The Chateau - Franklin
Served on Chateau Scali Bread
Served on Chateau Scali Bread
Wait staff was not engaged and lacked excitement! Makes for a bad dinner!
Thank you for joining us, Foley - and for sharing this feedback. We always want to hear from our guests as it provides a crucial learning tool for our team. We hope to have the opportunity to welcome you back in the future for a better experience. Thank you again for sharing. - The Chateau Franklin
The atmosphere was great, the food was very good and reasonably priced. The servers and staff were friendly and efficient, I would recommend this place to everyone I wish there was one near where I live.
Thank you for joining us, Catherine! We're so glad to hear you enjoyed all aspects of your experience. Your recommendation is greatly appreciated. Hope to see you again soon. - The Chateau Franklin
Perfect for date night! We did end up having to ask for silverware but the food was delicious and the waitstaff was friendly.
Thank you for joining us and taking the time to write a review, Grace. We appreciate your understanding and patience and hope to welcome you back again soon. - The Chateau Franklin
Food was just ok, my wife’s Salmon was dry, my mother’s veal pharm was chewy and tasted like hunts can sauce. On a good note my broiled seafood casserole was good but pricey.
Hi Dennis, Thank you for joining us and taking the time to share your recent experience. We're saddened to hear your meal was not up to the high standards we hold here. We hope to have the opportunity to welcome you back again in the future for a better experience. - The Chateau Franklin
I made a reservation for 6 diners for a pre-Christmas celebration. Four out of six did not like their meals. The marinara sauce is gross - "tasteless" is how it was described by many. It tasted like store bought tomato sauce straight from the can that I use to make marinara sauce. It was served over the eggplant parmesan and also the combo specials, so adulterated any Italian dish ordered. The lobster, shrimp Diavolo was served with the rubbery claw meat only and my husband sent it back - they remade it with some actual lobster meat & my husband was pleased with it after that (spicy red sauce). The stuffed shells were stuffed with plain ricotta - it had no seasoning at all. The food was just terrible and very expensive. I started by ordering a fancy ($11) holiday cosmopolitan cocktail and it was described as having a sugared rim - it arrived in a plain glass. I should have returned it immediately as it clearly did not arrive as described on the cocktail menu. It tasted terrible, literally gross. The garden salads were fine - nothing special. Dressing was served on the side in a small plastic container with a lid. The bread they serve is a cold, sliced Italian bread loaf with sesame seeds.
My family & I eat out fairly regularly. I rarely if ever write reviews. We had never been to The Chateau before, but we were going to a concert in Woonsocket that evening & it was "on the way." The dinner that evening was such a disappointment that I decided I had to warn other local diners. If you are looking for Italian food in the Franklin area, go to Cafe Assisi or Luciano's in Wrentham or Tavolino's at Patriots Place. The Chateau is terrible.
Hi Jennifer, We are saddened to read of your poor experience. We appreciate you taking the time to leave a review but have to disagree with your characterization of our food. We pride ourselves in traditional family dining with friendly service, quality food and reasonable prices that have kept our guests coming back since 1933. We hope you’ll give us another try in the future for the 5-star experience we love to provide. - The Chateau Franklin
Good food, wait staff attentive, kid’s menu with crayons
Thanks to you and the family for joining us, Peter! We appreciate the recommendation and look forward to your next visit. - The Chateau Franklin
The Chateau is a go-to for my family. We’ve visited several of the restaurants and this was our first trip to Franklin. It was an outstanding experience. The food is always good but it was truly exceptional. The service was next to none. Our server was excellent, she was very attentive and extremely friendly. The restaurant itself is beautiful and has a great atmosphere for a quiet family dinner. We will definitely be visiting this location again in the future.
Thank you, Thank you, Thank you! Creating wonderful experiences like yours is why we are here, Kevin. Your kind words mean so much to our hard working team. Mikaela will be so pleased to know that her service helped make your experience outstanding. The Chateau family looks forward to welcoming you again soon to one of our location. - The Chateau Franklin
Took over an hour to get our food once ordered. Had to wave down the waitress to order additional drinks. Food arrived like warm. Will not dine there again.
Hi Joyce, Thank you for dinging with us and taking the time to share your experience. We're saddened to hear your recent visit fell short during an exceptionally busy Saturday. We hope you'll grant us the opportunity to welcome you back again to provide the 5-star experience that has brought guests back to The Chateau for almost 90 years. - The Chateau Franklin
We had the salmon and the veal proceeded by Caesar salad and wedding soup. It was all good but we have to single out the veal as being extraordinarily tender and very well seasoned.
Thank you for joining us, Edward! You made some fantastic choices from our menu and were so glad you enjoyed the veal! Hope to welcome you back again soon for another wonderful experience. - The Chateau Franklin
Good food and good prices. I love the bread and Luke to get one of the trios to enjoy multiple things!
