The Blue Ball

4.5
194 Reviews
£25 and under
British
The Blue Ball team offer a warm welcome to one and all at the Blue Ball Inn, a fine turn of the 17th Century thatched pub and restaurant with accommodation in Sandygate on the edge of Exeter Devon.

Considered to be one of the prettiest pubs in the area, the Blue Ball Inn is the ideal location should you wish to visit us for a glass of wine, a pint of traditional real ale, a tasty bar snack or an enjoyable lunch or evening meal in our delightful restaurant. Inside, you will find a relaxed ambiance full of style and comfort with its cosy interior. During the cooler months the real log-burning fire creates a lovely atmosphere whilst in warmer months you can sit outside in our beer garden which enhances this charming restaurant and pub watering hole.

Our head chef takes real pleasure in cooking culinary delights and delicacies using Devon's finest produce that always reflects the season of the year.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
What 194 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.4
value
Noise · Moderate
93% of people would recommend it to a friend
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R
Runty
London
3 reviews
Dined 2 days ago
Overall4food4service5ambience4

Well thought out, safe, popular and good value Sunday lunch.

L
Lefty
2 reviews
Dined 2 days ago
Overall5food5service4ambience4

Given the restrictions it was absolutely fine and staff were very helpful. We needed 2 tables of 6 and management went all out to get us together. Excellent.

RL
RyanL
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fantastic service and great food! I'm a big fella and couldn't finish the haddock and chips :)

G
Gladys
Cornwall
1 review
Dined 3 days ago
Overall2food3service2ambience1

Poor service, rude staff.
Both tables had incorrect bills with additional food and drinks added.

C
Claire
West Sussex
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great outdoor large covered section, and cute little huts you can book too.
Only had the squid but was cooked perfectly!

Efficient service and nice ambiance.

CD
ClareD
Cornwall
1 review
Dined 4 days ago
Overall5food5service5ambience5

A lovely evening with great food and great service, only downside was not being able to order hot drinks.

MS
vipMartinS
Cornwall
7 reviews
Dined 4 days ago
Overall5food5service5ambience5

Fab as always

SP
SuziP
Cornwall
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

It was one of the best carverys that we have eaten, absolutely delicious! 💯

BF
BethanyF
London
1 review
Dined on May 1, 2021
Overall5food5service4ambience5

Great good , great service. The huts are great ! Very warm

L
Lucy
Cornwall
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Great food, service and staff. Overall a lovely place. Would 100% recommend!

J
Jus68
Cornwall
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Saturday lunchtime: lovely food, friendly staff, good service and lucky to get cabin with a heater!

LR
LindaR
Cornwall
5 reviews
Dined on April 30, 2021
Overall5food5service4ambience4

Great food and drink and lovely to sit outside under the awning with twinkly lights above! My only thought would possibly be to consider heaters in the main area.

BM
BobMc
Cornwall
1 review
Dined on April 30, 2021
Overall5food5service5ambience4

Very good outdoor space, with outside bar. Many picnic tables, well spaced, and a large undercover decking area that was reassuringly dry during a heavy rainstorm.

Staff were relaxed, friendly, and attentive.

Lunch menu was a cut above normal pub fare. Exceeded expectations.

A very positive experience for our first venture out for a while.

j
jojo0902
New York Area
6 reviews
Dined on April 29, 2021
Overall5food5service5ambience5

Great outdoor experience well
Spaced out and organised

PJ
PaulJ
Cornwall
1 review
Dined on April 27, 2021
Overall4food4service4ambience4

Great food, good service. Nice outside seating area

A
Always
Cornwall
1 review
Dined on April 27, 2021
Overall5food5service5ambience5

Perfect setting, good and service as always - really good covid ‘amendments’

RW
RichardW
London
1 review
Dined on April 26, 2021
Overall4food3service4ambience3

Starters and mains were good. Sticky toffee pudding had clearly been microwaved, tough, dry and very little sticky toffee sauce.

