The Charlotte

The Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ashley

   Dallas3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful place with excellent service and great prices. We had an amazing time !
   

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2. B

   Bruce VIP

   Dallas22 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Wonderful food. Had the Vodka pasta with a side of catfish. Sounds odd, but it was very good. Also had the roast chicken. Brined, roasted perfectly with potatoes and a side of cabbage. Second floor was hopping with a separate bar, multiple TVs, additional outdoor seating. Came here multiple times when it was a Mesero offshoot. Mixed crowd with families with kids, a large group of late 20, early 30’s. Fun couch seating on the lower patio. Fun place, valet parking, good food and value. We’ll be back.
   

   The CharlotteResponded 2 days ago

   Thanks for the feedback, Bruce! We're thrilled to hear that you enjoyed our Vodka pasta, roast chicken, and side dishes. We're always aiming to create unique and flavorful dishes, so we're glad you appreciated the combination of flavors. We're glad you enjoyed the overall vibe and our cozy outdoor seating. We look forward to welcoming you back to The Charlotte for more fun and delicious experiences. Warm Regards, Manager Brazil Buchanan
   

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3. P

   Paul

   Dallas15 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   The server was great. The food was great. Management was not flexible with seating. Pushed a 6-top into a 4-top space. Will think twice about returning because of the inflexibility and unwillingness to accommodate. Reservations were made well in advance.
   

   The CharlotteResponded 1 day ago

   Thanks for the feedback, Paul! We're thrilled to hear that you enjoyed our food and found our server to be great. However, we're truly sorry to hear about your seating experience. We understand how this can affect your dining experience and we apologize for any discomfort caused. We appreciate your patience and understanding, and we're glad to hear that you've chosen to return despite this. We'll certainly take your comments into consideration as we strive to improve our seating arrangements and flexibility. We hope to welcome you back soon. Warm Regards, Manager Brazil Buchanan
   

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4. R

   Raissa

   Dallas4 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   I was looking forward to try this restaurant & I just left it extremely disappointed. I went in wanting red snapper and oyster - both sold out. So we settled for other options. Appetizer- Caesar salad & crab fingers = Caesar salad dressing was VERY OFF, it tasted like mayo than Caesar dressing, crab finger - some of the crab was not fresh (it tasted spoiled). Drinks - sparkling water, tequila espresso and a mocktail with passion fruit (drinks were GOOD!). Main dishes - fish and spaghetti and blackened shrimp with Cajun pasta = the fish was OLD as if they took an old fried fish and refried it to serve. The Cajun pasta was awful & had no flavor at all! The pasta didn’t even have any salt to it - NO, I shouldn’t have to add table salt to a dish that is to be Cajun. I couldn’t eat my food - it was that bad so I took it home to REMAKE IT so I can have dinner. The total bill $148 & some change - I didn’t have an experience food wise for the cost. The location and parking was great, the restaurant is beautiful! 😍 Server - she dissapeared without an explanation until it was time to pay then another server came to tell us she will fill in. We asked her for to go box and check - she left and never returned. Then another server came with check and asked us if we wanted box. Once we paid with her then our original server returned for us to sign… service was not great & I appreciate great customer service. I couldn’t even say anything about the food as she wasn’t around. Will I return? Yes eventually, Only to try the red snapper and plantain that was sold out tonight so I couldn’t try it. I left the restaurant hungry and now home having to remake the food I paid for to have something to eat. I love supporting businesses & tonight just wasn’t it - we were celebrating something too so it was such a letdown on the quality of food and service. I still wish others to go try this place & be open minded.
   

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5. M

   Megan

   Dallas2 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 5

   This was my birthday dinner and of course I expected service to be top tier. Our waitress wasn’t prompt with serving my table of 7. I was told that a few servers walked out (quit) which caused the remaining waitress to be backed up. Food was mid, drinks were great.
   

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6. R

   Raven

   Austin7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Let's begin with how gorgeous this restaurant is! Amazing and friendly staff, from the valet to the hostess table, down to the wait staff! Drinks top tier, food delicious, atmosphere tasteful! No bad remarks!
   

   The CharlotteResponded 2 days ago

   Thanks for the review, Raven! We're thrilled to hear that you enjoyed your experience at The Charlotte. It's wonderful to know that our staff, atmosphere, and drinks met your expectations. We strive to provide an exceptional dining experience and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Warm Regards, Manager Brazil Buchanan
   

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7. M

   Mariona

   Milwaukee1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fast, friendly, and a great atmosphere! I enjoyed myself!
   

   The CharlotteResponded 4 days ago

   Thanks for the feedback, Mariona! We're thrilled to hear you had a great time at The Charlotte and appreciated our friendly service and atmosphere. We're so glad you enjoyed our food and found it to be good value. We look forward to welcoming you back soon! Warm Regards, Manager Brazil Buchanan
   

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8. B

   Brisha

   Dallas3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and great service! Beautiful patio seating
   

   The CharlotteResponded 2 days ago

   Hey Brisha, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. It's great to know that you appreciated our patio seating as well. We always strive to provide a beautiful dining experience for our guests. We can't wait to welcome you back to The Charlotte soon! Warm Regards, Manager Brazil Buchanan
   

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9. M

   Marie

   Los Angeles5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was amazing and tasty, service was on point, great outdoor brunch spot
   

   The CharlotteResponded 4 days ago

   Hey Marie, Its wonderful to hear that you enjoyed brunch at The Charlotte! It's good to know that our food and service met your expectations. We strive to provide a memorable dining experience for all our guests, and it sounds like we hit the mark for you. We can't wait to welcome you back for another delicious meal soon. Thanks for your kind words and high ratings! Warm Regards, Manager Brazil Buchanan
   

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10. S

    Sanijiah

    Unspecified1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My guy friend really love it as it was our first date ever and it was also his birthday
    

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