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The Butlers Arms, Sutton Coldfield, West Midlands

The Butlers Arms

4.4
4.4
654 Reviews
£25 and under
British
444 Lichfield Road, Sutton Coldfield, West Midlands B74 4BL

About this restaurant

  • Good for special occasions
  • Innovative
  • Romantic
We are a small, family run business established a few years ago. We offer good quality, freshly prepared, home cooked food. We are very keen to offer competitive prices - Look out for some great offers. We take great pride in our cask ales and we are listed in the 2013 Good Beer Guide. Generally at least one of the four Ales on offer will change almost every day. We source our produce wherever possible from local suppliers; our fish and vegetables are delivered fresh daily from Birmingham Wholesale Market, our meat comes from Russell’s Butchers in Shenstone. We have been working with some of our supplier for years. We smoke our own fish here on the premises. We keep a pretty fair wine list and we’re always on the lookout for bargains; small parcels of a few cases of something interesting at a good price. We always pass our savings on.

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Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of operation
    Mon–Fri 12:00 pm–2:30 pm Mon–Fri 6:00 pm–9:30 pm Sat 12:00 pm–9:30 pm Sun 12:00 pm–9:00 pm
  • Phone number
  • Dress code
    Business Casual
  • Executive chef
    Paula Giles
  • Neighborhood
    Sutton Coldfield
  • Parking details
    Private Lot
  • Public transit
    Train station - Butlers Lane 3 mins walk (Longbridge - Lichfield Trent Valley via Birmingham New St) Bus route 112 Stops outside the door (Lichfield - Sutton Coldfield via Shenstone)
  • Additional
    Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Wheelchair Access, Wine

What 654 people are saying

The Butlers Arms reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.5Food
  • 4.4Service
  • 4.2Ambience
  • 4.4Value

NoiseModerate

654 Reviews
  1. TonyH

    Birmingham2 reviews

    1.0

    Dined on August 18, 2018

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    We recently moved into the area and saw the great reviews on trip advisor so we booked a table as a special occasion to celebrate the wives birthdays which were both coming up. Unfortunately we were so disappointed. We booked a table for 4 people at 8pm and arrived 10 mins early. We were told the table wasn't quite ready and were asked to have a drink at the bar whilst the table was prepared. After 15 mins of waiting we inquired with the manager when the table would be ready and he said a few more minutes. After another 10 mins we asked the manager again and he said he cannot force people to leave the table if they were not ready. In fact he was quite rude and abrupt and didn't apologise. At 08:25 we suggested that we had had enough of waiting a round and were going to leave and suddenly our table was ready. Once seated we were asked if we wanted any more drinks and then our order was taken. No offer was made for a round of drinks on the house for being kept waiting. Our starters arrived within 20 minutes and immediately followed by our main courses. Three of the party ordered steaks. The steak was bland and the peppercorn sauce was devoid of peppercorns. Whilst one of the table staff was clearing the plates she inquired if everything was ok with the meals, we mentioned the tasteless steaks and sauce and we were rudely told we should have mentioned something at the start. The young lady who presented us with the bill was very pleasant and polite - the manager ought to take a leaf out of her book. We sadly will never go back to this establishment.

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  2. UTH77

    Birmingham5 reviews

    5.0

    Dined on August 17, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved it, excellent food, service and atmosphere. No hesitation in recommending this venue.

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  3. joyinsutton1

    Warwickshire7 reviews

    4.0

    Dined on August 11, 2018

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    We've been here lunch and evening meal, this place never disappoints! Steak cooked to perfection, generous portions of vegetables, yummy Ginger sticky pudding.The perfect birthday treat, as we had anticipated. I like the additional seafood menu and by the vast amount of mussels we saw coming from the kitchen these are hugely popular.

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  4. Cockney

    Birmingham2 reviews

    5.0

    Dined on August 11, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Steak cooked to perfection. Service and dessert were excelent

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  5. SandraJ

    Birmingham1 review

    4.0

    Dined on August 10, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    First visit, good range of food, presented well, served efficiently, pleasant atmosphere

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  6. DoctorBob VIP

    Birmingham121 reviews

    3.0

    Dined on August 9, 2018

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Not unpleasant, but not such good food or service as before. Hosting/welcome could use some attention.

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  7. BalrajC

    Birmingham3 reviews

    3.0

    Dined on August 5, 2018

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    been here before a couple of weeks ago the service was fantastic, but on this occasion waited 15 minutes after being seated to place order, had to call a server on each occasion to place order, ask for drinks, and ask for bill. The place was not busy at all but the service was very poor

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  8. londonlover1

    London4 reviews

    4.0

    Dined on August 5, 2018

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Staff very attentive and food good value for money .

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  9. JohnB

    Birmingham2 reviews

    4.0

    Dined on August 4, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food is always good - never been disappointed - and at a reasonable price. We shall continue to use as one of our regulars dining places

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  10. HayleyI

    Birmingham2 reviews

    4.0

    Dined on August 1, 2018

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Have been to this restaurant many times and never been disappointed. Good menu choice with locally sourced ingredients. Staff are friendly and welcoming and very efficient.

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FAQs

The Butlers Arms is rated 4.4 stars by 654 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for The Butlers Arms

444 Lichfield Road, Sutton Coldfield, West Midlands B74 4BL

Additional information

  • Neighborhood
    Sutton Coldfield
  • Hours of operation
    Mon–Fri 12:00 pm–2:30 pm Mon–Fri 6:00 pm–9:30 pm Sat 12:00 pm–9:30 pm Sun 12:00 pm–9:00 pm
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Private Lot
  • Public transit
    Train station - Butlers Lane 3 mins walk (Longbridge - Lichfield Trent Valley via Birmingham New St) Bus route 112 Stops outside the door (Lichfield - Sutton Coldfield via Shenstone)
  • Executive chef
    Paula Giles
  • Additional
    Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Wheelchair Access, Wine
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