JM
JulieM
Cornwall
1 review
Dined on April 25, 2021
Overall5food5service3ambience3

Amazing what has been done to accommodate Covid times ..would recommend to friends and family to pay a visit to Blue Ball and have already mentioned to few people!

Well done for all your hard work and warm welcome☺️

LW
LucyW
Cornwall
1 review
Dined on April 24, 2021
Overall3food2service3ambience3

Food was ok but quite over priced service was good and food came out quickly

L
Littlelion
London
5 reviews
Dined on April 23, 2021
Overall2food2service2ambience3

Strange times. Outdoor under canvas or not and well arranged. Busy so kitchen couldn't cope. First our shared starter arrived eventually. Main course arrived 90+minutes after the order with people arriving around us receiving theirs before us.
Burger was tasty but expensive. Wife's "fish" was 2 indeterminate narrow fillets - Coley maybe with a slight hint of ammonia and a mountain of peas.
To be fair they removed the cost of the starter and apologised repeatedly but it was a shame.
Maybe go back at some point.

MS
MelanieS
Cornwall
1 review
Dined on April 22, 2021
Overall5food5service5ambience5

The food was tasty, the arrive was great the manager was really helpful. I
I like what they've done with the outside space.
It could do with some garden heaters.

BB
BeckyB
New York Area
2 reviews
Dined on April 21, 2021
Overall4food4service4ambience5

Great atmosphere, lovely service. They have done the garden up lovely

OT
OpenTable Diner
Cornwall
2 reviews
Dined on April 21, 2021
Overall5food5service5ambience5

Great new outdoor space. Very Covid secure. Delicious fish and chips
All as good as their sister pub The Puffing Billy.

K
Kayleigh
Cornwall
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

Really nice abs excellent set up with all of the restrictions. Would recommend.

JB
JenB
Cornwall
1 review
Dined on April 18, 2021
Overall4food4service4ambience4

Loving the live music, great ambience. Good selection of food and very enjoyable

EB
EmmaB
Cornwall
1 review
Dined on April 18, 2021
Overall5food5service4ambience5

Really lovely welcome back to the hospitality trade. The live music was a real bonus.

LP
LizzieP
Cornwall
1 review
Dined on April 18, 2021
Overall5food4service4ambience5

So happy to be back at our local, really pleased thank you!

OT
OpenTable Diner
Cornwall
1 review
Dined on April 18, 2021
Overall2food4service1ambience1

Unfortunately the service was shocking but the food was good. Wrong food came out 3 times, didn’t receive drinks for over 45 minutes no offer of sauces or even cutlery so we watched our food go cold. And extra meal we didn’t order added to our order.
We wouldn’t have minded if we had an apology but instead we got tutting and huffing.

The Blue Ball
Responded on April 21, 2021

Dear Anon Firstly I must offer my sincere apologies for your experience on Sunday. Last week was exceptionally challenging for us and not the way we like to run our service. We have had to recruit more staff and unfortunately it would seem more training is required. Once again I apologise and hope you will give us a another chance in the future ? Kind Regards Adam

Report
D
Demi
Cornwall
1 review
Dined on April 17, 2021
Overall1food1service1ambience1

Arrived for our booking, there was no staff around! There was other people
Who started to arrive. After 15 minutes, a man appeared and told us he would seat us, then he came back snd took us to a table. Bit disappointed we was sat on a grass bank with a booked table, we’d expect tables booked for food would be under the big tent. Then the man took away a menu and told us he would be back, after 25 minutes of waiting, No one had come to the table! We decided to leave. It’s such a shame, we’ve heard nothing but amazing things and was so looking forward to our first outing. I completely understand it’s busy and stressful but there was just no staff around? They should of told
Us look we are very busy and understaffed, so it will take us a while to get to you and food is gonna be this long. I hope that you get staffing sorted and we can try again.

ER
EmmaR
1 review
Dined on April 17, 2021
Overall3food4service1ambience3

Ordering was very chaotic and meal took a very long time to come out.
Had to try and keep catching eye of staff to take order.
They are maximising outdoor space but not enough staff to deal with orders efficiently.