Thanks for joining us, jkar! Hope to see you again soon. - The Chateau Franklin
Surprised. I expected this to be a run of the mill Italian chain style place. It turned out to be pretty good.
I will be back, it didn’t blow me away or anything, but it was good, as rated, a four star place. Maybe 3 1/2, or 3 3/4. In any case, give it a try if you are not sure, I think you’ll be pleasantly surprised as I was.
Thank you for giving us a try, Jim! Hope we have the chance to welcome you back again and wow you with our offerings. Cheers! - The Chateau Franklin
We have dined at many locations of Chateau through the years. Franklin keeps up the standards.
Thank you for the support and patronage, PapaFalcon. Our regulars mean the world to us and your kind words are so helpful to our team. Can't wait to see you again for another wonderful meal. - The Chateau Franklin
Not a fan. Servers are inattentive food is over priced for mere pasta. Carrot cake was good tho.
Hi Dawn, Thank you for joining us and taking the time to share your thoughts. We're disappointed to hear your most recent experience was lacking. We have a dedicated and hard working team striving to bring the best to our guests at all time, as we have for close to 90 years. We hope to have the opportunity to welcome you back in the future for the 5-star dining experience we love to provide to our guests. - The Chateau Franklin
Service was great. Food was delicious.
Thank you! - The Chateau Franklin
We had the special Pumpkin Ravioli and they were excellent!! Other had bolognaise and chicken parm and they were excellent. Had togo boxes for leftovers. Apple Sangria was good too. Would highly recommend. It was a 35 minute drive but well worth it. Good place to meet right off 495 if people are coming from different areas.
Thank you! We really appreciate your kind words and we look forward to welcoming you back again soon. - The Chateau Franklin
The lasagna was amazing and my husband devoured his bacon pepperoni pizza. Our server was wonderful, she was attentive to our needs, refilling drinks and the basket of bread before we could even ask her to. The desserts were ok but nothing special. Overall, we had a great time and will definitely be back again!
Thank you, John. We're so glad you enjoyed your visit and service, we can't wait to welcome you back!. - The Chateau Franklin
Good Italian food in a local restaurant. Our waitress was great!
Thank you for joining us, Ellen! - The Chateau Franklin
Wait staff was great but was told the cook burned something and they were cooking something over. When all the food came out 3 out of the 4 meals were cold.
Music was loud hip hop type. Terrible Went for a relaxing dinner. Waiter was great but a little overwhelmed with his job load. Food was disappointing. We’ve been there before but won’t go again anytime soon. Host gave us one menu for two people. We had to go back for another menu. 👎👎👎
Just tasted like everything was frozen and reheated to serve. Won’t be coming back.
It's a decent place, work staff was very friendly. it can be a little loud if you end up get seated near the Bar area.
The food is great! Especially the Chicken Parmigiana!
Service extremely slow...especially since not busy. Table was not properly set with utensils. Food was average at best...sauce tasted like Campbell's tomato soup.
Most of food was very good. Lasagna & stuffed shells very good. Veal was overdone and
I really like going to the Chateau with the family. The service is always good. It is clean and inviting, The food portions are a great size and has great flavor. Oh, and eveyone loves the bread. Just great family dining
The food was horrible. Our waitress was rude. It wasn’t an enjoyable experience.
Went for my dads bday. Server was super helpful and friendly. Great for a family dinner
Very busy for a Tuesday, Lois did a great job! Love the food!!!!
Good place to meet people for a casual dinner. Service was a bit slow, but tonight that gave us more time for conversation. We eat there somewhat regularly and enjoy it.
Our server was great, with a wonderful sense on humor! The Chateau is consistently delicious!
Food was ok but nothing special
Great dinner as always, service was quick and food was good.
It is pretty good the service was slow The food ok.
We had a long wait for our orders to come out from the kitchen, but we were not in a rush that evening anyway. The meals were very good. My wife needs to eat Gluten Free, and The Chateau has a wide variety to choose from. She has the Haddock St.Germaine and enjoyed it very much. I has a Chateau Special pizza and like it a lot. Service staff was very good and explained the delay for orders. The manager checked with my wife concerning her allergy requirements. All in all, we enjoyed our meal and will certainly return.
I do enjoy shrimp scampi, and I must say that this was the best shrimp scampi dish that I have ever had !!!
Liked it very much. The waitress was terrific the food was good as were the drinks.
Great server. Friendly. Quick, helpful
Our waitress, Kate was friendly and attentive. My meal, veal and eggplant parm was just ok. Portion was on the smaller side. Eggplant was mushy, the veal, over cooked. For $19.95,I’d say it was a bit overpriced!
Always excellent and we are repeat patrons. Food/Service and Atmosphere always on point. We look forward to seeing you again soon.
Fish and chips were excellent, waitress was great even though it was very busy. Beer was cold. Will definitely go back.
The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.
The Chateau - Franklin is rated 4.1 stars by 143 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.