A Pittsburgh favorite for over 20 years. Recipient of the Wine Spectator of Excellence 1995-2006 and The Dirona Award 2000 - 2006 (Distinguished Restaurants of North American).
The Carlton has a spectacular cuisine, complimented with an extensive wine list served by polished waiters in a beautiful atmosphere. Pittsburghers know the value of the Carlton making it the spot for business meetings to celebrations.
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Dined at the Carlton. Food here is always really good. We had the prime rib and swordfish, and we also got a couple apps that were really good. Unfortunately tonight, service wasn’t really that good as it usually is. We never got our salads and weren’t really attended to that well which usually never happens here. Whenever we come back, I hope the service is a little bit better.
The Carlton is one of the classic restaurants in the city. Always terrific! Especially recommend the pork chop, halibut cheeks and sea bass. The restaurant deserves diners’ appreciation for holding the margins on the excellent wine choices too!
The menu and food are always great. The staff is friendly and attentive. Loved taking the limo to and from our show. That is a fabulous feature to offer.
Fantastic food and impeccable service !
Fabulous food and great staff
The Carlton is my favorite restaurant in Pittsburgh. It never disappoints!
We enjoyed the shuttle to Heinz Hall for the Speakers Series, too.
So, when the 4 of us entered the restaurant for a 5 o'clock reservation, it obviously was not very busy. (Trust me, it filled up real fast). So, the hostess says to the young lady who is to seat us, "Put them in the back." I'm thinking, "What?!?!? IN THE BACK!!!" We were casually dressed for a hockey game that night, just like a lot of other people when it is a "hockey night in Pittsburgh." To my surprise, the back isn't really a hidden table or out of the way for people who might have forgotten their deodorant that morning. It was a great table with a nice view of the lobby of the skyscraper. The service and the food were extraordinary as usual.
The Carlton never disappoints! From the moment you arrive, staff is welcoming, courteous, and focused on providing you with everything you request. Even though it was Valentine's weekend, the quality and service did not suffer. Yes, are table was not quite ready at our reservation time but the staff in the bar took excellent care of us while we waited. We will be back every chance we get!
We have been coming to the Carlton for many years and the food and service have always been and continue to be excellent. Every time we go we think “why don’t we come more often?”
They were late to seat us roughly 15 mins. Not a big deal. Once sat it took the waitress 10 mins to get us menus. They ran out of bread. Our meatball app was cold. The restaurant was very dirty with plates on empty tables throughout our dinner. Once the food arrived it was average at best. I would not recommend to another party.
The wait time was too long but the service and food were really good
The food was fantastic! My husband and I both loved the food. I had the sea bass and he had the scallops. I never had my fish cooked in such a different way.
Excellent food. Very friendly and accommodating staff.
Was very slow with service took way longer than normally does
Went to The Carlton for dinner before a Penguins game to celebrate a birthday. The food was absolutely amazing, the service staff was engaging and kept the table clear at all times, and we had an amazing experience at the restaurant. Definitely plan on coming back again in the future!
Spent a lovely Valentine's Day dinner with my girlfriend at the Carlton. Was immediately welcomed by the hostess and asked if we were attending a show later (an incredible service is the offering of limousine service to the theater district!). We declined, and then were shown to our reserved table, where our server introduced herself to us and made us feel welcome.
Upsides are the great ambiance, friendly service, and delicious entrees (she had the salmon, and I enjoyed the vegan lasagna), limo service if needed, and free parking in the BNY Mellon garage.
Downside was being seated for a quiet, romantic dinner next to a large table of 6 or 8, when there seemed to be many other tables available that would have provided a quieter environment. (My reservation was at 5pm, so not as yet crowded.)
We will likely return, especially when we have tickets to a Cultural District show, but will be more proactive in requesting a more romantic table.
Excellent menu with an old world vibe. Mike our professional waiter was awesome. Free parking in garage also a nice perk. Food was served at just the right pace and was delicious.
