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The Burnham Restaurant

3.7
3.7
316 Reviews
$31 to $50
American

The Burnham Restaurant is your bridge to our community designed in the spirit of Daniel Burnham. In the heart of downtown Cleveland, we feature sustainable conscious cuisine steeped in our Mid-West traditions. Craft your own personal connection to our vibrant community with us.

Make a reservation

2 people

June 2022
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7:00 PM


Booked 7 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Contemporary American, Comfort Food

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (216) 413-5120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

  • Neighborhood

    Downtown Cleveland

  • Cross street

    Mall Drive

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 316 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.7Food
  • 4Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

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Filters

  1. BE

    BrieE

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5

    Great food and service!

  2. J

    Jacob

    Washington DC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 1, 2022

    overall5food5service5ambience3

    Great dinner steak was amazing, Old Fashioned was perfect, apple tarte was amazing as well!

  3. PB

    PhilipB

    1 review

    3.0

    1 review

    Dined on April 19, 2022

    overall3food3service3ambience2

    This restaurant was a disappointment considering it is a Hilton convention caliber hotel. The food was nothing exceptional taken from a limited menu. Desert was very small. I asked for a caramel sauce to be told ten minutes later that they were out. They could have made the sauce in that time.

  4. E

    Eastsider

    Cleveland

    14 reviews

    vip
    4.0

    14 reviews

    Dined on April 19, 2022

    overall4food4service4ambience4

    The service was good and not rushed. Meals were nicely prepared and plated. Overall, good experience.

  5. KS

    KristinS

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1

    Horrible ! Good options were limited, overpriced, and not good. If you want to sit with a large group, everyone had to be on one check. Was not busy in restaurant and took us an hour to order after we placed drinks. Won’t be back again

  6. OT

    OpenTable Diner

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5

    Ryan the bartender / server was awesome. Good food good price.

  7. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 24, 2022

    overall2food1service5ambience2

    Service was great. Food terrible and over priced. Again, service was lovely.

  8. E

    Erinn

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    We really enjoyed the small plate meatball. Great flavor and not really all that small. Great service, great location. Would highly recommend.

  9. JS

    JeffreyS

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1

    Service was annoying and the food was terrible. We ordered the Margherita pizza. It was a dry piece cardboard with a tomato on it. Don't even get me started on the salad. Our server seemed like he was ease dropping on our conversation.

  10. KD

    KatherynD

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food3service3ambience3

    Expensive for the food you get for their lunch menu. Not as many options as the dinner menu, not much for vegetarians, very limited.

  11. S

    Shoot

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2022

    overall3food4service5ambience5

    Too Limited menu. Too high price for quality of food

  12. SK

    ScottK

    Detroit

    2 reviews

    2.0

    2 reviews

    Dined on March 4, 2022

    overall2food4service1ambience3

    Good food, but way way way too slow. It took about a half hour longer than what it should have.

  13. DE

    DeniseE

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on February 12, 2022

    overall4food4service5ambience5

    The service staff is outstanding. Constant attention and always pleasant!

  14. CJ

    ClaraJ

    Cleveland

    12 reviews

    vip
    2.0

    12 reviews

    Dined on February 12, 2022

    overall2food2service4ambience2

    Very disappointed from the beginning of our evening. The waitress and hostess were very nice and took care of us throughout the evening. But the food was not good at all, prices were very high for the quality of food we were served. Would not recommend the place.

  15. S

    Sarah

    1 review

    1.0

    1 review

    Dined on February 4, 2022

    overall1food1service1ambience1

    We were seated at 7:30, it took 20 minutes for a server to come over, we got drinks and the server never came back until we got our food which was at 10:05!! The food was cold and the portions small for the price. Terrible overall especially after waiting for that long.

  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5

    Long wait but kind and efficient staff. DELICIOUS food. Got us in right away.

  17. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on March 8, 2020

    overall3food3service4ambience4

    The restaurant was clean and had a good atmosphere. The service was very friendly. I was not impressed by my meal it did not have a lot of flavor and it was a little undercooked.

  18. OT

    OpenTable Diner

    Tallahassee

    8 reviews

    3.0

    8 reviews

    Dined on February 29, 2020

    overall3food3service5ambience3

    I thought the menu had limited options. The food was average, service was excellent. Very pricey for the quality and quantity. Disappointed with the atmosphere. Was under the impression it was going to be upscale dining

  19. DC

    DianaC

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on February 23, 2020

    overall4food4service5ambience3

    The food was very good, creative and tasty. We enjoyed our meals very much. The restaurant was very quiet, slow night, but the service and attention to detail very high.

