The Boathouse at Short Pump

4.4
989 reviews
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$30 and under
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Seafood
We consider Short Pump our dry dock location, offering the same impeccable service and distinctive experience as our waterfront restaurants only housed in the convenience of Short Pump Town Center. We invite you to take a break from shopping to enjoy some of Richmond’s best sushi as well as other Boathouse locally-sourced favorites.
What 989 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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MB
Richmond
4 reviews
Dined 3 days ago
Overall 4food 4service 5ambience 4

Went here for dinner for the first time with some friends, after having tried both the other boathouse locations over the years. I think we all agreed that this location's food was a little better than what we had eaten at Rocketts or Sunday Park. But I do like those two restaurants also. My wife had the grilled shirmp, and I had the fried seafood combo. Hers was really good, and the shrimp and crab cake in mine were both excellent. We had the jalapeno hushpuppies, which are good also. They have a good selection of draft beer, and the restaurant itself is very nice inside.

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l
1 review
Dined on March 10, 2019
Overall 2food 5service 1ambience 3

We waited for our starter, never received it. Finally got our meal after waiting about 30 minutes, and I had to call the waiter back because my crabcakes was not on my seafood platter. I called the waiter and he said,' oh I thought you ate it already. I am a frequent guest at numerous Boathouse restaurants and this by far is the worst service I have had.

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ST
Richmond
33 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 4

Birthday celebration for our adult daughter and everyone thoroughly enjoyed ourselves. Food was well prepared and served at the right temperatures and our server was excellent! Always one of our "go to places"!

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KC
Richmond
1 review
Dined on March 9, 2019
Overall 5food 5service 4ambience 3

Outstanding meal. From the cocktails to the raw oysters to the crab stuffed lobster to the coffee and bread pudding everything was spot on perfect.

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OT
Richmond
1 review
Dined on March 9, 2019
Overall 4food 4service 5ambience 5

Birthday.
Our server,Helen was fantastic. She had a genuine smile and was very attentive. All said their meals were great.

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C
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

The food was amazing and the service was top notch love the location. After a long day of shopping with the wife it was a wonderful spot to relax and enjoy a well prepared meal.

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a
Richmond
1 review
Dined on March 8, 2019
Overall 1food 1service 1ambience 1

We were there to celebrate our daughter’s 16th birthday. Food was flavorless. Lobster roll was a ripoff-completely covered up the seafood with far too much mayo. And they completely forgot my meal. All the rest of our table finished their entire meals and my salmon was brought out. It was raw in the middle-even after all that time. They did take my entree off the bill-considering it was forgotten and inedible, that was the bare minimum that should have happened. Use to love this place, but won’t waste my time nor money here again. Over a $200 bill and this was handled very poorly.

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G
Richmond
2 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 4

I took my date to this Boathouse and we were very impressed. The staff was very pleasant and professional with a lighter demeanor.. the food was all absolutely wonderful and for a price that is more than fair

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C
Richmond
3 reviews
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

Brandy was GREAT! Everything was great
My wife and I had our last 2 anniversaries with you guys and everything was perfect

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OT
New York Area
1 review
Dined on March 5, 2019
Overall 5food 4service 4ambience 5

Business dinner. Excellent location and food. Great atmosphere, especially in nice weather.

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RS
Richmond
7 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

My family took me to The Boathouse for my birthday and to try the Sunday Brunch. Our waitress was excellent, seeing to our every need. The menu had so many good choices, I had a hard time making up my mind. We were seated by a window, which was very nice. It is hard to hear at times as it is kind of loud in the restaurant. Overall, it was a lovely brunch!

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S
Richmond
1 review
Dined on March 2, 2019
Overall 2food 1service 1ambience 1

This was our first visit to Boathouse and probably our last. Our steamed shrimp appetizer was over cooked and tasteless, the California roll was great. Our entrees of NY strip steak and cheeseburger was dry and over cooked and the crab cake stuffed shrimp were delicious. Our server, Adam seemed to be new or just absent minded. Bad experience for my husbands Birthday dinner

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OT
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Came here for my 30th birthday dinner and everything was excellent.

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OT
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Everything was perfect from seating, service, and food. One of the most enjoyable dinners we have had!

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E
Richmond
7 reviews
Dined on March 2, 2019
Overall 4food 4service 5ambience 4

My crab cake sandwich was very delicious. Our waitress, Ieyanna, was very friendly and attentive.

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t
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Risotto was delicious. Service was great. Will go back.

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M
San Francisco
3 reviews
Dined on March 1, 2019
Overall 4food 5service 3ambience 4

They asked if we were celebrating anything and i said my boyfriends birthday then made us pay for our dessert.

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KS
Baltimore
3 reviews
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Pleasantly surprised that a mall type restaurant had such good food. The menu was more extensive than what is online which was another good thing.
We'll definitely go back!

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H
Richmond
3 reviews
Dined on February 23, 2019
Overall 3food 2service 5ambience 3

Broiled seafood combination was ok, it was 2 scallops, 2 shrimp and a breaded crab cake which had too much filler. The mash potatoes and asparagus tasted good. Service was great but wouldn't be my top choice of restaurants.

