The Charlotte

The Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Raissa

   Dallas4 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   I was looking forward to try this restaurant & I just left it extremely disappointed. I went in wanting red snapper and oyster - both sold out. So we settled for other options. Appetizer- Caesar salad & crab fingers = Caesar salad dressing was VERY OFF, it tasted like mayo than Caesar dressing, crab finger - some of the crab was not fresh (it tasted spoiled). Drinks - sparkling water, tequila espresso and a mocktail with passion fruit (drinks were GOOD!). Main dishes - fish and spaghetti and blackened shrimp with Cajun pasta = the fish was OLD as if they took an old fried fish and refried it to serve. The Cajun pasta was awful & had no flavor at all! The pasta didn’t even have any salt to it - NO, I shouldn’t have to add table salt to a dish that is to be Cajun. I couldn’t eat my food - it was that bad so I took it home to REMAKE IT so I can have dinner. The total bill $148 & some change - I didn’t have an experience food wise for the cost. The location and parking was great, the restaurant is beautiful! 😍 Server - she dissapeared without an explanation until it was time to pay then another server came to tell us she will fill in. We asked her for to go box and check - she left and never returned. Then another server came with check and asked us if we wanted box. Once we paid with her then our original server returned for us to sign… service was not great & I appreciate great customer service. I couldn’t even say anything about the food as she wasn’t around. Will I return? Yes eventually, Only to try the red snapper and plantain that was sold out tonight so I couldn’t try it. I left the restaurant hungry and now home having to remake the food I paid for to have something to eat. I love supporting businesses & tonight just wasn’t it - we were celebrating something too so it was such a letdown on the quality of food and service. I still wish others to go try this place & be open minded.
   

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2. M

   Megan

   Dallas2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 5

   This was my birthday dinner and of course I expected service to be top tier. Our waitress wasn’t prompt with serving my table of 7. I was told that a few servers walked out (quit) which caused the remaining waitress to be backed up. Food was mid, drinks were great.
   

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3. R

   Raven

   Austin7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Let's begin with how gorgeous this restaurant is! Amazing and friendly staff, from the valet to the hostess table, down to the wait staff! Drinks top tier, food delicious, atmosphere tasteful! No bad remarks!
   

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4. M

   Mariona

   Milwaukee1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fast, friendly, and a great atmosphere! I enjoyed myself!
   

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5. M

   Marie

   Los Angeles5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was amazing and tasty, service was on point, great outdoor brunch spot
   

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6. S

   Sanijiah

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My guy friend really love it as it was our first date ever and it was also his birthday
   

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7. C

   Crysta

   Dallas1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great sit down birthday experience ☺️☺️☺️❤️❤️ will go back for the spaghetti and fried catfish.. love it 🥰
   

   The CharlotteResponded 4 days ago

   Thanks for the feedback, Crysta! We're thrilled to hear that you had a great birthday experience at The Charlotte. We're glad you loved our spaghetti and fried catfish, and we can't wait to serve them to you again. Your kind words mean a lot to us. We look forward to welcoming you back soon! Warm regards, Manager Brazil Buchanan
   

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8. K

   Khadijah

   Atlanta2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I love the experience the Cute Teddys and Jessica is a awesome server 🥰🥰 Great vibes and music
   

   The CharlotteResponded 7 days ago

   Thanks for the review, Khadijah! We're thrilled to hear that you love the Charlotte experience, our server Jessica, and our unique vibes and music. We strive to provide a memorable experience for our guests and your feedback is a testament to that. We're glad you enjoyed your time with us and we look forward to welcoming you back soon! Warm Regards, Manager Brazil Buchanan
   

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9. A

   AYUNA

   Atlanta13 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very great first time experience for me & my girls, EVERYTHING WAS ON POINT yes including the FOOD fasho will be back!
   

   The CharlotteResponded 7 days ago

   Thanks for the feedback, Ayuna! We're thrilled to hear that you and your girls had a great first experience at The Charlotte. It's wonderful to know that our food, service, and value met your expectations. We strive to make every visit memorable and it sounds like we hit the mark for you. We can't wait to welcome you back for another fantastic experience! Warm Regards, Manager Brazil Buchanan
   

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10. M

    MEOSHA

    Dallas2 reviews

    5.0

    Dined on April 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My food and experience were really good. The server was very polite and friendly.
    

    The CharlotteResponded 7 days ago

    Hey MEOSHA, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience with us at The Charlotte. We're glad to know that our food and service met your expectations. We strive to provide our customers with the best possible experience and your kind words are a testament to our efforts. We look forward to serving you again soon. Warm regards, Brazil Buchanan
    

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