The Chateau - Andover

The Chateau - Andover 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   Lise

   大波士顿1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 5
   4. 氛圍 1

   Horrible… Made for people who does’nt known what is real italian food. The only thing that is italian in there is the pictures on the wall.
   

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2. K

   Kevin

   大波士顿1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   Came back again after last bad experience as we still had a gift card. This time going in we knew to try the pizza. Caesar salads were good. My clam chowder came out lukewarm. Good taste but clams were chewy. We ordered a large cheese pizza. Took forever to come out. This was a 4:30p reservation. When it did come out, it was also lukewarm. Pizza quality was not much better than a frozen pizza. Cheese so far from crust and crust was hard and inedible.
   

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3. LC

   LauraC

   大波士顿2則評論

   5.0

   在2025年4月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The food was very good and the service was excelent.
   

   The Chateau - Andover已於2025年4月23日​回覆

   Thank you so much for the kind words, Laura! We’re thrilled to hear you enjoyed your visit to The Chateau in Andover. It’s always a treat when our guests leave happy, and your note about Leah truly made our day—she’s a gem, and we’ll be sure to pass along your compliments. We’re also glad you loved the surf and turf! With 90 years of family-owned tradition behind every dish, it means a lot to know the flavors hit the mark. We hope to welcome you back again soon for another delicious meal and more great service.
   

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4. C

   Cheryl

   Charleston5則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a great time with friends celebrating a birthday!!
   

   The Chateau - Andover已於2025年4月17日​回覆

   Thank you, Cheryl! We’re so happy you chose The Chateau Andover to celebrate such a special occasion. Nothing makes us prouder than being part of great memories with friends and family. We hope to see you again soon for more celebrations (or just a great meal)!
   

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5. JD

   JulieD

   大波士顿2則評論

   2.0

   在2025年3月22日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   Service was slow and server barely checked in, dinks were far too strong and I couldn’t even drink it. Food was fine but not worth a trip back.
   

   The Chateau - Andover已於2025年4月2日​回覆

   Thanks, Julie. We're sorry to hear the service and drinks didn’t meet expectations—definitely not the experience we aim to provide. While we're glad the food was okay, we understand your overall visit fell short. We appreciate the feedback and will use it to keep improving.
   

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6. KK

   KimK

   大波士顿3則評論

   5.0

   在2025年3月18日用過餐

   1. 整體 5
   2. 食物 3
   3. 服務 5
   4. 氛圍 3

   The waitress was excellent and extremely attentive. The food was mediocre and expensive.
   

   The Chateau - Andover已於2025年4月2日​回覆

   Thanks, Kim! We're thrilled you received excellent service—our team takes great pride in that. We appreciate your honest feedback on the food and pricing, and we’ll keep it in mind. Hope to welcome you back to Andover again soon!
   

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7. J

   Joel VIP

   大波士顿42則評論

   4.0

   在2025年2月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Average blue rinse discounts not much change in the menu
   

   The Chateau - Andover已於2025年3月6日​回覆

   Thanks for your feedback, Joel! We appreciate your visit and your 4-star rating. Our menu stays true to the classic Italian-American favorites our guests have loved for years, but we always aim to provide a great experience for everyone. If there’s something new you’d love to see, we’re always open to suggestions. Hope to have you back again soon!
   

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8. j

   judy VIP

   大波士顿18則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   We went on valentines weekend. Sat in the bar side ver noises. Didn’t get points for open table why? Won’t return in a hurry
   

   The Chateau - Andover已於2025年2月25日​回覆

   Thank you, Judy! We appreciate you dining with us over Valentine’s weekend. We’re sorry to hear the bar area was noisier than expected and that there was an issue with your OpenTable points. While we do our best to ensure reservations are processed correctly, we recommend reaching out to OpenTable support for assistance with your points. We value your feedback and hope you’ll consider visiting us again in the future!
   

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9. E

   Erik

   大波士顿1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Although we went on valentines the place was not very busy. We had to wait a while for our server to come take our drink order. I got the fish platter and it was both salty and crunchy and undersized compared to how other restaurants do it but around the same price.
   

   The Chateau - Andover已於2025年2月20日​回覆

   We appreciate your feedback, Erik. While we’re glad you dined with us on Valentine’s Day, we’re sorry to hear that service was slow and the fish platter didn’t meet expectations. We’ll pass your comments along to our team as we strive to provide a better experience.
   

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10. B

    Brian

    大波士顿22則評論

    4.0

    在2025年2月15日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 5
    4. 氛圍 4

    I booked a last minute late Valentine's day dinner with my spouse. We were seated soon after arriving for reserved time and greeted by our waitress. We ordered from the VD special venue and enjoyed a meal served without delay from an excellent antipasto to canolies for dessert. Our waitress was great and the food good so I will be sure to return.
    

    The Chateau - Andover已於2025年2月20日​回覆

    Thank you, Brian! We’re so glad you and your spouse enjoyed a great Valentine’s Day dinner at The Chateau Andover. From antipasto to cannoli, it sounds like you had a delicious meal! We appreciate your support and look forward to welcoming you back again soon.
    

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