The Chateau - Franklin

4
126 Reviews
$30 and under
Italian
Welcome to The Chateau - Franklin. We look forward to serving you! Since 1933 the Nocera Family has owned and operated The Chateau Restaurant of Waltham. The tradition of Italian family dining, friendly service and quality food at reasonable prices has kept our customers coming back over the years. Today, along with the fourth generation, the Nocera Family is proud to serve the Norwood, Stoughton, Andover, Norton, Westboro, Braintree, Burlington and this newest location Franklin (opening in November 2019) communities as well.
What 126 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.2
service
3.8
ambience
3.7
value
Noise · Moderate
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WC
WilliamC
New England
1 review
Dined on August 17, 2021
Overall2food2service5ambience5

Wait staff was great but was told the cook burned something and they were cooking something over. When all the food came out 3 out of the 4 meals were cold.

OT
OpenTable Diner
New England
1 review
Dined on August 10, 2021
Overall2food1service4ambience1

Music was loud hip hop type. Terrible Went for a relaxing dinner. Waiter was great but a little overwhelmed with his job load. Food was disappointing. We’ve been there before but won’t go again anytime soon. Host gave us one menu for two people. We had to go back for another menu. 👎👎👎

OT
OpenTable Diner
New England
1 review
Dined on July 29, 2021
Overall2food1service3ambience2

Just tasted like everything was frozen and reheated to serve. Won’t be coming back.

s
vipsibud
New England
28 reviews
Dined on July 24, 2021
Overall4food4service5ambience4

It's a decent place, work staff was very friendly. it can be a little loud if you end up get seated near the Bar area.

CP
CorinneP
1 review
Dined on July 23, 2021
Overall4food5service4ambience5

The food is great! Especially the Chicken Parmigiana!

RK
RyanK
1 review
Dined on July 20, 2021
Overall3food3service3ambience4

Service extremely slow...especially since not busy. Table was not properly set with utensils. Food was average at best...sauce tasted like Campbell's tomato soup.

JC
JosephC
1 review
Dined on July 17, 2021
Overall3food3service5ambience3

Most of food was very good. Lasagna & stuffed shells very good. Veal was overdone and
not tender.

j
jkar99
New England
6 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

I really like going to the Chateau with the family. The service is always good. It is clean and inviting, The food portions are a great size and has great flavor. Oh, and eveyone loves the bread. Just great family dining

OT
OpenTable Diner
1 review
Dined on July 1, 2021
Overall1food1service1ambience1

The food was horrible. Our waitress was rude. It wasn’t an enjoyable experience.

A
Alexmag
New York Area
4 reviews
Dined on June 30, 2021
Overall5food5service5ambience3

Went for my dads bday. Server was super helpful and friendly. Great for a family dinner

TL
TonyL
New England
1 review
Dined on June 29, 2021
Overall5food5service4ambience4

Very busy for a Tuesday, Lois did a great job! Love the food!!!!

TS
TomS
New England
9 reviews
Dined on June 25, 2021
Overall4food4service5ambience4

Good place to meet people for a casual dinner. Service was a bit slow, but tonight that gave us more time for conversation. We eat there somewhat regularly and enjoy it.

KS
KelleyS
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Our server was great, with a wonderful sense on humor! The Chateau is consistently delicious!

OT
OpenTable Diner
New England
1 review
Dined on June 12, 2021
Overall3food3service4ambience3

Food was ok but nothing special

S
vipScoaman
New England
4 reviews
Dined on June 6, 2021
Overall5food5service5ambience4

Great dinner as always, service was quick and food was good.

QB
vipQuarantineinBoca
Miami
33 reviews
Dined on June 2, 2021
Overall3food3service3ambience3

It is pretty good the service was slow The food ok.

TS
TomS
New England
9 reviews
Dined on May 27, 2021
Overall5food5service4ambience4

We had a long wait for our orders to come out from the kitchen, but we were not in a rush that evening anyway. The meals were very good. My wife needs to eat Gluten Free, and The Chateau has a wide variety to choose from. She has the Haddock St.Germaine and enjoyed it very much. I has a Chateau Special pizza and like it a lot. Service staff was very good and explained the delay for orders. The manager checked with my wife concerning her allergy requirements. All in all, we enjoyed our meal and will certainly return.

NF
vipNickF
New England
4 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

I do enjoy shrimp scampi, and I must say that this was the best shrimp scampi dish that I have ever had !!!

BS
BobS
New England
2 reviews
Dined on May 14, 2021
Overall5food5service5ambience4

Liked it very much. The waitress was terrific the food was good as were the drinks.

d
vipdinnerout
New England
7 reviews
Dined on May 13, 2021
Overall4food4service5ambience3

Great server. Friendly. Quick, helpful

PB
PaulaB
New England
1 review
Dined on May 12, 2021
Overall4food3service5ambience5

Our waitress, Kate was friendly and attentive. My meal, veal and eggplant parm was just ok. Portion was on the smaller side. Eggplant was mushy, the veal, over cooked. For $19.95,I’d say it was a bit overpriced!

