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The Chateau - Franklin, Franklin, MA

The Chateau - Franklin

4.6
4.6
227 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 2 times today
  • Charming
  • Kid-friendly
  • Lively
Welcome to The Chateau - Franklin. We look forward to serving you! Since 1933 the Nocera Family has owned and operated The Chateau Restaurant of Waltham. The tradition of Italian family dining, friendly service and quality food at reasonable prices has kept our customers coming back over the years. Today, along with the fourth generation, the Nocera Family is proud to serve the Norwood, Stoughton, Andover, Norton, Westboro, Braintree, Burlington and this newest location Franklin (opening in November 2019) communities as well.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Seafood
  • Hours of operation
    Dinner Mon 4:00 pm–8:30 pm Tue–Thu 3:00 pm–8:30 pm Fri, Sat 3:00 pm–9:00 pm Sun 11:30 am–8:30 pm Lunch Tue–Sat 11:30 am–3:00 pm
  • Phone number
    (774) 613-9300
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual

What 227 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.3Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Chateau - Franklin offers a "convenient location" with "great food" and "wonderful service." Frequent visitors appreciate its "generous seafood options" and "large helpings." The atmosphere is welcoming, with standout staff like "Brian" at the bar. Despite occasional service hiccups, many consider it a "reliable Italian" dining spot.

227 Reviews
  1. Joanne

    Greater Boston

    1 review

    5.0

    1 review

    Dined on September 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We get together at the Chateau for the convenient location and great food. Service is wonderful and the choice of food and pricing can’t be beat.
    The Chateau - FranklinResponded on September 17, 2024
    Thanks so much, Joanne! We're thrilled to be your go-to spot for great food and a convenient location. It’s wonderful to hear you enjoy both our service and pricing. Looking forward to hosting your next get-together at The Chateau!

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  2. Ken

    Greater Boston

    32 reviews

    vip
    5.0

    32 reviews

    Dined on September 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is always great and large helpings. Their bread is not Italian it’s more like store bought at StopnShop. Otherwise everything else is good.
    The Chateau - FranklinResponded on September 9, 2024
    Thank you for the 5-star review, Ken! We're glad to hear you enjoyed the food and generous portions. We appreciate your feedback on the bread and will take it into consideration. We look forward to welcoming you back to The Reef for another great experience!

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  3. OpenTable Diner

    Orlando

    1 review

    4.0

    1 review

    Dined on July 28, 2024

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 4
    We’ve been there about three or four times took my mother out for her birthday service was extremely slow and the place was pretty much empty. The food was OK nothing to rave about last time. It was excellent the time before that. It was excellent might’ve been an off night, not sure, but we couldn’t get drinks because the waitress never came back seem like she was outback doing something because we couldn’t locate her in the restaurant, Always had good luck there not sure if I’d go back
    The Chateau - FranklinResponded on July 30, 2024
    Thank you for sharing your experience. We're truly sorry to hear that your recent visit didn't meet your expectations, especially on such a special occasion. Good, attentive service is a vital part of the experience we strive to provide. We're glad to hear that you've had excellent experiences with us in the past, and we hope you'll give us another chance to show you the quality service and food that you deserve. Please visit us again soon, and we'll do our best to make your return visit to The Chateau outstanding.

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  4. NickF

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on July 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Had the chicken piccata. One of the best that I have ever had in any restaurant.
    The Chateau - FranklinResponded on July 30, 2024
    Thank you, Nick, for your wonderful review! We're delighted to hear that you enjoyed our chicken piccata and consider it one of the best you've ever had. We look forward to serving you again soon at The Chateau in Franklin!

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  5. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on June 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Waitress was very nice and made us feel very comfortable. Service was great and food was very good. Would go back again. !
    The Chateau - FranklinResponded on June 24, 2024
    Thank you for your 5-star review! We're delighted to hear that our waitress made you feel comfortable and that you enjoyed both the service and the food. We look forward to welcoming you back again soon!

