Buffet – The Chairman’s Room, River Rock Casino Resort

Buffet – The Chairman’s Room, River Rock Casino Resort reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Teresa

   Vancouver1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food was very mediocre. For the price we paid—$53.99 per person, plus an automatic 18% gratuity—we expected a much better selection and significantly higher quality. Unfortunately, the offerings were limited, and nothing we tried stood out as particularly flavorful or memorable. Several dishes tasted bland or seemed like they had been sitting out too long, lacking freshness and proper seasoning. For a restaurant charging premium buffet prices, we anticipated a more refined experience, both in terms of taste and variety. Overall, we left feeling disappointed and underwhelmed. This was far from the elevated dining experience the price point suggested, and we won’t be returning and will not recommend this place to anybody.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your feedback. I’m sorry we didn’t meet your expectations and will share your comments with our team to improve freshness, variety, and seasoning. We hope you’ll give us another chance to provide the elevated experience you deserve.
   

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2. K

   Kevin

   Vancouver3 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food is really horrible. Not your cullinary experience. More like a dinner.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your honest feedback. I'm sorry to hear the food didn’t meet your expectations. We aim to provide a quality dining experience and will share your comments with our culinary team to help us improve.
   

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3. E

   Efren

   Vancouver1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I recently visited The Buffet for the first time after hearing many great things and seeing impressive photos online. Unfortunately, the experience didn’t quite live up to the expectations, especially at the $50 price point. The food selection felt limited, and several items didn’t meet the quality I had hoped for. The chow mein was dry, and the ham was also on the dry side. The roast beef was okay, but not particularly memorable. While the Chinese beef dish was quite good, the pineapple pork (I believe that’s what it was) was a bit tough. The sushi section was average — not bad, but nothing exceptional. One issue that stood out was the cleanliness of the serving utensils. Some were greasy and unclean. I politely asked a kitchen staff member to replace the serving spoon for the salmon dish, but the response I received was unexpectedly rude, which took away from the overall dining experience. Additionally, I felt the soup station could benefit from a better presentation and placement. It seemed tucked awkwardly into a corner of the Chinese station, making it less inviting and difficult to access. That said, I want to commend the dining servers, who were polite, respectful, and accommodating throughout the meal. Their professionalism stood out and was genuinely appreciated. But, I was turned off by the dining utensils, as some of the forks provided were unusually small. Please know that no offense is intended — this is simply honest, constructive feedback. I genuinely looked forward to trying The Buffet and wanted to enjoy it, but it fell short of what I expected based on the reputation and photos. I hope this feedback can be helpful in making future improvements.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your detailed feedback. We’re sorry to hear the experience didn’t meet your expectations. Your comments about food quality, cleanliness, and presentation are noted and will be shared with our team. We're glad our servers made a positive impression, and we appreciate you taking the time to share your thoughts.
   

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4. K

   Karen

   Las Vegas1 review

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The buffet at the River Rock is not as good as it used to be. The food was just mid, and there wasn't a lot of selection (except for desserts). And now they are charging $4 for milk and juices. I take my mom here every year for Mother's Day but we may consider going somewhere next year...
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for sharing your feedback. We're sorry to hear the buffet didn’t meet your expectations this time, especially for such a special occasion. We appreciate your continued support over the years and will pass your comments along to our team as we work to improve both selection and value.
   

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5. P

   Pam

   Vancouver5 reviews

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   I was expecting seafood as it advertised on line and at the resort. There really wasn’t any to speak of: there was cold prawns & cold muscles/clams, deep fried squid & seafood fried rice. For $45 I would expect more hot choices. The food was good but not outstanding. The service, however, was excellent.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your feedback. We’re sorry the seafood selection didn’t meet your expectations, especially given the way it was advertised. We’ll share your comments with our team as we work to improve. We're glad to hear you enjoyed the service and appreciate you taking the time to share your experience.
   

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6. P

   Pam

   Vancouver1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   Staff was amazing from Start to finish and so friendly and supportive , we had a large group and they were very accommodating however the buffer staff had no ideas what was GF or not rather than saying maybe this and this don't eat in case you should know it today's days they should not pay full $$ for the buffet if they can only eat 1 /8 th of what everyone else can eat.
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your kind words about our staff—we’re glad they made your group feel welcome and supported. We’re sorry to hear about the lack of clarity around gluten-free options. Your feedback is important, and we’ll work with our team to improve allergy awareness and communication.
   

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7. C

   Carla

   Vancouver1 review

   3.0

   Dined on May 4, 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   My family and friends were the for a 60 th Birthday Lunch we were all very disappointed with the food .The guy doing the omellette station did seem to like his job very much the baron of beef was cold ,over all we will not be going back there for the price we payed .
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your feedback. We're sorry to hear the food and experience didn’t meet your expectations, especially for such a special occasion. Your comments will be shared with our team, and we appreciate you bringing this to our attention.
   

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8. B

   Betty

   Vancouver2 reviews

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Roast beef is excellent, tender and delicious. But soft ice cream definitely need improvement, too watery and no milk taste at all but the crispy cone is very good . Chinese noodle with cabbage is excellent in taste and texture. Coffee is good too. Will come back .
   

   Buffet – The Chairman’s Room, River Rock Casino ResortResponded 2 days ago

   Thank you for your feedback! We're glad you enjoyed the food,. We look forward to welcoming you back soon!
   

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9. D

   Darlene

   Vancouver1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   For the price I thought the food would be amazing. The roast was flavorless. The chicken dry. For Easter weekend the selection was lacking
   

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10. C

    Cynthia

    Vancouver1 review

    5.0

    Dined on April 14, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The food was great but the service was amazing. The view of the Harbour was fantastic.
    

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