The Chateau - Franklin

4.1
143 Reviews
$30 and under
Italian
Welcome to The Chateau - Franklin. We look forward to serving you! Since 1933 the Nocera Family has owned and operated The Chateau Restaurant of Waltham. The tradition of Italian family dining, friendly service and quality food at reasonable prices has kept our customers coming back over the years. Today, along with the fourth generation, the Nocera Family is proud to serve the Norwood, Stoughton, Andover, Norton, Westboro, Braintree, Burlington and this newest location Franklin (opening in November 2019) communities as well.
What 143 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
F
vipFoley04
New England
4 reviews
Dined on January 13, 2022
Overall3food4service2ambience3

Wait staff was not engaged and lacked excitement! Makes for a bad dinner!

The Chateau - Franklin
Responded 3 days ago

Thank you for joining us, Foley - and for sharing this feedback. We always want to hear from our guests as it provides a crucial learning tool for our team. We hope to have the opportunity to welcome you back in the future for a better experience. Thank you again for sharing. - The Chateau Franklin

Report
CH
CatherineH
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

The atmosphere was great, the food was very good and reasonably priced. The servers and staff were friendly and efficient, I would recommend this place to everyone I wish there was one near where I live.

The Chateau - Franklin
Responded 3 days ago

Thank you for joining us, Catherine! We're so glad to hear you enjoyed all aspects of your experience. Your recommendation is greatly appreciated. Hope to see you again soon. - The Chateau Franklin

Report
GD
GraceD
1 review
Dined on January 3, 2022
Overall4food5service4ambience5

Perfect for date night! We did end up having to ask for silverware but the food was delicious and the waitstaff was friendly.

The Chateau - Franklin
Responded on January 7, 2022

Thank you for joining us and taking the time to write a review, Grace. We appreciate your understanding and patience and hope to welcome you back again soon. - The Chateau Franklin

Report
D
vipDennis
New England
82 reviews
Dined on December 31, 2021
Overall3food3service5ambience4

Food was just ok, my wife’s Salmon was dry, my mother’s veal pharm was chewy and tasted like hunts can sauce. On a good note my broiled seafood casserole was good but pricey.

The Chateau - Franklin
Responded on January 7, 2022

Hi Dennis, Thank you for joining us and taking the time to share your recent experience. We're saddened to hear your meal was not up to the high standards we hold here. We hope to have the opportunity to welcome you back again in the future for a better experience. - The Chateau Franklin

Report
JF
JenniferF
New England
3 reviews
Dined on December 20, 2021
Overall1food1service2ambience3

I made a reservation for 6 diners for a pre-Christmas celebration. Four out of six did not like their meals. The marinara sauce is gross - "tasteless" is how it was described by many. It tasted like store bought tomato sauce straight from the can that I use to make marinara sauce. It was served over the eggplant parmesan and also the combo specials, so adulterated any Italian dish ordered. The lobster, shrimp Diavolo was served with the rubbery claw meat only and my husband sent it back - they remade it with some actual lobster meat & my husband was pleased with it after that (spicy red sauce). The stuffed shells were stuffed with plain ricotta - it had no seasoning at all. The food was just terrible and very expensive. I started by ordering a fancy ($11) holiday cosmopolitan cocktail and it was described as having a sugared rim - it arrived in a plain glass. I should have returned it immediately as it clearly did not arrive as described on the cocktail menu. It tasted terrible, literally gross. The garden salads were fine - nothing special. Dressing was served on the side in a small plastic container with a lid. The bread they serve is a cold, sliced Italian bread loaf with sesame seeds.

My family & I eat out fairly regularly. I rarely if ever write reviews. We had never been to The Chateau before, but we were going to a concert in Woonsocket that evening & it was "on the way." The dinner that evening was such a disappointment that I decided I had to warn other local diners. If you are looking for Italian food in the Franklin area, go to Cafe Assisi or Luciano's in Wrentham or Tavolino's at Patriots Place. The Chateau is terrible.

The Chateau - Franklin
Responded on January 7, 2022

Hi Jennifer, We are saddened to read of your poor experience. We appreciate you taking the time to leave a review but have to disagree with your characterization of our food. We pride ourselves in traditional family dining with friendly service, quality food and reasonable prices that have kept our guests coming back since 1933. We hope you’ll give us another try in the future for the 5-star experience we love to provide. - The Chateau Franklin

Report
PA
PeterA
1 review
Dined on December 9, 2021
Overall4food4service4ambience4

Good food, wait staff attentive, kid’s menu with crayons

The Chateau - Franklin
Responded on December 15, 2021

Thanks to you and the family for joining us, Peter! We appreciate the recommendation and look forward to your next visit. - The Chateau Franklin

Report
KT
KevinT
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

The Chateau is a go-to for my family. We’ve visited several of the restaurants and this was our first trip to Franklin. It was an outstanding experience. The food is always good but it was truly exceptional. The service was next to none. Our server was excellent, she was very attentive and extremely friendly. The restaurant itself is beautiful and has a great atmosphere for a quiet family dinner. We will definitely be visiting this location again in the future.

