th birthday on Saturday in the new Franklin Château and I thought it was way overpriced and I probably would not go back

OT
OpenTable Diner
1 review
Dined on February 13, 2020
Overall3food3service2ambience4

Day before Valentine’s Day maybe it was busy. Forgot our appetizer, meals sat around the corner while the runner tried finding out who it belonged to, then went to the wrong table.

TT
TimothyT
New York Area
4 reviews
Dined on February 9, 2020
Overall1food2service1ambience1

Awful experience, took over two hours for dinner. Say for 20 minutes before waitress first came over. The manager comes by and states someone called out tonight, nothing they can do. Food just ok. Tried to pay up front and was told I had to wait for my waitress to pay. Another 16 minutes go buy and manager comes over again and also says I can only pay the waitress as they have to do it by computer. He then says I’m sorry if I knew earlier I could have taken something off the bill. I had not paid yet but that did not seem to matter. Waitress finally showed up and we paid and left. Avoid this place. The other chatau in Waltham and Norwood so much better. I tried to go here one other time before then and was told it was a 95 minute wait. Now we know why. Avoid, avoid , avoid.

OT
OpenTable Diner
New England
6 reviews
Dined on February 1, 2020
Overall3food3service3ambience3

Consistently average Italian food

KR
KarenR
1 review
Dined on January 26, 2020
Overall2food3service1ambience3

Service was very slow. Our sodas and waters were not refilled and our waitress was no where to be found. The food was just ok, nothing that I couldn’t have cooked at home and my family does not consider me a good cook. Not a restaurant that I would recommend or return to.

k
vipkarenc
New England
7 reviews
Dined on January 25, 2020
Overall3food3service3ambience2

Over all experience not good had to return my wine twice with cork and wine residue in in.

OT
vipOpenTable Diner
New England
52 reviews
Dined on January 23, 2020
Overall3food3service2ambience2

The food is quite bland at this restaurant. The number one item I would recommend is the roasted ravioli. It was the best menu item I had. Our server was standoffish and did not ask us if we wanted a drink or an appetizer. We will not be rushing back to this restaurant. It is clean and probably good for families with children that like bland Italian food

J
Jillian
New England
2 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Franklin Chateau was wonderful, have gone to the Waltham restaurant for years. This is close to home which is a real plus. The waitress was awesome will be back soon!

c
classact
New England
6 reviews
Dined on January 20, 2020
Overall2food2service2ambience3

We went Monday night at 6:15. The server was not the friendliest. My daughter and I ordered the cobb salad and the bacon on it was not cooked. Waited a long time for our order. Had to send it back.

KS
KarenS
New England
6 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

This was our first visit to the Franklin Chateau we usually go to the Norton one. This one is closer to home. We had reservations which I highly recommend. We were seated immediately. The service was great and the food was very good. Just as good as the Norton one. We will definitely be back.

J
Julio
New England
2 reviews
Dined on January 6, 2020
Overall2food2service3ambience3

Unfortunately, this location is new and should be more mindful of the wait staff. He broke a wine glass, it shattered and we had to ask him to remove glasses from the table. He should have removed everything from the table. One meal was salty and taken off the bill. Overall, not a pleasant experience.

MS
vipMSHOESAFARI
New York Area
44 reviews
Dined on December 29, 2019
Overall2food2service3ambience2

Prices are inexpensive but entrees not very tasty. Best bet is appetizers and drinks. We have gone twice and food is just not exceptional. Not sure why it gets great reviews other than large portions at low price. Pasta overdone both times and sauce not at all flavorful . Chicken dishes overly salty . Guess it is better than I write as it is packed but for exceptional Italian food I will go elsewhere.

KC
KathyC
New England
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

I went to the Chateau for my birthday and it was a great choice! From the appetizers- bruschetta and shrimp scampi- to the main course- chicken parmesan- everything was excellent! The food was very flavorful without being too salty, which I feel is a problem with a lot of restaurant food. The chicken was cooked perfectly, the coating was crunchy, just enough cheese and a decent red sauce. I will definitely be going back!

J
Julio
New England
2 reviews
Dined on December 28, 2019
Overall3food4service2ambience2

I frequently dine at other Chateau restaurants and I realize Franklin is a new location. Overall the food was good, but the service was not good. Our server was gruff and not accommodating or friendly. I would suggest some basic training!!

TH
vipTimH
New England
12 reviews
Dined on December 26, 2019
Overall3food3service4ambience3

This was our first time at any Château location. While we found the server and management team quite attentive, regularly checking our table, we found the food somewhat disappointing/average. There were five adults in our party and we were crammed into a booth. Literally no elbow room which added to our mediocre feelings about this restaurant. Normally we are happy to support local restaurants as we do live in Franklin. Not so sure I would be in a rush to return to the Château

FAQs

The Chateau - Franklin does offer delivery in partnership with Uber Eats. The Chateau - Franklin also offers takeout which you can order by calling the restaurant at (774) 613-9300.

The Chateau - Franklin is rated 3.9 stars by 57 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.