The Chateau - Franklin
Wait staff was great but was told the cook burned something and they were cooking something over. When all the food came out 3 out of the 4 meals were cold.
Music was loud hip hop type. Terrible Went for a relaxing dinner. Waiter was great but a little overwhelmed with his job load. Food was disappointing. We’ve been there before but won’t go again anytime soon. Host gave us one menu for two people. We had to go back for another menu. 👎👎👎
Just tasted like everything was frozen and reheated to serve. Won’t be coming back.
It's a decent place, work staff was very friendly. it can be a little loud if you end up get seated near the Bar area.
The food is great! Especially the Chicken Parmigiana!
Service extremely slow...especially since not busy. Table was not properly set with utensils. Food was average at best...sauce tasted like Campbell's tomato soup.
Most of food was very good. Lasagna & stuffed shells very good. Veal was overdone and
I really like going to the Chateau with the family. The service is always good. It is clean and inviting, The food portions are a great size and has great flavor. Oh, and eveyone loves the bread. Just great family dining
The food was horrible. Our waitress was rude. It wasn’t an enjoyable experience.
Went for my dads bday. Server was super helpful and friendly. Great for a family dinner
Very busy for a Tuesday, Lois did a great job! Love the food!!!!
Good place to meet people for a casual dinner. Service was a bit slow, but tonight that gave us more time for conversation. We eat there somewhat regularly and enjoy it.
Our server was great, with a wonderful sense on humor! The Chateau is consistently delicious!
Food was ok but nothing special
Great dinner as always, service was quick and food was good.
It is pretty good the service was slow The food ok.
We had a long wait for our orders to come out from the kitchen, but we were not in a rush that evening anyway. The meals were very good. My wife needs to eat Gluten Free, and The Chateau has a wide variety to choose from. She has the Haddock St.Germaine and enjoyed it very much. I has a Chateau Special pizza and like it a lot. Service staff was very good and explained the delay for orders. The manager checked with my wife concerning her allergy requirements. All in all, we enjoyed our meal and will certainly return.
I do enjoy shrimp scampi, and I must say that this was the best shrimp scampi dish that I have ever had !!!
Liked it very much. The waitress was terrific the food was good as were the drinks.
Great server. Friendly. Quick, helpful
Our waitress, Kate was friendly and attentive. My meal, veal and eggplant parm was just ok. Portion was on the smaller side. Eggplant was mushy, the veal, over cooked. For $19.95,I’d say it was a bit overpriced!
Always excellent and we are repeat patrons. Food/Service and Atmosphere always on point. We look forward to seeing you again soon.
Fish and chips were excellent, waitress was great even though it was very busy. Beer was cold. Will definitely go back.
The food is very good. The server was friendly and engaging.
Was my adult son's birthday, we had a party of 7. 4 at one table and 3 at the table next to use due to COVID Restrictions. Food was very good, unfortunately service was terrible.
Examples: Waitress kept serving tables all around us, never once stopped by to check on us, and we had to repeatedly shout her name in order to get her attention for drinks, etc. we ended up only getting two drinks, due to being completely ignored. When we'd mention it to her, she kept blaming the bartender, even though the tables around us did not appear to have the same bartender, because they were getting drinks without issue, including the tables that seated after us.
We literally had to request a takeout box 4 times, before we got it. Again other tables around us turned over quickly and got their take out boxes without issue.
Again I had to shout her name as she passed us by yet again, just to order dessert. My wife mentioned the difficulty getting her attention and she actually told my wife to hush. My wife wasn't angry, just frustrated by the poor service, and to be told to hush? That was the final straw. Desserts finally came, just as I was going to cancel them.
First time in my nearly 60 years where I didn't leave at least a nominal tip, even for poor service, but she certainly earned it.
Really enjoy the food there, but will not be going back.
Mother’s Day and birthday.
Seated right away in a nice roomy booth, waitress brought bread immediately, then our drinks one blink after that. Food came out hot and delicious. Server could not have been nicer, attentive but not overbearing.
It was great and the food was very good. We like coming...
Wonderful place for a family meal!
Great food and great service
This was our first experience eating out on a holiday. The food was delicious and couldn’t have had a nicer waitress. We were very pleased with our visit on Easter Sunday.
The Chateau always give great value and great taste to its foods.
We ordered on their 88 special and had a great meal.
The Scallop and Shrimp were dotted with calamari as a nice surprise, the salad was fresh as were the mini cannolis - I thought we were getting one and had a nice surprise when we got two per order.
Great food, great prices & a friendly staff make this Chateau great!
The food was ok and higher priced than thought. Service was slow. Disappointed there was Strawberry Margarita options.
Love The Chateau in Franklin! Excellent food, great atmosphere, wonderful staff!
We have a gluten allergy. We were told it would be delivered by a manager, it was not. One order was cold, the gluten free was the wrong order. There was no rush to correct the order. We are separately and took most of it to go. Service was slow and inattentive
Food was very good.
We love this place. They have the best bread to start off your meal. Their entrées are generous and well seasoned. For instance, the marsala actually has the wonderful flavor of marsala wine unlike some other popular local Italian eatery’s. The cauliflower crust pizza is crispy and delicious. Drinks are generous, and they have keno which makes for fun if you are into that. The staff is very welcoming and friendly. The atmosphere is warm and genial. I have not been to the other Châteaus, but we really recommend this one!
We had reservations for Valentine’s Day at 1:45. Arrived at 1:30 seated us immediately. Waitress came over to take our drink order then came back for food order. Took quite a while for food to come out. Usually it’s quicker. But the food is excellent. Prices are reasonable. Highly recommend going to the Franklin Chateau. Made reservations 2 days before was able to get a table. They are very nice in there.
The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.
The Chateau - Franklin is rated 4 stars by 126 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.