The Chateau - Franklin
Responded on December 3, 2021

Thank you, Thank you, Thank you! Creating wonderful experiences like yours is why we are here, Kevin. Your kind words mean so much to our hard working team. Mikaela will be so pleased to know that her service helped make your experience outstanding. The Chateau family looks forward to welcoming you again soon to one of our location. - The Chateau Franklin

Report
JS
JoyceS
New England
1 review
Dined on November 20, 2021
Overall1food1service1ambience3

Took over an hour to get our food once ordered. Had to wave down the waitress to order additional drinks. Food arrived like warm. Will not dine there again.

The Chateau - Franklin
Responded on November 24, 2021

Hi Joyce, Thank you for dinging with us and taking the time to share your experience. We're saddened to hear your recent visit fell short during an exceptionally busy Saturday. We hope you'll grant us the opportunity to welcome you back again to provide the 5-star experience that has brought guests back to The Chateau for almost 90 years. - The Chateau Franklin

Report
EL
vipEdwardL
New England
3 reviews
Dined on November 9, 2021
Overall5food5service5ambience4

We had the salmon and the veal proceeded by Caesar salad and wedding soup. It was all good but we have to single out the veal as being extraordinarily tender and very well seasoned.

The Chateau - Franklin
Responded on November 19, 2021

Thank you for joining us, Edward! You made some fantastic choices from our menu and were so glad you enjoyed the veal! Hope to welcome you back again soon for another wonderful experience. - The Chateau Franklin

Report
j
jkar99
New England
7 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Good food and good prices. I love the bread and Luke to get one of the trios to enjoy multiple things!

The Chateau - Franklin
Responded on November 19, 2021

Thanks for joining us, jkar! Hope to see you again soon. - The Chateau Franklin

Report
JH
JimH
New England
30 reviews
Dined on October 22, 2021
Overall4food4service4ambience4

Surprised. I expected this to be a run of the mill Italian chain style place. It turned out to be pretty good.
I will be back, it didn’t blow me away or anything, but it was good, as rated, a four star place. Maybe 3 1/2, or 3 3/4. In any case, give it a try if you are not sure, I think you’ll be pleasantly surprised as I was.

The Chateau - Franklin
Responded on December 15, 2021

Thank you for giving us a try, Jim! Hope we have the chance to welcome you back again and wow you with our offerings. Cheers! - The Chateau Franklin

Report
PF
PapaFalcon
1 review
Dined on October 21, 2021
Overall5food5service5ambience5

We have dined at many locations of Chateau through the years. Franklin keeps up the standards.

The Chateau - Franklin
Responded on October 26, 2021

Thank you for the support and patronage, PapaFalcon. Our regulars mean the world to us and your kind words are so helpful to our team. Can't wait to see you again for another wonderful meal. - The Chateau Franklin

Report
D
Dawn
New England
4 reviews
Dined on October 16, 2021
Overall1food1service1ambience3

Not a fan. Servers are inattentive food is over priced for mere pasta. Carrot cake was good tho.

The Chateau - Franklin
Responded on October 26, 2021

Hi Dawn, Thank you for joining us and taking the time to share your thoughts. We're disappointed to hear your most recent experience was lacking. We have a dedicated and hard working team striving to bring the best to our guests at all time, as we have for close to 90 years. We hope to have the opportunity to welcome you back in the future for the 5-star dining experience we love to provide to our guests. - The Chateau Franklin

Report
OT
OpenTable Diner
New England
1 review
Dined on October 9, 2021
Overall5food5service5ambience4

Service was great. Food was delicious.

The Chateau - Franklin
Responded on October 11, 2021

Thank you! - The Chateau Franklin

Report
S
Shamrockyes
New England
18 reviews
Dined on October 8, 2021
Overall5food5service5ambience4

We had the special Pumpkin Ravioli and they were excellent!! Other had bolognaise and chicken parm and they were excellent. Had togo boxes for leftovers. Apple Sangria was good too. Would highly recommend. It was a 35 minute drive but well worth it. Good place to meet right off 495 if people are coming from different areas.

The Chateau - Franklin
Responded on October 11, 2021

Thank you! We really appreciate your kind words and we look forward to welcoming you back again soon. - The Chateau Franklin

Report
JD
JohnD
New England
3 reviews
Dined on October 5, 2021
Overall5food5service5ambience3

The lasagna was amazing and my husband devoured his bacon pepperoni pizza. Our server was wonderful, she was attentive to our needs, refilling drinks and the basket of bread before we could even ask her to. The desserts were ok but nothing special. Overall, we had a great time and will definitely be back again!

The Chateau - Franklin
Responded on October 11, 2021

Thank you, John. We're so glad you enjoyed your visit and service, we can't wait to welcome you back!. - The Chateau Franklin

Report
EF
EllenF
Charleston
27 reviews
Dined on September 21, 2021
Overall4food4service5ambience4

Good Italian food in a local restaurant. Our waitress was great!