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JC
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

The food and atmosphere were perfect but our server, Wendy, is who made our experience. She was kind, knowledgeable and engaging all while respecting our privacy.

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TS
Richmond
1 review
Dined on February 16, 2019
Overall 3food 3service 5ambience 4

The food was tasty, but way overpriced. Service was great and server was friendly. Portion sizes on the meals that my date and I had were very small and highly priced.

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AA
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

We had a great date night! Our waitress Holden was amazing! She went over options with us, answered all my boyfriends beer questions and checked on us regularly with out being overbearing!!! We will be back again.

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KK
1 review
Dined on February 16, 2019
Overall 3food 2service 4ambience 4

Worst filet,mignon I've ever had. Small tossed salad isn't included with entree and although the waitress did her job of upselling us, it would be nice to let your guests know that is not included in you $30+ entree. I've had other experiences which were better so I will return in the future.

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OT
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Great place to go! Highly recommend

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NC
1 review
Dined on February 15, 2019
Overall 4food 5service 4ambience 4

All of my meal courses came at the same time, my wife and I were sitting at one of those small table for two and in trying make room for everything we ordered my salad fell in my lap and all over my silk shirt.I made a statement to your crew that my drinks,appetizers and salads had just been serve and all I got was SORRY!!

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LC
Richmond
2 reviews
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

We had excellent food and wine, a great ambience, and a very pleasant server!

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TM
Richmond
5 reviews
Dined on February 15, 2019
Overall 4food 4service 5ambience 5

Birthday lunch. First time eating here for both of us. Very enjoyable. Look forward to dining here again soon.

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R
1 review
Dined on February 14, 2019
Overall 3food 4service 4ambience 3

I had reservations for 8:45 PM and was not seated until almost 9:00 PM. I paid extra to have champagne and flowers waiting at my table for when we walked in and they only had flowers waiting. And to top it all off my table I reserved for valentine's day was right in front of the kitchen. other then being mad about that the food and waiter were good

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a
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Had a very nice time. Food was very good. We had a waiter that was his first day and he did fine. Going forward, maybe put a little more space in between the tables for more privacy, coziness 😉

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OT
Atlanta
1 review
Dined on February 14, 2019
Overall 4food 4service 5ambience 5

Great ambiance and service. Food could have been better given how great everything else was but definitely worth going.

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GL
San Francisco
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

We were very pleased with the experience we had at this establishment

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BD
Richmond
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Fantastic food and a wonderful evening experience.

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TH
Richmond
2 reviews
Dined on February 14, 2019
Overall 3food 2service 5ambience 5

Went to Short Pump location on Valentine's Day. Service was Awesome, Sushi was Awesome, ordered both specials off Valentines menu, Lobster and Scallops which scallops were very under cooked. Fillet with Crab Meat which the fillet was not cooked to our request. Lastly I had requested At time of reservation a flower arrangement & a bottle of wine which I was told would be at table when we were seated, it was not. We have eaten at all the Boathouse locations and generally enjoy the atmosphere but each time the focus is not on the details which is unfortunate.

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NB
1 review
Dined on February 14, 2019
Overall 3food 5service 1ambience 3

We were seated very quickly. But after seated we were forgotten about. People around us that came in afterwards got thier food and was almost done before ours even came out.

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OT
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

It was wonderful. Zachary M., our waiter was extremely customer centric. Contagious personality that conquers sympathy.

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MJ
Richmond
4 reviews
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

This was our second visit to the Boathouse at Short Pump, and we had the same waitress as the first time. We went back for Valentine's Day because our experience there for our anniversary in December was so perfect. Is it possible to have a dinner that's more perfect than the previous perfect dinner? Evidently so! We were both very happy with our meals. The only thing I'd change is the noise level. Fortunately for us, the restaurant wasn't packed or it would have been even noisier. Our waitress was also excellent but I don't remember her name. I cook a lot, so I know the approximate cost of the ingredients for our dinners, and I know the cost was a small fraction of what we paid, but everything was cooked to perfection, so the chef is worth every penny.

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g
Charleston
8 reviews
Dined on February 10, 2019
Overall 5food 4service 5ambience 5

Had a very nice time at Boathouse! Both server and staff were very friendly and helpful! I would recommend this restaurant to all!

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OT
New York Area
40 reviews
Dined on February 10, 2019
Overall 4food 5service 3ambience 5

Very slow service but nice atmosphere and the drinks were very good when they arrived. Good brunch menu. We had a nice time

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NW
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 4

Safiya was AMAZING!! As well as the bartender Buddha. Both went above and beyond to make my first time experience there AMAZING!! The food was beyond yummy and the drinks were just as yummy! They made my first time FANTASTIC thanks again!

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M
Richmond
1 review
Dined on February 8, 2019
Overall 3food 3service 5ambience 1

I was starving as I didn’t eat breakfast and only had a small salad for lunch. I asked the wait person about the size of the scallops. They said “good” size and you get 4. I thought, oh boy.

When I got my plate the scallops were a little bigger in diameter than a quarter, so much to my disappointment I ate them. They were delicious but I could have eaten 2 or 3 orders.

I guess size does matter to this girl😉.

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