OT
OpenTable Diner
New England
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Always excellent and we are repeat patrons. Food/Service and Atmosphere always on point. We look forward to seeing you again soon.

AM
AnthonyM
New England
1 review
Dined on May 8, 2021
Overall5food5service4ambience3

Fish and chips were excellent, waitress was great even though it was very busy. Beer was cold. Will definitely go back.

MG
MicheleG
New England
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

The food is very good. The server was friendly and engaging.

SP
SteveP
New England
4 reviews
Dined on May 8, 2021
Overall3food4service1ambience3

Was my adult son's birthday, we had a party of 7. 4 at one table and 3 at the table next to use due to COVID Restrictions. Food was very good, unfortunately service was terrible.

Examples: Waitress kept serving tables all around us, never once stopped by to check on us, and we had to repeatedly shout her name in order to get her attention for drinks, etc. we ended up only getting two drinks, due to being completely ignored. When we'd mention it to her, she kept blaming the bartender, even though the tables around us did not appear to have the same bartender, because they were getting drinks without issue, including the tables that seated after us.

We literally had to request a takeout box 4 times, before we got it. Again other tables around us turned over quickly and got their take out boxes without issue.

Again I had to shout her name as she passed us by yet again, just to order dessert. My wife mentioned the difficulty getting her attention and she actually told my wife to hush. My wife wasn't angry, just frustrated by the poor service, and to be told to hush? That was the final straw. Desserts finally came, just as I was going to cancel them.

First time in my nearly 60 years where I didn't leave at least a nominal tip, even for poor service, but she certainly earned it.

Really enjoy the food there, but will not be going back.

OT
OpenTable Diner
New England
1 review
Dined on May 8, 2021
Overall3food3service3ambience3

Mother’s Day and birthday.

B
Beth26
New England
3 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Seated right away in a nice roomy booth, waitress brought bread immediately, then our drinks one blink after that. Food came out hot and delicious. Server could not have been nicer, attentive but not overbearing.

PP
PaulP
New England
3 reviews
Dined on April 22, 2021
Overall4food4service4ambience4

It was great and the food was very good. We like coming...

OT
vipOpenTable Diner
Indiana
9 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Wonderful place for a family meal!

PB
PaulB
New England
5 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Great food and great service

c
cherylc
New England
2 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

This was our first experience eating out on a holiday. The food was delicious and couldn’t have had a nicer waitress. We were very pleased with our visit on Easter Sunday.

s
sueg
New England
13 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

The Chateau always give great value and great taste to its foods.
We ordered on their 88 special and had a great meal.
The Scallop and Shrimp were dotted with calamari as a nice surprise, the salad was fresh as were the mini cannolis - I thought we were getting one and had a nice surprise when we got two per order.
Great meal!!!

RO
ROBERT
New England
2 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Great food, great prices & a friendly staff make this Chateau great!

C
Chris
New England
1 review
Dined on March 19, 2021
Overall3food2service2ambience3

The food was ok and higher priced than thought. Service was slow. Disappointed there was Strawberry Margarita options.

MR
MurielR
New England
2 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Love The Chateau in Franklin! Excellent food, great atmosphere, wonderful staff!

L
Ljcluvspugs
New England
15 reviews
Dined on February 27, 2021
Overall1food2service1ambience3

We have a gluten allergy. We were told it would be delivered by a manager, it was not. One order was cold, the gluten free was the wrong order. There was no rush to correct the order. We are separately and took most of it to go. Service was slow and inattentive

JG
JenniferG
New England
3 reviews
Dined on February 20, 2021
Overall4food4service4ambience4

Food was very good.

BR
vipBeverlyR
New England
15 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Great food!

CL
CindyLG8
New England
3 reviews
Dined on February 17, 2021
Overall5food5service5ambience5

We love this place. They have the best bread to start off your meal. Their entrées are generous and well seasoned. For instance, the marsala actually has the wonderful flavor of marsala wine unlike some other popular local Italian eatery’s. The cauliflower crust pizza is crispy and delicious. Drinks are generous, and they have keno which makes for fun if you are into that. The staff is very welcoming and friendly. The atmosphere is warm and genial. I have not been to the other Châteaus, but we really recommend this one!

KS
KarenS
New England
7 reviews
Dined on February 14, 2021
Overall4food5service4ambience5

We had reservations for Valentine’s Day at 1:45. Arrived at 1:30 seated us immediately. Waitress came over to take our drink order then came back for food order. Took quite a while for food to come out. Usually it’s quicker. But the food is excellent. Prices are reasonable. Highly recommend going to the Franklin Chateau. Made reservations 2 days before was able to get a table. They are very nice in there.

FAQs

The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.

The Chateau - Franklin is rated 4 stars by 126 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.