  20. OT

    OpenTable Diner

    Cleveland

    20 reviews

    vip
    5.0

    20 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5

    Went for brunch. Charmin was fantastic and the egg white omelet was delicious.

  21. MM

    MelissaM

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service4ambience5

    Delicious food. Great venue, very private feeling. Service was a little slow, but it wasn’t bad!

  22. OT

    OpenTable Diner

    Central Coast

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2020

    overall3food3service4ambience4

    The first host that greeted us was very friendly and welcoming. Before she could gather menus & take us to our table another person came up, perhaps a manger. He greeted us abruptly and seemed to take over. Without getting into all the details, his overall attitude was inhospitable. His demeanor while taking us to the table (and trying to gather our guests at the bar) was rigid and made us uncomfortable. We discussed his ‘approach’ several times during the evening. Please note our server was great, as was the initial host that greeted us.

  23. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    overall5food5service5ambience5

    Everything was amazing!

  24. l

    linmurph

    Cleveland

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 13, 2020

    overall2food2service2ambience2

    We ordered soup during lunch, they told us they were still prepping it. Why would you have something on an already limited lunch menu if you weren’t prepared to serve it? We dined at noon, it’s not like we were early birds. I ordered a Caesar salad with steak as my entree. The Caesar had no flavor, the steak was over cooked and fatty and the croutons were rubbery. This was my third time dining here and each time has been lackluster, we only dined here because my lunch guests had a prior meeting on site.

  25. SM

    SusanM

    1 review

    3.0

    1 review

    Dined on February 10, 2020

    overall3food2service3ambience3

    Two comments. First, I don't think that the restaurant was adequately prepared for the PNC conference that was scheduled to begin right after the lunch hour. This meant that a couple hundred of folks that had come in from out of town were looking for some place to eat. And the restaurant was appeared to be overwhelmed with the sudden influx of customers. I had made reservations ahead of time. But, the service was very slow. As far as the food was concerned, I ordered Eggs Benedict. It was terrible. There was no sauce on the eggs, the ham was very dry and the food was cold. I was afraid to send it back because the restaurant was so busy. The waitress was very nice but it was clear that she had too many tables. I paid $4.50 for a cup of coffee and I never got a second cup. I'm sure under normal circumstances, the restaurant is a nice place to eat and I've eaten at many other Hiltons and had great experiences. I would not let one bad meal discourage me from trying it again.

  26. F

    Fisco

    San Francisco

    127 reviews

    vip
    1.0

    127 reviews

    Dined on January 26, 2020

    overall1food1service1ambience2

    Another terrible restaurant in Cleveland, the middle west capital of the worst dinning in the entire region, although one would think that the upscale environment would predict something decent, that is not the case... the staff could care less and what I had was border line dog food, if you want to be cruel with animals. If you are looking for a decent meal, go back to your hotel and go to bed early, there is nothing decent in this neighborhood.

  27. G

    Garianne

    Baltimore

    1 review

    1.0

    1 review

    Dined on December 28, 2019

    overall1food1service1ambience1

    What was advertised as an "upscale" restaurant" was far from that. I know it's close to the RNR Hall of Fame and I am a rocker from way back, Another One Bites The Dust playing very loudly is not what I wanted while eating. The server was very nice, the drinks were OK as were the salads. But the entrees..I had the sea bass over risotto and my wife had the squash and eggplant lasagna. My fish was warm, risotto was cold and her eggplant lasagna was cold. We asked to have the eggplant warmed up and our server took it back. A manager came over to apologize and said he would get me fresh risotto. In the meantime I am eating the now less than warm fish over cold risotto while she has nothing. I eat slowly thinking it won't be long right? Just heat it up. 25 minutes later I am finished, the risotto never came and they bring us a newly cooked eggplant lasagna. At that point we said "thanks but no thanks", paid for our drinks and salads and left. Never saw the manager again.

  28. KB

    KatB

    Cincinnati

    20 reviews

    vip
    4.0

    20 reviews

    Dined on December 25, 2019

    overall4food3service5ambience4

    Nice restaurant with excellent service. Unfortunately the price is not fitting for the quality of the meal served. The food was good but not spectacular. Expect pricing just short of Ruth Chris with standard steakhouse quality. 90.00 for a burger, ice tea, glass of wine (also good not great) and petit filet.