The Chateau - Franklin
Responded on September 29, 2021

Thank you for joining us, Ellen! - The Chateau Franklin

Report
WC
WilliamC
New England
1 review
Dined on August 17, 2021
Overall2food2service5ambience5

Wait staff was great but was told the cook burned something and they were cooking something over. When all the food came out 3 out of the 4 meals were cold.

OT
OpenTable Diner
New England
1 review
Dined on August 10, 2021
Overall2food1service4ambience1

Music was loud hip hop type. Terrible Went for a relaxing dinner. Waiter was great but a little overwhelmed with his job load. Food was disappointing. We’ve been there before but won’t go again anytime soon. Host gave us one menu for two people. We had to go back for another menu. 👎👎👎

OT
vipOpenTable Diner
New England
3 reviews
Dined on July 29, 2021
Overall2food1service3ambience2

Just tasted like everything was frozen and reheated to serve. Won’t be coming back.

s
vipsibud
New England
29 reviews
Dined on July 24, 2021
Overall4food4service5ambience4

It's a decent place, work staff was very friendly. it can be a little loud if you end up get seated near the Bar area.

CP
CorinneP
1 review
Dined on July 23, 2021
Overall4food5service4ambience5

The food is great! Especially the Chicken Parmigiana!

RK
RyanK
1 review
Dined on July 20, 2021
Overall3food3service3ambience4

Service extremely slow...especially since not busy. Table was not properly set with utensils. Food was average at best...sauce tasted like Campbell's tomato soup.

JC
JosephC
1 review
Dined on July 17, 2021
Overall3food3service5ambience3

Most of food was very good. Lasagna & stuffed shells very good. Veal was overdone and
not tender.

j
jkar99
New England
8 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

I really like going to the Chateau with the family. The service is always good. It is clean and inviting, The food portions are a great size and has great flavor. Oh, and eveyone loves the bread. Just great family dining

OT
OpenTable Diner
1 review
Dined on July 1, 2021
Overall1food1service1ambience1

The food was horrible. Our waitress was rude. It wasn’t an enjoyable experience.

A
Alexmag
New York Area
4 reviews
Dined on June 30, 2021
Overall5food5service5ambience3

Went for my dads bday. Server was super helpful and friendly. Great for a family dinner

TL
TonyL
New England
1 review
Dined on June 29, 2021
Overall5food5service4ambience4

Very busy for a Tuesday, Lois did a great job! Love the food!!!!

TS
TomS
New England
9 reviews
Dined on June 25, 2021
Overall4food4service5ambience4

Good place to meet people for a casual dinner. Service was a bit slow, but tonight that gave us more time for conversation. We eat there somewhat regularly and enjoy it.

KS
KelleyS
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Our server was great, with a wonderful sense on humor! The Chateau is consistently delicious!

OT
OpenTable Diner
New England
1 review
Dined on June 12, 2021
Overall3food3service4ambience3

Food was ok but nothing special

S
vipScoaman
New England
4 reviews
Dined on June 6, 2021
Overall5food5service5ambience4

Great dinner as always, service was quick and food was good.

QB
vipQuarantineinBoca
Miami
33 reviews
Dined on June 2, 2021
Overall3food3service3ambience3

It is pretty good the service was slow The food ok.

TS
TomS
New England
9 reviews
Dined on May 27, 2021
Overall5food5service4ambience4

We had a long wait for our orders to come out from the kitchen, but we were not in a rush that evening anyway. The meals were very good. My wife needs to eat Gluten Free, and The Chateau has a wide variety to choose from. She has the Haddock St.Germaine and enjoyed it very much. I has a Chateau Special pizza and like it a lot. Service staff was very good and explained the delay for orders. The manager checked with my wife concerning her allergy requirements. All in all, we enjoyed our meal and will certainly return.

NF
vipNickF
New England
4 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

I do enjoy shrimp scampi, and I must say that this was the best shrimp scampi dish that I have ever had !!!

BS
BobS
New England
2 reviews
Dined on May 14, 2021
Overall5food5service5ambience4

Liked it very much. The waitress was terrific the food was good as were the drinks.

d
vipdinnerout
New England
8 reviews
Dined on May 13, 2021
Overall4food4service5ambience3

Great server. Friendly. Quick, helpful

PB
PaulaB
New England
1 review
Dined on May 12, 2021
Overall4food3service5ambience5

Our waitress, Kate was friendly and attentive. My meal, veal and eggplant parm was just ok. Portion was on the smaller side. Eggplant was mushy, the veal, over cooked. For $19.95,I’d say it was a bit overpriced!

OT
OpenTable Diner
New England
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Always excellent and we are repeat patrons. Food/Service and Atmosphere always on point. We look forward to seeing you again soon.

AM
AnthonyM
New England
1 review
Dined on May 8, 2021
Overall5food5service4ambience3

Fish and chips were excellent, waitress was great even though it was very busy. Beer was cold. Will definitely go back.

FAQs

The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.

The Chateau - Franklin is rated 4.1 stars by 143 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.