OT
OpenTable Diner
Cornwall
1 review
Dined on April 17, 2021
Overall2food4service1ambience4

Food was very nice. Service was poor and very, very slow. 3 tables got up to leave as they had been waiting for over 35 minutes to be served/orders taken

The Blue Ball
Responded on April 19, 2021

Dear Anon. Saturday was our first busy day of opening and despite our best efforts we dropped the ball and did not give the best experince. We adapting as quick as we can to the new systems and recruiting staff as we speak.

Report
c
candicep
Cornwall
2 reviews
Dined on April 17, 2021
Overall1food1service1ambience5

Sadly waiting 10 to 15mins to be seated after booking a table then never came over after sitting us down 25mins passed nothing tried to get attention of staff but nothing only when i walked up to staff to say we would be leaving did he say he would come over very disappointed

The Blue Ball
Responded on April 21, 2021

Dear Candicep Saturday was an exceptionally busy day for us and despite our best efforts we failed to deliver our normal standard of service. We have reviewed our operation and have taken many steps to ensure it does not happen again. We hope you will reconsider us in the future. Kind Regards Adam

Report
L
Lily
Cornwall
1 review
Dined on April 17, 2021
Overall2food4service1ambience2

The waiter we had was drunk and had gone to 3 other tables and got orders and then didn’t retrieve them. We got there at quarter to six and hadn’t been served until quarter to seven. The food was good and the staff did apologies and give us the food for free and drinks for free. We understood it was busy but the atmosphere was too out of control

CS
CarolineS
Cornwall
1 review
Dined on April 17, 2021
Overall4food4service1ambience4

Need to employ more staff, they were great but totally over stretched. But music was fantastic.

B
Birthdaygirl
Cornwall
1 review
Dined on April 17, 2021
Overall1food1service1ambience3

We had booked a table, were there 2 and half hours and managed to get 2 rounds. It was 30 minutes before we got asked what we wanted then another 30 before we got our drinks. The the 2nd round was just as bad. We asked a few times to order and where our drinks were but it felt like we were being ignored. Almost missed the train as we had to ask 4 times and 4 different people to pay the bill. Yes it was busy but not sure if it was lack or organisation or staff, not convinced that our first order didn't actually get lost as we had to place another one.

The Blue Ball
Responded on April 21, 2021

Dear Birthday Girl Our apologies that you received a poor experience with us. Saturday was exceptionally busy mainly with drinkers and despite our efforts we could not keep up. We have employed new staff and reviewed what wrong on Saturday in the hope that it never happens again. We hope that you will reconsider visiting us again in the future. Kind Regards Adam Kind Regards Adam Holland

Report
JA
JonA
Cornwall
1 review
Dined on April 17, 2021
Overall5food4service4ambience5

The staff were fantastic, working so hard with the new outdoor arrangements, the place was very busy and full but the service remained very good, will certainly return in the near future.

LB
LisaB
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Such a lovely outdoor area. Food was good. Service good. Sat in the sun and had our first post lockdown beer from a barrel. Amazing!

AS
AlexS
Bristol
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Excellent food and service, very safe wonderful atmosphere. Highly recommend. We will be back again soon.

MH
MarkH
New York Area
1 review
Dined on April 17, 2021
Overall4food4service2ambience4

Food was lovely as usual and booking system to book a table worked well. Only negative was the time it took to order food and drinks. Had trouble getting staff attention and had to call across the marquee to get attention - this was every time we needed someone so system not quite working but may just be teething problems. Overall, great food as usual and lovely to be eating out again.

DJ
DJBett
Bristol
1 review
Dined on April 16, 2021
Overall4food5service3ambience5

We dined during the first weekend pubs were reopen. Evidently they were really busy and we had to wait quite a while for food. However the Food was excellent & think the staff were just getting used to moving the whole pub outside & a few teething issues. We have since returned for drinks and the service is much quicker. We will definitely be back !

FAQs

The Blue Ball is rated 4.5 stars by 194 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.