  29. SB

    StacyB

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on December 21, 2019

    overall4food5service2ambience4

    It took 1 1/2 hours to get our food. Our server never checked on us after taking our order. We were never asked if we wanted another drink or how our food was. We were attending a show so we had to eat our food within 10 minutes to make it in time since it took so long to get our food. I will say our food was excellent though!

  30. f

    foodforthought

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on December 15, 2019

    overall5food5service5ambience5

    Great food.

  31. MR

    MojR

    Cleveland

    17 reviews

    3.0

    17 reviews

    Dined on December 14, 2019

    overall3food4service3ambience2

    It wasn’t we expected. Although the filet was very tender, it was cold. We had to wait awhile before our waiter attended to us. We were celebrating my husband’s birthday. Ambiance was not there. It was a very high priced family restaurant. Wasn’t worth the money.

  32. C

    daCheez

    Columbus

    5 reviews

    4.0

    5 reviews

    Dined on December 7, 2019

    overall4food4service5ambience5

    The serving sizes were small for the price we paid. But it was delicious and our server was amazing. The restaurant we beautiful.

  33. B

    Bobby

    New York Area

    190 reviews

    vip
    3.0

    190 reviews

    Dined on November 2, 2019

    overall3food3service5ambience3

    We stopped in for a very early 6:30am breakfast on a Saturday after arriving in Cleveland on Amtrak and walking over to the Hilton from the train station. We killed some time in the spacious hotel lobby ahead of time. Kerry greeted us us warmly and seated us as the restaurant was opening, lucky for us in the section where Tenillya was waiting tables! She was such bright and uplifting part of our meal -- she was attentive without being pushy -- she kept our coffee cups full -- and she was patient, as we lingered toward the end, before we strolled off looking for our rental car. There was a small convention going on, and most of those wearing lanyards opted for the breakfast buffet. We desired heartier plates and so went with the corned-beef hash and a corned beef eggs benedict. We thoroughly enjoyed the restaurant service and our meal. Recommended!

  34. WZ

    WilliamZ

    1 review

    5.0

    1 review

    Dined on October 18, 2019

    overall5food5service5ambience5

    Fabulous view with great food! The waitress had a wonderful personality!

  35. t

    toujourlibre

    Cleveland

    21 reviews

    4.0

    21 reviews

    Dined on October 13, 2019

    overall4food3service5ambience3

    Breakfast buffet was good not great. Sax player annoyingly loud. Server was excellent.

  36. OT

    OpenTable Diner

    Cleveland

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 13, 2019

    overall5food5service5ambience5

    Foodies paradise !

  37. S

    Shortpar5

    Cincinnati

    8 reviews

    4.0

    8 reviews

    Dined on October 9, 2019

    overall4food3service4ambience2

    Food was good but a little pricey and "tricked up" Sometimes a burger just needs to be a burger. Service was good but not great. Very loud environment

  38. B

    Bill

    Pittsburgh

    5 reviews

    4.0

    5 reviews

    Dined on October 8, 2019

    overall4food3service4ambience3

    The most convenient option for breakfast or lunch if you are attending a convention!

  39. CM

    CMTidy

    Louisville

    9 reviews

    5.0

    9 reviews

    Dined on October 3, 2019

    overall5food5service5ambience4

    Excellent filet and scallops. We loved the dill in the Caesar salad. Service was very good and attentive and servers were knowledgable about the menu and how things are prepare.

  40. L

    Lad50

    Tampa

    140 reviews

    vip
    3.0

    140 reviews

    Dined on September 26, 2019

    overall3food3service2ambience4

    Arranged a business breakfast at the Burnham due to the fact it was in the Hilton where I was staying. Greeted promptly and we were seated right away. Ordered drinks and it took a while to get coffee, etc. We decided to have the buffet which included eggs cooked the way you wanted. We waited quite a while, before heading to the buffet, and basically ate the buffet items before our eggs actually arrived at the table. Restaurant appeared to be understaffed. Buffet items were not great. Very pricey for the level of service and quality of the food.

FAQs

The Burnham Restaurant is rated 3.7 stars by 316 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

June 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
7:00 PM


Booked 7 times today
Google Map for The Burnham Restaurant

100 Lakeside Ave E Cleveland, OH 44114

Additional information

  • Cross street

    Mall Drive

  • Neighborhood

    Downtown Cleveland

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    American, Contemporary American, Comfort Food

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    (216) 413-5120

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

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