The food and service were incredible! I told my bf that I wanted to go out and eat upscale and dress up fancy and he delivered with the Carlton! The building has its own parking garage, and they reimburse you for parking. The servers keep up with your needs but aren’t overbearing, the noise and ambiance was romantic, nice silverware and tables and chairs and booths and carpet and lights and everything. The servers and managers and staff were cheerful and polite, and very helpful. I had an absolutely wonderful time and would definitely go back next time I go out fancy!
The only complaints I have are:
1) we sat next to the kitchen, so there was a little more noise than the other areas. Not too much and it didn’t take away from the experience ever, so it wasn’t that bad.
2) a couple ended up sitting in the table next to us (we had an open table that had a long booth on one side) and they had their phones out and were playing videos and being distracting. That kind of disappointed me, being attached to my phone myself even I knew this place was too good to for that. I shut my phone off minus to take one picture, and I never shut off my phone. Not even for church! They were loud enough to bother me but I didn’t complain about them. This was my first time at a fancy restaurant and I wasn’t sure what was appropriate. I know it’s not the restaurants fault for it’s customers so I still rate 5/5.
Overall the customers were dressed all fancy and were polite and not loud and did not have their phones out. So it was just my luck they came and ended up sitting next to us.
WOW! The Carlton was such a great experience. The staff was so welcoming and kind. I ordered the surf and turf and it was by far the best meal I have ever eaten! To top it all off I had the banana cream pie for dessert. I cannot wait to go back to the Carlton for another great night out with even better food.
food was great, server was slow and almost missed our time to leave for the play. Had to rush to pay the bill.
We have been patronizing the Carlton for several decades. But I must say the most recent visit (2-15-18) was disappointing. For one thing, the service was painfully slow. Our reservations were for 7 p.m. Our entrees finally arrived at 8:15 -- and the place was practically empty. So it wasn't because they were busy.
The first plate of bread that arrived was substandard -- a pitifully small amount for four people, certainly not enough to include a variety especially if we're going to be waiting more than an hour for our entrees to show up.
Secondly, the food just doesn't taste very good any more. There seems to be a need to put an Asian twist into too many dishes. The Chilean sea bass used to be wonderful, but the most recent treatment just isn't very good. Far better the Chilean Sea Bass of yore with Asian Slaw and Basmati Rice. (Yes, I realize it has an Asian twist.)
All in all, it was a disappointing experience and one that we wont be soon repeating, which is a shame after all these years. The Carlton is an attractive restaurant, although not the easiest to access. There are too many excellent new restaurants to make the effort to get to the Carlton worthwhile.
This place is consistently awesome. If you haven’t been there; go. If you already go..... then you already know! Lol
Great space for larger groups
Bobby was a great host and server
One of our favorite places! Food is excellent and the service and presentation is exceptional. We recommend it highly and will continue to be one of many boosters!
Great food and great service. Parking is challenging.
I visit The Carlton often with friends and business associates. The food is always wonderful and the service exceptional! Highly recommend you stop in for lunch!
Excellent evening; wonderful food; waiter very attentive.
Excellent food and service. Extensive, reasonably priced wine list.
The chef took my off menu request and didn't hesitate. It was the best version of entree that I have ever had! Our waiter was outstanding and went above and beyond for us.
Russell was our waiter. He did a great job. I had lamb chops and they were cooked perfect. My wife had the Bronzino which is a Mediterranean fish. Very tasty. Went to Heinz Hall after dinner to see the PSO. The Carlton supplies the limo which allows you to not worry about parking. Very nice evening.
Fantastic place, don't know why I haven't been there before, will be back!
Perfect business lunch for a very picky client and we both were happy
Staff was terrific! Food was delicious!!! Will recommend to friends!
The food, service, ambiance, desserts and limo service to WICKED was beyond perfect. I will be back! I will refer you to my friends and colleagues.Never felt rushed at all.
Incredible service & food. I will not go anywhere else before a show.
Great dinner with friends before the Pen’s game. I changed the reservation from 4-6 on Thursday with no problem. JeffJoyce had a wonderful restaurant.