The Chateau - Franklin
Food and service were excellent! We will definitely be going back!
The server we had was excellent! The food was great! But the noise level from the piped in music was so loud that we could not hear the conversation at the table. We asked three times for it to be lowered but were ignored. We had gone to the Westborough restaurant once a week for the last year. This is the third time we had been to Franklin. This is the last time we will travel from Framingham to Franklin for this kind of experience!
Very happy with my meal there. There were three of us. Everyone was pleased with their food. I had a wonderful Lemon Drop martini drink. The place was set up well with plastic shields between the booths. Highly recommend.
Dinner portions were more like a light lunch...it was good, just not a lot of it.
Our waitress was very slow, restaurant not that busy.
The baked Schrod and Shrimp were very good, as was the Gnocchi
Excellent service and food was great
I grew up in Newton and have been going to the Chateau since I was a kid. I'm 59 now and still love it, I won't even make pasta at home unless I have Chateau sauce! Thanks and don't change a thing.
Food and service were awesome!! Couldnt have asked for anything better. Slow because of the world we live in now. Plexi glass between booths but you didnt really notice them at all. Will be nice when its busy and back to some normalcy.
Great place to go with friends
Wonderful food, and though served at the same time, some dishes were not hot, ie, were not served when ready or kept warm while waiting for other dishes for our table of five to be finished..Italian wedding soup of the day a bit salty. Really good Caesar salad.
It's our first time eating out since the coronavirus pandemic had begun. We did enjoy eating at your place. Thank you!
I was pleasantly surprised and happy generally by the food.
I got a broiled seafood dish and it was cooked perfectly. Scallops and haddock and two big baked stuffed shrimp done right.
(Roasted vegetable side dish was not up to par however. The veggies were too large and undercooked. It contained large chunks of onions too. So that was the only think that was not good. )
But the service and main dish were on point! I’m definitely going back again.
It was a birthday dinner for my daughter (I did not tell the restaurant haven been strict orders from her so there would be no singing!) but everything was good and Michelle who took care of us was great
First evening of indoor dining for the restaurant as they reopen. Very quiet but everything was great, service, food etc.
Great place to eat. Service was excellent and fast.
Little bit pricey but still great food.
I made a reservation for a table for 6.
I was called and asked if I would like a booth or a high top. I said NO I had elderly parents with me.
When we arrived we were put in a cramped both for 6
Enjoyed a nice Family lunch
Tyler our server was great
As a family we tend to get tied up in conversations and he was patient with us
He along with the food made for a great time
Great staff, good food, perfect location, not too noisy
We have been to other Chateau restaurants before but this was the first time to Franklin. We made a reservation and they seated us promptly when we arrived. We ordered pizza, Seafood Portofino, Italian Sampler and the Chicken Parm. All were delicious. The Seafood Portofino had a good amount of mussels, shrimp and scallops and a small piece of fish over linguine. Portion was certainly enough to fill me up. I would recommend. Service was great and I might even say a little too quick but I would take that over the alternative any day! We will go back for sure. BTW - Fried Ravioli app is a MUST!
Five couples go out to dinner every month. This was the first time we have eaten here and will definitively return. Our only complaint was some of the food was only warm, not hot. Our server was terrific.
We were seated right away in a great booth
Food was excellent
There was a good size crowd so getting food took some time but came out hot and delicious
Food was just ok. Felt like food was cooked prior &!was heated up prior
To serving. Not in a rush to return
Had reservations and still had to wait to be seated- table wasn’t ready for us... took to long get our orders placed and the food delivered. We have had lunch here on several occasions and everything was above average- the last lunch and two dinners were not good at all. Will have to think long and hard before/if we return.
Everything was cooked well and tasted good. No complaints.
My parents took me when I was kid to the Château in Waltham but I celebrated my daughter’s 13th birthday on Saturday in the new Franklin Château and I thought it was way overpriced and I probably would not go back
Day before Valentine’s Day maybe it was busy. Forgot our appetizer, meals sat around the corner while the runner tried finding out who it belonged to, then went to the wrong table.
Awful experience, took over two hours for dinner. Say for 20 minutes before waitress first came over. The manager comes by and states someone called out tonight, nothing they can do. Food just ok. Tried to pay up front and was told I had to wait for my waitress to pay. Another 16 minutes go buy and manager comes over again and also says I can only pay the waitress as they have to do it by computer. He then says I’m sorry if I knew earlier I could have taken something off the bill. I had not paid yet but that did not seem to matter. Waitress finally showed up and we paid and left. Avoid this place. The other chatau in Waltham and Norwood so much better. I tried to go here one other time before then and was told it was a 95 minute wait. Now we know why. Avoid, avoid , avoid.
Consistently average Italian food
Service was very slow. Our sodas and waters were not refilled and our waitress was no where to be found. The food was just ok, nothing that I couldn’t have cooked at home and my family does not consider me a good cook. Not a restaurant that I would recommend or return to.
Over all experience not good had to return my wine twice with cork and wine residue in in.
The food is quite bland at this restaurant. The number one item I would recommend is the roasted ravioli. It was the best menu item I had. Our server was standoffish and did not ask us if we wanted a drink or an appetizer. We will not be rushing back to this restaurant. It is clean and probably good for families with children that like bland Italian food
Franklin Chateau was wonderful, have gone to the Waltham restaurant for years. This is close to home which is a real plus. The waitress was awesome will be back soon!
We went Monday night at 6:15. The server was not the friendliest. My daughter and I ordered the cobb salad and the bacon on it was not cooked. Waited a long time for our order. Had to send it back.
This was our first visit to the Franklin Chateau we usually go to the Norton one. This one is closer to home. We had reservations which I highly recommend. We were seated immediately. The service was great and the food was very good. Just as good as the Norton one. We will definitely be back.
Unfortunately, this location is new and should be more mindful of the wait staff. He broke a wine glass, it shattered and we had to ask him to remove glasses from the table. He should have removed everything from the table. One meal was salty and taken off the bill. Overall, not a pleasant experience.
Prices are inexpensive but entrees not very tasty. Best bet is appetizers and drinks. We have gone twice and food is just not exceptional. Not sure why it gets great reviews other than large portions at low price. Pasta overdone both times and sauce not at all flavorful . Chicken dishes overly salty . Guess it is better than I write as it is packed but for exceptional Italian food I will go elsewhere.
I went to the Chateau for my birthday and it was a great choice! From the appetizers- bruschetta and shrimp scampi- to the main course- chicken parmesan- everything was excellent! The food was very flavorful without being too salty, which I feel is a problem with a lot of restaurant food. The chicken was cooked perfectly, the coating was crunchy, just enough cheese and a decent red sauce. I will definitely be going back!
I frequently dine at other Chateau restaurants and I realize Franklin is a new location. Overall the food was good, but the service was not good. Our server was gruff and not accommodating or friendly. I would suggest some basic training!!
This was our first time at any Château location. While we found the server and management team quite attentive, regularly checking our table, we found the food somewhat disappointing/average. There were five adults in our party and we were crammed into a booth. Literally no elbow room which added to our mediocre feelings about this restaurant. Normally we are happy to support local restaurants as we do live in Franklin. Not so sure I would be in a rush to return to the Château
The Chateau - Franklin does offer delivery in partnership with Uber Eats. The Chateau - Franklin also offers takeout which you can order by calling the restaurant at (774) 613-9300.
The Chateau - Franklin is rated 3.9 stars by 57 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.