Our waiter was fantastic and it was some of the best food we’ve had.
Nice food selection .... excellent professional service.... value the parking....good location to Ppg paints
My husband and I happened upon this place and what a treat. Food was perfect, menu interesting and service excellent. Bobby took care of us and he was spot on. My husband is French and is trained in front of the house from a school there and he was impressed! Definitely come back
The restaurant was not crowded but the service was very poor. We had to flag down the waiter the each time to request service. The waiter took approximately 15 minutes after we were seated to take our initial drink order. We needed to remind him several times to bring things that we had ordered. The Carlton is just too expensive to be receiving service that you'd expect to receive in a greasy spoon diner.
We ordered a bottle of White Zinfandel, preferably Sutter's Home or Berringers. The waiter couldn't locate either, but provided us with another brand which was satisfactory. When we ordered a second bottle, we were given a different brand and he informed us that we had drank the only bottle of the first brand. For a restaurant that advertises its wine selection, we found the inventory to be lacking.
I have been to the Carlton many times over the years and it is my wife and my favorite restaurant. However, we noticed that most of the entrees included hot and spicy seasonings, e.g. cajan and southwestern. Perhaps this is what your customers are asking for, but if the menu continues to favor hot and spicy items, I won't be coming back.
I hope that this was just a bad night for the Carlton. I will be back but if I have a similar experience, I will write the restaurant off for lunch and dinner.
I hadn’t been to the Carlton in sometime. I was pleasantly surprised that all of our meals were very good.
I would recommend the Carlton
Atmosphere was great, if a bit dark. The food was delicious, and dessert even more delicious! I had the Chilean sea bass special, and I was very impressed. Husband had the pork chop, which was cooked beautifully. For dessert I had the banana cream pie - best crust I’ve ever tasted! Yum. Service was outstanding as well, very attentive staff. Would recommend and will visit again!
One of my favorites in Pittsburgh. Great food and atmosphere.
We ordered an appetizer and asked the waitress to hold our food order till we completed our app. The food brought out before we finished. They then put the food under the hot lamp to keep the food warm,by the time our food came the salmon was crisp,the prime rib was tough and the vegetables were cold. Waitress never came back to ask how our food was. Sad because it was our 47th wedding anniversary and we have been long time customers. to say the least we won't be back.
A fabulous spot for hosting customers. The seafood dishes were delicious! Still thinking about the pecan ball that I had for dessert. Outstanding service. Will be heading back soon!
Always a wonderful experience. It was a cold night, so the free in door parking is a bonus. The woman at the front desk was a delight.
Visiting Pburgh and wanted to try the local institution. Meal was quite good; but place is getting a bit tired.
The Carlton is one of my favorite restaurants. The food and ambiance is perfect for a quiet lunch. I especially like the salmon salad.
Wonderful service. Great food
Great food and service. It is consistent and has been for years
The food was great, waiter was very knowledgeable about the menu. Shuttle to the theater was convenient. Will definitely go back.
Dinner was outstanding. The service was excellent and great for a date night. Wine list is unsurpassed in variety and price.
Excellent location for downtown business lunch. Superb service. Great sourdough bread. Wide selection of menu options. It never disappoints.
Outstanding food and service as usual. Restaurant Week menu was wonderful value. We all ordered the salmon and it was delicious. Two of us ordered the wine pairing that were suggested by our server and they were perfect. Deserts were delicious. Server went above and beyond. Thanks for a lovely evening. We will be back soon. You can’t go wrong at The Carlton!
Food and Service are top notch.
I would definitely recommend it
We went for restaurant week and I was expecting smaller than normal portions due to the promotion and I was pleasantly surprised at the large portions and excellent food! I had wine pairings and the choices were outstanding. I would definitely go back to the Carlton. They also comped the parking in the building garage.
Always good food and service at a fair price. I have been going to the Carlton for many years. Taken family and friends. All have enjoyed. I shall return.
Friendly and polite service and delicious food, especially the chocolate mousse cake!