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Divine setting for an incredible dining experience - The Centro- Cleveland, Cleveland, OH

The Centro- Cleveland

4.4
4.4
264 Reviews
$50 and over
European
The Centro at the Metropolitan at the 9 hotel offers a delightful dining experience in the heart of Downtown Cleveland's Gateway District. With its focus on both American and European-inspired dishes, featuring top-quality ingredients like hand-cut steaks, house-made pastas, and Neapolitan pizzas cooked in a 900-year-old sourdough brick oven, it promises a unique culinary journey.

Availability for breakfast, brunch, lunch, and dinner, they cater to various dining preferences and schedules, with an emphasis on providing exceptional service and creating memorable experiences. The Centro is must-visit destination for food enthusiasts in Downtown Cleveland.

Make a reservation

2 people

9:30 PM


Booked 9 times today

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    European, Steakhouse, Seafood
  • Hours of operation
    Breakfast Mon–Fri 6:30 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Lunch Mon–Fri 11:00 am–2:00 pm Happy Hour Daily 2:00 pm–4:00 pm Dinner Daily 4:00 pm–10:00 pm
  • Phone number
    (216) 331-6289
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Owned/operated by
    Women
  • Catering
    Our exceptional team excels in crafting and executing menus to perfectly match all your catering requirements.
  • Private party facilities
    For corporate functions, executive retreats, or social celebrations, this setting is unparalleled. With innovative designs and premium amenities, Metropolitan at The 9 offers comprehensive event services to ensure a memorable experience for you and your guests.
  • Neighborhood
    Downtown Cleveland
  • Cross street
    9th and Prospect Avenue located at The Metropolitan at The 9.
  • Parking details
    Valet
  • Additional
    Bar/Lounge, Chef's Table, Cocktails, Entertainment, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

What 264 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.4Ambience
  • 4Value

NoiseModerate

264 Reviews
  1. EllenO

    Greater Boston

    11 reviews

    5.0

    11 reviews

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It’s a small upscale restaurant.A little noisy as There is dining at the bar which is part of the general dining area. Not a large restaurant. Very nice front desk staff, server was attentive. They were busy as we were eating immediately after the women’s NCAA Final Four Championship and adjacent to the venue but handled it well. We had Nina’s meatballs, the shrimp, braised ribs, cheesecake, tiramisu and 2 drinks. All were very tasty. Moderately expensive but worth it
    The Centro- ClevelandResponded 7 days ago
    Hello EllenO, Thank you for your kind words and for taking the time to share your experience at The Centro- Cleveland. We're thrilled to hear that you enjoyed our dishes and found our service attentive. We understand that the noise level can sometimes be high during peak hours and we're glad you appreciated our staff's handling of it. We're also delighted to hear that you felt our prices were worth it. We look forward to welcoming you back soon! Best regards, The Management Team

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  2. soloneats

    Cleveland

    78 reviews

    vip
    3.0

    78 reviews

    Dined on April 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    We visited Centro for brunch this past Sunday. We knew that the res would be crowded and busy with the NCAA final four and the eclipse activities, but the service was really below par. We waited almost 15 minutes past our reservation time since there was no one to bus or set the tables. Long wait to order and a very, very long wait for the food to be served. If a restaurant does not have adequate staff, they should not accept reservations. The food was good,but wasn’t served hot. It seemed like it was sitting under a heating lamp for too long. It was a milestone birthday brunch and they acknowledged the birthday and also gave us a nice dessert. I probably will not return if the service is slow.
    The Centro- ClevelandResponded 4 days ago
    Thanks for the review, soloneats! We're sorry to hear about your experience at The Centro- Cleveland. It's disappointing to know that the service did not meet your expectations. We always strive to provide prompt service and hot food, so it's unfortunate that we fell short this time. Your feedback about the waiting time and the food being served at a warmer temperature is noted and will be shared with our team. We're glad to know that you chose our restaurant for the milestone birthday brunch and enjoyed the dessert. We hope you'll give us another chance to make it up to you in the future.

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  3. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service matched how incredible the food was. It took me way too long to decide what to order the menu is so stacked. Our server even made sure to steer me clear of things with dairy in them. I can't wait to return!
    The Centro- ClevelandResponded 7 days ago
    Hello! We're thrilled to hear that you enjoyed your dining experience at The Centro- Cleveland. It's always a pleasure to know that our team's efforts to cater to dietary needs are appreciated. We're sorry for the delay you experienced, but we're glad we could quickly turn around your meal. Your kind words about our food and service mean a lot to us. We can't wait to welcome you back! Best regards, The Management Team

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  4. DavidK

    Naples

    10 reviews

    2.0

    10 reviews

    Dined on March 24, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    Our waitress was nice and the mimosas and Bloody Mary was good. 45 minutes to get our food. My “Centro omelet” was dry and no flavor. I declined the hash browns and no substitute was offered, which I understand. The english muffin, came and wasn’t toasted. The steak and eggs were just ok. Steak was flavorful, eggs were cold. Skillet eggs ordered were acceptable. I chose this place because it was a great location for the playhouse theater, which we were seeing a matinee show. Centro is a one and done for our group.
    The Centro- ClevelandResponded on March 27, 2024
    Hi DavidK, We're sorry to hear that your experience at The Centro-Cleveland didn't meet your expectations. We appreciate your compliments on our mimosas and Bloody Mary, and we're glad you enjoyed the steak and eggs. We're sorry about the delay in your food and the lack of toasting on the english muffin. We're always striving to improve and your feedback is invaluable in this process. This is not the standard of service we uphold ourselves to at The Centro. We hope you'll give us another chance to impress you in the future. Best, The Management Team