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  6. BRG999

    Greater Boston

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The waiter was very busy and was unable to be as attentive as we would have liked. Maybe restaurant was short-staffed!?
    The Chateau - FranklinResponded on June 24, 2024
    Thank you for your 5-star review! We appreciate your understanding regarding the busy nature of the restaurant. We're thrilled you enjoyed your visit and we hope to provide even more attentive service on your next visit. Looking forward to seeing you again soon!

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  7. Notworththetime

    New York City

    4 reviews

    2.0

    4 reviews

    Dined on May 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    I have been to many of the Chateaux Restaurants with nothing but great food and service. The Franklin location however was a severe disappointment. Our waitress, Melissa, showed up over 10 minutes after we were seated. She then started off by telling us she hadn't slept for over 30 hours. It was then another 20 minutes before we received water. After we ordered, and another long wait, our soups and salads arrived about 2 minutes before the main corse. Barely enough time to pick up a fork. Broccoli was cold, roasted potatoes were cold and the steak tips were cold. Melissa never came back to check on things, never cleared bread plates or salad plates, never offered coffee or desert and snapped at me after I asked for a check. I am 68 yes old and have NEVER left less than a 20% tip until last night. As bad as things were I still left 15%. I will go back to Chateaux Restaurants but will never go back to the one in Franklin
    The Chateau - FranklinResponded on June 24, 2024
    Thank you for your feedback. We are genuinely sorry to hear about your disappointing experience at our Franklin location. Your detailed account helps us understand where we fell short. We strive to provide excellent service and high-quality food, and it's clear we missed the mark during your visit. We appreciate your long-term patronage and hope to restore your confidence in us. We will address these issues internally to ensure a better experience in the future. Thank you for giving us the opportunity to improve.

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  8. JamesG

    Greater Boston

    15 reviews

    vip
    4.0

    15 reviews

    Dined on May 11, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Standard, stable and reliable Italian. Always a good bet
    The Chateau - FranklinResponded on May 15, 2024
    James, thank you for the 4-star review! We're glad to hear that you find The Chateau to be a reliable spot for Italian cuisine and that we're always a good bet for a satisfying meal. We pride ourselves on providing consistent quality and service, and it's rewarding to know that we're meeting your expectations. We look forward to your next visit and hope to continue being your go-to place for Italian dining!

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  9. BDavis

    Greater Boston

    15 reviews

    5.0

    15 reviews

    Dined on April 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and Molly (?) provided excellent service. Checked on us multiple times & very attentive.
    The Chateau - FranklinResponded on April 29, 2024
    Bruce, thank you for the fantastic 5-star review of your experience at our Franklin location! We're thrilled to hear that you enjoyed the great food and that Molly provided excellent service. Her attentiveness and dedication to ensuring you were well taken care of are exactly what we strive for at The Chateau. We'll be sure to pass along your kind words to her and the rest of the team. We appreciate your recognition of Molly's efforts and look forward to welcoming you back soon for another outstanding dining experience!

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  10. EileenS

    Greater Boston

    34 reviews

    5.0

    34 reviews

    Dined on April 1, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Perfect place for dinner. Service was great and food delicious. Best spinach salad around.
    The Chateau - FranklinResponded on April 23, 2024
    Grazie for the stars! Your support means the world to our family here at The Chateau. We can't wait to welcome you back.

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FAQs

The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.

The Chateau - Franklin is rated 4.6 stars by 227 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 2 times today

Order delivery or takeout

Google Map for The Chateau - Franklin

466 King St, Franklin, MA 02038-2534

Additional information

  • Neighborhood
    Franklin
  • Hours of operation
    Dinner Mon 4:00 pm–8:30 pm Tue–Thu 3:00 pm–8:30 pm Fri, Sat 3:00 pm–9:00 pm Sun 11:30 am–8:30 pm Lunch Tue–Sat 11:30 am–3:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine
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