The Chateau - Franklin

The Chateau - Franklin​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Susan

   ボストン評価・口コミ (1)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We’ve been eating at this Chateau almost weekly for years. It’s excellent in all ways, especially the food which is consistently delicious and the friendly service.
   

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2. R

   Robert

   ボストン評価・口コミ (1)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   My experience there was amazing. We reserved dinner on Easter. Our waitress’ name was Ivana. She did amazing. Very punctual and received the best service. Doug who the manager on came and checked on us and could not complain at all. The food was amazing. This was our first time here and we plan on coming back more often than not.
   

   The Chateau - Franklin2025年4月23日に返信済み

   Thank you, Robert! We're so glad your first visit to The Chateau Franklin made for a memorable Easter. Ivana will be thrilled to hear your praise—she’s a true pro—and we’re glad Doug’s check-in helped round out the experience. From service to atmosphere to every bite, we aim to make every visit feel special, especially on holidays. We can’t wait to welcome you back again soon (more often than not!).
   

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3. J

   Jerry

   ボストン評価・口コミ (3)

   5.0

   2025年4月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   What an amazing spot to stop for lunch! This was our first time ever to the Chateau, but definitely will not be the last! I had such a hard time deciding as so many choices that interested me! I ended up choosing the shrimp avocado bowl. I made one change to my dish and absolutely loved every bite I took! There was just too much to eat it all! Everyone else in my party enjoyed their meal just as much! We look forward to coming back!
   

   The Chateau - Franklin2025年4月17日に返信済み

   Thank you, Jerry! We’re thrilled you stopped in for the first time and had such a great experience. With so many Italian-American favorites to choose from, it’s always tough to decide — but we're so glad you loved the shrimp avocado bowl! We can’t wait to have you and your party back again for another delicious meal.
   

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4. J

   Joanne

   ボストン評価・口コミ (14)

   5.0

   2025年4月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Sometimes the noise was a little loud. We always come here for lunch . This little thing wouldn’t stop us from coming again
   

   The Chateau - Franklin2025年4月17日に返信済み

   Thank you, Joanne! We’re so grateful for your continued support and happy to hear you always enjoy lunch with us. We appreciate your feedback about the noise — we’ll certainly keep it in mind. We’re already looking forward to serving you again soon!
   

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5. b

   bob

   ボストン評価・口コミ (8)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   we had a real nice time at dinner last night. the food was excellent coming out hot, nice portions and very good taste. relaxing atmosphere, the service was excellent, our waitress was pleasant, helpful and consistent. very appreciative of the attention. we look very much to our next visit. B.D.
   

   The Chateau - Franklin2025年4月17日に返信済み

   Thank you, Bob! We're so glad you had a relaxing and enjoyable dinner with us. It’s wonderful to hear you loved the hot, flavorful food, generous portions, and attentive service — that's exactly the experience we strive for. We truly appreciate your kind words and can't wait to welcome you back for your next visit!
   

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6. OT

   OpenTable ダイナー

   ボストン評価・口コミ (2)

   3.0

   2025年3月8日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 2

   Food was edible but nothing special . Didn’t seem Hand made . Slow service . Need more staff
   

   The Chateau - Franklin2025年3月18日に返信済み

   We appreciate your feedback and are sorry to hear that your experience didn’t stand out. We take pride in our homemade recipes and warm hospitality, so it’s disappointing that we missed the mark. We understand that service speed can impact the dining experience, and we’ll share your comments with our team. We hope you’ll give us another try in the future!
   

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7. J

   Judi

   ロードアイランド州評価・口コミ (1)

   2.0

   2025年2月15日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 3
   4. 雰囲気 2

   My second time here I was not impressed, I expected higher quality for a place that requires reservations. I don’t know if the dishwasher wasn’t working but everything was dirty, the server did replace. My first experience was good but seems lately after COVID happened these places are struggling to return back to their normal ways.
   

   The Chateau - Franklin2025年2月25日に返信済み

   Hi Judi, we appreciate you giving us another try and are sorry to hear that your recent visit didn’t meet expectations. We strive to provide a high-quality experience and will share your feedback with our team. We’re glad your server was able to assist, and we hope you might consider visiting again in the future.
   

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8. E

   Elizabeth

   ボストン評価・口コミ (6)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food is always delicious at the château. I had chicken marsala, salad, and a glass of red wine! All was delicious and our waitress was lovely. Thank you very much. It was a great Valentine’s Day.
   

   The Chateau - Franklin2025年2月25日に返信済み

   Thank you, Elizabeth! We’re so glad you had a wonderful Valentine’s Day at The Chateau Franklin. Chicken Marsala, salad, and a glass of red wine sound like a perfect meal! We’ll be sure to share your kind words with your waitress. Looking forward to your next visit!
   

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9. J

   Joanna

   ボストン評価・口コミ (3)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our waitress Steph was amazing! Very attentive for a valentines dinner with my daughter!
   

   The Chateau - Franklin2025年2月25日に返信済み

   Thank you, Joanna! We’re so happy to hear that Steph provided such great service and made your Valentine’s dinner with your daughter special. We’ll be sure to pass along your kind words. Hope to see you again soon!
   

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10. C

    Cameron

    ボストン評価・口コミ (1)

    3.0

    2025年1月24日にご来店

    1. 総合評価 3
    2. 料理 3
    3. サービス 4
    4. 雰囲気 3

    The service was great. From the greeting to our waitress was friendly and very conscientious. The food was good, not great. The meals were not really flavorful. My whole clams were dry and not strong flavored. My wife's butterfly shrimp were kind of flat too. All in all, the visit was good and the food average. The atmosphere was good for conversation but the air was cool, so we were a little uncomfortable.
    

    The Chateau - Franklin2025年2月3日に返信済み

    Thank you for your feedback, Cameron. We’re glad you enjoyed the friendly and attentive service at The Chateau Franklin—that’s the kind of hospitality we strive for. We’re sorry to hear the food didn’t quite meet expectations, as we take pride in serving flavorful, high-quality meals. Your input is valuable, and we’ll share it with our kitchen team to ensure we’re delivering the best experience possible. We appreciate your support and hope to welcome you back for a more satisfying meal in the future!
    

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