The Brook Bistro

The Brook Bistro reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tracey

   Oxford1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a wonderful night. We had a lovely table in the front conservatory. Our family from Spain thoroughly enjoyed the evening. The food was delicious, the vibe was great and the staff team were so friendly and attentive. We can’t wait to return.
   

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2. L

   Louise

   South Wales2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, excellent service. Very attentive staff refilling drinks etc. Great value delicious food. Highly recommend. Looking forward to our next visit
   

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3. C

   Christopher

   London3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Ad hoc In the area, googled for places to eat and found The Brook Bistro. Good choice as food excellent, taste and presentation all hit the mark. plenty of variety on the menu to cater for all. staff very polite and courteous. will go again.
   

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4. J

   John

   South Wales1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, good service and pleasant staff. Would recommend
   

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5. J

   Jenny

   South Wales1 review

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Visited on the 26th April 2025, used to enjoy this place but will not be returning after this visit. Mai tai cocktail claimed to have Aged rum, tasted like cheap bacardi mixed with acid. Rose wine - asked for zinfandel- received something that tasted like warm box wine. Starters were disappointing, frozen fried squid rings, duck pate with rock hard croustini, garlic bread was decent. Mains - pork belly was a weird pork roulade with the elastic string surrounding it, half a hard carrot, broccoli was nicely aldente and the best thing on the plate. Lamb rump was dry, what thought was jus was just a puddle of blood on the plate. Steak was small and dry with a couple of soggy chips and watery peppercorn sauce. The worst by far was the skate wing. No seasoning, tasted like it had been boiled. Not even a bit of lemon or butter. Pastey texture. All 4 at table tried it and all shocked at the standard. Sent back. Unable to eat full meals. Actually had to leave and get a Chinese takeaway as everyone was still hungry. Bill came to £155 despite the skate wing being removed from bill. Massive waste of money for an experience where the broccoli was the best part of the meal.
   

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6. A

   Anne

   South Wales3 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food with excellent service. Would recommend a visit.
   

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7. D

   Dean

   South Wales1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue with friendly staff and tasty food. Mercedes, our waitress, was very helpful and made for an enjoyable evening.
   

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8. H

   Holly

   South Wales2 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely evening for my dad’s 65th birthday. The staff were so friendly and attentive exceptional customer service! The food was delicious. Will definitely be coming again and highly recommend :)
   

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9. P

   Penny

   South Wales10 reviews

   2.0

   Dined on April 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Rushed service, food obviously frozen , mashed potato awful!!! Not enough sauce , every customer had to ask for extra. Ok for a basic lunch. Won’t be returning
   

   The Brook BistroResponded on April 26, 2025

   Thank you for your recent visit. I’m sorry you were not satisfied with your experience. As a small independent business we value our guests and rely on positive reviews massively. Looks like today we missed the mark and for that we are very sorry. I did speak to your servers and they were not aware of any dissatisfaction. If we had realised there was any issue we would have happily resolved it in a more positive way for you and your guests. We do attempt to offer an efficient and professional service and most guest value this especially at lunch time when people are enjoying our £19.95 two course lunch. If we were to efficient and you felt rushed we do apologise. Wishing you a lovely weekend.
   

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10. B

    Belinda

    London11 reviews

    5.0

    Dined on April 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always the food & service was superb. A **** Amazing
    

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