The Butlers Arms

Reseñas de The Butlers Arms de comensales del restaurante. Basadas en valoraciones recientes.

1. TH

   TonyH

   Birmingham2 reseñas

   1.0

   Comieron en 18 de agosto de 2018

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   We recently moved into the area and saw the great reviews on trip advisor so we booked a table as a special occasion to celebrate the wives birthdays which were both coming up. Unfortunately we were so disappointed. We booked a table for 4 people at 8pm and arrived 10 mins early. We were told the table wasn't quite ready and were asked to have a drink at the bar whilst the table was prepared. After 15 mins of waiting we inquired with the manager when the table would be ready and he said a few more minutes. After another 10 mins we asked the manager again and he said he cannot force people to leave the table if they were not ready. In fact he was quite rude and abrupt and didn't apologise. At 08:25 we suggested that we had had enough of waiting a round and were going to leave and suddenly our table was ready. Once seated we were asked if we wanted any more drinks and then our order was taken. No offer was made for a round of drinks on the house for being kept waiting. Our starters arrived within 20 minutes and immediately followed by our main courses. Three of the party ordered steaks. The steak was bland and the peppercorn sauce was devoid of peppercorns. Whilst one of the table staff was clearing the plates she inquired if everything was ok with the meals, we mentioned the tasteless steaks and sauce and we were rudely told we should have mentioned something at the start. The young lady who presented us with the bill was very pleasant and polite - the manager ought to take a leaf out of her book. We sadly will never go back to this establishment.
   

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2. UT

   UTH77

   Birmingham5 reseñas

   5.0

   Comieron en 17 de agosto de 2018

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Loved it, excellent food, service and atmosphere. No hesitation in recommending this venue.
   

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3. j

   joyinsutton1

   Warwickshire7 reseñas

   4.0

   Comieron en 11 de agosto de 2018

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   We've been here lunch and evening meal, this place never disappoints! Steak cooked to perfection, generous portions of vegetables, yummy Ginger sticky pudding.The perfect birthday treat, as we had anticipated. I like the additional seafood menu and by the vast amount of mussels we saw coming from the kitchen these are hugely popular.
   

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4. C

   Cockney

   Birmingham2 reseñas

   5.0

   Comieron en 11 de agosto de 2018

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Steak cooked to perfection. Service and dessert were excelent
   

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5. SJ

   SandraJ

   Birmingham1 reseña

   4.0

   Comieron en 10 de agosto de 2018

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   First visit, good range of food, presented well, served efficiently, pleasant atmosphere
   

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6. DB

   DoctorBob VIP

   Birmingham121 reseñas

   3.0

   Comieron en 9 de agosto de 2018

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Not unpleasant, but not such good food or service as before. Hosting/welcome could use some attention.
   

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7. BC

   BalrajC

   Birmingham3 reseñas

   3.0

   Comieron en 5 de agosto de 2018

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   been here before a couple of weeks ago the service was fantastic, but on this occasion waited 15 minutes after being seated to place order, had to call a server on each occasion to place order, ask for drinks, and ask for bill. The place was not busy at all but the service was very poor
   

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8. l

   londonlover1

   Londres4 reseñas

   4.0

   Comieron en 5 de agosto de 2018

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Staff very attentive and food good value for money .
   

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9. JB

   JohnB

   Birmingham2 reseñas

   4.0

   Comieron en 4 de agosto de 2018

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   The food is always good - never been disappointed - and at a reasonable price. We shall continue to use as one of our regulars dining places
   

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10. HI

    HayleyI

    Birmingham2 reseñas

    4.0

    Comieron en 1 de agosto de 2018

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 4

    Have been to this restaurant many times and never been disappointed. Good menu choice with locally sourced ingredients. Staff are friendly and welcoming and very efficient.
    

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