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  5. Crilen

    Cleveland

    123 reviews

    5.0

    123 reviews

    Dined on March 20, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent business lunch venue. Attentive service and a menu dynamic enough to please everyone.
    The Centro- ClevelandResponded on April 1, 2024
    Hello Crilen, Thank you for choosing The Centro- Cleveland for your business lunch and for taking the time to leave us a review. We're thrilled to hear that you enjoyed our dynamic menu and found our service attentive. We always strive to provide an excellent dining experience for our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Best regards, The Management Team

    Is this helpful?

  6. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Erick was a great server, and both he and Ashley really went above and beyond to make my birthday celebration a memorable experience! The food was fantastic!
    The Centro- ClevelandResponded on March 16, 2024
    Thanks for the review! We're thrilled to hear that you had a memorable birthday celebration at The Centro. It's fantastic to know that our food made a positive impression on you. We always strive to go above and beyond to make our guests' experiences memorable. Your kind words are a testament to our efforts. We look forward to serving you again soon!

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  7. IreneR

    Cleveland

    2 reviews

    vip
    3.0

    2 reviews

    Dined on March 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Definitely overpriced. Food was okay, nothing too special.
    The Centro- ClevelandResponded on March 22, 2024
    Thanks for visiting us, IreneR. We're sorry to hear that we missed the mark with our food and felt that our prices were a bit high. We always aim to provide our guests with a memorable dining experience, and it seems we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team at The Centro- Cleveland.

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  8. msmk

    Cleveland

    17 reviews

    4.0

    17 reviews

    Dined on March 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Went prior to playhouse square. Very efficient and friendly staff
    The Centro- ClevelandResponded on March 12, 2024
    Thanks for the feedback, msmk! We're thrilled to hear that you enjoyed your experience at The Centro- Cleveland. It's always our goal to provide efficient and friendly service, and we're glad we hit the mark for you. We appreciate your high ratings for our service and food! We look forward to your next visit.

    Is this helpful?

  9. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Excellent good and service as always. We’ll be back.
    The Centro- ClevelandResponded on March 12, 2024
    Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at The Centro- Cleveland. It's always a pleasure to know that our efforts to provide excellent food and service are appreciated. We're also glad to hear that you'll be returning. We look forward to serving you again soon!

    Is this helpful?

  10. FredC

    Cleveland

    2 reviews

    vip
    1.0

    2 reviews

    Dined on March 3, 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4
    My party of 4 made a reservation at The Centro for dinner before going to a show at Playhouse Square. The ambiance was nice and our server was lovely. We ordered wedge salads which were fine. Three of us ordered chicken picatta and the other person in our party ordered the lobster ravioli. When dinner came, we all noticed there was no sauce of any kind on the chicken or the accompanying pasta. The chicken portion was small, so tough it could barely be cut with a knife and overcooked. We spoke to our server who was very apologetic and offered to get some sauce for the chicken. The sauce we received was basically butter. The Manager was also apologetic, took the chicken picatta off our bill and asked if she could replace our dinners with something else. Because of time constraints we couldn't order other entrees. In all fairness, the lobster ravioli was good but not great. The prices at The Centro are comparable to what you would expect to pay in a top-notch restaurant. We found the food was not commensurate with the prices charged. Again, the staff couldn't have been more apologetic or nicer. Perhaps the chef was just having an off night but I couldn't reccommend the restaurant at this time.
    The Centro- ClevelandResponded on March 5, 2024
    Thanks for the review, FredC. We're truly sorry to hear about your experience at The Centro. We pride ourselves on our food quality and it's disappointing to hear that we fell short during your visit. We understand how important it is to receive quality service and we're glad that our team was able to provide you with the apology and meal replacement. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    Is this helpful?

FAQs

The Centro- Cleveland is rated 4.4 stars by 264 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 PM


Booked 9 times today
Google Map for The Centro- Cleveland

2017 E 9th St, Cleveland, OH 44115-1315

Dining areas

Additional information

  • Cross street
    9th and Prospect Avenue located at The Metropolitan at The 9.
  • Neighborhood
    Downtown Cleveland
  • Hours of operation
    Breakfast Mon–Fri 6:30 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Lunch Mon–Fri 11:00 am–2:00 pm Happy Hour Daily 2:00 pm–4:00 pm Dinner Daily 4:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    European, Steakhouse, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Owned/operated by
    Women
  • Additional
    Bar/Lounge, Chef's Table, Cocktails, Entertainment, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (216) 331-6289
  • Catering
    Our exceptional team excels in crafting and executing menus to perfectly match all your catering requirements.
  • Private party facilities
    For corporate functions, executive retreats, or social celebrations, this setting is unparalleled. With innovative designs and premium amenities, Metropolitan at The 9 offers comprehensive event services to ensure a memorable experience for you and your guests.
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